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Pares is an experienced and quality sitter and we knew our cat Juniper (and a few plants) was well cared for. We received regular updates and photos which was really nice to have during our travels. While we missed Juniper, we could see that she enjoyed receiving cuddles and attention from Pares. Upon returning home, our flat was clean and tidy, and Juniper was very happy! Thank you for taking care of her!
Our review is written by Steven (house owner, host + my father) + also by Kim (the daughter). Written by Kim: This was our first house sit since the passing of my mother in late Dec 2023. I was helping my father Steven (whose profile it is) manage all the emails + try + find a great house sitter + came along Gretchen’s profile! Not only is she a cool cat + someone you might want to get to know, I found myself quickly talking to her. I shortly found out her profile is just a glimpse of how interesting she is but talking to her was so much better! She is a world traveler with many experiences + stories to share. We quickly became conversationalists who could talk forever + probably will continue to do so! Thank you TH! She is easy to communicate with + continued the consistent communication all along our journey of having her as our *first* guest after my mom’s passing. It was clearly a time filled with anxiety + sensitivity so there were some sensitive topics to go over + Gretchen got it right away. A few of our rooms in the house were off-limits (as they housed my mom’s things) but we reassured her the house has ample space for her to enjoy + there are many lovely outdoor spaces to boot! When she arrived she felt she was in paradise + really relished in the outdoor beauty + the indoor coziness. We were happy to share it with someone who appreciated it so much! She also was very understanding with the fact that both my dad + I would both be involved as we both handled different parts of the stay. Me, writing + setting up the Welcome Guide + would go over the situation but then upon her arrival my dad would take over + answer any questions mostly during her sit. The good part of having 2 people is she had accessibility to us both, in the case she needed it + sometimes it came up! She juggled all the communication oh so well. My mom usually handled most of the logistics so this being our first time we were nervous something would come up we might not know but it didn’t! It was new territory for us + we wanted to make sure she had everything. Gretchen handled it all with such ease, seamlessly, really respecting our wishes/desires + taking all the information into her hands + making it seem easy on her end to do so. She was easy to coordinate schedules with! There was a gap in her 1st + 2nd sit but everything went seamlessly even when my flight had a day long delay. She was able to coordinate schedules with me arriving in between, then leaving, my dad arriving different days + us extending the trip too. It all worked out! We were all a good team! She absolutely loved our older cat, Benny + he fast + furiously fell in love with her oh so easily. When I saw him, he looked oh so loved + after saying hi to me went over to ‘her’ bed + slept there waiting for her to come back. She sent many pictures, videos + even cute creations + toys she made for our Benny + it was obvious the house + our Benny were her first priority. She even asked us if she could help prune our flowers/shrubs, something my mom used to do + honestly it was an honor to hear her ask that. She was welcome to set up her art studio + play away. She was very communicative when our house cleaner, landscape gardener + house manager showered up for different reasons. When I arrived back for a short stint before she came back the 2nd time our mail was so well organized it was an assembly line! She also offered to take down our xmas tree (as we were a bit behind in taking down our xmas decorations) + she was sensitive to the fact that we were adjusting to a new normal. Thank you so much Gretchen! You made our first sit in a long time so seamless + such a relief that we are ready now to host again. We only wish we could have more Gretchen’s! (She’s also a super talented artist!) Written by Steven: Overall, Gretchen has been an absolute treasure. She has fulfilled our goals for a house sitter perfectly - she took good care of the house, great care of our treasured pet, Mr. Benny + took care of the grounds such as watering a few plants + trees. She excelled in all the above + is welcome back anytime I will be out of town in the future.
There are not enough words in the English language to express my deepest gratitude to Teresa and all the amazing love and care she showed my sweet cat Milo. From the moment she met Milo, I knew there was going to be a very special bond. He instantly relaxed when he first met and already looked so happy and at peace with her. The bond between the two of them only seemed to get stronger and stronger with every day that I was away. This two-week trip was so important for me as it was the first real "vacation" I had taken in a few years. I was in desperate need of a mental and physical break and knew that in order to have a true "time off', I needed to feel completely at peace with Milo being well-taken care of. Well my prayers were answered as Teresa was the "cat whisperer" I was hoping for. I could not have asked for a better, more compassionate, self-reliant, and intuitive sitter ! Teresa was also so diligent in sending me her daily picture and video updates of my cat. With every picture and video I saw, I knew that Milo was so happy being with her and I never worried for one minute while I was away. What a gift ! Teresa was also a serious life-saver for me as literally an hour before I was leaving for my trip, I found out my cat's tracker app was not working and after a few emails and phone calls, we found out the tracker's server was down. Teresa took the initiative to follow up with getting the tracker to work again which was a HUGE stress-relief for me . She is not only wonderfully savvy with animals but also with technology as well ! I feel so fortunate to have Teresa in my life now, not only as an amazing sitter for Milo but also as a wonderful friend for life! Thank you, Teresa for everything.... Milo and I so appreciate you .....
Kristi was an absolutely incredible sitter -- I think our favorite one ever! She was easy to communicate with, kind and personable, and took great care of our pets and our house. It was the first time we had left both our dog and our cat with a TH sitter and Kristi went above and beyond. She was very self-sufficient but provided fun updates and pictures and our pets loved her. Highly recommend!
We are thoroughly pleased with and impressed by Daniel's kind, generous, and careful care of our cat and our house. He is a committed and experienced sitter who completely understands his role and responsibilities and also how to gently win the confidence and affection of a pet. He is an excellent communicator, and he kept us regularly up to date on our cat's well being--sending us texts and photos at least once/week as we requested. Our cat who is a little afraid of new people, grew fond of him, and we have returned to a very calm, contented cat. We highly recommend Daniel, and we ourselves would be thrilled to engage him again when the need arises.
Lindsey was super communicative, friendly, responsible, and an excellent sitter for our two cats. When we returned, our home was clean and our cats relaxed and happy as if we had never left ! She sent us photos and updates every day, as requested, and when a random mishap occurred in the apartment, she let us know right away and was proactive in handling issue. We felt like both our cats and our home were in very caring, capable and respectful hands. Excellent! Thank you Lindsey!
Kathryn was a wonderful sitter for Princessa! She was flexible and communicative and took great care of my cat and home.
Windy & Dustin are some of my top go-tos! They are wonderful sitters who I can trust to take care of my cats and goats and love them like their own! They are so respectful of my house and are always flexible with me when plans change last minute.
Tracy was an ideal pet sitter when we left for 12 days. She was communicative, friendly, and most importantly took perfect care of our two cats and our house. I would highly recommend her for any sit!
Steven was a great sitter for our black lab Souris and cat Pinot. They were well looked after and really liked Steven. Our house was in good order when we got back and Steven was kind enough to give us a lift to and from the airport. He was very flexible, arriving day early so we could show him around.
Is it better to board cats or leave at home?
Veterinarians advising to leave cats at home with a pet sitter who will stay overnight in your home, boarding is not recommended for cats as they are stressed in a new environment, you can find a sitter who will care for your cats and home overnight at Sittsy.
How much should you pay someone to watch your cat?
At least 20$ per visit, $18/week per overnight watching in your home, otherwise you can find a free sitter at Sittsy.
What do people do with their cats when they go on vacation?
Inviting a cat sitter to your home, boarding the cat with a local business, asking a friend, family or neighbour to feed and check the well-being. The most efficient way to leave your cat during your vacation is with Sittsy cat sitters overnight, in this way, you will save cat sitting costs and make vacation not only for you but also for your cat sitter!
We absolutely love the Doggie Den! We had to board my dog, Atlas, for 9 days & always have the best experience. We had frequent updates with the cutest photos & videos! The staff are so caring & great, the owner is amazing & the environment is incredible. Atlas had a vacation of his own! Pools, trees, toys, & even meditation!! ❤️
I can not express how amazing this place is for your pups. It’s so nice to be at ease while on vacation knowing your pups are taken care of. They go above and beyond make sure your fur baby is taken care of but also have a great time. I love having such an amazing place to board our pups while we are gone when get updates daily and pics. My pups were boarded over Easter and they even got to see the Easter bunny! This place is just amazing.
My pups weekend visit to The Doggie Den was incredible! He's a pretty particular dog and they happily met every one of his needs. They also sent me frequent updates with awesome photos or videos attached (see below). I was more than satisfied with their services and will be back!
Took great care of our beloved Jaxon! Very happy with everything they did to make him comfortable and even sent us videos daily.
We live nearby the second location in Bridgeport, they are always outside playing with the dogs! Our dog loves watching them. This morning I mistakenly heard something from an employee I thought was towards us because our dog was screaming barking and we suppose it was alarming to the other dogs, its alarming to us, he came to us very abused and we are working with a local vet, medicine and lots of love to help heal him. I misunderstood and reported this young lady to the owner. I was in the wrong and when the owner called me she supported her employee while trying to make me understand that this employee absolutely loves animals and did not say what I had thought I heard. I apologized and also sent the young girl an apology but thought I should say it. I apologize. The damage we can do by a misunderstanding. Thankfully this owner knew her employee and knew I must be wrong. I do not mind admitting it and that I will be more careful in the future.
We needed our puppy boarded for a week. The Doggie Den was highly recommended, and we can confirm that the reviews are accurate. It is a wonderful facility, staffed by caring employees and a great owner. We loved getting daily videos showing how well our puppy was getting along. We would definitely use their services again.
Love this daycare! The staff are very attentive and know my pup by name. My dog gets so excited when we pull up and he comes home worn out from a day of playing. We have also boarded with them and they went above any beyond to make sure that our dog was comfortable and well taken care of. I highly recommend The Doggie Den.
We originally used the Doggie Den as a daycare for our puppy while we worked with hopes that she would develop positive social skills. As our puppy grew up and our work schedules changed, we no longer needed the doggie den but there was no way we would stop using it. Our puppy has made dozens of friends and comes home absolutely exhausted every single day. We still use the daycare 3 days/week which is well worth the price (much cheaper compared to some other daycares/boarding facilities). The staff are super friendly, facilities are very clean inside and out, the owner is very accommodating without ever compromising safety, rules, and regulations. We also have an aggressive rescue dog who is perfectly comfortable boarding here regardless of his fear for humans and other animals. Staff constantly send updates, videos, and progress reports which are always greatly appreciated. 10/10 would recommend.
I took my grand doggie there for my son and daughter in law when they were on vacation. Because of Covid I could not go in but the place looks fabulous. I appreciated the fact that I was not allowed in, made me feel like my dog would be safer. The lady that came out to the car to get our doggie was fabulous. Very nice, asked a lot of questions, wore a mask, I was completely comfortable the whole time. My daughter in law received numerous pics and videos during the week. Pivie (yes, that's my grand doggie's name) had a ball. I would highly recommend this place for doggie day care or for vacations!
Marlo has been going to doggie den for daycare weekly for daycare since he was a puppy (he’s now 4.5!). Every staff member is absolutely amazing and treat Marlo like their own. Fairmont is beyond LUCKY to have such an amazing business to serve us. Marlo and I are extremely grateful!
Bark Barn always takes great care of our fur baby. They send updates and let us know of any issues right away. Going the extra mile if anything is needed while we are away.
Bark barn was the first place we’ve boarded our pups since we’ve moved to WV! They were so kind and sent updates throughout their stay, and tailored their approach to each of my dog’s needs! We were very impressed and my dogs had a great time!
We recently were in need of a dog sitter that we could rely on for our boy Rippy and found Barkbarn! Couldnt be happier with the experience , as she allowed us to have a trial play day first to see how he does with the other dogs. He had a great day and did so well! Pictures and videos were sent to me so i could see how he was doing! Am so happy to have found Barkbarn and am looking forward to our next trip, as i feel my boy Rippy will be so very well taken care of!
I was looking for a place to look after my French Bulldog who was suffering from a dislocated disk. The doctors suggest 2-3 weeks rest, with no rough-housing or other strenuous activities. Bark Barn was the perfect place my dog. Talk about TLC. She got it 100 percent. My dog ended up taking surgery and I’m going to use BB for her recuperation period. Just wonderful people who truly love dogs.
We absolutely love Barkbarn! The staff is always amazing and care so much about all the dogs. Our dog Maggie attends daycare and has been boarded multiple times at Barkbarn with no problems. Maggie gets so excited to see everyone at Barkbarn. We always get picture and text updates while we are away. Highly recommend BarkBarn for boarding and daycare!
The owners of Barkbarn are incredible. These two wonderful people will make sure that your dog is not only boarded in a warm and welcoming facility, but that they have ample time to get outside to run, play, and smell. They also worked on little bit of training while our dog was there. We were updated with photos of our dog in their backyard and out on hikes.10 out of 10, worth every penny, and I will 100% be using them again.
My family is so grateful for BarkBarn! BarkBarn has helped us train and care for our very large lab since he was about four months old. He *loves* going to BarkBarn for daycare and boarding, and we trust the BarkBarn team (Alana, Brock, and Hailee) to give the same love and care as they do their own family dogs. We can't recommend them enough!
We took our Golden Retriever to Barkbarn for a weekend stay after hearing so many glowing recommendations. This was our first time leaving him anywhere overnight since before Covid, and we were a little nervous. We could not be more pleased - the owners are so nice and welcoming & great with communication. We will 100% be using Barnbarn exclusively for our future boarding needs in Morgantown. 10 stars!!
We were looking for a new place for our fur babies to vacation at while we were out of town and we were so excited that we found Barkbarn! One of our good friends reccomended them to us and Barkbarn did not dissapoint! Our pups were well cared for and the youngest (3 years old) acted like she could have stayed there all week - she was so comfortable! The owners provided us with updates and pictures throughout our pups stay with them, and were very friendly and professional. We will definitlaly be boarding with them again :).
Took my 4 month old pup to the Bark Barn for full day daycare and she had a blast! I received multiple text and photo updates throughout the day. Owners are incredibly friendly, knowledgeable, and care for all dogs like they are their own! Highly recommend!
Increased pricing and was not made aware it would be $15.00 extra a day to give medication. At pick up, they didn't have the rest of her medication and said she had taken it all - they returned her with her leash, a small zip loc bag of dog food and her blanket. I called to inquire about the rest of her stuff and also let them know there was a whole bottle of medication so it shouldn't be empty. They then found all of her stuff and said we could come back and pick it up. When returning, her bag still had three cans of wet food and treats that had been untouched. I sent her a can for every day she was there, so she didn't get wet food for three days. This is not the service I have had in the past. I sent an email to the owner thinking she wasn't aware of her staffing....no response. Oh - and I also tipped. Do not recommend.
Loved this place when I lived in WV. My 2 guys would always get so excited for daycare...they were even extra patient with my bulldog. Great place and great care.
Fantasic! Owner is great! Their groomer is amazing! I can't rave about them enough!
Dorothy did a wonderful job on Rose and Abbi's summer cut. They feel, look, and smell terrific. Thank you!!!!
My dogs love it here, they honestly didn't do well in other places, but they seem to like it here. They also are great for grooming.
Great experience here. It was about an hour and a half for my dog to get a much needed grooming. Staff were kind and considerate, felt completely comfortable leaving my dog with them.
Worst experience ever. Tried to call about boarding our dog, couldn't get through. We stopped by and inquired about boarding. The worst service I have ever experienced. She was younger, and said that since my dog wasn't neutered they wouldn't take him. Policy doesn't state that. She was not professional at all, and by the look on her face and tone she spoke to me, please take your business elsewhere.
I can’t believe it has taken me this long to write a review. They treat my dog like he is theirs! I know I can ALWAYS count on them and I trust them to take as great care of my dog as if he is with me. I moved three hours away but still take him here. It is always clean as well!
Called a month ago to set up my pets for boarding and was asked to send in the vaccination paperwork. Sent it into the email address listed on the website. I was called TODAY at 1:30PM and told that the paperwork was never received. I was then given a DIFFERENT email than what was listed on the website, and then told that my dog did not have ONE vaccine that NO VET HAS EVER EVEN RECOMMENDED I GET. When I called and asked why this wasn't informed to me prior to THE DAY OF- I was told, "It's very busy, and we only have three people working here". I don't know who thinks that this is an intelligent way to run a business, but they should re-evaluate that. Fix your website, fix your process, and fix your expectations. There's no way that I can get my dog a vaccine within an hour and a half. That isn't realistic. Terrible business.
What a wonderful place! They are always clean and look nice. The staff are very helpful and always willing to discuss helpful tips and pointers for our dog. Their prices are a bit more, but you get what you pay for! They don't have any hidden fees like most places; my dogs gets excised regularly and he loves it there. Would recommend to anyone!!!!
Howard is the kindest pharmacist I've ever known he gives the best advice possible and you never have to wait very long as well as the prices are better than some other places.
They are so nice there. They always take good care of my little guys.
My boys absolutely love coming here! They are always so well taken care of and I love that they get to play all day while I’m at work. I love boarding them when I go on vacation because they love our dogs like their own and my boys love them. Thank you guys!
They were so so kind. I had my German shepherd who doesnt do well with being around other dogs and also has never been groomed . Oh the did wonderful and I really appreciate the time they took working with him . And you could tell he felt comfortable with them. 100 percent would reccomend.
Our beagles have stayed a couple of times at the clubhouse and hate to leave. Both times they spent about 10 days and had the time of their lives. I received pictures and updates on my babies throughout their stay. Price was very reasonable and discounted for the 2nd dog. I always have them bathed before pickup and they smell so good. Your furbabies will be in great hands at Connie's Clubhouse!
Love the people and atmosphere at Connies. They take really great care of my fur babies when its bath n nail trim time or even when they have to be boarded. Amazing place would recommend to anyone!❤ Lol They are animal lovers n treat them like their own family 😍 …
The workers (Morgan and the girl that we dropped Buttons off to) were extremely nice and helpful. It was our pups first boarding and he took it very well.
Everyone was absolutely amazing. We took both of our dogs here . Most the time when we take them to the groomers they are ready to leave i have to say this time was different , they had such a great time . We will for sure be back .
Doesn't return phone calls , is not reliable when it comes to grooming appointments unless we go to there office to schedule them , we will be finding a different place ...
Thank you for being convenient at the time of NEEED FOR MY FAMILY GREAT PLACE CLEAN SAFE AND WARM,COZY JUST LIKE HOME THANK YOU
Very professional, friendly, & knowledgeable! When we call to check on our dogs they always let us know and call back everything's to let us know how good they're doing.
Love Creekside, but don't make the mistake of trying to find it for the first time at night! Once you find it, you and your pets will love them!
Our girl was cared for over a week and came back clean and happy. Will board here again in the future!
Likely the best choice to board your dog in the area. Pet accommodations were reasonable, staff was both polite and professional. However i had to account for all that i had brought for i had to return to 'request' the sheets and bedding i had bought originally, and upon my return i still was not offered my pets feeding bowls as i didn't remember whether I had brought them. As a result i had to replace them.
My mom had to board her husky here while she went to Utah for a family emergency. They were really amazing! They treated him like one of their own dogs. Will be taking him to them again! 10/10 would recommend!
This was the first time we were boarding our babies & its now the place we will in the future. Everyone was super friendly & professional. We ended up having to board a day early & had one dog who needed meds & it wasn't an issue at all. We had some serious anxiety going into this but when we picked our babies up they were so happy. Hearing the girls who worked there compliment how sweet our dogs were also didn't hurt. Seriously 5 🌟 most will definitely recommend to anyone we hear needs boarding. Thank you Creekside Kennel for the amazing job you did with Sassy & Tumble. They'll be back when we rake our next trip!
This was the first time we boarded our fur baby and we were very pleased with our experience. The staff was very friendly and reassuring that our pet would be well taken care of. They even gave her a bath and trimmed her nails for us before we picked her up to take her home. If we are to go out of town again for an extended time we will definately be taking our pet here again. Thank you!
We were lucky enough to make a reservation for our beagle mix only 2 weeks before Christmas. He was so well cared for! Lesley and her staff are wonderful. I can't say enough about how pleased we were with the amount of TLC our furry boy received. Highly recommend!
My Texas lives his visits here!
We absolutely love these kennels. Joe or Lesley as well as the entire staff always make sure that not only our dog is well taken care of but we are comfortable leaving her. Our girl has become like part of the family there. We drive back almost 4 hours to board with them.
If you need to go on vacation whether for a weekend or two weeks this is the place to leave your pooch. We’ve been leaving our Honey their for a few years now and every time she comes back not just happy but better beheaved. Our dog is very territorial and nervous around strangers (Humans and animals) but Sean has worked with her each time she’s stayed their. Also, they are very affordable and have a wonderful facility!
I rarely leave reviews, but feel that it needs to be said with a situation like this one. Communication with this facility needs improvement. We booked our dogs a week long stay here over a month prior to our international trip. I made a point to reach out via text to verify pickup and drop off times before their stay. After bringing my three large dogs during the scheduled drop off time (4-6pm), the owner was a no-show. My husband and I called and texted numerous times in hopes of getting a response. Additionally, I not only messaged and called the Facebook account, but my husband emailed the associated email address. After waiting 40 minutes, we left. Thankfully I had a good relationship with another facility owner and they took all three of our large dogs at 7 pm on a Friday. Had it not been for the other facility, I would’ve had to cancel our vacation. This owner never did text or call me back. The only message that we received, after approximately 1.5 hours later, was to my husband and it said “after 5:30 I assumed you weren’t coming. I can come let you in if you want.” The owner never called, apologized, or attempted to make things right. I started our vacation in tears, worrying about my dogs being cared for. I don’t want anyone else whose dogs are family to go through this, and hope my review prevents that from happening. Regarding the owner’s disheartening response: It’s unfortunate that even though we dropped our dogs off DURING the scheduled hours (5:50) the owner could not make themselves available. We live an hour away, therefore made sure that time was taken in advance to confirm their stay again and again. It’s honestly very discouraging to see the recurring theme of a lack of accountability in the responses to other dissatisfied customers. Someone with this mindset and lack of respect and empathy for others should never be trusted to care for animals. I hope you learn to take accountability and appreciate your customers.
best place i’ve ever taken my dog. my dog has severe anxiety but she loves the people here. they take such good care of her. i don’t trust anyone else with my dog!
Impossible to communicate with. No one answers the phone or calls back in a timely manner. We arrived on Wednesday at 0940 and waited for 20 minutes for someone to arrive. CALLED LISTED Phone number multiple times. According the the signage posted in the building no one is present at the facility after 10am until later in the afternoon. The 2 small dogs outside in a doggy prison with no shade seemed healthy but sad. Since NO ONE showed up by 10am we opted for another dog boarding facility that happily took our dog. This other facility also noted other dogs coming to their facility because of communication issues with BRB.
if you need to leave your dogs at a trusted hotel, I 100% recommend booking a reservation for your dog at Bakers Ridge Pet hotel. I have been having my dog stay there when I need to leave morgantown for years and never had an issue. Sean the owner does an amazing job on taking care of all of the dogs. You can tell he loves dogs with his dedication and hard work. Again this is an amazing pet hotel and I wouldn't bring my dog anywhere else.
It seems like they genuinely love dogs and my dog, who has a lot of anxiety, is never afraid to go here! It’s also more affordable than some of the other kennels in town.
This place is great! I took my dog here this past weekend for a stay and he had a great time. The owners are so friendly and kind and took great care of my pet! I definitely recommend booking with them and as I will be in the future!
Irresponsible and unprofessional. Unreliable. It is such a shame. The original owner, Jeff, was a great guy and took excellent care of the animals. I had reservations for two months prior. We confirmed the reservations also. I called prior to boarding and could not get anyone. I went to facility and times are posted with a phone number. Voicemail was full and no one was there. I left a message the following Monday and stated I would like to make a reservation which was the only way I could get a call back. I got a call back from an extremely rude girl. I told her you almost cost me a thousand dollars with flight and hotel reservations. She was obnoxious and said their phones were down. Well, post a cell number on your building. There is no way I would trust these people to care for my animal. In response to your comment: You have never met me or my dog, although you have made multiple false statements. My dog has never bitten anyone. Bonnie gave me her phone number several years ago. Good luck in your business.
10 stars!!!! I am so thankful I found the Bakers Ridge Pet Hotel. My puppy, Judah loves daycare and the owner Sean. Judah comes home happy, content, and eager to go back. Sean is amazing with Judah. He seems very knowledgeable about dogs and enjoys his work. I would highly recommend.
The lady owner is very nice and goes above and beyond for our dog. There has been a couple times when we have extended our stay and Hulk has ran out of food and she used her own food to make sure he ate. Hulk gets excited everytime he notices we are making the turn down the road to head to the kennel. Then when he sees Nellie(Bonnie) he gets even more excited and can’t wait to get out of the car. I have never trusted my dog with just anyone but I knew the first time I went to look at the kennel and for her to meet Hulk he took to her instantly. I will never take my dog anywhere else.
Took my dog for an all around hair cut. When I picked him up he looked and acted tramatized! Hair cut wasn't too bad until I got him home and he was in pain by his neck and face..he sent home with deep cuts where the side of his face whiskers and on his neck where he was probably nicked by clippers. Don't let your pet get tortured here!
I was very happy to be referred to Circle M, I was very at ease knowing they would be cared for and pampered.
I would give negative stars if Google let me. . My grandma normally frequents the Circle M Pet Motel for her pups grooming needs. Until today... . Upon arriving with the puppers the owner and groomer informed my grandma that he didn't need a trim. Grandma insisted that he was pretty shaggy and a trim would do him some good. I agree with grandma. He was pretty shaggy and you can tell just not as comfortable as normal. . Grandma should have known something was up when her dog was scared to enter the facility. Well the proof of what happened during his stay is in the photos on this post. For a dog that "didn't need a trim" this is how he looks now. Australian Shepard's are not short haired dogs. The groomer of Circle M Pet Motel shaved her dog out of spite and then charged her $100.
Circle M Pet Motel in Philippi, WV is an exceptional pet boarding facility that deserves a glowing 5-star review. From the moment I walked in the door, I was impressed with the clean and welcoming atmosphere, as well as the friendly staff who greeted me and my furry friend with a smile. The facility is spacious, well-lit, and thoughtfully designed with the comfort and safety of pets in mind. The staff are highly professional and clearly passionate about what they do. They took the time to get to know my pet's individual needs and preferences, and made sure that he was comfortable and happy during his stay. I appreciated the regular updates and photos that were sent to me while I was away, which gave me peace of mind knowing that my pet was in good hands. The attention to detail and level of care provided by Circle M Pet Motel is truly exceptional, and I would not hesitate to recommend them to anyone looking for a reliable and trustworthy pet boarding facility. Overall, my experience with Circle M Pet Motel was excellent, and I would give them a 5-star rating without hesitation. Their commitment to providing top-notch care for pets is truly remarkable, and I will definitely be returning for future boarding needs.
Took very good care of our pooch! A good ways in the country and that alone caused a 4 star vs a 5. It is very obvious the owners care about the pets left with them. Highly recommend Circle M if you don't mind the drive.
My fiancé set an appointment to drop the dog off at 10 am on a Sunday before vacation. The woman left as we pulled in at 9:58am. After knocking on every door and calling every number available, we left about 45 minutes after we arrived. We found out she “had a class” to go to which is why she left. It really put us into a bind because we had to call around and get another place to board the dog as we were leaving for vacation then. I had heard the owners are not very nice to begin with. These people are incredibly unprofessional and I wouldn’t recommend them to look after anything let alone a loved and cherished pet.
I have kenneled my dogs here for 10 plus years, owner and staff are excellent. They have cared for one sick dog as if it were their on, and saved its life. They all care I mean really care about the dogs they take care of. This is a Five Star place to leave your dog, or have it groomed. There is no more better place to kennel a dog where it is monitored 24/7. I would recommend it unconditionally to friends and family. Jack Elzner
Intelligent, respectful, caring & knowledgeable staff. Was very pleased with this family business. Pricing was great. Would drive an hr or so just to have them handle any pet! Will use them for the life of our GSD's!
Judy does a great job! She takes her time and is very kind with my dog. I moved out of state and continue to bring my dog back to have him groomed here!
The best dog groomer I've been to. Will stay here. Very pleasant and nice. She takes her time.good hearted woman.
We just had our first stay here this past week and I couldn't have asked for better care for our pup! They go above and beyond to make sure they are comfortable and very well taken care of. 100% recommend!🤩 Before, when we would pickup our dogs at other kennels, they appeared scared and was eager to leave. Here, my dog was happy and I could tell she was very satisfied with her stay :)
Highly recommended Mountain Laurel for your boarding needs. The staff is friendly and accommodating and the facility is spacious, clean and very well kept. They will let you do a “pre stay visit” to see the facility if you’re apprehensive leaving your “fur baby”, will give you updates/pictures during the stay and provide one on one enrichment/play if that is something your dog likes (something not all kennels do-aka just leave them in their kennel run with no interaction). The kennels themselves are climate controlled and even have in floor heating for cooler stays which gives you and your pup comfort and feature private exercise runs. We have had nothing but positive experiences when leaving our dog in their care!
I cannot say enough good things about MLK, I’ve been utilizing this facility for over 8 years. Having a trusted place that you can take your fur baby is literally priceless and I won’t take her anywhere else. My American Pitbull is sometimes challenging and they have always accommodated her sensitivities where other places would have thrown their hands up. I am forever grateful for you guys!
They will be our go-to from now on. Best kennel we have been to. Very pleasant people. If you need a kennel to trust with your dogs here they are!
great place to board your dogs. Super easy to book, affordable and convenient for anyone in the cheat lake area. highly recommend.
These folks are beyond awesome. Our dogs were happy and well taken care of for their stay. The price is reasonable and well worth it for the care and convenience. Veteran owned, pet lover owned as well.
Mountain Laurel is our go-to spot for our dog any time we need to leave town. I can always count on them to follow feeding and medication directions and give him all the love and care he needs while we are away! Each dog gets their own private run with heated floors to keep them cozy. I never have to worry about our pooch while we are on vacation and we’ve got Mountain Laurel Kennels to thank for that!
Jack is fantastic! This is the only kennel I have ever been happy with
Our dog is a little fearful of me people and places until he gets to know them. Jack and the staff at Mountain Laurel Kennels were great! And the facility is great as well. We just moved to the area, and are very thankful that we found this place. And so is our boy, Winston!
This is the second time I've used Mountain Laurel Kennels. I can honestly say this is the best place around to take care of your pup while you're away, Owner is very professional and kind. All staff working here seem to have a genuine care for the animals placed in their care. I highly recommend him for dogs of all sizes and age.