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Add your pet care details and dates, then invite as many sitters as you’d like.
Pick a sitter and confirm the sit. Relax knowing your pets are at home instead of in a kennel.
Your sitter will send updates while you’re away. After the sit, write a review for your sitter.
Is it better to board cats or leave at home?
Veterinarians advising to leave cats at home with a pet sitter who will stay overnight in your home, boarding is not recommended for cats as they are stressed in a new environment, you can find a sitter who will care for your cats and home overnight at Sittsy.
How much should you pay someone to watch your cat?
At least 20$ per visit, $19/week per overnight watching in your home, otherwise you can find a free sitter at Sittsy.
What do people do with their cats when they go on vacation?
Inviting a cat sitter to your home, boarding the cat with a local business, asking a friend, family or neighbour to feed and check the well-being. The most efficient way to leave your cat during your vacation is with Sittsy cat sitters overnight, in this way, you will save cat sitting costs and make vacation not only for you but also for your cat sitter!
Clean and reasonably priced. The nicest people work here. Took call-ins while we were traveling, so we could check on our pets!
A bit out of the way but worth the savings. Clean facilities and knowledgeable, caring staff. Daily walks or play time optional for the canines. If you don't want to pay for your dog to watch television and just need to board then this might be the place for you.
Very nice kennel boarding place, we recommend! The kennels offer indoor and outdoor space
Town & Country is the best!!! My dogs came back happier than ever and their prices are so affordable compared to others. They took great care of my dogs for a week, I won't use anyone else now! Thank you so much!
We have an anxious pup who only likes his family, and acts nervous and seems scary/aggressive (he is a 75 lb lab/shepherd mix with issues) to anyone else (aka strangers). Town & Country is the ONLY kennel in the area who would take him. They are friendly, listen and he acts excited when entering and leaving. So grateful for them!!!
I had the best experience boarding my dog with T&C Kennel. They were so nice, accommodating, and my dog came back happy and healthy. I had to extend her stay by one day and had no trouble doing so with the staff. The facility was clean, check in was efficient and calm, and I felt the overall cost was very reasonable. Thanks again T&C!
I do not like kenneling my dogs but Town & Country is wonderful. Kind, caring staff. My dogs are so good when we pick them up so I know they also had a good experience. I wish I could find a similar business in our new location. Thanks Town & Country!
Boarded our cat, she can be a handful due to her separation anxiety. She came back with no issues, the staff was super friendly, on top of the great prices. They recently sent us a handwritten follow up card which was so nice. Definitely getting our business from here forward.
The owner will take your dog on a “vacation” in a different state without telling anyone and then try to hold them for ransom and refuse to bring the dog back. And then after police and local12news get involved finally decides to bring back the dog. 0/100000 do not recommend !!!!!
Town & Country takes great care of my dogs. They’re well-organized for drop-off and pick-up. And I know my dogs are taken care of when I’m out of town. We highly recommend them!
Four dogs I have loved have been boarders at Animal Ark when I travel to visit family. The last two, Buckwheat and Millie have also been regular campers during the week. They have been well treated and loved by the staff. They were not fearful when dropped off for boarding because they knew they would be in camp during weeks they were staying at the Ark. I don’t feel guilty about leaving my pet in their care. My current dog Millie is always excited to be there! Thanks to Dakota, Mira, and Brianne and others and all those who preceded them! We love Animal Ark!
Everyone at Animal Ark is so amazing and friendly. Mazie loves going there and playing with all her friends. Especially when they have the pools filled…to say she is a water baby is an understatement. Staff is extremely interactive and creative with the activities they plan. Friends and family have all seen the photos and can’t believe they do a better job than most child day cares. But hey they are our fur babies too! We are counting down the days for her to heal from surgery and be able to come back.
Thank you so much for taking care of Sophie and Toby. After they were groomed and taken to the vet, I’m happy to say that they’re both doing so much better and seem to be happy and comfortable with me and my family. I’ll never forget your kindness. 💕 I want to add to my review. Both cats were in terrible condition after having lived with my elderly aunt for years. They were completely flee infested and their fur was so matted that they couldn’t walk or even lay down properly. The black and white cat (Toby) was 15 years old before he passed away a couple of months ago. He was so much happier and comfortable with my family before he passed. Sophie (the black cat) is now living with my dad who is taking amazing care of her. Animal Ark took very good care of them by making them so much more comfortable by shaving them (which I cant begin to imagine how difficult it must’ve been) and getting rid of the flees. They were so gentle and kind to both kitties while in their care.
I have taken my cats and dogs for grooming occasionally and always delighted! Becky does an exceptional groom on my little rascal cat! I always board my pets at Animal Ark because I know that they will receive exceptional care! thank you
It is wonderful. The dogs all have a great time. And my little guy runs to the door to go in. The staff really cares for the dogs
Good quick nailtrim and the staff is always super nice! They take good care of my little ugly dogs. Good local business to support
Animal Ark Pet Resort is great they really helped us out when we went out of town for a couple days for a wedding. My dog has NEVER been away from home and is always nervous anyway. He seemed to be at ease when we dropped him off and very happy when we picked him up also. Thanks Animal Ark for a positive experience for our doggy Rosco!!!
We have always had a positive experience with Animal Ark, whether daycare or boarding. Everyone we’ve encountered has gone above and beyond to provide kind and compassionate care for our pets, we’ve been taking our pets several years. Appreciate that we are given an overview “summary” of pet’s stay upon check out and usually a daycare report. It’s great having Animal Ark as a resource to care for our pet when needed.
Our first experience there and they did an amazing job on our Goldendoodle puppy. He was a farm dog with 9 months worth of hair and extreme matting! After taking him he looked like a completely different dog. His cut looked so professional and he smelled so good! With all the work they put in with the bath, cut, nail trim, ear clean, I paid $70. I highly recommend them and they will have a lifetime customer!
I really like Animal Ark. I've been taking my pets there for years, for grooming and occasional boarding. I have always had a good experience and their staff has always treated my pets very well. I like how they consult with you each time you arrive, to be sure they know exactly what you'd like done during the grooming. My sheltie dog Kirby, goes there regularly for grooming and he always comes out tail wagging, and looking great!...his fur and nails are trimmed as requested, and he smells really good too! Not only are the groomers great, but the front office staff are always very friendly, and try to accommodate my requests for certain dates when I call, which I appreciate, because sometimes there's so much to juggle! A couple of years ago my husband became ill and unexpectedly had a long hospital stay. On a moments notice Animal ark was able to board my dog and 2 cats immediately...and I was so grateful for them. All things considered, I couldn't be happier to have such nice people at a location nearby. If they ever moved, Kirby, the cats and I, would definitely follow them!;) Many thanks Animal Ark! ~Rhonda Mapes and fur babies
I have two Boston terriers that go to daycare at Red Dog. They absolutely LOVE going to play with their friends, and I can’t get them in the door quick enough! With a very high energy puppy, daycare has helped us tremendously. Even my anxious older Boston enjoys the socialization. The staff is great as well!
I took my dog there today for the first time for grooming. Jane was his groomer she did am excellent job on my dog. I had been to several groomers and no one could handle him. But Jane was able to give him the best hair cut and trim that he has had in about 10 months. I will definitely bring him back for all his grooming appointments.
Our dogs absolutely love Red Dog Pet Resort. The staff is always so pleasant, the groomer is AMAZING and we love boarding our boys. We typically get the villa and it’s great to see the boys on camera. They are able to board together, making them feeling more at home. We also love that there is a TV and a small door for them to go outside from their room. Highly recommended!!
Jane is great! She is very thorough and has great suggestions for grooming our pet at home between grooming visits. People in the reception area, when we dropped off our dog, were very attentive. Thanks for such great care for our Fiona!
We are fairly new to the Pet Resort experience and have used the services for a second time just last week for a quick over night stay in the Villa for our 3 pups. We love being able to check in on them on the camera. The staff is always very friendly and makes us feel comfortable to leave our babies in their care.
This was my pup’s very first boarding experience and I am beyond impressed with Red Dog Springdale. They really made me feel like my pup was in good hands. We will definitely use this service in the future.
This was our 1st time to visit and it was wonderful. Everyone is friendly, and professional. This was for grooming my Golden Retriever and Jane did a great job. I was able to speak with her before and explain specific things i wanted.
Red Dog took great care of our puppy. The staff was knowledgeable, friendly, and caring for our pup. We highly recommend and would take our pup back!
We LOVE Red Dog! Our Cocoa (who's almost 11) only goes two days a week but she is always greeted warmly and we are constantly told how good she is. She gets some exercise and love during the day when we are at work. Would absolutely recommend the Springdale location over and over again!
I was nervous leaving my dogs for the first time. They answered all my questions and were so nice. I was able to log in and see my dogs at anytime. Very clean, and will definitely be using them again!
We love Dogtown and so does my pup Violet! It’s a relief knowing that my dog is being cared for by awesome staff while we’re away at work. Violet has made so many friends and enjoys her time there. I cannot say enough positive things about Dogtown and the people that work there, I feel so fortunate to have found them.
My dog loves Dogtown, and so do I!!! He is there 3 days a week and he drags me through the doors every single time! Having a place for him to get energy out and socialize is amazing. Plus knowing he is safe and well taken care of really eases your mind when you’re not with your pup!!!
We found Dogtown West after our first doggy daycare closed and we weren't sure at first, but our little Leo loves it there now. Now that everyone knows him, he loves going there and doesn't want to leave at night. They are all so great with the dogs. So glad we have this close by and that they love our doggies like we do.
My dog, Ziggy, loves going and playing with his friends. He is always greeted by the staff by them telling us how much they love him and Everytime we pick him up or call, they recognize him or say how much they love him. We have boarded there and done daycare. Nothing but great experiences. Highly recommend.
I love Dogtown, and so does my dog Rosie! Rosie has a membership, and goes to daycare at least twice weekly, sometimes more. Every time I drop her off at daycare, she bolts through the door. My dog is very social, and Rosie loves to be around all the dogs and employees at Dogtown. I also exclusively board and groom Rosie at Dogtown. As long as I live in Cincinnati, Rosie will be a member at Dogtown West. I cannot recommend it enough!
Our pups love going to dog town. They get lots of attention and have so much fun when there. They are worn out from continuous playing. The friendly staff loves the pups like their own.
The most horrible experiences I ever had. We tried to give them chances so many times, but all they did just made us disappointed and upset. First time, One night my husband picked up our dog, any of employees there didn’t tell him my dog got a cut on her face. Until I got home, I figured out that. My husband called them next day, what the manager’s answer was “they forgot to tell us that night, but they actually wrote it down in the journal. This won’t happen again.” Ok, that’s fine. We tried to understand. But honestly, that’s their everyday work, how come they can forget? Not even professional about their service. Second time, we checked on the camera. Quite while I couldn’t see my dog. So we called. They said my dog was at the hallway, she didn’t want to go into the room and play with dogs. Actually it’s kinda scary if you can’t see your baby for some time. The last time, which totally ruined our trust to this team. From the camera, we saw our dog was put into a smaller cage compared to other bigger ones. She is a German shepherd, a big dog, when she was in the cage, she couldn’t even straight her back and stand up and barely turn her body around. We kept checking on her about an hour, finally we called. The manager said “from our angle maybe looks smaller, but actually it’s not.” When my husband asked the reason why they put her into the cage for so long, they said ”just give her space for nap, we only let her in like 15 mins, every dog have their turn.” You can see the pictures, the dog at the corner is my dog. Look how uncomfortable she was. And the pictures with their cages, smaller ones are on the chair, bigger ones close to the window. The sizes you can count by the floor tiles/squares. I think maybe they think I am blind or a fool, so they tried to convince me I was wrong. Well, anyway, maybe because the price is cheap, we only deserve this service quality. If you have no choice to accept this team for your daycare, don’t forget to check on camera as much as you can. My advice.
My dog peaches loves dogtown. She is always super sleepy when she comes home. The dog groomer Skylar is very nice and accommodating. I highly recommend bringing your dog here for daycare, boarding, and grooming.
Our family loves dog town and our sweet husky gets so excited when he knows we are heading there! The socializing he gets with other dogs has really helped him have the best SOCIAL SKILLS! Super important with big dogs. I love that we can check in on him throughout the day on live webcams too! He went today and is so tuckered out! Helps with his behavior at home too! I'm glad we found this place and HIGHLY recommend it!
Thank you DogTown for taking care of my fur babies 😊 I am recommending this place to my friends. I was totally comfortable leaving my little dogs for 5 days. The employees I had contact with are very kind individuals…loving all dogs! One of my dogs needed medication twice a day and they were more than willing to handle this. However, my chihuahua wouldn’t take her pill (in a pill pocket) from anyone other than me! I did get a phone call concerning this issue. They did manage to get her to take the pill one time! I was fine going to the facility in the AM and PM to give her the pill. They followed my feeding instructions perfectly. When I decide to go on a trip, I will definitely bring my fur babies to DogTown West!!!
I had a wonderful experience at the Daily Pet Lodge! Keith went above and beyond to accommodate my needs, getting me in for a last-minute appointment to clip my dog's nails. He was incredibly kind, knowledgeable, and gentle with my puppy, making the experience stress-free for both of us. I highly recommend Keith and the Daily Pet Lodge for their exceptional service and care for pets. We'll definitely be returning!
Just picked my dog up from Daily Pet Lodge on Pippin road. This is the best groom he’s ever gotten and he isn’t an anxious mess after. He’s calm , happy & beautiful !! Great pricing too. Call Keith !
Nice friendly staff. Keith did a great job grooming my dog, had him looking handsome and clean. Definitely recommend you give them a try and support a small business owner who treats your pet like family and not just a number.
The facility itself is a doggy paradise! It's impeccably clean, spacious, and filled with toys and amenities that keep the pups entertained and engaged. The indoor play areas are well-designed, and the outdoor spaces are secure and perfect for exercise. My dog absolutely adores the playtime and socialization with other friendly dogs. Could not be more happy that I chose Daily Pet Lodge, highly recommend!
I always go to Daily Pet Lodge for my dog sitting and dog boarding needs. From our very first meeting l could tell Richard had the patience and personality to care for my hyper pup, Trevor. They hit it off from the start. He cared for my pup while I was out of town for a week and was very thoughtful to send me videos of my pup playing and having fun. The Daily Pet Lodge is trustworthy and reliable and leaving my pup with them gave me the peace of mind l needed to go on my trip.
Exceptional care and love for our furbabies! The staff at this dog facility goes above and beyond to create a safe and joyful environment. The facilities are clean, and the attention to individual pet needs is truly commendable. Layla ane Rufus always comes back happy and well-exercised. Highly recommend this top-notch facility for anyone seeking the best for their beloved pets!
Keith and the staff have been AMAZING! I am so grateful that I found this wonderful place! From grooming, to boarding, Zeus and I are BEYOND pleased 🙏🏾 Thank you 💙
I am so glad I was referred to Keith a year ago! He's so good with my dog when she comes in for grooming. It's a 40 minute round trip, but worth it.
Absolutely love bringing my boys to the Daily Pet Lodge! They love Keith! And always look so handsome after their visits 😃 …
Keith is THE BEST he got my fur baby TOGETHER he was patient with her and he made sure he addressed my concerns with her this was her first time with him and she most definitely will go back….I’m happy she’s happy Thank you!!
Red Dog is simple to work with and straight forward. They care for my 🐶 dog as I can tell by the way everyone knows her when she walks in the door. I also like that I can view the room she plays in on camera. I like Red Dog a lot! …
The staff at Red Dog are amazing with our 2 boys. We have used Red Dog for daycare, swimming, boarding and are regulars at the dog park. Cash & Gary love Red Dog! 💓🐕 …
My dog had a grooming appointment at Red Dog and it was a great experience. He can sometimes be squirmy during a cut but the Red Dog provided a great cut and he was in and out in a timely manner. The price was reasonable and the process for booking the appointment was easy. Definitely would recommend to any dog who needs a hair cut!
Our newly adopted golden retriever was really in need of a good groom, and he got it at red dog! The stylist took her time with him and he came back looking great. We will definitely be bringing him back to Red Dog for grooming in the future!
They were so good with my dog. She is usually nervous around new places but she warmed up to the groomer right away and when I picked her up she was happy as a clam. Will definitely return.
It’s hard to review because I didn’t see anything. I was not allowed to go back and see his room when I dropped him off, so I just hoped he got what I paid for. There are no email, no updates, no pictures given during his stay which is hard. I had no cell service where I was vacationing so I never heard how he was getting along. I watched quite closely when he was brought up front when I went to pick him up and he was wagging his tail, and appeared perfectly happy even before he saw me so that was a huge relief. This “spa” is a giant business above all else but do appear to care for their guests.
The facilities are excellent, but it’s truly the staff that makes this place exceptional for us when leaving our dog while we travel. We’ve used both the daycare and overnight services, and the experience has been outstanding every time. Being able to check in on our dog through their 24-hour webcam on the app was incredibly reassuring, and the staff was very helpful in getting it set up for us. The communication was excellent, and we got daily updates. Special thanks to Ashley, Annie, Becky, and the entire team—everyone was professional, kind, and took great care of our dog. We couldn’t be more grateful!
My dog, Maggie Mae, LOVES going to Red Dog for daycare; her tail never wags harder. The staff smiles when she walks in and they greet her by name. I love having the option to view the daycare camera to see what she is up to during the day. We're very happy to have found such a professional, clean, and friendly daycare/boarding facility that we can trust to take care of Maggie in the same way we would.
I booked a 24 hr stay for my dog for the very first time. Since it was her first visit some things could not be scheduled which I understood since it was a last minute booking too. She was well taken care of and it is a beautiful facility. I will definitely use them again when staying in the Cincy area❤️
Our pup stayed there for the first time for two nights. We have always had a care giver in our house. This was the first time we boarded him and I was very anxious but he loved it there. He loved playing with the other dogs and was happy and full of energy when we picked him up. Would definitely recommend
I am so happy we found Professional Pet Nanny/Kyle! The best pet care we have experienced. I felt extremely comfortable leaving our two cats and not having to worry about them. We got updates on play, medicine, food, water-you name it. Amazing care and service. We are so happy to have reliable pet care we can trust now!
This is our first time having a pet nanny and we couldn’t have asked for anything better. Kyle from day one was accommodating and helped with every step. We were still nervous leaving our 4 kitties, but by day 2 didn’t worry at all. We were updated at every visit with email and pictures. She managed to get the big girls to play too! Kyle even cleaned, dishes, vacuumed, watered the plants, left lights on at night etc. And unless it’s my imagination the bigs and littles like each other a little more than when we left! The only problem is I think our cats now think we are boring and are waiting to play with Kyle again!! This will not be the last time we have Kyle and Tyler watch over our furry kiddos!!
I have had nothing but great service from Kyle and/or her team for my two cats Watson and Holmes on multiple occasions. I would recommend their services to any pet parent in the area!! Her level of service is way beyond what you pay for. For example, she changes the water fountain water each day, waters plants, and even tidies up my kitchen! I have SO much comfort in receiving the daily pictures and updates in the app after each visit while I'm away. It always makes me feel so much better seeing my cats thriving when I'm not home. And the level of playtime is EPIC! Every time Kyle plays with my cats, they have SO much fun, I buy new toys when I get home so they continue to like me as much as they like Kyle! 😹 I am so thankful to have someone trustworthy and knowledgeable care for and love my boys when I'm out of town!
I chose to switch my pet sitting needs to Professional Pet Nanny after being disappointed with reliability of Rover. I have been so pleased with the care Kyle provides for my kitties, especially the amount of time she spends getting to know them and their style of play. I receive pictures from each visit that show them playing and enjoying meals, putting my mind at ease. When I come back home, everything is just as it should be. I know my cats are more comfortable staying at home while I travel, and the app is super convenient for booking and staying in touch with updates during my travel. Would recommend to anyone who wants peace of mind knowing their pets are in professional hands!
Our cat has separation anxiety and doesn't like when we go out of town. So when they did the home visit, we were surprised how well our fur baby responded! She was playing and having a great time! We'll be booking again in the future!
As always, Professional Pet Nanny took excellent care of our kitties, Minnie, Cecil and Samuel, including playing with them each time they visited, which was twice a day! They also took care of the mail and our plants, which were so happy. Most of all, we have peace of mind knowing everything will be perfect when we’re back home.
So very happy with my services while I was away for ten days. Carmen, left amazing photos and messages about all my babies and I felt so relieved to know that they were so taken care of!!!!! Thank you!!!!
I had a wonderful experience with Professional Pet Nanny. My sitter, Kyle made my cat feel comfortable and allowed for me to not worry during my trip. The one hour of play time along with feeding worked out perfect for my high energy cat. I received photos and messages of my cat during and after the play sessions that gave me peace of mind. Professional Pet nanny is the best option in town for pet sitting!
We hired Professional Pet Nanny a few years ago since all of our family was going with us on a trip - we needed a pet sitter. We had never had anyone but family do this. We had special needs and she had to visit several times per day. We loved our experience! Nanny Kyle met our pets prior to our departure and reviewed everything with us. During our trip we received daily photos and updates. We returned to find a clean home, happy pets and a detailed visit log. Kyle even brought a new toy and catnip for the babies. There was also classical music playing for them. One of my cats was a bit chubbier than I left him but that was probably stress eating on his part! I'm just glad he was comfortable enough to be eating! She also got the mail and took the trash out. We will be taking another family trip soon - we will need a sitter - and we plan on calling Nanny Kyle!!
Kyle did a wonderful job watching our 10 year old golden doodle for overnights and day walks! Kyle is very details and wants to know everything about your house and dog to make sure nothing could go wrong! Our dog has cancer and Kyle made sure to meet all of his needs! 100 percent would recommend! She does a fantastic job and even updates you every few hours!
Our groomer retired so we tried here. Our dog is a miniature schnauzer. She is a retired show dog but we still get her hand stripped to keep her coat. This was a place that does hand stripping. I brought her in for a consultation first to make sure. Showed pictures and groomer looked at coat, etc because it is a bit more expensive. She agreed she could do it in 2 hours (full grooming and stripping as I try to strip at home for maintance). Made appointment. Drop off 8:30 pick up 10:30 or so. Dropped her off, groomer said I will call you in 2 hours. By 11:30 I was getting worried they didn't have my number so went there. Called first and no one answered. The person at the desk checked the groomer's schedule and said the groomer had 2 appointments at 8:30 so my dog didn't start until 10:30 and would be ready at 12:30. OK, 2 hours grooming still and maybe I misunderstood drop off times. I picked her up at 12:30. They charged me 4 hours of grooming, from 8:30 to 12:30 at $300. Despite what I was told at the desk. A girl brought my dog out so I had no chance to talk to the groomer about why she said 2 hours and what happened. Even when my dog was getting show groomed, IT WAS NEVER 4 HOURS. My dog is a miniature schnauzer, not a giant poodle. She is well kept up and I have photos that she wasn't an overgrown, matted dog that needed special attention. Despite that and showing pictures, they cut her eyebrows off and short beard, nothing like the photos I shared. I paid, didn't complain, will never go back.
Ryu Capone was very well taken care of for his 1st time being boarded at any type of pet spa facility. I believe they cut his toenails because they look very short. I'm fine with that. He was still a little rambunctious when he got home but when he settled down he slept real good. I would say double check the pricing because there were a few mistakes made in the pricing which makes me want to rethink some things. Overall out of 10 I give the Pet Spa a 9.
Amy does a great job grooming my Goldendoodle. She always takes the extra time to get any mats out of his fur and avoid having yo shave him down. Other groomers at other salons have just shaved him to avoid having to put in that extra time. After she grooms him he always looks beautiful! Thank you, Amy!
Morgan did an amazing job grooming my Great Pyrenees. Best he’s ever looked!
We are so glad to have found The Pet Spot! We had our two doodle mixes groomed by Morgan. The pups' coats were in pretty rough shape, but Morgan was so kind, informative, and nonjudgemental. She did a wonderful job. We will be sure to be back in a couple months, and we're looking forward to using their boarding services in a couple of weeks!
I highly recommend The Pet Spot! Our previous dog Josie went until she passed. We have 2 dogs now Bruno and Vinny who go. The people are caring. Our dogs love going. We have also used their boarding service. They are the best!
After having a bad experience at another dog groomer for the type of dogs that I have, I took my 3 dogs here for a nail trim. They were all done within 15 minutes. Very professional and quick! We will definitely be back in the future.
Kat is great. I am always happy with her cut and my schnauzer booker seems to listen to her and be comfortable with her when we come and go
Over the past year, we have regularly brought our golden-doodle Jack to the Pet Spot for boarding, day care, and grooming. Our experience was great, until it wasn’t. My wife and I had read the cautionary tales and nightmare reviews online, and never thought that would be our story, too. First, let me say that I understand things happen with dogs. They get sick sometimes. Jack has come back from Pet Spot before with an eye infection, as well as kennel cough. We chalked that up as normal. On the other hand, what happened to our dog the first week of August, 2023 was a different story. It was, in our opinion, negligence of care resulting in nearly $500 of expenses following a week of boarding and day care. It could have been worse. That same week, friends we referred there had to take their dog to urgent care with serious G.I. issues and diarrhea following being at Pet Spot. They are out over $1000 and won’t be back. In our case, Jack came home to us with parasitic Giardia causing a bad case of diarrhea, an infection on his foot leading to painful swelling, an open puncture wound on his back, as well as a fracture of his paw nail where it meets the foot bone. He nearly had to have a surgical procedure to remove the infection. So, what would’ve made it right and had us considering bringing our pup back? Really any offer to offset our expenses that wasn’t contingent on signing a non-disclosure, confidentiality, and non-disparagement agreement. Initially nothing was offered, but then they came back and offered to pay for our first vet visit charges in exchange for our silence. The Giardia and foot infection could be considered risks that come with dogs being around other dogs, but with all the recent stories I’ve read about dogs getting sick there, I think it may point to a lack of cleanliness at their facilities, among other issues. Most of the staff at the Pet Spot we have interacted with are wonderful, and we will miss them. The management team, on the other hand, could’ve offered a bunch of different things to make this situation right. I kindly asked them to see if they could come up with something to help (a discount, partial refund of his stay when all this happened, a gift card). Instead of getting back to me with a response, I was told by their insurance agent to refrain from contacting them again. When you consider leaving your dog in their care, I hope our experience will provide insight on their facilities and how you could be treated if something goes wrong during your pet’s stay.
I used to take my dog (border collie) to a few different groomers, and when a friend recommended The Pet Spot, I thought I’d give it a try. I’ve been there for grooming twice now, and they were great both times. My dog is older and can be dog aggressive, and they are amazing at letting her have breaks during the grooming and letting her wait in a room on her own so she isn’t so stressed. The grooming itself is phenomenal, and they actually listen to what I would like instead of just doing what they think every border collie should have. They are also very quick and do a great job with communication. I highly recommend The Pet Spot, and I won’t be taking my dog anywhere else if they continue to be this amazing.