Cat Sitters in Cawdor

Reception very cold and not clean, when I collected my pet I never got the remaining food back that I had supplied myself, the man didn't even have my pets other belongings in the bag that I came with we had to ask for our bag and even then he tried to say we didn't have a bag but eventually he did go and get the right bag. Won't be back.

My two dogs have been here whilst we holidayed for two weeks. They were well cared for and as it was their first time boarding we had had some reservations, however these guys are great and they will be returning in two months for another doggy holiday with them. We sent them with their bed and cage (to go inside their kennel there) so they would feel more at home. One dog is on heart meds and this was no issue for them to care for him. I do not have one negative to say at all. Trustworthy

Great service , dog and cat enjoy their holiday retreat.

Always five stars. Our dogs are well looked after and Alastair and Carol are very patient with the over anxious owners.

Nice people working hard to make it a good place,very full,animals look well cared for.Beautiful grounds.

My dog adores the staff here and is always happy

Polfalden has always taken excellent care of our cats over the years.

Best place for the cats to stay while you are on holiday.

Always excellent 👍 very caring …

Lovely place staff great

Have used this kennel on several occasions. First time I used I gave the owner some constructive feedback that it might be useful to give a information handout to people on the rules as I had spent time making and freezing homemade food for my dog only to find when we got there it wasn’t allowed and therefore I had no food for my dog ready when we were just about to go on holiday. I had mentioned the home cooked food when viewing the kennels and wasn’t told it was a problem. Owner seems to have held a grudge about this and has been rude to me about my dogs when collecting on a couple of occasions. First the bed they had was a problem or that they are running around when I’ve picked them up (as dogs do when excited to see their owners). I wasn’t given a chance to put them on leads as they use slip leads also. Won’t be using again now. Dogs hardly get out all day anyway so I wasn’t that enthused about using but they always seem to have availability short notice. Maybe that’s why!! Woman slammed the door in my face when I said I didn’t like how rudely I’d been spoken too. Awful customer service.

Very happy dogs. Well looked after, loved being there and our diabetic Schnauzer was really taken care of, with her meds administered as required. Came home just as healthy as she went in. Cant rate the friendly staff highly enough. Will certainly be back.

Our first impressions were well founded.A Beautiful setting with a warm and friendly welcome from everyone. My three poodles were very well cared for and were on great form when we collected them. A huge thank you to everyone involved in their care. I have no problem recommending your lovely kennels to anyone who needs to use your facility. Once again our sincere and grateful thanks.

These are, by far, the best kennels I have ever used. They are clean, warm and modern. Dogs are happy to be there and are very well looked after. Owners treat them like their own. I can travel knowing that I don’t have to worry.

Left four dogs for a fortnight, all very happy and well looked after, the old boy wanted to go back to his kennel, I will definitely be using them again

Lovely friendly welcome and I had my 10 year old westie Mac in for 9 nights. He was very well looked after and mixing with other dogs on walks which was great as he’s wary off other dogs since being attacked twice when 4 months old but here it wasn’t a problem for him. Excellent very modern facilities in lovely farm setting. Will definitely be returning with Mac next time I’m going away.

A Greek street dog, called Winnie.... The kennels have worked so hard over the last 12 months to ensure our stray dog felt safe and loved. Amazing job by Will and Judith and a special shout out to Fiona and the rest of the carers. We have been on holiday for 16 days....Best kennels in the area...don't hesitate..we feel proud to post this review.

Love this kennel and feel very confident leaving my dogs when going away for short periods of time. They cater to dogs with different needs and genuinely love taking care of them.

Nice calm clean kennels. Owners lovely. Our dog is nervous of strangers but quickly made friends!

Our dogs always come back from staying at the kennels happy! Great price and really clean facilities. Wouldn’t put our dogs anywhere else