Cat Sitters in Hudner, CA

Luna did well during her 4-hour temperment test. They have a nice and large back area with canopies for the dogs to play while we are on vacation. We plan to leave her in their care for 9 days at the end of October beginning of November. We live in San Francisco and the price difference is steep for pet boarding. I'm saving $600 having my pet boarded in Hollister. Luna has been doing great during her stay! The staff send updates and pictures of her playing frequently. We will definitely use this service in the future. We have family in Hollister that can be our contact for Luna while we're away. I think you should try this pet resort! They seem really nice.

I boarded my Border Collie Trixie for 8 days while on a trip to the East Coast. She had a very good time and was well taken care of. I will definitely take her back for daycare and when I go on vacation. She also got a bath and a nail trim so she came home sweet smelling, trimmed and tired. I would recommend Parkland Pet Resort for your dogs.

A great place for daycare, boarding or grooming services. The facility is very nice and clean. Staff is friendly, caring and competent. Our dog can’t wait to get in the door and play with the other dogs and we appreciate receiving the updates and photos. I definitely recommend Parkland Pet Resort for reliable & caring pet services.

I have been bringing my dog Harley to there 1st place in Salinas and always have been pleased with the quality and care they give them. Now that they are in Hollister & only 5mins from me I have been here 5-6 time now & couldn’t be more grateful for the same great care they provide for all dogs here. I would highly recommend Parkland Resort & will always continue to bring my dog. With such a great staff why would I go anywhere else.

I’ve been taking our chihuahua here for a few weeks. He’s being staying just a few hours at a time “day care”, to prepare him for some upcoming overnight stays. The location is well kept and staff are friendly and helpful. They send me updates via text with any behavioral concerns for my dog. He seems to enjoy the time he’s been spending socializing with other dogs. I will continue to bring him here.

I was looking for a safer place for my dog to get socialization other than the dog park. A friend recommended Parkland to me, and to my surprise, they are a very legit company. They know dogs. All dogs go through a four hour temperament test, not all dogs make it past because they are very strategic on what pack your dog fits into, which is how it should be. For example, If I am a Sales Person, you would not pair me up with a Software Engineer, because we just would not really get along, we have different energy and energy output. The facility is top notch, and they have an online portal where you can book and schedule everything you need, and also pay. Which is awesome for me because I am a corporate girly, with little time. I am very grateful to the staff at Parkland, and to the owners who took a risk to open the facility.I cant even imagine not having them anymore, and dont know how i managed before they opened. Thank you for everything, seriously.

I just boarded my 1 year old dog at Parkland for 5 days and he had such a blast. It was the first time boarding in general and we had a great experience. The staff was friendly, communicative and they even sent us a couple update photos on pickup day. I am so glad we have such a great facility in Hollister!

The question is, am I going on vacation or is my dog? I’ll let you answer that when you see this place. Beautiful new facility and the staff is awesome! Really knowledgeable and super nice. I know (we’re both) excited for the next trip away.

I always know my dog gets good care here.

A great place to take your pet, all the staff are so friendly and helpful. I feel like my dog is well taken care.

amazing place, i boarded my dog for the first time for the weekend that & she was so happy. they sent me pictures & videos & kept me updated the whole weekend. definitely made leaving her for the first time so much easier

We went to the US Open this week and had the delightful opportunity to take our two Cavalier’s (18 weeks old) to WaggsN’Naggs. The boys had so much fun. I highly recommend this business the staff and owners are incredible, friendly and very good with pets. Thank you so much for giving us peace of mind while enjoying the golf tournament.

Jan is awesome!! I've been taking my pets to her for years. She's so awesome with the animals and you can tell that she really loves taking care of them. Very clean environment and the grounds are beautiful!!!

We take our little dachshund there. It is very clean and is run very professionally. There are separate areas for little dogs and big dogs. Highly recommend. !!!

Nice and open. My Golden loves it there. Always comes back tired from all the playing.

Great place! Our dog loves going there.

Great people and our dog loved it.

Nails

I definitely recommend it...my dog was well taken care of, he had a lot of fun, he felt loved and cared for by the people who took care of him. I loved that place for my puppy. Since I saw it, I knew it would be an excellent place for him to feel at home. home..from now on every time you go on vacation this place will be your second home 🥰

Mecca is as great with humans as she is dogs! She has a welcoming and trusting demeanor and professionalism that lend to her skills of coordinating our changing plans while giving our pit bull the attention and love she deserves while we're away. Mecca's adaptability and skills at taking care of our dog in our home is appreciated and leaves us confident that our dog and home are safe in her hands. Mecca is awesome!

Personable, professional, trustworthy and loves your pets!! We have been using Mecca and her team for over a year and they have never let us down! They always followup after visits with photos and they are so sweet with our dogs. Highly recommended!

Mecca and her crew are absolutely wonderful! I received daily pictures and constant updates. We even had to coordinate an unexpected vet visit while we were gone and Mecca handled it beautifully - I didn’t have to worry about my fur babies for one moment.

Mecca has been taking care of my pups for over 3 years. My boys feel like they are home every time they see her. Whether we are at her house or ours I know they are safe and are in amazing hands! I would recommend her to anyone and everyone looking for someone to take care of their babies.

Mecca is hands down the most amazing pet sitter I have ever come in contact with. She is so helpful and makes sure you feel very comfortable while you're away. Whenever I leave town I know my fur babies are in the best care possible. Thank-you Mecca!!

Mecca has always loved animals. But she doesn't just do pet sitting! If you are going on a short or extended trip, she will spend time with your pets while you're away. She also does dog walking, as well.

Mecca is amazing! My dogs literally go straight to her house when they occasionally escape the yard. They LOVE her and so do I! HIGHLY recommend!

Mecca is the best and really cares for the animals that she sits and walks. I only use it for one service however I plan on using her for more.

Does a great job watching our dogs

Tried to charge $115 a night as if it were a Four Seasons Pet Resort.

I was looking for day care for my 1 year old pup and was able to find Jackie through google. She was able to take him 5 days a week, full time, which was what me and my boyfriend were looking for. The meet and greet was great. She really wanted to make my pup feel comfortable. As the days went by, my pup was super excited each morning to see Jackie. She keeps us posted with our pup throughout the day and is extremely reliable! Would recommend to anyone trying to board or day care.

We meet Jackie over a year ago at puppy training. We were looking for someone to board our golden retriever puppy for a weekend. Our Lola was well taken care of and had a blast socializing with other dogs. She now goes 3 days a week for doggie daycare. She looks forward to seeing Jackie and her pups. Jackie goes above and beyond to make sure every dog gets the attention they need through out the day 💛

Jackie is amazing. She is very responsive and flexible. I started going to her after looking for a dog sitter that was closer to my home. She is much more than a dog sitter. Her dog training experience and loving nature elevates her services. Recently, I went on a trip far away and Jackie was only able to watch my dog for a portion of the time I was gone. After I was not able to find other options, she offered to take care of him and drop him off at the second boarding place. She also fed him white rice and boiled chicken when his stool was too soft. Even though she does not take dogs with soft stool she cared for mine as if he were her own. Thank you Jackie. I'm only sad that I'm moving soon and won't be able to see you much longer.

Jackie (of Precious Paws) is amazing. We adopted a sweet but stubborn half-grown pup, and Jackie has worked hard to teach our dog some manners. Our dog loves going to see Jackie every day, because she’s given tasks to do, but also treated with love. Jackie has made a world of difference!

I boarded my 10 month old GSD puppy with Jackie for 5 days and I was extremely happy with how well she cared for my dog. I received daily updates and pictures of my pup and that really helped me since it was my first time away from him. Due to snow storms my flight was cancelled and I couldnt make it back in time for the pickup. Jackie went above and beyond to help board my dog for an extra night. I will highly recommend Precious Paws for your Precious Pups.

I just wanted to share how much I love Precious Paws. My original dog sitter canceled on me at the last minute when I was ALREADY out of town and I called Jackie from Precious Paws who came through for me in a big way. Not only did she come pick him up and watched him until I came back in town, but she sent me updates that included pictures and just text messages that just left me know that he is in great hands and from the looks of things he made himself really comfortable on the couch. This is the exact kind care I was looking for. I didn't want to put him in a place where he was going to be another dog in a cage. I wanted him to have fun minus me and my son and that is exactly what I got. I am so happy with the care and will be back there for services again.

Our experience with Precious Paws was amazing. Jackie took care of our dog while we were out of town. It was a peace of mind knowing he was in great hands. We’ll definitely use her services again.

My experience with Precious Paws was amazing!! When I came to pick up my 2 year old lab she was so happy that she didn't want to leave. I'm most definitely going to use jackie (precious paws) in future reference.

Great dog sitter/walker. Never a problem leaving my dog there. 👍👍👍 …

Gr8 place

We love taking our Miley to Lucky Buddies Pet Sitting! Miley is a very shy dog and takes a little bit to open up. Initially, we were concerned about her adjustment, but after her first daycare visit, she loved it! It was such a relief to see our timid girl so eager and happy to go back. We feel completely comfortable knowing our pup is in the capable hands of the staff at Lucky Buddies. The atmosphere is so welcoming that it feels like we are dropping her off at a friend's or family member's house. We have complete trust in their care for our baby girl. The added convenience of their app, which provides regular updates, is a fantastic touch that keeps us informed and reassured while Miley is in their care. Communication at Lucky Buddies is top-notch. They are always prompt in responding to any inquiries and are more than willing to address any concerns we might have. We also utilize their boarding services in addition to daycare, and each time we leave Miley with them, we do so without any worry or anxiety. The confidence we have in Lucky Buddies Pet Sitting is immense, and they truly make your dog feel like part of their family. A special shoutout to Chelsea, whom our Miley absolutely adores! Chelsea has been so helpful in Miley's smooth transition and has formed a beautiful bond with her. Miley gets incredibly excited whenever she sees Chelsea, which speaks volumes about the care and affection she receives. In summary, we highly recommend Lucky Buddies Pet Sitting for both daycare and boarding. Their exceptional service, loving staff, and reliable communication make them stand out. They treat Miley like one of their own, and we couldn't be happier with our experience.

They have been absolutely amazing with our 1.5 year old cat where we had to leave the country for a month to visit our parents. Alex and the team really made her feel comfortable (she is a shy cat). So definitely recommend Lucky Buddies to whoever really wants to be stress free whenever you can’t be around your fur babies for long!

I will readily admit that I am one of those crazy dog moms - my pup is a full member of our family and I am very particular about her experiences. I checked out four different doggie daycares in the area before deciding to try out Lucky Buddies - and Lucky Buddies blew the competition out of the water. As other reviewers have mentioned, Lucky Buddies provides excellent care for pets - the staff are well trained, passionate, and friendly. They really get to know your pet and meet them where they're at. Neko started attending at 4 months old (she's now 13 months old), and the folks at Lucky Buddies have been so patient with her wild puppy and teenage months. They work with me on her training, and they clearly love her for who she is. And Neko loves going to both daycare and overnight boarding! The level of professionalism demonstrated at Lucky Buddies continually amazes me. The staff communicates frequently, and Yesica and Alex are always adding new improvements with the dogs' best interests in mind. I would not trust any other facility with Neko; Lucky Buddies is her home away from home, and I'm so glad we have them in our lives.

am so happy to have found Lucky Buddies! I've owned three dogs over the course of the past 20 years and have boarded them at 4 different locations. This is hands down, BY FAR the absolute best. I realize at first glance it seems expensive, HOWEVER, when you realize the overnight price is for 24 hours and includes the wonderful daycare program, it's very reasonable. The staff are just wonderful and clearly love animals--all are treated the way staff would treat their own pets. Among the many things I appreciate are the regular messages and photos they took during my pet's stay and posted on the portal as well as emailed or texted owners (depending on your preferred communication). The best proof, of course, is how happy my dog was during the stay and when I picked her up. Yes, she was glad to see me but clearly she was not anxious to leave (as has been the case in a different boarding place). Don't even hesitate; this is the place to go. Your pet will love it and love you for taking him/her there. For the first time in a very long time, I don't feel guilty about leaving a pet behind when I travel.

I had to go for an unexpected trip and was in a hurry to find a good overnight daycare for my cat. The staff was very patient with him, and he was even able to warm up to the staff in the short amount of time he stayed with the Lucky Buddy staff. Very grateful for the care and frequent updates the staff provided!

To say Yesica & Juan are doggy whispers is an understatement!! They seriously have been so flexible with my fur babies- Ollie & Sadie. having a place that can take in last minute requests is a plus! I cannot thank them enough for taking in my babies when need be. And of course keeping up with them via Instagram is also a relief! You get to see what the Buddies are all up to throughout the day! It’s always an adventure being posted on their. I cannot leave out all the doggy activities they do (you get to take home & let your doggy be creative) as well as all the themed festivities, a holiday? Believe Lucky Buddies will be celebrating it! Like Valentine’s day, St Patrick’s Day, Christmas, Halloween… etc., they do it all! These guys go above and beyond to ensure every dog gets enough exercise, play time, cuddles, food, treats… the whole nine yards! It’s the best.. i’m forever thankful for their service and love to my babies.

Awesome place with awesome staff! Highly recommend Lucky Buddies. My mind is at peace leaving my dog in their care whether for day care or boarding. The updates/report cards they send are also so nice and appreciated. Safe to say our dog loves this place! Thanks Lucky Buddies!

Roxie has been going to Lucky's Buddies for that past year. Yecenia and Juan are great with her. When I went on vacation to Egypt they even picked Roxie up at my house! I love all the extra touches Yecenia does--including holiday events, periodically sending photos and updates of Roxie during the day. I highly recommend taking your dog to Lucky's Buddies. Laurie Aknin

We began taking our puppy to Lucky Buddies a few months ago and have been so happy with their care! We've done daycare, boarding, grooming, and will soon start some in house visits as well. Our puppy loves playing with the other dogs, and always comes home happily tired and engaged. They are great at updating us, and we love catching glimpses of our pup's day on their social media accounts too! They use the timetopet app which has also been super easy to use and book services, they've also been very responsive to questions. We love Lucky Buddies so far!

Joji loves spending time at Lucky Buddies. I love seeing the videos of him playing and receiving daily reports cards with photos. He used to be a shy puppy, but he has become so social and playful after his stays with his buddies. He also enjoys the neighborhood walks and gets a bath before coming home! We really appreciate the love and attention that Joji receives from Lucky Buddies.

I have taken my dog Skip here on several occasions for day care. I am extremely satisfied with the results of these visits and can't say enough about how confident I am with giving them the care and responsibility for my dog during that time. I will be taking him there on a regular basis from now on.

Dogwood is an absolute lifesaver! Our high-energy Border Collie/German Shepherd mix has boarded at Dogwood over 10 times, and we couldn't be happier with their care. She can be a bit anxious, but it's clear she feels right at home there. The staff is incredibly loving and attentive, and we always feel completely at ease knowing she’s in such good hands. We especially appreciate the pictures they send us while we’re away – it's so nice to see her happy face!

My three family dogs have been visiting Dogwood Ranch for many years now- on a very regular basis. We utilize the transportation option and they bolt out the front door and into the transporters car every time. They love their visits to "camp Dogwood." Jessica and her amazing team have nursed my dog through a genetic illness and shared in the joys of new puppies. They have trained my dogs excellently and have provided me videos of the training sessions so I know what to work on at home. The staff is so helpful and organized. I often forget to select my grooming and they always follow up before my boys come home and ask if I want grooming. If I call or text, I get a very quick response. They keep all of the kennels and play areas very clean. All dogs have to be up to date on vaccines and thankfully, they require bordetella vaccine every 6 months. My dogs have NEVER come home with any illness or issues. I appreciate that they require a temperament visit for each new client, it makes me feel very secure that my dogs will not be with any aggressive dogs. During my dogs visits, I receive photos so often. On holidays, they take photos of the dogs with a festive background. I have utilized almost every boarding option at one point or another. The selection is big-- extra cuddles, sleeping inside, extra play time, treats, etc. The grooming options are always expanding and my dogs come home clean and smelling so nice each time-- with clean teeth! My dogs come home tired and very happy every time. They spend a couple of days being very lazy after their time at "camp." There is no other boarding facility I would utilize for our family dogs. Ever. I trust Jessica and her team more than anything. I know that they are professional, kind, and absolutely treat my dogs like family.

Highly recommend! A well run pet resort in every way. Highly organized, almost all sizes and breeds accommodated. Your pets' health and well-being are a top priority and not an afterthought.

The facility is very clean and well maintained. I took Gracie for a "temperament check" which is required before you can board your dog. I like that they check out the dogs and place your dog in the group your dog would feel most comfortable in. I look forward to boarding Gracie, it gives me peace of mind that she will be well taken care of.

My boy loves going to Dogwood! There are multiple yards to match dogs of similar age with similar play styles. I love how it is all outdoors, and my boy enjoys it way more than indoor play yards. The staff there is always so nice and let's me know how his day went. They even send pictures and videos during the day! During the holidays, they also dress some of the dogs up to take pictures, it's so cute! Dogwood is definitely the best doggy day care we've been to!

We love the staff and facilities at Dogwood Ranch Pet Resort! Yara has been going to doggie daycare weekly and occasional boarding. She whines and howls when we arrive and can’t wait to get in there and see her buddies. She had a great bath yesterday and looks and smells so much better! The staff is very attentive and the large outdoor areas give the dogs plenty of space to play. Our neighbor recommended the ranch, and we are happy to have found a good and caring doggie daycare and boarding place!

Tons of amazing experiences for day care, good citizenship training & boarding for our labrador over the past 3 years :) We moved away to the Bay Area but keep on driving back for the professional services. HIGHLY recommended.

Our Yorkies had a great time here while we were visiting Monterey. Great facility and staff. They immediately responded to our text and requests. Definitely recommend.

Our experience exceeded expectations. Communication is phenomenal. They worked diligently with me throughout our pup’s stay, which offered us peace of mind and comfort. Our pup is always overjoyed when we drop him off. He comes home clean, tired, and very happy. I applaud them for all the fun stuff they do and especially for keeping our pup safe and healthy.

Absolutely the best dog sitting experience I have ever had. I truly wish more places were as easy and as quality as Signature Paw Spa. We were very lucky for a last minute puppy sitters Josh and Sheadon that took great care of our little girl. They asked all important questions and were very professional. I can tell our little one was well cared for. I also really love that they give you the option for the pet to be dropped off to you! Thanks so much guys!

So my friends and I rarely get days off together. When we did we decided to go to Monterey. We brought our 2 dogs and unfortunately we cant bring them to Aquarium. Last minute I called Signature Paw Spa and luckily they have availability. I dropped my dogs just 15-20 mins after I called them and we all were able to go to the aquarium. They are really nice people and had kept me updated about my babies from time to time and My babies seemed to have enjoyed their time at Tonya's. I definitely recommend them

It was my first time leaving my 5 month old puppy with a pet sitter, and Signature Pet Spa/Tonya was awesome to put both me and my pup at ease. Tonya managed to work me in even though I called the day before I needed a pet sitter. She sent updates and pictures of my puppy enjoying her day, and my pup came back to me happy and well exercised when I picked her up. I definitely will be using Signature Pet Spa again!

Hands down the best dog experience!!!! I’ve used many dog services while traveling and I have to say ginger loved this place the moment she arrived. The owner came out to greet her and I when we arrived, which is a wonderful added bonus compared to some other place I have been to. The property offers a big grassy area for her to run and play, I was thrilled to see Tanya bonded perfectly from the moment ginger arrived. The pick up process was smooth and efficient since I was rushing to get back out of town. I would recommend this place to everyone with a beloved dog.

We boarded our lab with Signature Paw Spa while on a long cruise. This is a remarkable dog boarding company that provides warmth and care. The owner of Signature Paw Spa is an inspiration and a true leader. Under her guidance, she has cultivated a staff that mirrors her values and goes above and beyond to create a nurturing and loving environment for dogs, and their owners. They took the time to understand my dog's needs, preferences, and quirks. The facilities at Signature Paw Spa are top-notch, with immaculate and spacious accommodations designed to provide comfort and security. What truly sets Signature Paw Spa apart is the personal touch that permeates every interaction. We received updates and photos which provided a sense of reassurance and allowed me to stay connected, even when physically apart. Signature Paw Spa is a true gem among dog boarding facilities. From the heartfelt dedication of the owner to the exceptional care provided by the staff, this establishment exceeds expectations at every turn.

We called to get last minute day care for our dog, Gunner, during the US Open. The owner was so accommodating and made our pup feel right at home. If you are traveling to the area from out of town I would highly recommend this place if you are in need of doggie day care!

Signature Paw Spa is a life saver. My dog sitter canceled last minute on me and I was able to get my dog Charlie in at Signature Paw Spa. They sent me lots of pictures and videos of him playing with all his other little friends. Charlie was in their care for 3 days and he had a fabulous time! Thank you Signature Paw spa for saving my trip!

Tonya was so nice and accommodating - we asked for overnight boarding on the weekend with no notice and she was able to take our dog no problem. We got a few updates during his stay and felt very confident that he was getting great care in a wonderful setting. We would absolutely go to signature paw spa again!

Signature Paw Spa is the absolute best pet sitting service in the area.. I know my dog is in wonderful company when I leave him with Signature Paw Spa.. I love how the owner will take pictures and send them to me throughout his time with them.. He always looks so happy and like he is hanging such a blast.. I would most definitely highly recommend Signature Paw Spa for any pet sitting services you need while in the area.. I love them and can't recommend them enough.. Thank you Signature Paw Spa for always taking wonderful care of my sweet Kirby

i highly recommend SPS. Tonya the owner is VERY VERY organized and was very easy to communicate with. The dog sitting part of her business is at a large lovely home in Carmel. Convenient location for Monterey, Carmel and Big Sur. Tonya coordinated everything and was so nice to be flexible to our travel plans.. Decker was given lots attention and came back to us very happy

I am so glad I found a trustworthy boarding facility that puts your dogs first! The booking process starts with an email that spells out what is included in the service plus a questionnaire so they can better understand the needs of your dog. Suzana provides you with all the details you need and if you have questions she gets back to you quickly. A contract and invoice is provided via email and then drop off and pick up times are set. They are by appointment so no drop ins but having a booked time makes sure you get individual attention at drop off and pickup. The boarding facility can accommodate any type of dog you have. Plenty of parking. They accept all major credit cards and offer payment plans. The staff and owners are great and some of the best customer service around. The focus is on what is best for the dogs and that is what matters most. It is a small operation and small team so I recommend booking as early as possible to confirm your stay. You can reach them by email, text or leave a voicemail if you call. I always recommend my friends, family and clients to them!

A Happy Pet Tail is the only place I trust to care for my dog. I did the board and train program with A Happy Pet Tail and Akina K9 and would highly recommend it. My dog came home with foundational skills that allowed us to move on to more complicated training that I hadn't been able to do with previous pets. Suzana is always available to answer questions and coordinate stays. There is something very comforting about a responsive business when it comes to taking care of your fur baby. I could not recommend this company more!

I have been procrastinating about my review of AkinaK9/AHappyPetTail not because it’s bad but because there is so much good that I really don’t know how to be succinct enough to capture one’s attention to how great a trainer Rich is. We adopted our dog Indy from GGLR 3 years ago and he was 4 at the time and had failed the program ‘Dogs for Diabetes’ but he came with a foundation of commands. He has this incredible personality that is smart, lovable and goofy but he has an underlying aggression that is a real liability. I used to say he was bi-polar but now refer to him as Dr Jekyll and Mr. Hyde. For 2 years we tried many different methods but were never able to work through the aggression. Indy had a bad confrontation with our daughter’s boyfriend’s dog which prompted us to realize we needed to try something different and she convinced me to work with Rich. This was the trainer she had at CaliK9 many years ago that she was extremely impressed with. We started a 12 private session program right after Christmas 2023 and what a program it has been. Rich has this incredible level of patience like no other and I’m not referring to working with the dog but with the dog’s owner. Let’s face it, dog training is 90% about training the owner to be dedicated and consistent in working with their dog. A dog needs to trust their owner and working with them helps develop that trust. I have had dogs all my life and have never had such a hard time with training a dog until Rich helped me through the process with Indy. There was a long series of time to acclimating Indy and I to the E-Collar. I now can see why it takes so long as the E-collar should never be something the dog is afraid of. When I finally got to the ability to use the ‘NO’ command, OMG what a difference it has made. From that point Rich was able to bring other dogs into our training sessions and it finally gave me confidence that the aggression was something that could be dealt with. One quick side note…The BOX – this simple thing is the foundation of the training, and we have one at our front door, at work and at a weekend site. Indy loves to be sent to the box and always jumps on it with delight because he knows he’s going to get treats. He is very food motivated which is a big help in training. 😊 We are now doing the group sessions and I was pretty nervous at our 1st group but Rich was sensitive to this and kept an eye on us. Others in the group were pretty supportive and the comment was made “We’ve all been there” and it made me realize how fortunate Indy and I were to have started our dog training with AkinaK9/AHappyPetTail. All paws up to Rich, Suzana and Taren!

“Happy Training! Play with your Dog!” Rich and Suzana’s hard work and dedication to you as their clients is unmatched from my experiences with various other places. Not only did I learn how to train a dog properly, I learned how to handle two dogs with two separate learning methods. I came in with my cousin and her two dogs, my cousin has difficulty hearing so I was there as a note taker and a second handler for their sessions from start to end. One dog was more prey driven and her other dog was more food oriented, learning two different methods was mind blowing at first but once you retain the information and start seeing the small details, it’s those small steps that set you and your dog up for success. Seeing the difference in the dogs behavior from the beginning of this year to nearly the end of this year has been nothing short of incredible. Putting in the time and effort in the right direction with the best methods of training instead of a generalized approach is what makes the difference in results. Rich is attentive to your dog and thinks on the spot, he also shares other techniques and sees if your dog is more receptive towards that approach and continues on doing so every single session. Being in those sessions and assisting handling the dogs training at home opened my eyes as a fellow owner about the actual responsibilities of owning a furry friend. Looking back at my younger self who begged for a dog(s), the things I was taught about training a dog were not accurate at all. So being able to get the proper education on how to handle the doggos was one of the best parts of my life so far this year. I’ve also grown as a person and have come out of my shell a bit more and socialized better with Rich, Suzana, and fellow dog owners. I can’t thank Rich, Suzana, Devin, and Mana enough for helping my cousin and I,her dogs, and helping us connect with a dog community that is so supportive of each other and uplifts one another. I also really recommend going to group classes (once approved) before your sessions are done because it’s perfect to get more insight on how to help your dog in new environments and being around other dogs as well as understanding how to do certain commands that are issued during the group class. It’s also really inspiring to see other owners with their dogs and knowing that one day, slowly but surely you’ll be able to do advanced commands like them. If you’re reading this and doubting it, the fact that you’re doing the training and putting in the work, it’ll only be a matter of time before you realize how far you have come. The first day of Group Class will definitely test everything you have learned but Rich is there to help and give advice. But don’t feel discouraged because it shows that he is attentive enough to all clients present and it gives you more insight on what you can do at the moment and what you can go over during your sessions. I highly suggest looking at the whiteboard after each session and asking questions about anything there that interests you and see if your dog is at a stage where those commands might be possible. If you’re still hesitant about choosing this place, schedule a consultation at least and experience it for yourself.

I emailed Suzana to set up the days for my dogs to stay there. I was in a bit of a time crunch due to my family emergency or I would have something set well in advance. Nonetheless, she gave me all the information to get them boarded and I sent everything back promptly. I thought we'd agreed on the dates and time for drop off and pick up so I messaged her that I was on my way, but she called me and told me I needed to wait for her approval before I dropped my dogs off. I read that due to covid I wasn't allowed inside, but upon arriving to the drop off spot, nobody was wearing masks. The person that greeted me didn't introduce themself and I proceeded to introduce myself and my babies. I drop them off with their food and left. The next day Tuesday) I called to check on them only because of the situation and to see if they ate. Nobody answered the phone so I sent a text message; the reply " they're fine, thanks." I called again on Thursday and again nobody answered. I sent a text message stating I would call back later. Again, I received a response "no issues, thanks." I started to worry, but I tried to relax because I was miles away and I couldn't get back to them if I wanted to. Saturday I called again to check on them and no answer so I sent a text message and asked how they were doing . The response "So sorry we missed your call we are with clients. No issues to report. Thanks!" I asked if they can send a picture; the response "We are with clients, I am sorry. " I didn't have a good feeling about all the things I experienced, so I called the police to make sure my dogs were still there and were being treated appropriately. Suzana called me and was very rude and unprofessional. She asked me if I called the cops and I confirmed I did because I wasn't sure what was going on then I started to worry about my dogs since I mever talked to anyone, the text replies were vague, and when I asked for pictures I was told no. She then said " I was just about to send you pictures before the cops showed up." My response "how convenient, you should have said that instead of "No, I'm sorry". She told me I had to come pick up my dogs because this is too much. I said I agree, but if it were that easy for me to come pick them up, I wouldn't have dropped them off. I also let her know I dont feel safe with my babies there with her anyway if she's going to treat me this way, I have no idea how she's treating them. I told her I'll make some calls to see if I can find someone; I did. I had a friend that was off work and able to care for my babies until I returned. I called Suzana back to let her know and asked for a refund for the remaining balance. She told me there aren't any refunds. I said " well, you will give me a refund because I'm not picking them up because I want to, I'm picking them up because you are a poor communicator and poor business owner. You should do the right thing and let's habdle this amicably and I'll be sure to never use your services again." She was reluctant, but provided me a refund after my babies were picked up. When my friend called her, my friend said she was pleasant and cool with her. I said, well that's good, she should have had the same tone with me but she didn't. I will never use this organization or its affiliates again for anything. I should never be left to feel that my babies are in danger or not being taken care of. I wasn't led to feel safe or assured in anyway and I take great care of my babies; I expected her to do the same since that's her business and I'm paying her to do so.

Boarded my 150lbs rottie mix here many times now. He has some issues with strangers, but luckily a trainer that he was familiar with from another facility now works here. They get along great, and the owners are always very responsive when I need to book.

Boarded my dog here for 5 days and it was an amazing experience! I always get nervous boarding my boy because of his reactive behavior but they have a behavioral boarding option and it made me feel much more at ease. Thank you for taking good care of our fur child!

Best dog trainer in the South Bay!

A happy place to be

Above and beyond pet care. I have dogs, cats and a parrot. She provides amazing care for them.

Starr and Chris are Toby and Mina's home away from home. I am no sooner driving by Brookdale Lodge and they know where they are going and get excited!! Starr and Chris have been a lifesaver for me in last minute needs, as well as a peace of mind so I can relax on long vacations. What a better place for my pups to be where they have a yard to run around with new dog friends. All the cuddles and love at night inside the house.

Starr and her husband Chris have been an absolute god send for our coonhound, Albert. She genuinely helps even the most sensitive and wary of dogs flourish in the most organic and comfortable way. My dog LOVES visiting Starr and he is not a dog that likes to be away from his family. We have stayed with Starr a handful of times now, and for however long she has space for our loud fart machine; we will absolutely continue to go! We actually travel 40 min to take Albert to her. We have a more high energy and working / hunting oriented minded dog that can not necessarily find balance somewhere soley catering to a lap squishy. I don’t believe a lap squishy wouldn’t also LOVE Starr as well tho, I think her unique gift is how well she is able to understand all dogs. She goes out of her way to make sure she is brining all the dogs a very unique and necessary level of security they all need.

This place was so wonderful. Up until this point I had always taken my little guy Charlie to be boarded at a kennel and felt really bad for doing so. Starr and her family were wonderful. She sent me photos and updates and was incredibly understanding of the fact that he is a rescue boston terrier with a ton of energy. I read another review that stated she and her family treat dogs like family and they really do. It was such a comfort to know he had other dogs to play with, human company, and a comfy bed to curl up in at night. Many thanks to her and the wonderful service I received.

Starr and Chris are a Godsend! I have a 22lb, 15 year old, blind, deaf, special needs dog who is also currently dealing with severe separation anxiety after the passing of his original caretaker of 11 years, followed by a cross-country move. Starr and Chris babied him better than I do, which I didn't think was possible. Starr literally carried him everywhere, so much so that he didn't even need his leash during his stay. They administered his eye drops, ear drops, and antibiotic perfectly. They kept him clean, warm, and most of all, loved by the whole family. Starr even sent me photos and updates, and let me know he was eating and took his meds. I am so, so grateful I found them and will absolutely be back anytime I have to go out of town again. Starr and Chris have given me such peace of mind that my baby will be taken care of. I feel comfortable going out of town because I found them to care for my little old boy. Thank you so so so much Starr & Chris.

My 13 year old pup loves it here. She was timid at first and they knew that and gave her the attention and love she needed and now she is acclimated and happy. They are a cool, sweet family and treat the dogs like family when they are there. The yard is clean and awesome. All good over here at Brooktails!!!!! ❤️👍🐶 Oh, oh plus they send pics when I’m at work of her playing. They make me smile when I get them

We have two pups that we love very much and are very protective of as they are of us. We wouldn't take them just anywhere to board. Over time and through experience, we have built good repour and trust with Brooktails and wouldn't take them anywhere else. Thank you Starr and Chris with providing us with the opportunity to travel and have stress free date nights again. See you soon!!

Starr, in my opinion is fast becoming a dog Whisperer. She has an innate ability to connect with the dogs, what I find most genuine is her great love for dogs. Starr is caring and compassionate and what impressed me was even carried her own pet insurance which tells me she really cares and is attentive to the needs of her fur babies

Our two dogs had such a great time with Starr and her family. They have a great backyard where dogs can have plenty of time outside playing and zooming with their friends. Starr and Chris were very careful and nice with our dogs, sending plenty of photos, giving me daily updates. I would definitely recommend this family if you want your dog being well treated and part of a family. My dogs went back home happy! Thanks again!

My dog Sherman had the best of care at Starr's. He was an older model with special needs and Starr took the very best care of him. I relish the photos and videos she took during the years he spent with her. Even now Starr sends me photos and videos as she comes across them. He was always so happy there. I highly recommend this business. Starr is truly a dog whisperer.

We had Pippin with Starr and Chris for 4 days - and he had a rocking good time there. He was well cared for, and Chris and Starr sent us pictures showing him settling in with his new friends. Awesome place ! Lovely large yard for dogs to do what dogs do ! Will definitely bring Pippin back here when we go on our next trip.

Both our pups love going to daycare here! It’s great to know they’re safe and in good hands during the day. They come home completely exhausted from playing all day which is what we need with two energetic puppies. Would definitely recommend!

JoAnn takes great care of my dogs. They're always haopy to return, so they must be having a great time with her