Pet Sitters in East Grand Rapids, MI

You are always a little bit nervous to leave the care of your house and pet to a stranger for two weeks but after talking to Reba on the phone.,I knew it would work out. She did an exceptional job house/pet/garden sitting for the two weeks she was here. Her communication was great. She always returned texts promptly and sent us texts with updates on a regular basis. This was our first sitter and Reba showed her experience by guiding us through the process. Our house was well taken care and it was cleaned throughly when we returned. This was much appreciated as we arrived back at 1 am after a long travel day. Our cat was well taken care of also and even warmed up to Reba as Sophia can be a little aloof. We also left the extra responsibility of taking care of our garden. She had to do some watering and with cold temperature, cover it also. Thanks to her for doing this. In conclusion, if you are lucky enough to get Reba to be your sitter. Jump on the opportunity. She was FANTASTIC!!

I would highly recommend Tracey. She is kind, caring and easy to work with. This is the second time Tracey has come to stay with Boz. Like before, she was responsible, dependable, clean, self sufficient, and Boz was a happy girl when I got home. The garden was also well taken care of. Thanks so much Tracey. You are welcome back anytime!

Mara was a DREAM of a housesitter!! She was extremely professional, proactive, and communicative from the start. She asked all the right questions to ensure that our experience was mutually positive. Even when presented with an unexpected situation (on our end, not hers), she handled it with patience, professionalism, and grace. We were wrapping up a renovation and had to enlist her help to tie up loose ends at the beginning of her stay and despite the chaos, she was SO understanding. Mara kept us posted on need-to-know items, provided cute updates on Harriet, and otherwise really allowed us to enjoy our holiday. We returned from vacation to a clean and tidy home and, MOST importantly, a healthy, happy dog. We loved hearing about and seeing photos of Harriet and Mara's dog, George Clooney, hanging out and relaxing together. It was so nice to have peace of mind knowing Harriet and the house were being well taken care of while we were away. We are so happy we connected with her! We highly recommend Mara as a zeewoi and are looking forward to welcoming her back the next time we go on holiday.

Jacquelyn was an ideal house sitter as she recently stayed a week with our two cats. She was communicative, responsible and respectful. We would highly, highly recommend her to anyone needing a sitter!

Jasmine was excellent! She was very flexible when some things came up with the heater. She kept me abreast of Raleigh’s needs and of course cute photos. She left the house tidy and clean for my next sitter. Would highly recommend her 🖤

Dylan (and his GF) took care of Sal and Sabrina while my husband and I went to europe for two weeks. The kitties were happy and healthy on our return and the house was in perfect condition! They were super sweet and friendly, they stayed in communication with kitty photos every couple of days, highly recommend!

I felt at ease leaving my fur kids with Emerson. I hope to have her back!

Shirley left eveything as she found it. The cats seemed to do well while we were away.

Hadley applied and accepted very early on, which was nice. Was very good with the dogs and cats!

I have been unsure what rating to give Kristiane. There were a few things I was upset about, but while considering her other reviews, it seems to be an anomaly. She mostly apologized and took responsibility for things she did wrong. She provided good pet care and seemed to enjoy her stay here. I couldn't quite tell if the missteps were her normal character, or if it was because she was going through a hectic period in life. TLDR: She disappointed me at the beginning of the trip, but her pet care was good. She scared me that she gave the pill to the wrong cat. I returned to a dirty home, including literal broken glass, but she went above and beyond in other areas. I'll start by saying we had a pleasant video call and were in fairly constant communication for about a week before my trip. She contacted me probably every day, asking for various details, usually with long voice memos. She appeared to be a good & thorough communicator. I had shifted my departure to the night before instead of the morning of and had explained that my cats would be ok alone overnight, but my cat Willow gets a pill every morning and I would love for her to get her pill ASAP. Kristiane had said she could get there around noon the morning of, which I was fine with. I had said that noon would be pushing it pill-wise, but as long as it isn't much later, that is ok. Because I received constant communication with her leading up to the start of the trip, I was shocked when I didn't hear from her at all the day the sit began, even a "on my way" text. I tried texting and calling her to no avail. I was getting worried that something had happened and I had no way of finding out. At this point, I started to panic a bit because my cat needs her medication. I contacted zeewoi support asking for help. I heard from Kristiane around 2pm. She had chalked it up to having a very busy/hectic morning and said she still had about 2 hours left on her drive (so, 4 hours later than she originally said). I ended up getting a Rover sitter to check in on my cats, feed them, and pill Willow ASAP, which Kristiane offered to reimburse me for. I was thankful she reimbursed me but was confused about how there was so much miscommunication when I thought I had clear expectations. I try to be clear with my expectations of my sitters while still being flexible for normal life mishaps. I would have been less upset if she had notified me of her real ETA when she left (it was about a 4-hour drive) instead of leaving me in the dark. It was not responsible or reliable. Once she arrives, my anxiety is lessened. Things seem to be going well. The next morning, however, she tells me she gave Cherry a pill. Cherry does not get a pill, only Willow does. I have this explicitly stated in multiple places, including my printed-out instructions and the pill bottle itself. Turns out, she got the cats' names wrong. She pilled the correct cat, somehow. Kristiane is an overcommunicator. She sent me several voice memos every morning, sometimes totaling about 10 minutes long. While I appreciate daily updates and don't mind chatting here and there, I am on vacation, and it became annoying to have to leave my friends to listen to the memos. A balance needs to be found. I returned to a dirty home. I spent the first 2 hours after arriving deep-cleaning everything. She broke a glass while she was here (which I ultimately don't care about materialistically) and did not clean it up well. I found about 10 large chunks of glass within reach of my cats. I found out about this mess because my cat was literally playing with a chunk of glass. Every surface Kristiane touched was dirty, smudged, or sticky. There were so many drips and spills and stains, that I was confused about how she managed to make such a mess. However, the litter was done perfectly. All the dishes were washed. Trash was taken out. She did ALL my laundry, including the bedspread (which I don't ask sitters to do). She left me small gifts of tea, chocolate, and ice cream. All of this is to say that it seems her heart is in the right place, but she may need some help with following through. I am wondering if her past 5 star reviews were because she used to sit with her former partner. Maybe that person was the "cleaner" of the two. She was solo this time, apart from a friend visiting and staying with her for one night. I hope my thorough review is good feedback for Kristiane so she can become a better sitter. I feel bad about leaving a complaining review, but I know it is important to have honesty in these reviews so we can all learn for the future.

Lauren and Jeremy were wonderful house sitters. I would ask them back or recommend them without hesitation. They communicated clearly, and took wonderful care my pets, house and garden. They left the place cleaner than it started and generously offered to help in ways that I hadn't asked but that were very kind and thoughtful. I felt very comfortable with my animals and home in their care.

Ed and Laura were great pet-/housesitters! They were organized and communicative. We returned home to a spotless house, thriving plants, and a happy cat.