Dog Sitters in Bury St Edmunds

The poor customer service skills of Camptails staff is extremely poor , yet they are proud of it. Read the other one star review which matches my experience with them. They have so much attitude over the phone and in emails. They told me about their cancellation rules only after appointment was made and then needed to be cancelled. At that point its too late to bring that up to the customer. I never actually got to using their service as the appointments part was so uncomfortable. Up your game if you want to succeed. You work with our precious dogs, how can we trust you when you can’t even treat the dog parents respectfully. Hint: Lay out all your ground rules prior to appointments.

Our dog goes in once a week, he really enjoys it . The staff are really friendly and knowledgeable. All he dogs appear to be well looked after/ entertained.

Our girl has a fantastic time and comes home exhausted😁. She absolutely loves it at Camptails and worth every penny. …

My mini Yorkie puppy loves chasing his friends and getting cuddles here. The staff make sure he enjoys his playtime with other friendly dogs.

Excellent, friendly staff and it always seems very clean. And most importantly my dog loves it. They do a great job in the Groom Room as well.

Tails is a wonderful place to leave your loved pet! Please do not confuse this place with your standard dog "storage" kennel. Camp Tails is an all day activity centre with trained staff caring for and engaging with your dog around the clock, litteraly. Their space is awesome, it's open and stress free, the level of socialisation your dog gets is exactly what they need. Our dog Pepper loves the attention and comes back home exhausted after a day. The staff are excellent and super helpful, I have no worries in leaving my dog here and leave with peace of mind that she's being looked after to an excellent standard. Thank you!

Potato has been a day camper for several years and he absolutely loves it! It is wonderful to see him excited to go through the door knowing that he will have the best standard of care and supervision whilst there. Everyone wants their dogs to have fun and be safe at the same time - Camp Tails have nailed this! All of the staff are super friendly and their love and commitment to all of the dogs really does shine through. Potato comes home in need of a post day-care nap after all of the interaction and fun he has had with his doggie friends :) Goes without saying - I highly recommend Camp Tails, they truly do make dogs happy!

Indy had an amazing first day at Camp Tails and came home knackered! They did a report card for her first day and even posted videos on what the dogs get up to! They do enrichments for them such as puzzle feeders and agility which is perfect for a spaniel! We will definitely keep using Camptails, thank you ☺️

Two very happy dogs using Camp Tails for a few years, using both the daycare and overnight stays. The dogs have always been so well looked after by the friendliest and most professional team.

Love Camp Tails Groom Room! My dog is always happy in the capable hands of their excellent staff and comes out looking a complete dude to boot 😁 Special thanks to Hannah! ⭐️⭐️⭐️⭐️⭐️ …

Jane has been absolutely amazing and I couldn’t recommend anyone more to look after your dogs. She has been walking Bowie for the past 8 months and is incredibly reliable and professional. I am very grateful for the kindness and care she puts into her work - she never fails to update me after walks with pictures and the route she took. She is the best, and I know your dogs will be in good hands with Jane!

Jane is brilliant! It's great to have someone we can rely on to take our spaniel out regularly. He always comes home happy and tired after his long runs with Nala and other dogs. Most inportantly, we know he is always safe and well looked after by Jane.

October 2023, Jane looked after our Daisy. We were feeling anxious as this was the first time we left Daisy with someone else. Jane has invited us for a meet and great, when we left we felt reassured that Daisy will be in good hands. Jane followed Daisy's routine (e.g. walked her every day) and Daisy was looked after emotionally too, e.g. she was allowed to cuddle with Jane and her family on the sofa at the night. We got pictures every day so our mind was put to rest and we were able to enjoy our holiday knowing that Daisy is happy. I can just recommend Jane to everyone. Daisy get on well with Jane's dog (a beautiful Hungarian vizsla). We tried to book her again, but unfortunately she was already fully booked. No wonder, once she looked after your dog you want to book her again. So make sure you book her services as soon as you know the time of your holiday :-)

Jane and Paul were brilliant when I needed them to look after my boxer for a week! I got photos and updates everyday, and the reassurance he was no trouble and in safe hands. Nothing was a problem for them. I will definitely be using them again.

Jane is the perfect dog walker! Our dog, Enzo is over the moon after going on a walk with Jane and he’s always so happy to see her. She’s always punctual and great at communication. Trust her completely!!

Jane is fabulous, Busby cannot wait to get inside and spend the day/night with Jane & Co. I never worry about him when he’s there, I have complete peace of mind knowing he’ll be well walked, cuddled & looked after. I can highly recommend Jane.

Absolutely brilliant! My dog loves Jane and is like a second home for her! She is very caring and would treat my dog like her own!

lovely home, with and enclosed garden, my dog came back happy and tired from his busy day, thanks Jane!

Jane is very accommodating, always been very happy with the service provided. Highly recommended.

Wonderful service every time. Very well looked after.

Just picked up our beloved dog Winston after a weeks stay with Sharon - he had a wonderful time and we thoroughly enjoyed our daily pup-dates of photos. Thank you so much We Love Pets for being so brilliant at what you do. My dog Winston has health issues which they fully accommodate - so for us to be able to go on holiday gives us huge peace of mind. A very worthy 5 stars

Sherlock loves going on holiday to We Love Pets Bury St Edmunds and we get regular updates and photos so we know what he’s been up to. He comes home happy and relaxed which is a relief as we tried other options and he came home very anxious. They really know how to look after him!

Where do I start. From first contact with Tasha I just knew my furbabies would be loved and looked after. When Tasha first popped over to go over everything and meet them she instantly got down to their level and spoke with them. All three of my furbabies have very different personalities and having given a brief before meeting them instantly knew who was who. I got updates and photos everyday which meant I could relax and enjoy my break knowing they would be just fine In her company. I also added an extra day while away and Tasha said it would be absolutely fine. Knowing that my furbabies were in their own surrounding and meant they were kept to their own routine was totally reassuring. Along with my house being kept safe aswell. I’ve had house sitters in the past and they didn’t quite look after the house either. So it was lovely on my return that it was clean, tidy, and nothing broken. 🥰 Shall defiantly be using this service again when we hopefully get booked to go away again in oct.

Tasha and Andy looked after our grey tabbies while we had a week in Cornwall. They sent us photos every day and kept us reassured that our babies were just fine. They didn’t just pop in - that stayed and played with our curious affectionate kittens. I wouldn’t hesitate to have them again and can highly recommend them both.

Thank you so much tasha from we love pets bury st edmunds, who looked after our two ragdolls when our usual sitter was on holiday.. Communication was brilliant, we had some lovely photos and our cats were very happy.. Will definitely be using again. Thank you.. Tracy Foreman.

From first contact and meeting Tasha, Milo, our dog, was in love! Communication was great, and Tasha gave us options for house sitting and also boarding with a pop in for our cat. There was no pressure for either option. In the end, we used Tasha and Andy for House sitting for our dog and cat while we were on holiday. This was the first time leaving our animals with someone who was not family, and Tasha put all my anxious thoughts to ease. While we were away, we got daily and sometimes twice daily updates with pictures, which I found fantastic. Upon coming home, Tasha had hoovered, mopped, and even cleaned the bathroom while also washing the bed covers. This was amazing to come home to after a long flight home! We would definitely recommend We Love Pets BSE and would not hesitate to use them again. Thank you again, especially from Milo and Mittens.

Tasha was great from initial contact through staying with our pups! She loved our babies as her own and sent plenty of pictures and videos for our peace of mind. Our pups definitely missed her when she left!

An excellent service provided by genuine animal lovers who love and care for your pet. I am confident whenever the team look after our cat, that she is well looked after, given plenty of attention and our property is looked after and safe.

We Love Pets looked after our two cats and two indoor Guinea pigs for two weeks this summer and I honestly cannot fault them. The pets looked very happy and relaxed when we returned. The cages and litter trays were super clean. We got pictures everyday which was really reassuring and they sent us regular updates. We will definitely use them again.

We have just been away for a stress free break knowing that We Love Pets (Bury St Edmunds) were house sitting our 2 beloved older ladies. Apart from the dog & cat being well, the plants watered, the house left in a good state, the daily emails & photos… I think the best thing was having the confidence to know we could enjoy our break without worrying about the really important stuff. Would recommend to anyone that loves their pets too.

I could not trust someone more with my dog! Not only does my dog get a best friend, but I get someone I can always rely on, too! I 100% recommend Emma.

Emma is amazing! I was really nervous about having someone else look after my dog as he has a lot of behavioural problems, but she reassured me and took great care of him. When I came back I found she was even able to do a bit of training with him and so some of his problems were better! Couldn't recommend her more, especially if you have a dog with behaviour issues.

I’ve been using Emma for a couple of years now, she’s done wonders for both my eldest dog and my pup, they love going to see her and ignore me if I around. Emma also sits for me in my house with them and I get regular updates and photos from her. Emma’s done training with the boys for me, tells them off and corrects behaviour, group walks are fabulous, both my boys are so calm with other dogs now, I fell on my feet finding Emma x

Emma has been amazing with our new dog custard we are first time pet owners and I couldn't ask for more support. It's nice to actually have a dog walker & sitter there cares so much . We get updates when they are in walks and lots of communication for over night stays

Really lovely lady and great for group walks

Emma is amazing

Sarah has done a great job looking after Reggie our house rabbit whilst we were away for a few days. We were sitting having our tea and "ping" our phone went - Sarah had sent us a video of Reggie enjoying himself and some lovely photos of him really chilled and relaxed. A weight off our shoulders and we felt reassured he was being looked after and loved whilst we were away. So happy we've asked Sarah to look after Reggie again later this year :)

We asked Sarah to look after our cats whilst we were on holiday. Exceptional service that I would happily recommend further. Thank you Sarah.

We've used Sarah many times to look after our cats in our home. We can thoroughly recommend her. Totally trustworthy, the cats love her and she copes with our cat with renal issues. We never worry about Mikey and Mavis when we go away.

Excellent service all the time! The dogs love it!! Always come back happy!!

Carol is brilliant. She works with you and has great attention to detail wanting to know daily routines and patterns so that your pet is completely catered for. I felt at ease being away knowing my dog was being looked after. I even got regular updates and photos. I would never hesitate to use Stellar Pet Care and neither would my dog!

Emily has been walking my dog for over a year now and I wouldn’t use anyone else. Our dog always has a great time with Emily and he is so excited when he sees her. A couple of times my dog has been injured when he is with me, I always warn Emily and she adjusts her walks and takes great care of him and provides me with an update. Highly recommend.

Emily is so great with our shy cats. They warm to her so quickly, I feel at ease going away knowing she looks after them. Highly recommend!⭐

We love Emily!!! Emily has done wonders with my (people) reactive Labrador and has been so patient and just all round amazing. I’m a bit of a helicopter dog parent and the idea of leaving her makes me super anxious but Emily has put my mind at ease massively. Can’t recommend Emily enough! ❤️

I contacted Emily to ask about wether she also looked after rabbits for my Mum. Initially she replied pretty quickly to say yes she definitely does but then just stopped replying to my Mum. I messaged too to ask her a question about if she looks after cats and she never replied to that either. Really unprofessional to not reply. Really unimpressed.

Emily has been a god send, so accommodating with her availability, reliable and kind natured with my kitties. Can’t recommend her enough.

Emily is great with our dog who is a rescue and has behavioural problems. Very friendly and reliable.

The most amazing dog walker ever. She loves our dog and treats her like her own. She gives us updates every day and also has helped us to train her. Couldn't recommend Emily more!!

Emily has been walking my 14 month old Lab for several weeks now, she is amazing with him. He goes off happily with Emily and always comes back happy. I would highly recommend her

Emily is incredibly thoughtful and caring towards my pup! She makes sure to update me throughout the day and genuinely cares about his wellbeing! Thank you Emily ☺️

Gave Emily a few weeks off because she was feeling burned out. Then she replaced us with other clients and couldn’t help anymore. Overall good with dogs.

We definitely recommend Fiona and David to anyone! We nearly cancelled our holiday because our dog got a skin infection and needed supervision most of the time, but then we bumped into their website. Bella had a trial day, and we understood immediately we were in the right place. They really care about their "guests", and because Bella had special needs, they looked after her as if she were their own. When we went to pick Bella up, she was happy and relaxed, and her skin infection was gone too. Thank you again, Fiona and David; as soon as we plan our next holiday, we won't hesitate to contact you!

Fiona and David are lovely. They are clearly very experienced with dogs, and people you can absolutely trust to care for your dog when you're away. My dog became unwell when staying with them, and Fiona dealt with it superbly, keeping me informed of her progress. I would absolutely recommend the Dog Hotel to anyone.

We live in Bristol but rather unusually were looking for home boarding in Suffolk. We had quite a specific list of requirements and the Dog Hotel met these and more. Our dog had a great week with Fiona and came back happy and relaxed. Highly recommend, would definitely use again!

Wow! We are so lucky to have found Fiona and David at The Dog Hotel. The owners are super kind and understanding. There are no limits to exercise (which we’ve experienced elsewhere before) the dogs receive so much love and affection in a home from home environment. I have two energetic spaniels who need to run and be outdoors. 12 acres to play on is their heaven! Thank you again from us and two sleepy dogs 😃

I can't recommend highly enough! From the first contact, we were struck by how kind, and caring Fiona and David are. They truly go above and beyond to ensure each dog has a wonderful experience. Every time I leave my dog in their care, I have complete peace of mind knowing she will be well looked after. And she always comes back happy, having had a fantastic time with lots of play, exercise, and affection. I trust them completely and cant imagine leaving my dog anywhere else. Thank you for providing such a wonderful, reliable service!

Put simply, we know we couldn’t do better. Fiona and David ensure the wellbeing and happiness of our much loved dog Arthur to such a degree that it would be impossible to ask for more. Arthur loves his visits to the Dog Hotel which of course means that we in turn are able to go away, relaxed and care free in the certain knowledge that he is being cared for in an exemplary manor - a real home from home, we are so thrilled we found such a wonderful place.

Our boy is so excited to arrive at The Dog Hotel we know that he is happy to stay with Fiona and is extremely well looked after. He dashes in on arrival, we couldn’t ask for more. Fiona always takes the time to get to know our dog’s needs and is ready to tailor her care.

Fiona and David take excellent care of our small dog. We know when we go away that we don't ever have to worry about her as she is lovingly looked after. I would highly recommend the Dog Hotel.

We have used the Hotel for a number of years and they are fabulous. Fiona is great and our dog Teddy loves staying there, in fact he never wants to leave when we go to collect him. I would highly recommend to anyone.

Our two dogs had a fabulous time at The Dog Hotel. We could go away knowing that they were being well looked after and with people that cared about them and their well-being. Fiona was happy to send us photos or videos to reassure us during their stay. Surprised they wanted to come back home!! Would definitely recommend and use again.

Suzanne looked after our dog Buffy since she was 6 months till she was 2 1/2. We are moving out of the area soon and will miss having someone so trustworthy to look after our girl. Our dog adores her and was always pulling the lead towards the house, which made us so happy. Couldn’t ask for more! She communicates brilliantly, is compassionate and just a lovely person all around. Rare find!

Spot On is run with a kind hand & canine orientated hearts! I have been using their boarding services for several years now & judge them by my dogs reaction & returned to me status. My dog is excited as soon as the overnight bag comes out. By the time we are packing up to drop off, he is ready & waiting to get in the car - such anticipation! You may expect a well administered, regulations adhered to set up. A clean & warm home to accommodate your four legged family & a friendly welcome! My dog has always been happy to return & so, therefore, am I. Thoroughly recommended family team making it a home from home experience for your pet!

I have been using Suzanne at Spot On Pet Care now for many years now and I feel compelled to leave feedback as I‘ve just noticed someone had left 1-star feedback. My experience of Suzanne is nothing but polite, very helpful and absolutely professional. She has been taking care of my pets for many years now and I would definitely recommend Spot On Pet Care with complete confidence.

Su and family have provided Dog walking, daycare, holiday stays and emergency cover for my dog for the last 7 years and before that looked after my elderly fragile cat. Their service is fully insured and they adhere to high professional standards. They have a great bond with my pets who really enjoy spending time with them as they are treated like one of the family - a home from home. Spot on were key holders for my house which was so useful when I had to rush away on a family emergency. They were able to collect my dog and all she needed and look after her until I was ready to come pick her up. I tried other companies before I discovered Su and family and this is the best by far.

Spot On Pet Care have been looking after Stanley for over a year now.We used their Dog walking service regularly when Stanley was a puppy and now he attends day care and stays overnight and whilst we holiday! I only have to mention Suzannes name and he is chomping at the bit to get round there. Would Highly recommend anyone wanting home from home care for their doggies.

Phoned up to arrange a stay for my dog. She asked what sort of breed he was and if he was good with other dogs. I answered he is half border collie half golden retriever and that the border collie breed makes him pretty excitable but he is a good boy. She promptly said he wouldn't be a good fit because it was in her home. I can understand not wanting a misbehaved dog in my home. But what she failed to find out was my dog is 9 years old and as sweet as they come. It would have been more professional to maybe arrange a meet and greet. Or to at least find out more about him.

Barney loves going to day care each week and Suzanne takes so much care of him - starting to think he likes Suzanne more than me! He can never wait to get through the gate. Suzanne is very caring and I know Barney is in good hands. I would never dream of sending him elsewhere. All queries are responded to very efficiently. Excellent service all round. Would definitely recommend

We have taken our dog Millie to Suzanne for boarding many times now when we have been away and can not take her with us. She is well cared for in a nice family environment and is always happy to go there. I would recommend Spot On to anyone who wants to know there dog is in good hands when you are away.

Suzanne is always super helpful and reassuring when we are away from home - let’s us know how it’s going with updates - we are 100 percent confident that she cares for our pet like we do - would completely recommend her company services - she does deliver.

Great all round service! Thank you for looking after our dogs and loving them like your own. We are so pleased to have found someone we can trust with our dogs.