Cat Sitters in Bonita, CA

My dog Roxy loves going there. She is starting to get the hang of things there and interacting more which has been very helpful. The staff there are amazing and are even helping out with her on jumping on people. I can't thank you guys enough and Roxy looks forward to her time there.

Overall, a strange experience. I called to make a reservation for my 2 dogs, but it was only made for 1 dog. I saw a rate on their website, which was confirmed on the phone. I was also told I needed to pick up at 7:30 on pick up day, because they didn't have space for them that day so they needed the kennel ASAP, which I agreed to. During this call, I stressed that I wanted the dogs to be together, since it was my puppy's first time being boarded and she is prone to anxiety. I called a few times to fix the reservation and left a message but wasn't able to get anyone that day and since if was over a weekend (I assume this is why), I did not get a return call. The morning of the reservation, I called again and was finally able to get someone on the phone, and they adjusted the reservation for both dogs, but then added a new reservation for a few weeks out. Got that sorted, and it was cancelled. The day of, I dropped my dogs off, and asked to see the kennels and was told I could not due to construction (loud music was playing), but was allowed to peak through the fence. All I could see was a cement pad inside a fence. I called daily to check on them when I was gone, and was told they were doing well. On the day of pick up, I check the invoice before leaving my house and noticed, firstly, that the rate was not what was on the website/discussed on the phone, and second, that they were charging me for the day of pick up, despite me needing to pick them first thing in the morning, because they didn't have room for them. I argued both points and was treated rather rudely by the person at the desk. She scrolled through images on a TV screen with a tone that left no room for misinterpretation of how unintelligent she thought I was, and reiterated that "I got the best price" and she "didn't know what was discussed on the phone". The way in which she was talking to me at this point felt very manipulative and she implied that no one told me that, which is completely unprofessional. Wanting to end the conversation, I said fine on the rate, but that I wasn't paying for the day if I needed to pick them up now. She suggested I just leave them and come back, to which I reiterated that I was told there was no room for them, which is why I there so early in the morning, and after a late flight. I live about 20 miles away and did not want to make the trip again. She checked the computer, and I assume, realized that there wasn't room for them. At this point, she "checked them out yesterday" and did not charge me for the day, but stated that she "would be making a note in my account that they need to go over pricing with me every time", very rudely. Admitting that I was tired from my late flight and still stressed about my trip so I was short with her at one point, I would still say her tone was unprofessional, and expecting people to pay for a service they literally can't use because there wasn't space for my dogs, then condescending to me and trying to manipulate me into paying for a service I wasn't getting was unethical and unacceptable. Also, both of my dogs smelled like urine, and my younger dog had clearly eaten something gross because her breath smelled like death, which it did not before drop off. I also noticed that my older dogs gums are swollen and red and sensitive to the touch. Not sure what happened here, but I don't think my dogs were well cared for, communication was unclear, and the person I spoke to was rude and unprofessional. I boarded here because my dogs could be together, but I will not be bringing them back under any circumstances.

My dog LOVES Camp Schultz! I can see the excitement in him when I drop him off. They are so friendly and attentive and see they treat him well. I feel comfortable dropping him off. This is the next best place for my pup to be besides at home with me! Price is very reasonable.

Great place to take my dog when going out of town. We pamper our dog and they do the same while we are gone.

This was an ease of convenience and my dog enjoyed coming to this facility however the pricing that the facility has is ridiculous. My dog stayed overnight, morning to morning and the going rate is $32 and they charged me for 2 nights and said there was nothing they could do since it was charged by calandra day. Change your prices if you can’t change it. Lost all trust and was rushed out of the office.

They took such good care of my girl. She's pretty nervous, and there was a bit of trouble the first day. She tried to dig out of the yard and make her way back home. But I was able to drop off some calming treats and they gave them to her. They made sure to tell me she was welcome back when we left the first time. We've been back for a second stay and she didn't need the treats the second time around. Definitely will be back again when we need to board her. They were so reassuring. I 100% recommend trying Camp Schultz. ♥️♥️♥️

They took care of our dogs two straight weekends. What I liked- 1) saw many recurring clients and the staff interaction with them was very personal. 2) fully staffed and busy. 3) smelled and looked clean. 4) friendly staff and you can tell they genuinely care about the pets. 5) amazing price (bring cash if you want to tip). Only "negative" is the parking, but don't get frustrated. People are super friendly and will pull out to make space for you

Always feel our Gigi is safe and well taken care of. Love their grooming services and accompanying report card. ☺️

I adopted my dog Hanna in September 2022 and picked her up at this facility where her rescue organization was boarding her while she waited for adoption. It was conveniently close to my workplace so I decided to continue using them 1-2x/week for day care while I'm at work since she was familiar with the staff and seemed to be loved by them. The staff is nothing but lovely and professional while taking care of Hanna and she usually comes home at the end of the day exhausted. Highly recommend!

I was nervous to board my Dog and felt bad for leaving her behind, however from the get go of booking my appointment they were very helpful and reassuring that my sweet dog would be taken care of. They went above and beyond and kindly communicated with me while I was away to reassure me that all was going well and that my baby was having a great time. They sent me a picture and video of her smiling and being taken care of. No one had ever done that before and it made such an impression on me. I highly recommend them!

We used to leave our dog there, and we used them a handful of times. The last time we used them, our dog had a bad skin rash and infection due to a bark collar. I asked the owner and refused to accept they used a bark collar on my dog and all she can come-up is that it was due to a sun burn. Sun burn on the throat, under her most protected and shaded area.... The fact is that this place is somewhat managed by two elder people that barely can take care of themselves and leave the place in the hands of someone that does not care of any dog except their paycheck. Would Not recommend using this place. Avoid it if you care about your pet.

Very Friendly Staff, lots Of Parking.