Dog Sitters in Atlantic Beach, FL

Claudia
-18% off
4.9 miles away
Limited time deal
4.50
• 8 reviews
/night 37.00
Owner Image

What is the absolutely WORST thing that can happen? Your pets abandoned, with zero notice and the inability to get the "sitter" to respond to inquiries about your pets' status while you're in Hawaii panicking about your pets in California. Then, when you're able to get a friend to check on the status of your home and pets (because Claudia would not respond to me), you find that your house has been left wide open and unlocked. There was also a general lack of attention to the pets. She sent me a photo of my cat and asked me "who is this one". The cat in the photo was the cat she was supposed to be caring for. I found out she locked my cat out and let a stray in, instead. When I inquired further, I didn't hear anything for more than 24 hours despite reach out out a couple of times. Okay - but what about her side of the story? Claudia had a legitimate gripe, the cats were keeping her up at night because of an unusual situation: We've recently had to keep the cats inside at night because we had a problem with a skunk. The cats wanted to go in/out at will as they were accustomed to. I think the big, festering problem is that she didn't alert me to any of this until after 3 nights. My IMMEDIATE response to Claudia upon learning this was: "Oh, no. What a nightmare!! I am so sorry!! Let me try to think of a solution. Is the problem with both cats, or just Bing Bing" and "Wow - that is not okay!! What can I do? If I have someone take your place, is that better for you?" I also offered to have my daughter pick up the offending cat so that Claudia could finish her stay, if that's what she preferred. Note: the words in quotations are exact quotes of my messages. I was willing to stop everything to deal with Claudia's concerns immediately and do just about anything that would have made her happy. I even told her she could leave the cats for a few days (she lives less than 2 hours away) if she needed a break. Claudia also found the internet not fast enough. This is something we explicitly discussed before the sit - I had recently noticed that the internet had been less consistent than a few months ago. Claudia assured me that she understood and has an "amplifier" to plug into the wall that would be enough. When it wasn't, and she let me know, within MINUTES of learning this, I was on the phone to Verizon - I thought I had the fastest service, but apparently they changed things (which explains why I noticed a slowdown) and there was now faster service, so I increased it immediately. [For any potential future pet sitters, there is a simple "speed test" I can do that will measure the exact upload/download speed. She thought there was an issue with the washer/dryer, but that turned out to be user error. The power went out one time for 40 minutes. This is, unfortunately, not uncommon in California during fire season. Thankfully it's usually brief. I have found my laptop battery to be sufficient to manage the brief gap. Cell towers have generator backup, so wifi/cellular coverage is uninterrupted. I am heartbroken that this sit ended this way. Heartbroken because it sucked for everyone involved but could have so easily been avoided by simple communication from Claudia. I have had friends and neighbors petsit with no problems. I have Airbnb'd my house with a 4.97* cumulative rating. If only Claudia had simply reached out, I would have accommodated her in just about any way possible. Instead, she stayed silent, then would not even acknowledge the remedies I suggested and abandoned my pets, instead.

Sitter available from Oct 1
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Reviews from Dog Owners

4.93
4.93
4.96 Organised 4.96 Reliable 4.95 Clean and tidy 4.97 Self-sufficient 4.91 Pet care
User
Nicholas
House was perfect and Púca very happy on our return. Thank you Sabrina!
User
Brittany
This was at least Irene's 5th sit with us. Our dogs love her, and she takes fantastic care of them. We always feel reassured knowing she is watching them while we're away from home. See our review below for more details about how great Irene is. We highly recommend her!

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