Pet Sitters in Ellon

Where would we be without Shona. Luna stayed with her last year and adored it... Shona then picked luna up from our wedding recently and once again went above and beyond. We will forever be grateful and will always use Shona for dog sitting if we are ever away or ever in need of someone. Shona - you are a diamond

Shona...how can we thank you! We couldn't have picked a better person to drive our two beloved Pugs from Aberden to London Heathrow for their big journey back to our home in Doha, Qatar. Shona was very organised, timely, personable and kept me updated and at ease during their entire journey. She sent me lovely vidoes and photos. I never worried when they were in her care as I knew at heart she is a true animal lover and could tell she genuinely cared for our dogs. She liased well with our export company at LHR which took pressure and stress away from me. It has meant alot to us to have our dogs (one elderly) treated so well on such an arduous journey. Thank you Shona!

Our dog stayed with Shona for 18 days this summer and it was nice to see her looking healthy and calm on collection. We left our dog with Shona before for various periods of time. The drop off and pick up times are always suitable for us and our travel plans, which is very helpful. Thank you very much for taking a good care of Lola!

I have used kennel in the past and my dog never came out of it looking happy. This has definitely changed since I found Shona - he is happy to leave me and always comes back home cheerful and in a great shape. Shona is great with dogs, she takes them for a long river/forest walks and let them play in her garden once they are home. I recommend this service from the bottom of my hearth to all dog owners

Wouldn't find a better place or a better person to take care of my pet. Shona is just perfect with dogs! She's so friendly and calm, they immediately respond and trust her guidance. It's the most reliable service one can hope for.

I am so happy that we found Shona to take care of our 11years dog Toto during vacation time. She is a very kind person, has a good understanding of dogs and their habits, regularly sharing photos and videos, so you feel connected with your pet even you are miles away. It feels like our dog had a great vacation too, he is happy and healthy after being one month without us :) Highly recommended Shona if you need professional whom you can trust!!!

My Pug chase loves to visit with Shona. We board with her throughout the year and chase is always happy and content when we pick him up. He really enjoys the walks with the other dogs, we know because Shona always sends us video clips of their adventures. Highly recommend her.

We are very grateful for the service Shona provides for our dog, Cookie for the past 18 months. Shona takes Cookie for a regular walks and also home boarding when we are away. Cookie has develped a special bond with Shona. We are very happy and thankful for the service she provides us.

Genuinely a five star service: We are absolutely thrilled with the service we receive from Shona at Aberdeen Pet Services, from the very first visit, I had a really good sense of how calming she would be for our highly strung but loving cavapoo. Before we met Shona I was extremely concerned about leaving Hamish with anyone, he is a nervous dog and enjoys being part of a family and being cuddled, we couldn’t even consider kennels for him and by luck we found the perfect solution. Reliable, friendly and extremely flexible, we wouldn’t consider anyone else. Hamish always comes home, happy and healthy, well exercised and well fed, what more could a dog need 😊

We moved our 4 dogs & 3 cats from Scotland to Morocco, Shona was a huge help In helping with both transportation & going through the customs in 3 countries, but as an animal lover also she cares. and would recommend her services. I cannot thank Shona enough for her help :-)

First time my 11 month puppy was in kennels, was very worried about putting her in , Must say Tino was lovely showed me around ,so was happy to leave her . We returned to pick her up 2 weeks later you would have never knew she was away from home , still my happy little puppy . Thanks for looking after Tilly

These kennels really care about your pet. Tino went above and beyond for my little cat Mia and I can't thank him enough. I highly recommend.

I had concerns having to put my 2 rescue dogs into kennels but Tino has been amazing with them and they both settled fine (even the dog with issues with men took to him straight away!), and they were well looked after. It was great being able to put them in for a couple of days and an overnight stay before their full week there to get them used to being there, and coming home again after.

Wouldn't put my two boys anywhere else. Tino loves what he does and you can see straight away that he cares about all the pets he has in his charge. My dogs are always so happy and at ease going into his kennels and it is definitely down to how well looked after they are when they are here.

Tino really cares about the dogs in his care. Knows them by name even if he hasn't seen them in over a year

Larsson was very well looked after by tino and staff.

My dog loves going to Tino. She had been in another kennel before and hated it but has been to Broomfield several times now and loves it there...trying to get out of the car when we arrive to get to Tino! Highly recommended 👌 …

Tino looked after my two dogs with great care - it was their first time in kennels but would have no hesitation in sending then to Broomfield Kennels.

Tino has taken fabulous care of our 3 dogs whilst we were away at a wedding. Would 100 % recommend.

Daisy had her 1st ever overnight stay at Broomfield. We were so worried that she wouldn’t like it but she didn’t seem like she wanted to leave. Highly recommend.

Picked up pompom after staying here for 16 nights. Staff were lovely looked after pompom so well. Pompom will definitely stay here again.

I was at The Boarding Kennels recently, dropping a client's dog off and I was lucky enough to see inside of the kennels and some of the space they have to let the dogs run around and have fun in; the conditions were good although there were a lot of dogs all very close together (with the barking that goes along with it) so if you have a dog of a nervous disposition then perhaps The Boarding Kennels isn't the right place. The staff were nice and the prices seem fair so all in all a very decent place for your (boisterous) hound.

Outstanding service. We have tried lots of kennels but this is the only one where our dog is really happy. They truly care and my dog is absolutely happy too see them when we return. Katy is an angel. Thank you so much for your brilliant service . The happy parents of Tücsi

I was supposed to leave my dog for two weeks with them in May but because of this pandemic my holidays have been cancelled so I enquire what’s happening with the deposit I paid if it’s possible to transfer it because it’s a global issue and most people are able to get vouchers or transfer things but from this place I was told that deposit is non returnable and non transferable and that they are helping out NHS staff and they can’t help me. Well sorry but please stop using NHS staff as an excuse because I work for NHS myself and I am absolutely discussed with your attitude towards me and your communication. I will never put my dog into your care and I will never recommend anyone else to do that.

Rosie the Cockerpoo spent a week here end of April into May. I was really impressed by the care given by the team here, Rosie returned to us a happy healthy dog. We, will definately use the Kennels again.

My dog just loves the boarding kennels. pre covid it was always just too hard to book a space for him as they were always booked up. friendly staff who love and care for the dogs .

Just picked our greyhound Paddy. He has been very well looked after at the kennels, so chuffed with this place and we will definitely be using again.

We had our little girl here for 10 days and she has come back a bit of a different dog, not herself, nippy so not sure I would make use of them again.

Excellent Place..!!! Our dog Lewis has been going there for a while now and he lives Keith and his team...!!! 👍👍👍 BIG Thumbs up...!!!! …

Sam my little dog loves it here and that makes me very happy.. He is really cared for at The Boarding Kennels at Newmachar and I would recommend 100%

Clean, new, secure & modern kennels - best in region. Sarah could not have been more helpful, before, during & after - wonderful customer care + service and took highest care of Millie Moo who returned home very happy. I loved the photos sent during her stay too. I have no hesitation in recommending Moss-Croft + will happily use again.

Beautiful kennels. Dogs that stay here are treated amazingly well - walks several times a day (4, I think), heated enclosures in every kennel for the cold months. Just fabulous for dog owners to know how well their dogs will be looked after.

Sarah and her amazing team at Moss Croft have literally changed my life - I contacted Sarah in desperation as illness at home meant that I needed to be able to board my dogs (5!) when travelling, with two being reactive. Working closely with Sarah we have held several meet and greets over the Xmas/NY period and then progressed to a day board today. I picked up the dogs tonight and they didn’t even want to leave! Currently all sleeping soundly and I am beyond thrilled. Thank you to an awesome team

We were very impressed with the facilities, environment and care given to our nervous dog on his first stay at Moss Croft. Would recommend this team, 10 out of 10.

Highly recommend! Beautiful purpose built kennels which are spotless, comfortable and secure. Sarah and her team are extremely knowledgable and helpful and went out of their way to get to know my dogs and ensure that they were settled and happy. Collected my 2 spaniels (rescue dogs who can both be tricky) today after their first time in kennels and although delighted to see me they were clearly happy there! Will definitely use again 🐶🐶

Was highly recommended to go to miss Croft with our two 8 month old puppies. Arranged a visit with Sarah who is a very much a dog person dogs apperead happy so much so we arranged a day visit and an overnight visit to built them up for their five night stay . Well the dogs had appearead to have a great time. From the updates we got from there overnight stay. Staff are so friendly . Sarah and team keep up the great work for our pets . I think the boys will love their next visit then there five days .

The time and patience Sarah and the team have is second to none. They always have your dogs best interest at heart and as an owner, that gives me all the reassurance I need putting our pup into their care. We've been slowly introducing Finn to the kennels. He was due to stay overnight for his first visit where he unfortunately didn't settle due to a lot of change in his life in the weeks running up to his visit. Sarah was in constant contact with updates on Finn and together, we decided it was best for him to return home for a reset. We returned the next day with Finn happy to Sarah again and now we continue to build on the confidence that Finn is gaining in the kennels :-) X

Our dog Leo,had a stay at Mosscroft he was very well looked after in an excellent facility, Sarah and Angela are very nice and go the extra mile to make sure your dog will be happy and very well looked after. Leo also had a groom while he was there and came home looking and smelling lovely I would highly recommend this facility and would not hesitate to use again .

I cannot say enough good things about Moss Croft Country Kennels Sarah, Rachel and team do a fantastic job and wouldn't have our 'wee pooch' go anywhere else. The kennels are exceptional with underfloor heating to keep our little man cosy in these colder days. Amazing exercise area (the size of a football pitch) and walks around the grounds. It is quite obvious how much Sarah & Rachel love the job they do. If you want a warm, friendly loving place to leave your beloved pooches I highly recommend you pay a visit and take a look for yourself. Well done Moss Croft Country Kennels for providing such an impressive service. 😊 🐕🐩🐾

Delighted to review this purpose built luxury kennels. Sarah and her staff offer a wonderful service, our Labrador had a fantastic time there when we were on holiday recently. We even got updates on how he was getting on ...we found this very reassuring that all was well. I have no hesitation in awarding 5 stars to Moss Croft Country Kennels, we feel very lucky to have such a facility nearby..... Thank you.

Great place. No issues and Jimmy loves getting pampered... They pick him up and drop him off aswell which is great as don't drive. He goes every month now for a grooming.

Very friendly and can tell that they love the dogs they care for.

Bear dog never looked better. And she likes going!

Experienced and friendly dog training, highly recommended

Fantastic owners who really care about your pet.

Incorrect phone number

Had not boarded my cat and ferrets here for a few years and was surprised to see how run down the place looked this time round. During the handover, the lady did not know what to house my 2 ferrets in or what to feed them and I was unhappy that they did not have accommodation ready for receiving them. I offered to take them through and get them set up after she also said she wasn’t used to ferrets but she declined. I did not feel confident leaving them but was dropping them off on route to my holiday and so felt committed to doing so. On return, I was advised my female ferret had passed away but was assured that there had been no problems during the stay but on returning home, my male ferret was so thin and emaciated that he was falling over and unable to stand up. I took him to the vet and they advised that he had either not been fed or had been fed the wrong thing. Very distressing experience and I would not recommend this place and will not return.

I don't even know where to start... When we dropped our cat off there was no one there to receive us, we were waiting for around 20 mins. The receptionist was cold and uninterested. A week later when we came to collect, again we were left waiting half an hour for an employee to arrive and a further 15 mins waiting for said employee to retrieve our cat (it seems like the cats are left unattended when there's no customers). We were then told to come through to the enclosure, as our cat was refusing to come out. We were shocked to see the poor conditions our cat was being held in. It was a cold concrete floor with no bed or food visible, only a dirty litter tray. There was a cat flap into the 'kennel' where any other cat could enter. Our cat had a new scar on his left cheek and broken skin on one of his paws. Our vet was certain that this was injury caused by another cat. This is not a pet resort but a pet prison! Our cat was crying out, hissing and hiding behind the door. When we got him home he was shaky, parched and starving. He didn't smell good, his coat was rough and he was lighter to pick up. We could never recommend this place and we will never return.

I've been boarding my parrot at pet resort for years I highly recommend them just picked up my parrot shes happy as every. very nice staff excellent service.Thanks again for looking after my parrot.

Very upset at how we have just been dealt with. I picked up my diabetic cat from here a day early, once I got my cat home I found out that she was soaked in cat urine. She has also lost over half a kilo in weight and may need to be admitted to the vets later today. The stories we have heard from the owner have changed repeatedly. On initial contact with the manager he said he knew she was covered in urine and was waiting for the heavy rain to stop to use grooming spray on her. Just now he claims she was wet from water she had knocked over. He left my elderly cat covered in her own urine for hours. Not only has the manager been extremely unhelpful one of the front of house staff was rude to my wife. On dropping my cat off, we were told that we needed to pay extra to have her insulin administered, the retort from the girl was “well you are paying for a 5star service”. Rude and indignant. We asked for a refund for the neglected state our cat returned in to be told that wasn’t an option. Overall I have found the whole service to be disgraceful and I would never ever recommend this place again.

We left our cats at the Aberdeen Pet Resort, Peterculter, for a week in April. When we got them home, less than a 5 minute drive, their travel carriers and blankets were covered in fur and urine. Our cats were absolutely stinking of urine too! I contacted the place immediately as I felt that they had been living in their travel carriers and using it as a litter tray too! Only to be told that they were not kept in their travel carriers and they had no idea why our cats smelt so bad! It must been the journey home, all 5 minutes of it!! DO NOT PUT YOUR BELOVED PETS HERE! This place should be closed immediately!!! Definitely not a genuine one star! I would give them nothing but closure!

I am happy to take my cat here. He has an indoor area with a shelf and a small outdoor area. It is very clean. I especially like that there are no dogs here as that stresses the cats out. Nice reception with welcoming residential cats and parrot. He always seems content when I collect him.

Reading these reviews is really upsetting. I put my cat in here a few years ago, and paid extra as it was over Xmas. When I got him back he was stinking I had to bathe him. I wonder now if he was kept in his box. I feel awful that he went through that experience. Lairshill is my go to now. They are very good.

I have used this cattery three times never any problems. The staff are really attentive they let me see the room she would be staying in. We discussed feeding options and what she liked and didnt like. We paid extra for some play time on a daily basis. Your pet will be weighed when you drop them off and again on collection which i really liked. Its a little difficult to find so put on your sat nav. Plenty parking right outside the main reception

The staff has always been friendly and helpful to me, the place appears clean and I see nothing of concern (reading the 1 star reviews). When I picked my cat up last time, my cat was hissing at me, but that's a reflection on him (he was rescued by the sspca and doesn't deal with new people or small spaces) and not the facility.

Second time our cats have stayed here as an emergency and both times they have become ill straight after. We will DEFINITELY not be leaving our cats here again...even if it is an emergency. The place stinks of cat pee as soon as you walk in,it is almost unbearable. We had emailed, agreed and paid an extra fee to drop our cats off late. Upon drop off at the agreed later time the owner decided to complain about how inconvenient late drop off times were for them and had a go at us about it..... yet it had all been agreed in writing and an extra fee paid for!!! Our advice is avoid this place. Nasty smells and awful management

My Cockapoo Darcy, loves Katie @ Angelpaws! As soon as Katie came to see us before starting, we knew she was the right dog walker for us. Darcy took to Katie immediately. As we are relatively new dog owners we were concerned about how to go about things but Katie was very professional and knowledgeable and put our mind at ease. Highly recommended.

Jan always provides a great service. My cats are always very happy when I return from a trip and I can relax when I'm away from home knowing that they are being well looked after.