Annie sat for our cat, Tuna, over a long weekend. She was extremely kind and self-sufficient. When we arrived home, Tuna was relaxed and happy and our apartment was as clean and tidy as we had left it. Annie would be welcome to sit for us again any time, we'd highly recommend her.
I could not have asked for a better first experience with zeewoi! Jordan and Nataki were great at communicating from the very start, and they sent me pictures and updates every day. I didn’t have to worry for a moment that my cat Anya was feeling lonely because I could tell she warmed up right away, even though she’s usually quite shy! They also went above and beyond making sure my apartment was tidy for when I got home. So grateful and would definitely be honored for them to sit for me again any time!
Francesco has been taking care of my furry babies and my place while I'm away for well over a year now, and I couldn't appreciate him more. He is a joy to communicate with, and the most reliable person one could hope for. Being able to count on him while I'm traveling makes a world of difference, because I know I don't need to worry about anything while I'm away. Benny and Zumba love him and are very well taken care of. I know because I come home to two very relaxed and happy kitties. I am super grateful to have found Francesco!
Hannah and Joseph were so kind, so communicative, and clean! Kevin seemed so happy in all the photos they sent. Not only did they wash my sheets and towels they used (without my requesting it, simply out of the kindness of their hearts), they ALSO then put my fresh sheets on the bed! 🥹❤️ Such incredible sitters. 10 stars!
Misti was wonderful! She was able to come by before I left town to meet my dog, Grace, which I really appreciated. She sent daily pics or videos and made sure that Grace got tons of snuggle time, which is a major requirement to keep my dog happy :) Cats and skateboards are evil enemies to Grace and it sounds like Misti experienced both and handled it flawlessly! Misti was a great communicator, left everything tidy for me when I got home and Grace was super mellow and relaxed, which tells me she got all the care she needed while I was gone. I highly recommend Misti - I'll definitely be asking her to sit again!
Lilly and Thomas stayed at our house and cared for our dogs for a month. I think they took the dogs to the beach nearly every day. Seeing pictures of our dogs on the beach made our time away from them feel so much better. Our house was immaculate when we returned, and we felt so fortunate to have such kind and loving people step in for us in our absence. Anyone would be super lucky to have them in their home.
Gwynn was wonderful! She was super communicative, flexible to come to our house beforehand to get oriented, and attentive to details. She connected with our pup, Scout, immediately and we felt so assured that he would be well cared for with her. We hope Gwynn can come stay again another time!
I was thrilled to have Courtenay as our sitter. We had a few last minute changes and she was very accommodating. She is a very pleasant, well spoken person who bonded very quickly with our dog, Pepe. We were in Europe and Courtenay keep us we’ll informed via internet, pictures and all. We came home to a clean house, a happy pet and a delicious pie she left for us in the refrigerator. You would be very pleased to have her as your sitter. Lucy Hottle
Wendy was great, she kept us updated on the dogs and all the fun she had hiking with them on the mountain. I returned home to a very tidy house. My dogs just loved her. I will definitely have Wendy sit for me again and would be very lucky to have her do a sit for you.
Julian and Susan were amazing, we came home to happy healthy creatures and a clean, tidy home and yard. They communicated with us during our vacation, both about anything unusual and just to let us know when things were going well (as they were the majority of the time). They are very adaptable and capable people, I highly recommend them for your home and pet needs.
Sign up for Sittsy! Fill in your profile with details about you, your home, and your pets, including photos and care tips.
Share your dates, pet care tasks and house rules. Once your profile is complete, invite as many sitters as you’d like, or wait for them to apply!
Pick the sitter you’re most comfortable with and confirm the sit. Relax knowing your pets are at home instead of in a kennel.
Your sitter will send updates about your pets while you’re gone. After the sit, write a review for your sitter, and they’ll review you too!
Great sitter would hire Stephen and Jenny in a heartbeat. Great with dogs cat and house
Ruthee was a fabulous pet sitter for our three cats while we were gone for a month. Prior to the sit, she was consistent and communicative; she even came over early for a meet and greet to learn the routine. During the sit, she took great care of our three cats by playing with them (she made a fun cat toy!), scooping litter, feeding and watering them, and sent us text updates and pictures. We came home to happy fur babies and a clean home. She left the place very tidy which was greatly appreciated! We are so thankful for Ruthee and would recommend her should the opportunity arise. Your fur babies would be lucky to spend time with her. Thank you again for everything, Ruthee!
Catherine was a wonderful sitter for our 17 year old cat Zabba. She sent us pictures twice a day and kept us informed about Zabba’s daily activities. We came home to a clean home and would definitely recommend her as a pet/ house sitter. My only concern was that she doesn’t drive and with an older cat, I just prayed that Zabba didn’t need to go to the vet…. And he didn’t 🥰. We will ask her again for sure.
Anna was a wonderful sitter for our furry friends. My dog, Luke, bonded with her and was sad when she left. My cats would crawl under the covers and curl up with her at night. She is a true animal magnet and lover. I highly recommend Anna to anyone who wants their pets to recieve first class love while away.
Lindsey watched our cat and dog for a long weekend when we went out of town. She was a very communicative sitter sending frequent pictures and voice notes with updates. She did a great job of following their schedules and giving them attention. The animals seemed to be happy and relaxed when we returned home and I believe Lindsey enjoyed getting to discover all of the eateries our town has to offer. A win-win for everyone!
Caroline is an amazing sitter ! We were far away, had never left our cat for such a long period of time and we felt really confident with her. She took great care of our cat Honey as well as she did for the house, pool and garden. She was even able to handle the end of the refection of the bathroom which was a last minute surprise… We felt Caroline was reliable and self sufficient. We had a great communication with her during our stay abroad. We even found many nice intentions when we came back from our vacations such as fresh fruits and bakeries for a nice and welcomed breakfast after a night in a plane ! We definitely recommend Caroline for your sittings and we will obviously call her back !
Danny and Jo did a great job caring for our 3 cats and fish AND lots of plants (and home of course) while we were out of town for 3 weeks. We came back to a very clean house, sheets, and towels all clean and folded and fresh sheets on the bed they were using. The plants were all alive too, which is a first for us (again, we have a lot of plants!). The cats were happy to see us and they were all accounted for (a past sitter lost a cat for a week - they escaped outside as a non-outside cat). Everything was in its place and looked great. We received regular updates (via text) with photos of the cats lounging about which was important for us. Danny asked good questions when they visited us before the sit, and when reviewing our pet/house sitting instructions. The only thing we noticed that was different was that our 2 young cats were a little lighter (not necessarily a bad thing) but we understand that being gone for that length of time can be stressful on our furry family, which almost always affects their eating habits. All in all, we would definitely have them again!
Kathy and Ron are the most accommodating sitters you will ever find. At my request they arrived a few days early and also made it clear they would be willing to extend their stay as needed. While at first they were a little uneasy about giving pills to our cat Sparky, they soon got the hang of it and did an excellent job caring for both cats even though the cats have very different schedules and needs. Kathy was great about keeping in touch with us and we knew they would be just fine for the several days when we were out of communication range. I would gladly invite Ron and Kathy back anytime and highly recommend them to you for your next getaway!
We've had many pet/house sitters over the last few years and Cat and Eugene will reside at the top of the list of favorites! From my first email with Cat I knew I liked her. She has all of the qualities of a good house and pet sitter: Reliable, a good listener, organized, flexible, caring, and honest. She and Eugene arrived exactly on time for our pre-sit visit, where they got to meet Maya and become familiarized with the house. It was a delight to visit with them and become comfortable knowing Maya would be in good hands. Our scheduled dates changed somewhat and they were extremely flexible and easy going about the changes. Upon our return home, we found the house pretty much in the exact condition we left it in. I can tell that great care was taken for Maya and for the house. Maya seemed to still be looking for them the next day, wandering around the house wondering where the other people who loved her went. I would recommend Cat and Eugene for anyone looking for reliable, kind, respectful, caring, tidy, and honest sitters. If I am lucky, I will get to have them back to sit for me again.
Kristi was an exceptional house / pet sitter and we appreciate her being so flexible as were not sure how long our vacation was going to be. She was prompt, courteous, and even drove up the weekend before to meet with us. She took great care of our house and our dog snd cats loved her. I would highly recommended her.
Is it better to board cats or leave at home?
Veterinarians advising to leave cats at home with a pet sitter who will stay overnight in your home, boarding is not recommended for cats as they are stressed in a new environment, you can find a sitter who will care for your cats and home overnight at Sittsy.
How much should you pay someone to watch your cat?
At least $20 per visit, $19/week per overnight watching in your home, otherwise you can find a free sitter at Sittsy.
What do people do with their cats when they go on vacation?
Inviting a cat sitter to your home, boarding the cat with a local business, asking a friend, family or neighbour to feed and check the well-being. The most efficient way to leave your cat during your vacation is with Sittsy cat sitters overnight, in this way, you will save cat sitting costs and make vacation not only for you but also for your cat sitter!
We recently left our dog for 3 days with Ann at Riverside Paradise. He had a wonderful time playing with all the other dogs. He is a senior dog, but he played until he couldn't play any more. Ann was even good about feeding our dog the special diet of homemade food & treats that he is a custom to. It was reassuring to receive all the pictures she sent us. We may even take him out frequently for play days. We highly recommend Ann at Riverside Pup Paradise.
Ann is an amazing caretaker for our furry family members! One of our dogs settles in quickly and is ready to play, play, play. Our other dog is a little bit shy and takes time to warm up. Ann is always kind and understanding to their individual personalities. We all appreciate the pictures she sends us, giving us peace of mind that our fur babies are having just as much fun as we are!
Ann is great with our little guy. She always updated the owners via a website photo sharing. I like how our dog is in a home setting when we are aaay
I called to inquire information about boarding and the lady who answered the phone was rude and sarcastic.
Since I've never provided dog boarding for this person, I'm not sure why there is a review...? Wonder what he is reviewing.
Britt is awesome! First time using her for 2 dogs and both came back clean, normal and happy. I only mention "normal" because I've used other people and my dog has come back dirty, fatigued and just seems off. Not this time. It was almost like I never left. Britt also communicated with me the entire time and she was easy to set up services too and also drop off and pick up easily as well. I will definitely be using her again. VERY PLEASED!!!!
I am posting this so others are aware. There were over what seemed like 25- 30 dogs or more staying there in the house when we picked up our dog. Some in cages in the garage with other dogs running around the garage then dogs runnings everywhere over the house. I don’t think Beitt lives there but visits and her son lives there. This was not the walking and dog park and attentive situation promised.. instead it was a tale of overcrowding, individual neglect and lack of peace for the dogs and digs having to defend themselves from dozens and dozens of other dogs. Our dog came back exhausted, hungry. Beitt would do better to just have a few dogs. I am not sure this is even legal to have that many dogs
We found Britt by searching for a place that could watch our dog for 2 and a half weeks while we went out of the country. We wanted more 1:1 attention for Winnie than she could get by staying at PetSmart or Elaine’s. I am happy to say that Britt and her son were amazing and helped ease any concerns about leaving Winnie for such a long time. They even sent us a few videos of her while we were away. Anyway, I would recommend Britt in a heartbeat to anyone that needs a place for their dog for a short or long-term stay! Definitely bringing Winnie back to Britts for our next vacation!
Britt is amazing! She has taken my two dogs over night multiple times and she is so great with them. I have two BIG dogs and they’re a handful. She handles it like a pro! She always has other dogs and she’s good about separating and slowly introducing when appropriate. She’s also very sweet with my daughter whom has come with me for drop offs and pick ups. She’s very kind and social, doesn’t mind us spending extra time there while the dogs get comfortable. I can’t say enough good things, I would never leave my dogs anywhere else.
Britt was able to accommodate Bella on short notice, Bella had a great time and got to make new friends💕 Britt sent me pictures and videos of Bella the entire stay. …
Britt has an intuitive understanding of the dogs she watches and truly loves on the animals. My dog Luna is always excited to stay with her and the fur family
I have been taking my Aussie to Britt for boarding & day care for 2 years and it’s been wonderful! My dog LOVES playing with the other dogs and is happy to go every time!
My experience with Trinity Animal Care Services was amazing! Reshan is a truly dog Wisper, he provides updates about how our Kamila was doing. i was a Litle nervous it was our first time leaving her behind, but he did an amazing job, he feed her on schedule he take care of her really well, when we pick her up, she look really happy. take in consideration that Kamila is a 5-month-old Belgian Malinois and ReShan didn't hesitate he take her on board that same day. I highly recommend him. your pet will be safe and happy.
I can't say enough good things about Trinity Animal Care! They truly went above and beyond to care for my furry friend, Elmer. The daily updates and adorable videos were a lifesaver. It was so comforting to know that Elmer was happy and well-looked-after. It made our time away so much easier knowing he was in such great hands. I wholeheartedly recommend Trinity Animal Care to anyone seeking a reliable and loving place for their pets. They're the best!
My experience with Trinity Animal Care Services was amazing! ReShan is truly top tier with his experience, knowledge, patience and handling of dogs. Bronx felt right at home at Trinity. The best dog care experience I’ve ever seen or had Bronx be a part of. There isn’t any other place I would take my Bronx to for dog care.
ReShan accomodated me last minute to board my dog for one day and night on an impromptu trip around the area. He was extremely professional, thorough and provided a very detailed update including info on my dog such as her appetite and bowel movements. As a Veterinarian, I really appreciated that. He is very good with animals and truly cares about them. With his experience in animal services I completely trust his ability to not only handle my own dog but to handle any situations that might come up with other animals when going on walks etc. His facility is extremely organized and he gives a tour to show where your pet will be staying and goes over every detail regarding your pets care while in his hands. If I lived closer, he would be the only person I would use for any future boarding! Forest loved her stay, thank you!
ReShan was absolutely amazing! He was great with our 1 yr. old puppy and eased my mind with consistent video updates throughout the stay. If you’re looking for a sitter that will ensure that your dog is safe and cared for, I highly recommend ReShan.
ReShan came highly recommended by a friend and he went above and beyond to provide the best care for our standard poodle Louie. ReShan was super responsive, provided great updates with pictures and videos of our sweet Louie and most importantly I could just tell how much passion he has for animals. I did not have to worry one bit that Louie was in great hands. His facility looks like a doggy spa. I have used rover/many pet sitters in the past but ReShan was definitely the best we have ever had. Thank you so much for caring for our Lou! We will be back again!
We someone at short notice to watch our dog. We looked at ReShans view of past clients that chose ReShawn and let me just say the review are accurate. ReShan took the time to ask all the questions about our dog and his routine and went above and beyond to take care of our dog. He sent thorough updates and videos. We really appreciated that he was honest with us about our dogs stay and truly seemed like he enjoyed having our dog there. Thank you so much for taking care of Rufus!
This was my first time leaving my dogs with someone and I was extremely nervous. I have 6 dogs. One has pretty bad anxiety. I was sent video and message updates twice a day. My fur babies were safe and well cared for. My anxious dog actually let him pet him! That spoke volumes. I will not trust by babies with anyone else. If you love your dogs like children, this is the place for them !
We always leave our girls with RaShan at Trinity. Sometimes for a week long! We love it that he gives us updates every morning and evening while we are away which gives us a peace of mind that our girls are doing great. RaShan keeps our dogs plenty busy throughout the day and we can always tell how happy our dogs are to be with him. We have used trinity services quite a few times and will probably will use no other.
Reshan provides The Best service in Fresno! His passion and knowledge for your pet’s needs is unmatched. Treats your pet as his own and always keeps you posted with videos and texts. Codie was excited to be back in their care and I definitely recommend ReShan’s services to anyone. You will not regret.
Sharon is amazing loves pets great at what she does
The only place we trust to take our pup while we’re out of town! She’s a golden retriever and gets so much love and attention there. I also send her to daycare and the photo events. She loves it!
We recently said good bye to our beloved dog Barkley. He spent lots of time at Elaine’s through his life of 16 years. We knew he was cared for and treated like their own dog. I even got updates when requested! I would weigh in before his “vacationsl and after, never lost or gained a pound. You can’t ask for kinder and better folks to watch your pet, be it for a few days or weeks. Thank you Elaine’s for the many kindnesses throughout his life. Adele and Tom Graves
My 5 month old Goldendoodle LOVES Elaine’s and so do I. The staff is beyond courteous and always loving. I have zero concerns dropping off our fur baby because I know he is well loved. When I pick up our dog from play sessions or boarding he misses Elaine’s as we drive away. I highly recommend Elaine’s.
Our Dogs loved their stay at Elaines Pet Resort. They practically dragged us in the building on our drop off day! They had a meet & greet a couple of weeks prior. We picked them up after a 10 day stay and they were perfectly healthy and happy!! I highly recommend!
Is Elaine's pricey? Yes. Is it worth it? Absolutely. We've boarded our dogs at a lot of places over the years, and Elaine's is easily the best place we've ever used. At our previous boarding facility (which shall remain unnamed), our escape artist dog managed to climb out of the kennel (8-foot tall chain link fence siding) and was almost hit on a nearby busy road. No worries about that at Elaine's. They provides playtime, lots of love, and the dogs come home happy, tired, and clean. The price is far cheaper than an expensive emergency vet visit, and we get regular updates on the pups.
We had our puppy at Elaine's for 10 days for obedience training. The training was fantastic, and our puppy came home a much better puppy‼️👍 …
I've taken my dog here multiple times throughout the last few years. I really like the staff and my fur baby seems happy to stay. They sometimes give you a photo or a grade card which is really cute. The grade card shows all of the activities she's done and how she's behaved along with some written notes from staff. I pay a little extra for the pool package because my fur baby loves to swim. Staff called me today to let me know that one of her nails was broken and bleeding a little bit. More than likely happened when playing. I appreciated the phone call to keep me informed of how she was doing. The first time I took her there I called to check on her and the staff was very helpful. Whenever we go on a vacation and cannot take her we always bring her to Elaine's.
Best place for your furry friend to enjoy socializing. Staff friendly & they truly care for your pet. My Sofie has a home away from home. Thank You Elaine's
Had my cat boarded here. Like the spaciousness of the kennel, that there are windows to see the yard, and they even let him roam the cat room sometimes. Really happy with the experience.
HIGHLY RECOMMEND. This was the first time boarding my dog. She has very special food requirements and isn't exactly a social animal. Elaine's nailed it! They took great care of her and I am so grateful. I am definitely going to use them again and again. My little dog had the 'celebrity' package and I consider it to have been a great value. The only thing I would like to see in the future is a live cam or at least daily pix or videos sent to email or text.
Great place for dogs! The owner, Isabel, is so sweet and she speaks French to the dogs!!! Our Bull Terrier, Roxy had a very good experience. We will return.
My husband and I love taking our GSD dogs to Fresno Pet Pleasure. My dogs love it. They are so kind and friendly. They are also very accommodating. We feed our dogs raw and they have no problem doing so for feedings. This is great, since some places will not do that. I feel so blessed to have found this place. I feel secure knowing my dogs are in good care!
Fresno pet pleasure is the best place to take your fur babies. Please don't let that ONE bad review deceive you, as Isabelle and Emmanuel are AMAZING. Their place is huge, has a lot of land for the dogs to roam and play, and they have air conditioned kennels for them. They take the time to get to know your dog and their needs. Our Husky absolutely loves it here. They offer daycare, overnight stays, and will even drop your doggie off at your home, say if you won't make it back in time. Very accommodating and sweet folks, I highly recommend them to anyone looking for someone to tend to their fur babies.
My Beaglier loves going to Fresno Pet Pleasure. They take special care of the dogs, keeping the large and small dogs in separate areas. I appreciate that because my dog is only 10 pounds and shy around big dogs. The small dogs sleep indoors near the owners which is similar to her home environment. I know from her demeanor that my dog is well cared for with love at Fresno Pet Pleasure.
My 4 year old German Shepherd Ace had only been boarded one time in his life prior to going to Fresno pet pleasure. I wanted a place where he would not be in a kennel by himself all day and would be able to socialize with other dogs in a safe environment. Fresno pet pleasure has a huge fenced-in area for the dogs and lets them out to spend time together in the yard regularly. They have clean facilities for them to sleep inside on comfortable beds. The owners are kind people and my dog Ace felt comfortable with them right away. I highly recommend Fresno pet pleasure.
If I could give more stars i totally would. Fresno pet pleasure is hands down the best doggy daycare around. We've taken our dogs to multiple places and nothing compares.
Out of town for 2 weeks and left our dogs with Fresno Pet Pleasure. Their facilities are great and they really love and care for the animals. Exceptional business and wonderful owners/operators.
Our dog loves staying here and is always happy when we pick him up. The owners take great care of our Finn. There is a lot of space for him to play and indoor air conditioned kennels for him to rest in. This is our go to place to take Finn.
Love them, affordable prices, good with handling dogs, great with communication. Lots of room to roam around and comfortable sleeping situation. Fresno Pet Pleasure is the place for our dogs!!
Great service, communication. They took excellent care of my two schnauzers and were able to give my Spencer all his medications that he needs.
I have been bringing my dog and foster dog here for boarding and am very happy with their services. My dog as well as my sweet but very anxious foster dog always love coming here. It’s like they don’t want to leave! Lol They have fun playing with the other dogs and the staff is so friendly. Their toys and blankets always come back clean and washed. It’s hard for me to leave my animals when I have to go out of town but it gives me peace of mind knowing they’re well taken care of.
The host at reception was super nice and helpful. Nothing to complain about her, mostly the opposite. The place looks good but we were surprised to find our dog after two nights with deep cuts on her mouth, supposly because she tried (and succeeded) to escape the wired kannel were she was staying. Also, we leave her with her favorite new blanket and we got it back with the blanket totally busted (wet and super dirty).
I have always been so happy with the professionalism and kindness of this team of groomers. They consistently work well with my dogs, and have been very helpful with my schedule and specific needs for picking my boys up after my work shift. Cannot recommend them enough! I also love the cute little bandanas my boys get! It's the best!
The first and last time my dog will visit this place. I had my dog stay for five nights to include a full bath and groom. Initially it was to me four nights but I extended a night and requested an additional night and asked for his groom to be the last of the day so he’d be nice and fresh when I picked up on Saturday. Apparently, they misunderstood as they called me to pick him up on the 4th day saying he was groomed and ready. I told them that I spoke with someone the previous day extending his stay and asked him to be bathed and groomed end of day. I ended up picking him up on a Saturday to which I didn’t know they give you certain one hour windows for pickup. It would’ve been nice to know this upfront. Whatever clippers or shampoo they used has caused major irritation to my dogs skin. I asked for a call back from the owner and it was never received. This has never happened even at Petsmart or Petco. Just beware pet parents. :(
See picture of our injured dog! Location: 298 W. Fallbrook. 93711. We specifically asked the gal NOT to shave his legs because the length was perfect, and we were afraid she might nick him. When he was handed over his leg had been nicked. She didn't apologize or bring it to our attention. Doggie is white....hard to miss. See pictures. No owner response owner
They were great with my pups first grooming session!
Kota comes out clean, groomed and happy! We love this place because they do an awesome job listening to what we want for our dog, don’t schedule out months in advance, and are very efficient day of in doing the grooming. All the workers are very kind- we will definitely be coming back!
They took great care with my very senior pup. She comes home very well groomed & happy. She even is willing to go into the shop without prodding. Thanks for being so kind to her.
Brittany was originally my groomer. I started at Bark Avenue & followed her to the Bark & Stay location. She was good. I liked her. Slowly, I was passed over to Sabrina as Brittany got too busy between her two locations. Sabrina was just starting to groom but I gave her a shot. She was not good at it, my dog was continuously cut crooked, but at least no wounds. So I gave her chance after chance & saw no improvement & still paid full price & tipped. She is a very sweet girl, but not a good groomer at all. I kept requesting to go back to Brittany. They'd set the appt, I would go, only to find out when I picked up my dog that Sabrina was still doing the grooming. Times for keeping her got longer and longer. Once they had my dog for over 8 hours so I finally stopped going to them altogether. My mother, however, continued and now she's getting similar treatment. They call her last minute to reschedule for weeks later, completely forget to do the dogs feet & nails, or say they don't have time to do this or that at their appointment that has been scheduled for a month or more. We are nice people. We pay. We tip. We're nice. We and our dogs don't deserve to be treated this way. If you're looking for a groomer, they are too busy already, look elsewhere. If you're getting similar treatment as us, you're obviously not one of their priority customers, so look elsewhere.
Major oversight leads to significant disappointment and financial strain.... I am usually not one to write reviews, but in this case, I felt it was crucial to share my experience with fellow pet parents considering Brintney’s Bark & Stay. As a longtime customer who regularly boarded my pack of four Rottweilers with them, I held Brintney’s in high esteem up until a recent disturbing incident. First and foremost, I want to mention my dogs have always been treated well and they always seem happy upon pick-up. The facility itself is clean and well-maintained, and my dogs have loved the outdoor play areas. However, during my latest interaction, I experienced a grave mistake that has affected not only me financially but also my dogs' welfare. One of my female dogs was in heat during the most recent stay. I made sure to specifically indicate this information to the kennel worker while dropping her off and also wrote it on her card to ensure clarity. Unfortunately, a mix-up occurred, resulting in her being placed with a male and subsequently ending up pregnant. This mistake, while perhaps seen as a minor oversight by the facility, will cost me thousands in unexpected vet bills. We are currently in a time when Rottweilers are in significant surplus and finding homes for potential puppies would be incredibly challenging. What disappointed me further was the response from the owner when I explained the situation. A mere 40% discount on the stay was offered in response to the substantial financial strain this will put on me. And on top of that, I was informed that I could no longer use their facilities due to their mistake. This incident shows a lack of responsibility and accountability on their part. As someone who had also referred many of my boarding and daycare clients to this facility, I am saddened to say that I will no longer feel comfortable recommending Brintney's Bark & Stay after this distressing incident. In summary, while I had previously positive experiences, this major oversight is indicative of a lack in meticulous care and customer service, which is vital in the business of pet care. Be cautious when entrusting your pets to their care.
Great spot! I’m someone who gets separation anxiety from my dog (lol) and it was hard at first for me to commit to bringing him to a facility to be boarded. Cusco is also sensitive so I was worried about that, too. He is not a skittish dog, he just notices everything and needs time to take it all in before he’s okay with joining the party. I explained this to the staff and let them know to play “hard to get” with him and basically ignore that he’s there until he approaches and touches them on his own, and they are all thankfully very dog savvy and knew exactly what I meant. Reading the report cards of Cusco’s stay, it seems that the people he interacts with daily understand his needs and read him well, they pickup on details about him that are true which I’ve never disclosed myself. The best part for me is that when I pick him up, he doesn’t seem like he spent the last few days living super stressed out. I’m sensitive, he’s sensitive, so to have a place I can leave him and feel like he’s at least neutral if not content to be there is a huge relief. There are also multiple safety barriers and doors that would need to be breached in order for him to actually be in danger of escaping. No dogsitter on Rover has that. He is intact (because he’s a preservation breed and his breed club and breeder would like to preserve his genetics, not because I’m an irresponsible owner who thinks all dogs should have litters lol) which means he doesn’t get group play with other dogs and relies solely on humans to interact with him while he is there. I feel that even if he wasn’t intact I would prefer it this way, and the fact that they offer that as an option is really nice. He’s not unfriendly to other dogs, he just needs to get to know them first in low energy settings to actually enjoy himself rather than be stressed out by the interaction. The only thing I wish was different was that I could have a chance to tour the facility back there and get to know and see where he is staying and exactly how he is living. It likely is an option, but it wasn’t included in our introduction to the facility, provably because new strange people on the back could further stress already stressed dogs, and/or my dog would then know he could look for me back there and that could cause some anxiety. Maybe a video walkthrough would be good! I recommend Elaine’s and am grateful for them. I hope this stays true throughout the time I’ll be living in Fresno!
I've been taking my dogs for close roughly 2.5yrs and they love it. We started at Madera and now go to Fresno and both locations are great. I love coming in and the front desk knows both of my dog's name and greets them. I love the holiday pictures.
I am new to the Fresno area and needed a safe place for my elderly boxer while I am out of the country. My boxer is very low maintenance when it comes to activity - she's 14 1/2 years old. All she needs is a place to sleep, food, and a few potty breaks. I paid the $30 for the mandatory "Meet and Greet", only to be called after a few hours to be told that she "could not be accommodated" there. The reason given was her "mobility". I am not sure what mobility issues they observed...yes, she is a little slower in her old age, but we take walks daily and she doesn't have issues with her gait. She has a great deal of experience in kennels and has never had an issue. Anyway - I found a much better facility that is more than happy to take loving care of my old girl while I am gone. I feel like this meet and greet thing is just a money grab. I should have paid more attention to the other reviews before I wasted my time and money.
This place is next level. The staff and facility layout is amazing. The staff provides a very welcoming environment. We boarded our dog snowflakes
I absolutely love Elaine’s Pet Resort! The fact that they share Instagram stories of the playgroups is a game-changer. It truly feels like we’re right there with our dogs, and it brings so much joy to see them having a great time. The team is genuinely caring and goes above and beyond to ensure our dogs are happy and safe. It’s reassuring to know our furry friends are in such capable hands. The transparency and care they provide make this resort top-notch. Five stars!
I had many bad experiences in the past in different places in the area, to the point that we almost lost my rescue black lab due to a negligence from a facilities staff. I did my research again until I found the perfect place for my dogs. Since, the first time, I left my dogs, I feel confident to travel knowing that my pets will be safe and well taking care of. I had the opportunity to toured the facilities before our first meet and greet appointment. I was impressed of the cleanness and well-organized facilities,including ambiental music and air conditioning. The playground and water park are build specifically for dogs. My dogs are happy when I picked them up and they never show any behavior of mistreatment as they did before. The staff is amazing and very professional. They have a holiday events offering photos for our our lovely pets. Also they provide a report cards for every visit, so I can read about their behavior during their stay. They accommodate my rescue black dog because he doesn't get along with other dogs. He does have one-one time and playing time. My little puppy get alone with other dogs and he does have play time with other puppies. Also I am over protective with my dogs and I was able to call every day to check on them when I travel for a week. I am very confident recommending this place to other pet owners. It is pricy compare to other places around but I can't complain about the care of my dear pets. " Happy pets, Happy fur parents" ~ MP
My pet went there for the first time was there for four days everyone that works there was very nice. When I picked up my dog she seemed to be very happy I had not brought her around other dogs, so she hadn’t been socialized with people or other dogs and adjusted very well. I will bring her back I felt very good having her there , I love the fact they send out report cards keeping you up to date on how’s she doing I loved that Pat as well as a picture of her.
If you love your dog, don’t leave them at Elaine’s. I left my dog at Elaine’s for a week over thanksgiving. It is supposedly Fresno’s premier destination for dogs, so I thought it would be safe to leave him. But the staff at Elaine’s lied to me on multiple occasions. First, they told me my dog would get to play with the other dogs. Which I paid for him to do extra because he loves other dogs so much. That was a lie, he was in solitary confinement for two days until a staff member let it slip and I complained. He was temperament tested the next day and found to have no problems with other dogs and then allowed to play. If I hadn’t been calling to check on him, I never would have known because they were fine with me being misinformed. When I complained to Debbie, she admitted that wasn’t their policy and he should have been temperament tested his first day instead of being confined. Secondly, they lied to me about how much food my dog was eating. They told me he was eating 100% of his food, but then again, when I called to check on him, a staff member let slip that “somehow” I’d been misinformed and he was only eating about 40% of his food. I was then told it wasn’t a big deal, and not to be concerned, but if that’s the case, why did they bother lying about it. When I complained about this to Debbie, she again admitted that this was against their policy. All in all, I paid $500 to be lied to, my dog be mistreated, and at the end all I got from Elaine’s was a dismissive attitude and a “sorry you’re mad” even though they admitted their actions were against their own policies. Think twice before leaving your pet here. They have no problem lying to you about how they are treating your pet, and do not care at all about any valid concerns. If you love your pet, don’t bring them to Elaine’s.
Great service when boarding pets during trips. Appreciate the dedication to making sure our pets are taken care of and the report cards sent to us during our trips to see how they are doing are appreciated
We board our big dog, Lucy here every time we go out of town. They have an additional service for her to get a bath a couple hours before pickup time. She is happy when we get there to drop her off, and they do a great job with her bath. They even email us a report card with a photo to let us know how she did. We highly recommend Elaine’s Pet Resort!