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I'm delighted to have found Lisa as a sitter and hope to have her back again! She was detail oriented and clearly cared about my cats' well being. She asked good questions about the cats' routines and needs and about the house to be sure she'd meet my expectations and have a comfortable and successful sit. She communicated very well before and throughout the sit and even though I was unreachable for much of the time I was confident everyone was in good hands. Lisa left the house in immaculate condition and the cats were relaxed and happy when I got home. What a delight!
Ally was great! We got to meet for a few minutes before I headed out and I felt super reassured that both Goose and my home were in good hands. My cat is picky when it comes to strangers, but he was comfy in Ally’s lap right away the first night! She communicated well and sent cute pictures while I was away. My home was clean and Goose was happy when o got back. I highly recommend Ally as a sitter and she’s welcomed back anytime!
Kathy and Ron have sat for us several times in the past and have always been excellent. They are our "go-to" pet and house sitters and we always check their availability before we post a sit. They are trustworthy, organized, communicate very well, and take great care of our cats and our house. We hope they will continue pet sitting for many years to come!
We are thoroughly pleased with and impressed by Daniel's kind, generous, and careful care of our cat and our house. He is a committed and experienced sitter who completely understands his role and responsibilities and also how to gently win the confidence and affection of a pet. He is an excellent communicator, and he kept us regularly up to date on our cat's well being--sending us texts and photos at least once/week as we requested. Our cat who is a little afraid of new people, grew fond of him, and we have returned to a very calm, contented cat. We highly recommend Daniel, and we ourselves would be thrilled to engage him again when the need arises.
Brian is a very professional sitter that does a good job, pays attention to details and is easy to work with. I have a lot of plants. A lot. He suggested me do a video for the plant care so he could be sure of which ones needed what. Brilliant! I’d never thought of that. They were in great shape when I returned. I explained that I needed some flexibility with travel dates, he agreed and rolled with the punches like a champ when my dates did indeed change. Unfortunately, he was a bit allergic to my cat but made it work anyway. He was really awesome about everything including a tree that fell next door in a storm and blocked the road for three days. I appreciate that he appreciated how funny and how much personality Boo has. They got along well and I received some great videos. I returned home to a happy cat and a house well taken care of 😊. I would definitely recommend Brian.
Jeanne is a repeat pet sitter for us. She is wonderful and takes great care or our cats and our home. We have peace of mind when we travel knowing our kitties are under her care.
Daniel and Vasylyna were incredible house sitters and we would welcome them back to sit for us again any time they are available! They were fantastic communicators, making sure to work out details far in advance and they sent frequent picture updates of our animals which made us so happy while we were away. When the power went out in the neighborhood while they were here leading to a technology issue with our alarm system, they handled everything well. Upon our return, the house was clean, the garden was thriving and well cared for, and our dog and cat were clearly very loved while we were away - in fact our dog was sooooo sad to see them leave! I had the pleasure of getting to know them a bit before I left, and they are such a kind, adventurous, and great couple. I would highly recommend having Daniel and Vasylyna take care of your house, plants, and animals!
Catherine was a wonderful sitter for our 17 year old cat Zabba. She sent us pictures twice a day and kept us informed about Zabba’s daily activities. We came home to a clean home and would definitely recommend her as a pet/ house sitter. My only concern was that she doesn’t drive and with an older cat, I just prayed that Zabba didn’t need to go to the vet…. And he didn’t 🥰. We will ask her again for sure.
Pennee and Bill were the BEST pet sitters and guests ever! I really wanted them to stay forever ! Our cat, Miss Kitty bonded so much to them, that she really wasn’t that happy to see me when I got home .Our cat is a finicky eater and they tried all different types of food and treats for her. They sent me regular photos of miss kitty and I knew everything was great when most of the pics had miss kitty on their lap. Our cat doesn’t take to many people but she immediately fell in love with them. Pennee sent us our mail and prescription meds on a regular basis , and went out of her way to take care of any issues . They fell in love with the neighbors and community and just made our lives so easy . We experienced the Covid 19 virus outbreak quarantine during this time and Pennee and Bill agreed to stay a month longer at our home . They were extremely flexible with their travel plans so that everyone would be safe. Upon our arrival home, we were greeted with a bouquet of flowers , beautiful hanging basket of flowers for outdoors and a beautiful bottle of wine . And our house had never been cleaner ! Bill and Pennee are a pet owners dream couple !I felt extremely lucky to have found such a great petsitter and new friend . We will be visiting each other in the future .
Cat and Paul were wonderful sitters - our cats were contented and calm when we returned. And the house was spotless. Plus Paul mowed our entire yard including the back meadow - what a surprise! We very much enjoyed visiting with them as well and getting to know them. Highly recommend :)
Is it better to board cats or leave at home?
Veterinarians advising to leave cats at home with a pet sitter who will stay overnight in your home, boarding is not recommended for cats as they are stressed in a new environment, you can find a sitter who will care for your cats and home overnight at Sittsy.
How much should you pay someone to watch your cat?
At least 20$ per visit, per overnight watching in your home, otherwise you can find a free sitter at Sittsy.
What do people do with their cats when they go on vacation?
Inviting a cat sitter to your home, boarding the cat with a local business, asking a friend, family or neighbour to feed and check the well-being. The most efficient way to leave your cat during your vacation is with Sittsy cat sitters overnight, in this way, you will save cat sitting costs and make vacation not only for you but also for your cat sitter!
Josie is a wonderful person to humans and absolutely has a way when it comes to animals. Big back yard and an even bigger heart! Would highly recommend. 10/10.
Dakota had her first stay-over at Upscale Puppy. When we picked her up she was not in a rush to leave, she was happy and relaxed. Kelly, Bill and staff are great. I can’t say enough about how pleased i am to have them as Dakota’s home away from home!! Great to know she is well cared for when we are away. Thank you Bill and Kelly!!
Kelly did amazing caring for my dog for a week while I took a flight to see family. Shealso clipped my dogs nails and my dog seemed so happy and excited of her stay when we got back home. I highly recommend Kelly's services
Lupita's the best—she cares deeply for each and every dog in her care. Our little Sheltie Prince looks forward to seeing her and his dog friends every day he goes there. I highly recommend Lupita's Upscale Puppy!
We feel so incredibly lucky to have our mini schnauzer come to Kelly and Bill on a regular basis. They absolutely love all the dogs in their care and it really shows. Our pup is always super jazzed to arrive and truly "dog tired" when he comes home in the afternoon. We have used their services for doggie day care and boarding and our dog is always super excited to go back. Truly the best care we have ever found for our canine member of the family.
I have taken my dog Chewy to Lupita and now Kelly, they are amazing and have done a great job watching him. He is excited when I drop him off, and runs straight in to see the other dogs. The prices are reasonable and never had an issue getting Chewy in as long as I have given plenty of notice. I highly recommend Kelly’s Upscale Puppy.
Lupita and her husband are remarkable dog lovers. My dog and my sister's dog have never been left at a kennel so I researched and found Upscale Puppy. What a relief, no cages just able to live in the house and have freedom in a large fenced outdoor area. Our dogs are 1-1/2 and 2 years old and this enabled them to socialize with other dogs. When vacation was over and we picked up our dogs they were brushed and ready to go.I could tell they had been having fun as Lupita sent us photos while we were gone which eased our minds considerably. We will start taking the dogs for daycare so they will continue to socialize and have some great playtime. Truly an awesome place!
I have full confidence in Lupita taking care of my dog. When I went on an extended trip to Europe my dog needed energy vet care due to stones in her bladder. Lupita rushed her to the vets and nursed her till I could get back. Great care.
Fantastic grooming of our Lakeland Terrier! What a treat for all of us! Kelly did an incredible job!! So pleased. Will utilize her services again and again!
There are really no words to describe how we feel about Lupita, Ken, and Sandra. Our puppies ( well not really PUPPIES any more) but we still call them puppies, are sooooo excited to go there. Every Wednesday morning, they somehow seem to know that THIS IS THE DAY ! I guess they have their doggie watches on ! They wake up super early and are raring to go . When my husband even turns into Lupita's driveway, even though they are secured in the back seat, they go ballistic and act like the truck is on fire, cannot wait to get out ! They drag him to the door and race out yo the back yard to see their friends ! When we arrive to pick them up at 4:30- 5:00, they are anxious to get back in the truck, sleep all the way home, eat their dinner, then sleep til 10pm (potty time) Then they go straight to bed and don't wake up for 12 hours or more. Great workout and VERY happy puppies ! We LOVE taking our puppies to Lupita, love her, Ken, and Sandra. I won't ever take them anywhere else ! Thank you Lupita !
Kelly was great. She was professional and friendly. She made time for us in her busy schedule. She did exactly what was needed . Most importantly, my puppy loved her.
Had the pups nails done, quick and good enough considering the pup is not cooperative. The place is a bit stinky but I guess it would be hard not to be 🤷🏻♀️ I haven’t been to many groomers. I’ll be back! …
I just picked up my two Springer Spaniels and I am really happy with what a great job Pooch Palace did! I usually groom them myself and I can be a bit nit picky. There are no shaver lines and their paws were trimmed up really nicely. I am starting a new career and will definitely bring them back to save myself the hassle. HIGHLY RECOMMEND!
This place is a gem. I love the homey feel our dogs have. Our big shepherd likes to hang out with the Littles. The staff is friendly and amazing with our dogs.
You can really trust this place. Heather and her staff are definitely pet lovers! As well as insuring that your fur baby is safe and happy they can deal with other issues like medical care, anxiety, old age. I know my pets are in good hands always.
Took our shaggy Boi in for his annual cut and couldn't be happier. They did exactly what we wanted, and his paw-de-cure makes him stealth again. Thanks a bunch
This place has been a godsend, Heather is so kind, patient, and passionate about animals, you could just tell by meeting her. I'm usually a bit skeptical when it comes to someone else caring for my dogs but I'm not worried when it comes to bringing my dogs to the Pooch Palace! They have a great time and we're happy they have a fun, safe environment. 10/10 would recommend and it's been my 3rd time using the dog boarding service and definitely not the last. Thank you again, Heather and team!
Specifically asked you not to touch our dog's tail hair. Especially the amazingly cool white tip. You indeed did not touch any of the other tail hair with the exception of chopping off the amazingly cool white tip after we asked you not to. I was able to overlook the bowl cut you gave him but you just had to cut off that tail hair didn't you. We will never be back. Pooch Palace, I think not more like pooch poor house.
Left our black lab and German shepherd pups here for 9 days. They came back washed, groomed, and toenails clipped. Wasn't even expecting that! Plus the prices are unbeatable. They also offer a military discount! Thank you pooch palace! We are definitely return customers!
This place is a gem! My two dogs and two cats recently stayed with them for almost three weeks, and they took very good care of them. Highly recommend
This was my first time taking my elder cocker spaniels to Pooch Palace. The gals were really nice and attentive to the things I shared about my dogs, giving them a little background on each of them. They let me know how much it would cost, and I found them to be very thorough. I did think they were a bit more expensive then some other places, but the professionalism and cut was definitely top notch and completely worth it. I am very happy, and my pups look cuter then buttons! I would totally recommend. Thank you 😊 Update...from the first groom to the 3rd groom, I went from 65 a dog to 90 per dog!!! My dogs are cockers...I wondered why and just figured they priced me right outta there. Too bad, nice folks there. I drop my stars, am dissappointed☹
I love Boulevard Bark! They are so good with our animals and help take the worry out of traveling. Each day we get updates on how the animals are doing (including pictures!) and a wonderful summary of the overall pet care when we get home. Highly recommend!
I absolutely love Boulevard Bark! My dog has always struggled with being boarded when I have to travel. After researching lots of petting sitting services, I decided to try Boulevard. Best decision ever. Dixie's carer, Emily, was kind, gentle and patient. There were pictures and daily updates so I could see how Dixie was doing everyday. I was able to relax and enjoy my trip knowing Dixie was happy and well cared for. This service is well worth the cost (and peace of mind). I will definitely be a return customer.
Emily from Boulevard Bark walks our dogs every week. We have one dog that is a bit of a challenge, but he loves Emily and waits at the top of the steps for her to arrive for the walks. Emily is reliable, professional and trustworthy. We feel super lucky to have Emily and Boulevard Bark to take care of our family pets. I highly recommend Boulevard Bark, they are the best pet care service I have used in all my years as a dog owner. 5 Stars for sure!
I have used Jessica and Emily for over a year for care for our two dogs. They are easy to get ahold of and prompt with replies when I have last minute changes or requests. They are consistent with reinforcing our training efforts. It’s clear just how much the dogs love them since they patiently start waiting by the door a few minutes before their scheduled walks. We have used Boulevard Bark for an overnight stay and wouldn’t hesitate to do so again. I would recommend them to anyone looking for care for their pets.
We recently used Boulevard Bark for the first time, for a three week vacation out of the country. We chose the extended overnight option for our 2 large dogs and 2 cats, pet sitting from 3pm to 8am the following morning. It was a great fit. We received daily photos and updates on all our animals, which allowed us to focus on our trip. We greatly appreciated both their professionalism and affordability. My animals were calm and happy when we returned home. We look forward to utilizing their services again and again.
This family-operated group of animal lovers is simple the best. They amazing care of my furry monsters, and both my cat and dog seem more mellow when I return than they have with past sitters. My dog is a bit of a handful (super reactive to other animals), but sweet and I trust them to handle her. They even have a vet tech on staff! They've also managed to help me last minute when my pup caught a rotovirus and couldn't stay home all day while I worked. They are professional, trustworthy, and lovely in general. I highly recommend their services!
We all love Boulevard Bark! Rose is our dog's primary walker. She is so nice, flexible and accommodating, and completely reliable. Our dog also loves Rose - he starts baying and running around as soon as he hears her car pull up the driveway. Then he goes into a happy yelp dance when he sees her. It's so sweet. Thanks for the love! Thanks for your help!
Boulevard Bark is a top notch professional pet sitting business. I have a busy out of town work schedule and we take vacations once a year up to 10 days. Boulevard Bark has always been able to fit us in with with outstanding service. We have 3-dogs and 2-cats and there well taken of. If you want a great pet sitter, call Boulevard Bark!
Emily does an amazing job with our pups. Our house and our dogs are a bit of a challenge. Even so, we always come home to a well-kept house and happy dogs. We really appreciate the kindness she has shown our dogs and the daily updates!
I am so grateful that we found Boulevard Bark to take care of our 3 dogs when we go out of town! Two of our dogs are special needs cases and Emily has it all under control :) We get daily updates and pictures and come home to relaxed and happy pups!
We have used PNWK to board our German shorthaired pointers for a few years, and they are the best! The front desk staff are friendly and always have something kind and personalized to say about our dogs when we pick them up. Our dogs come home happy and exhausted, which is not an easy feat with this high energy breed. They spend their first day sleeping and recovering from their fun times at PNWK. The reason for four stars is that the booking system is a bit frustrating, as booking online is no longer possible and we are often overcharged (two dogs boarding separately instead of two dogs boarding together, which is a $10 difference per night). However, manager Stan always offers a refund or credit for the error.
Great experience here. Our reactive pup stayed for 7 nights as we did a road trip. Medication was free, no incidents with other dogs or inexperienced handlers as we’ve had at other kennels. Will definitely use again. 4 stars because I just wish there was a more active social media and I could see pictures of her.
We took our 2 dogs here for a boarding assessment. I asked for a tour of the facility and I'm glad I did. My spouse and I had the same concerns and made the mutual decision that we're not leaving our dogs here for any extended period of time. I've seen plenty of good reviews on Google, and I'm glad some people have good experiences here. But it was because of these positive reviews that I was planning on leaving my dogs here for a weekend. So, I wish to share my experience below to help others make a more informed decision, and to maybe help PNWK improve their practices as well. The social dog area was full of cells with dogs held inside, majority of which had notes on their cell's doors stating "not good with dogs". The barking was deafening, and I couldn't hear the staff speak as she stood right beside me, so it was a bit of a surprise to know this is where my dogs would be kept inside during the day, and to sleep at night. (Which the staff confirmed once we stepped outside). Red flag #1. We stepped outside, so I started to ask my questions once we could hear each other. The staff member said it was extra loud because the dogs were probably hungry and that the staff were behind schedule that morning. I checked my watch, and it was now 10am. Another concern, as my dogs eat at 8am. The intake form I filled out online asked for feeding times, so I felt that if this wasn't being followed, what else isn't. Were the dogs even taken outside yet to pee? I didn't ask, but that was red flag #2. I also asked if anyone stayed on-site at night, and the staff member confirmed no. Red flag #3 The outside facilities were quiet, but surprisingly, worse off. I guess I imagined there to be at least one open field area for dogs to socialize and play, but I didn't see that. There were a handful of runs, maybe 50 feet long and 20 feet wide. So, plenty of space for my 2 large dogs to roam around while outside. I can't speak for all of the runs, but the one we took our dogs inside had so much dog poop left on the ground, I'd consider it a biohazard. My dogs, who are usually very social and energetic, were both so hesitant the entire tour so far, and didn't want to explore the run at all after we took off their leashes. Each run had a bucket for water and a kiddie pool. Both were low on water, and the water remaining was so brown and dirty looking that even my toilet-drinking puppy didn't have a drink. Red flag #4. At this point, we still tried to give them a shot, since we had already booked the assessment. They recommended we come back after 6 hours. So we left the dogs there, and went to Costco. We were so uneasy the entire time shopping, that we just picked up the dogs on our way home. So they were there for 2.5 hours. The staff confirmed they hadn't started the assessment, but charged us for it anyway ($30 x 2 dogs).
Before I leave details as to why my review is a 2 star, I do want to point out the two ladies that we saw the most at pnw show a lot of love and affection to our little puppy. I felt comfortable knowing she would be treated with a lot of love. The reason for my two star review is for a few reasons. This was my first time ever leaving a dog of mine in a kennel system. My wife and I decided to chose pnw based off of good reviews and how good her assessment day went. We felt we would be able to be relieved leaving her here while we enjoyed our honeymoon vacation. That was unfortunately not the case, I was informed of daily posts to Facebook to see our dog, but on day 2 of our trip I had to ask where the photos were as they had not been posted. Around day 4 of our trip we had no more access as the account did not post anything for remainder of her trip. So we were left wondering if our dog was doing okay. I had to email them on the 12th asking for an update, and reminding them of her “birthday bath” as she was spending her first birthday at pnw. I never received an email back. I informed pnw that on the 12th it would be birthday and that we wanted a bath that day. She was not given a bath until the 13th, 1 hour before pickup. I believe she only got this bath because I called pnw to ask what was happening. I also requested two private walks during her stay, she did not receive these walks to my knowledge. I also requested her nails be trimmed on the 12th during her bath, she did not receive a nail trimming. Upon picking up my dog she seemed very happy and we headed home. Since she has been home her bowel movements have been awful. She has had constant diarrhea (10+ movements in one night) and now requires a vet visit. The inside of her paws are all pink and her feet indicate she may have a yeast infection. During our initial visit for her assessment day, we were denied an opportunity to view the property as it was explained a manager had to be present. So we had to book before even knowing where our dog would be staying. Overall I am unimpressed and quite honestly disappointed with my dogs stay here. I do not want to fault the two young girls who work here, but pnw lacks communication, attention to detail and more professionalism. The “meet our team” page online appears to have employees you will not meet during your visits. I will be looking else where for future boarding.
I will prefix this by saying that the front line staff here are fantastic and helpful. Now, my dog was viciously mauled in mid-April (2023). He did not instigate this and was attacked when being put out (as per staff). They were unable to get the other dog off and had to get help. When I was notified while on vacation, they were as devastated as I was. They genuinely cared and were emotionally affected. My dog was treated and taken care of by PNWK. He had upwards of (x60) stitches in several spots, and a canine-tooth was torn out. See the pictures for yourself. This was a horrible attack. My dog has been a blood donor and St John's therapy dog for years. His temperament and demeanor are indicative of these acts he does for other dogs. The issue I had was following up with the kennel management (Eddy) after this incident. This was to try and sort out some questions I thought were important. I had never had to deal with such a thing before. 1) My first item was that the offending dog and owner be held accountable and reported to animal control. If my dog had been smaller, he would have been killed. If they could not report this, then I would be willing to. 2) Can a tooth be replaced with an artificial one if needed. Are there any dentists they could recommend. The offending owner should be liable for any costs if this was an option. 3) Can the Veterinary Hospital send the documents to my dogs vet for follow-up as needed. Specifically for wound management and removal of stitches. Again, staff who I spoke with were fantastic in responding to my emails and phone calls. But there is only so much they could address. Eddy never responded to my emails to have a meaningful dialog about my concerns. My biggest one was that this dog was still allowed near others and had not been reported. After months of continuously reaching out, I gave up. PNWK could not be bothered to help me sort out some simple concerns. Eventually, I found out that replacing a tooth would not be necessary. I'll have to report this dog on my own. Finally, my vet was never contacted to be provided any charts. Needless to say, I have been forced to find an alternative kennel. I appreciate the wonderful staff at PNWK. But the follow-up, or lack thereof, did not leave me in a position to risk my dog being attacked again, and the issue be ignored. I can no longer recommend them as a kennel based on this experience. Previous review: I've been taking my dogs here for years. Exceptionally nice staff who are always friendly. Dogs are tired when we pick them up and are happily exhausted. Prices are fair and for the quality of facilities and staff, well worth it. When possible, they post adorable pictures of all the dogs staying with them. This includes my boys, which is nice to see when following up. I would recommend this kennel without question or hesitation. They have always been worth the commute.
This place is heaven sent. If you love your family member and want him/her socialized, taken care of, be in care of professionals, staff who care, who can (in my case) exhaust a 2year old Lab .. PNK is the place.. they offer early drop room and late pick up for working professionals...
You came to my rescue as I needed a place ASAP as needed to get to the hospital...So happy you were open on a Sunday!!! Thank you Pacific Northwest Kennels for taking great care of Mr.MUGGZY MAGOO (Lou) Martin for the last day and half...so grateful! He is happy puppy and tucked out from having a big place to run around & play.
We are so happy with the level of care our dogs received. They both came home clean and tired after their stay. Photos courtesy of PNWK of our two dogs.
I have been going to Pacific Northwest Kennels for more than 3 years now and have always had exemplary service. They have always treated me with respect and always go out of their way to help in any way possible. My dogs have always had problems going to other kennels; not wanting to leave me, but here, they are always excited to get inside and play!
Lovely staff and our boy came home after a 6 night stay tired and happy. He has stayed at many kennels and he came home the happiest from this one. We will be certainly be bringing him back here for future stays.
I have been a very happy client of Hot Dawg Pet Care since 2018. I appreciate that their services can be tailored to meet our pets' varying needs, from short visits to longer visits to manage our current blended cat family who do not get along and require very special handling. Tamara and her crew have been there for us through multiple pets, homes, and evolving needs, and I recommend them highly.
The level of care that Tamara gives to her animal clients is unmatched. I don’t know of many people who care as much as she does. She does this because she loves what she does and it’s important to her that animals are treated with kindness & respect. I highly recommend.
Tamara is fantastic! She takes a personal interest in each of our kitties, and makes sure they get the attention and love they deserve when we are away from home.
I recommend Canine Harmony 100%. Our dog is a rescue and we were nervous about boarding him because of this. I did extensive research and they also came highly recommended by my friend. Timber did amazing and is so happy after we picked him up. We drove all the way from Port Coquitlam to bring him here and we have a few boarding places a couple blocks from us. They took amazing care of our boy and the pictures and videos that they shared with us proved it by the way my dog looked. He literally had a smile ear to ear in each of the photos and videos. Thank you so much, you guys took a lot of stress off of our shoulders. We will be back.
Chelsea was super sweet and kind to speak with in setting up our appointment with our dog, Yondu. He came home a happy and tired pup from his day at daycare! They even do a free trial day to make sure they are a good fit for you and your pup. The photo is one of a few they posted on their Facebook page after his day at daycare.
Highly recommend Canine Harmony. I bring my dog here regularly for daycare and have used their boarding services in the past. Chelsea is great with the dogs and my dog absolutely loves coming here. As soon as I tell him he's going to day care he goes nuts and gets super excited when I turn into their driveway. He comes home happy and tired.
My boyfriend, Lucas, used to send our boy cheeseburger here and the only reason he’d stopped going is we moved too far away! He loved going to daycare there, loved all the staff. Everyone was always super sweet and accommodation, especially the owner, Chelsea. We miss you all! Highly recommend Canine Harmony for all your doggy daycare and boarding needs in the south Surrey/white rock area.
I have been hesitant to leave a review but after talking to friends and family they agree and feel it’s the right thing to do. I feel I would want to know this information prior to leaving my dog in their care. Last Summer I left my small dog Toby here for 6 days, he was originally going to stay for longer but my ex-husband agreed to pick-up Toby earlier. When I called to let them know he would be picking Toby up, I asked them how he was doing and they said he has one runny eye. When my ex-husband picked up Toby he was lethargic and he was not opening his eyes as he was in extreme pain. He took him home to bathe him and he slept and cried. I came immediately home to get him and couldn’t believe my eyes. Took him straight to the vet and found out that he had a lacerated cornea and an infection in both of his eyes. They were uncertain if his eye would ever recover due to a large laceration in his right eye. He also had fleas. I called the owner right after I left the vet and she said that she administered Visine for Pink eye and he seemed fine and really seemed to care less as I am in tears. I asked her why she never called me to let me know and she said he seemed fine. What breaks my heart the most is I don’t know how long he was in this state while in their care! Next I called the SPCA . The SPCA immediately sent an officer out to their business and issued a warning that they cannot administer any sort of medications/eye drops to an animal and must call the Veterinarian if any animal is secreting fluid. The SPA the suggested that I seek legal representation as well. Only after the SPCA was involved did they then care. They had insurance and agreed to pay for his vet bills, but they have refused to refund the cost of his stay while in their care. I have emailed them on three different occasions asking for a refund as I do not feel he was cared and have yet to get a response. I’m not sure how his cornea was lacerated or how both of his eyes became infected but how this was missed seems negligent and cruel? Please use caution when choosing a boarding kennel for your animal, as now my dog has permanent damage to his right eye.
Chelsea and her team have an excellent place for dogs to stay, play, get exercised, and come home tired. My dog is a young Lab (lots of energy!) who loves playing with other dogs. As soon as we turn onto the street Canine Harmony is on she's excited and ready to go. The team here knows the dogs and takes care to make sure that it's a good fit for your dog. I like knowing that if I need to board Juno I can book her here in a place she loves where they'll take great care of her.
My 2 dogs Miley and Aela LOVE going to daycare here. As soon as I turn into their driveway my dogs can barely wait to get out of the car to see the Canine Harmony team and all their fur friends! This place is absolutely amazing and I highly recommend it to everyone !
Accommodating and friendly. Left my dog for weekend boarding and he can be nervous and shy, he was well exercised and content with no signs of stress. Dropped him off for daycare since then and he was very excited to be there and happy to see the staff. They also offer extra 1 on 1 time and baths, he was shiny soft and clean on pickup. (long hair and undercoat)
We were referred to Canine Harmony by a friend who also loves it. We are so lucky that we found such an amazing place for our boy! Chelsea, the owner, is outstanding and goes above and beyond for all of her clients. The girls that work there are so friendly and treat our goofy boy the best. He LOVES coming to daycare as soon as we pull up he goes crazy and pulls us inside to see the girls and his friends. We tried a few other day cares before hearing about Canine Harmony and they do not even come remotely close to how great this place is. Our dog is a big part of our family and it is so nice to have a place to bring him that he loves and we don't have to worry about him at all when he is there :)
My Puppy’s Stay at Canine Harmony was a very good experience. Chelsea and the staff were wonderful.
Dewey our 16 year old Aussie Golden mix needed some TLC. Having lost our groomer we decided to try NW-K9's grooming facility. Shauna listened to our concerns intently. When Dewey was ready she told me of her skin condition and suggested our Vet have a look-see. A bit more pricey but very well worth it.
I have been coming to this groomer since in was called Northwest Kennels back in 2019. I cannot speak to their daily boarding services, but I just had an unfortunate chat with someone from their business after I had to cancel a groom last minute (40 minutes notice). My son woke up with a fever and ear infections and I needed to get him to urgent care. I was informed that I would need to pay the full costs of the canceled groom ($120-$130, so has gone up quite a bit) before they would allow me to schedule again. I have never canceled last minute before. Interestingly, at our previous scheduled appointment back in 9/2022, there was a miscommunication between the staff members at the facility once we had already arrived, and we were told our groomer did not show up for our dog’s appt. We had to turn around and take our dog home. We took about a 9 month break of using them after this; as I had driven an hour from Everett to get my dog there, just to leave with no groom. I explained the situation that occurred last time, and asked if we could waive the double full groom fee, seeing as we didn’t get one last time - I was told “This is our groomer’s livelihood and last minute cancellations (30 min) before appointment time leaves them with half of their day unfilled with no time to fill the appointment, thus the 24 hour cancellation policy. At this point regardless we are booking out into August for large dog grooms that aren’t on a regular schedule. We appreciate your past patronage.” The grooming services themselves were fairly consistent and we were happy with it. To their credit, the manager did try to call and reach out after the above ^, but we will just be looking to find another facility. Hopefully other’s interactions will be smoother.
We entrusted Northwest Kennels with our little Cooper for a 4 day stay, doggie daycare and grooming. Let just say this, I dont think we've ever picked him up after an extended stay any happier than he was this time. We will trust them to care for our fur baby anytime. Thank you team Northwest Kennels.
My dogs have been going here for years and absolutely love it. They get extra interaction with people and dogs all day, which has helped with their socialization. They come home exhausted, which is amazing for preventing destructive behavior and boredom at home. The difference since they started going is massive. The staff is super friendly and good with the dogs. I've never had any issues, and the payment and booking system is easy. Highly recommend!!!
Our Daisy girl loves this place! We travel internationally quite a bit and they always update us with photos of our baby and are quick to reply whenever we ask them how she’s doing. The staff also has a lot of knowledge about dog behavior and temperament and ensure all the pups at the daycare are happy and safe. They are also very straight forward with pricing and have great, friendly customer service. We are picky with our pets and are super thankful we found this spot!
Rachel does a wonderful job our standard poodle. We constantly get compliments on his various styles.
We take our two Aussies here every four weeks for grooming and I can't express my gratitude enough. They've been getting groomed every month since they were 8 weeks old and always loved our groomer back in Wisconsin and never had any fear. However when we moved to Washington we took them to a groomer that came "highly rated" and after only a few grooming sessions my little boy would do everything to stay in the car and not get groomed. He would be shaking and terrified and curl up in the corner of the vehicle. I don't know what that other groomer did to him to make him like that, but after going to Northwest K9 just once he's no longer afraid and hops right out to get groomed again. They do a great job every time with their grooming and the dogs love going in again. Thank you guys so much!
We just had our Akita Suki groomed by Stephanie at NW K9 Inn & Spa and was very happy. Suki has always been a tough dog to groom, especially mail clipping. We have had two groomers and one vet office not able to groom her - until Stephanie. She was able to gain Suki’s confidence easily. Upon dropping Suki off, Stephanie was thorough with questions to better understand not only our hopes but to gain an understanding of Suki. One question was how she does with a dryer and I indicated we have never been able to use a dryer. To our surprise Suki tolerated the dryer to being almost dry. This was a total break through. We also boarded Suki for 1-night a month ago with good results. The staff are helpful, friendly and professional. The prices for services are reasonable. I highly recommend NW K9 Inn & Spa.
The reason I bring my dog to Northwest K-9 Inn and Spa are a number of reasons- dog lovers work there, my dog genuinely loves going there, and the customer service is great. There is one more reason, and that was reinforced yesterday when I picked up my dog. The very nice person who released my dog to me asked me is it was alright if she had clipped his nails. I said "great". It's this personalized care that I really like. Thank you very much.
We've taken one of our dogs here many times for grooming. She's a German Shepherd with a thick undercoat. Not only does she look great when she is done, she seems to genuinely enjoy her time there. We took our other dog here for the first time too recently. She's small and generally terrified of new experiences, but seemed comfortable from the moment we dropped her off. Both dogs came home looking and feeling great! We will definitely be taking both of them back!
I LOVE Hyline. And my Sydney (German Shepherd/Akita mix) LOVES it too. I absolutely have trust in the workers, my baby comes home happy and having played well, they have a lot of extra services available, and she gets her grooming there as well. After trying another place in town where Sydney would leave panicked and stressed out (wouldn’t eat sometimes for days after) it is a relief to know she is cared for so well at Hyline. If I could give 10 stars I would. Thank you Hyline. Oh, and they send the best pics!!
Hyline is a great facility if you’re looking for boarding your dog while out of town. As a daily daycare it wasn’t what I thought. Dogs are in kennels for most of the day and let out for 15 min to play and do their business… for my 5 month old she deff needs more interaction with other dogs and play time. The staff was very nice and she did have fun.
Awesome service from the personnel at Hyline Hotel, they did an amazing evaluation of our beasts, put them in a play group with 5 other dogs and submitted photos. Both our dogs looked so happy to be there, our female who is more vocal talked all the way home about the fun she had. Huge difference from previous daycare, won’t mention names. Hyline Hotel is the BEST!
Hyline is definitely one of the best doggy daycare facilities I have ever taken my dog too! My dog had the best time with other daycare goers and the handlers/staff of the company. Keep up the great work! My dogs tail never stopped wagging from how much fun he had! :)
I've used Hyline Hotel for years, both for daycare and boarding. The staff are great, friendly and welcoming and really care about giving the dogs their best. One local trainer told me that Hyline is the only kennel that she would use. They are terrific.
Guys, my cat is absolutely psycho when it comes to grooming her or trimming her nails. I don’t know how they managed to turn her sassy self into a mini lion with the cutest mane and floofy tail, but they did. Have a cat or dog that needs grooming.. just take them there already. Don’t think twice.
I was very impressed with Hyline Hotel for Dogs. Our two dogs were there over thanksgiving week and we received daily updates and photos. When we picked our girls up, they were very happy to see us and napped in the car on the way home - a sign they were content with their stay and well cared for. Everyone at Hyline was super friendly and the whole check in and out process was very streamlined. Thanks again!
Friendly, kind, compassionate and thorough daycare for our Harry. The staff are always keeping a open line of communication and seem to genuinely enjoy what they do. I don't ever worry about our dogs when they are at Hyline.
Our young dog was very nervous the first couple of daycare visits, but Hyline made sure to pair her with other dogs she played well with and by the time we needed to board her there, she was confident and comfortable. They kept her safe and as happy as possible being in a different environment and I would recommend them to others as well as use them again. They are responsive and organized and kept us updated.
I have to admit that I was so nervous about leaving our dogs before leaving on a vacation. I had never left them before and a neighbor told me about how great Hyline is. We made reservations for our pups online (a really easy and straightforward process) and, from the moment that we made the reservations, Hyline responded immediately and cheerfully to any and all questions or concerns I had. Also, when I was checking them in, I had a zillion questions and each one was answered with great patience and in great detail. It was really encouraging to know that such great people would be taking care of the dogs. During their stay, we received texts and emails daily with photos of and messages about the dogs, which was so great! The dogs looked like they were having so much fun (!) playing with the other dogs and playing ball and exercising. What a great place to bring your dogs! We will definitely bring Arrow and Bella back to Hyline for our next trip. Great place and great people who truly care about your dog's needs! Highly recommend!