Annie sat for our cat, Tuna, over a long weekend. She was extremely kind and self-sufficient. When we arrived home, Tuna was relaxed and happy and our apartment was as clean and tidy as we had left it. Annie would be welcome to sit for us again any time, we'd highly recommend her.
I could not have asked for a better first experience with zeewoi! Jordan and Nataki were great at communicating from the very start, and they sent me pictures and updates every day. I didn’t have to worry for a moment that my cat Anya was feeling lonely because I could tell she warmed up right away, even though she’s usually quite shy! They also went above and beyond making sure my apartment was tidy for when I got home. So grateful and would definitely be honored for them to sit for me again any time!
Francesco has been taking care of my furry babies and my place while I'm away for well over a year now, and I couldn't appreciate him more. He is a joy to communicate with, and the most reliable person one could hope for. Being able to count on him while I'm traveling makes a world of difference, because I know I don't need to worry about anything while I'm away. Benny and Zumba love him and are very well taken care of. I know because I come home to two very relaxed and happy kitties. I am super grateful to have found Francesco!
Hannah and Joseph were so kind, so communicative, and clean! Kevin seemed so happy in all the photos they sent. Not only did they wash my sheets and towels they used (without my requesting it, simply out of the kindness of their hearts), they ALSO then put my fresh sheets on the bed! 🥹❤️ Such incredible sitters. 10 stars!
Misti was wonderful! She was able to come by before I left town to meet my dog, Grace, which I really appreciated. She sent daily pics or videos and made sure that Grace got tons of snuggle time, which is a major requirement to keep my dog happy :) Cats and skateboards are evil enemies to Grace and it sounds like Misti experienced both and handled it flawlessly! Misti was a great communicator, left everything tidy for me when I got home and Grace was super mellow and relaxed, which tells me she got all the care she needed while I was gone. I highly recommend Misti - I'll definitely be asking her to sit again!
Lilly and Thomas stayed at our house and cared for our dogs for a month. I think they took the dogs to the beach nearly every day. Seeing pictures of our dogs on the beach made our time away from them feel so much better. Our house was immaculate when we returned, and we felt so fortunate to have such kind and loving people step in for us in our absence. Anyone would be super lucky to have them in their home.
Gwynn was wonderful! She was super communicative, flexible to come to our house beforehand to get oriented, and attentive to details. She connected with our pup, Scout, immediately and we felt so assured that he would be well cared for with her. We hope Gwynn can come stay again another time!
I was thrilled to have Courtenay as our sitter. We had a few last minute changes and she was very accommodating. She is a very pleasant, well spoken person who bonded very quickly with our dog, Pepe. We were in Europe and Courtenay keep us we’ll informed via internet, pictures and all. We came home to a clean house, a happy pet and a delicious pie she left for us in the refrigerator. You would be very pleased to have her as your sitter. Lucy Hottle
Wendy was great, she kept us updated on the dogs and all the fun she had hiking with them on the mountain. I returned home to a very tidy house. My dogs just loved her. I will definitely have Wendy sit for me again and would be very lucky to have her do a sit for you.
Julian and Susan were amazing, we came home to happy healthy creatures and a clean, tidy home and yard. They communicated with us during our vacation, both about anything unusual and just to let us know when things were going well (as they were the majority of the time). They are very adaptable and capable people, I highly recommend them for your home and pet needs.
Create your free profile and find a trustworthy sitter near you today!
Add your pet care details and dates, then invite as many sitters as you’d like.
Pick a sitter and confirm the sit. Relax knowing your pets are at home instead of in a kennel.
Your sitter will send updates while you’re away. After the sit, write a review for your sitter.
Eliza was my first sitter after signing up on zeewoi. I’m Soooo happy to have had her in my home watching over my dogs. They were very well taken care of and she did everything I asked her to do with the dogs meals and medication. Plus she took excellent care of my home and plants. If you are lucky enough to get Eliza to stay at your home, you will be so glad it was she who took care of things! Very happy 😃
Maryna was an excellent pet sitter and houseguest! Communicating with her was easy, and she always responded to my messages quickly. She was also incredibly self-sufficient! Moreover, Maryna graciously agreed to check on my neighbor's cat for a couple of days as well. My dog bonded with her quickly and was happy and healthy when I returned. The house was also spotless. I would happily have Maryna sit for me again!
Denise was by far the best pet sitter we have ever had! She watched our two pups while we were gone for 3 weeks and took amazing care of our dogs and home. She took the time to ask questions and make sure she understood each dog’s needs as well as how to take the best care of our house before we left. She sent videos everyday updating us on how the pups were doing. We were so happy to see how much quality time she was spending with them and how much they loved her. Our dogs were so sad to see her leave and we can’t wait to have her back. Denise made sure that the house was in perfect condition when she left and treated our home as if it were her own. If you are looking for a pet sitter, look no further. Highly recommend Denise!
From her promptness to schedule a pre-sit call to her truly thorough tidying of our house, Stella was an amazing housesitter from start to finish!! She read all the info we put together ahead of time, and asked for clarification on just a few things which made us confident that the pup and the house were in good shape :) Stella was really gracious when we admitted to not having a coffee pot, and handling things calmly when there was an incident with street parking. Maybe most importantly though our dog Luke was calm when we came home. I think if future sitters are clear in their expectations around frequency of communication/photos and the dogs needs then Stella is the perfect person to exceed your expectations!
Such a great family! George, Larissa and their crew were a fantastic bunch. Our large senior dog got an eye infection right before we left for our trip and so we had to ask them to do some extra eye care. When it was clear that it wasn’t getting better they were willing to load up Lorax and take him to a vet appointment and then apply the prescribed ointment for the next week and a half. Definitely above and beyond care that we really appreciated! Our house was left in great shape, our pets were super well cared for, and George and Larissa were great communicators. We have had many many sitters over the past 3 years but this was the first family. Nothing to worry about, they were terrific and we would happily have them back again. Thanks for taking such good care of our fury family and our home!
Brian is awesome - he is simply the best pet sitter and house sitter that we have EVER had and we've had a bunch. He is experienced, thoughtful, respectful, loving, appreciative, helpful, enthusiastic...the list just goes on. Started with our initial call - it was our first sit with zeewoi and he immediately instilled confidence in us in how he talked about his experience and how he saw his role. In the pre-planning, he had great questions for us and helped us to get organized. He was thorough through the instructions, came in a day early to make sure he understood everything about our house and our dog and then followed through on everything. He even drove us to the airport and picked us up on the return. Along the way we were gone, he sent us pictures and kept us updated - always making us feel good about being away and knowing Jorge and the house were in great hands. We had workers coming to fix a fence while gone and some other activity at the house - he was helpful, available, and willing to do whatever was needed to be done. He was self-sufficient and when it came time to leave, he had everything organized and cleaned at the house - he left it in better condition than he received it. We would love to have Brian sit whenever we are away (and in fact will invite him and hope he says yes!) - any one would be lucky to have Brian as their house and pet sitter.
Christina is the best house and pet sitter that we have ever had. She leaves the house immaculate. She is independent, reliable, and totally professional. Communication is excellent. In terms of pet care, Christina is special. I think that she is a dog whisperer. Bridie, our crazy Wheaten, adores her and is sad when she leaves.
Lynn and Ray were fabulous sitters, going above and beyond to take care of our home, yard, and rambunctious pup. Leaving him for three weeks was very difficult but we felt confident once we met them. They are great communicators, very professional, capable of handling any situation, and personable. Since they are fully self-contained in their van, they arrived a day early so we could show them the place, have our dog Bailey get comfortable with them (that was immediate ☺), and get to know them over dinner together. While on our trip, they sent us daily photos of Bailey, which we really appreciated, and updates on their activities. They took him hiking almost every day and kept him well exercised. Any issues that came up (e.g., our irrigation water ran dry a couple weeks in) they communicated to us and we were able to resolve them quickly. They also harvested ripe berries and squash for us and even harvested and dried tomatoes in our dryer. We spent our entire trip feeling assured that all things were being taken care of and feel ever so grateful that we found Lynn and Ray through TH. We returned from our trip to a house that was thoroughly cleaned (better than we left it ☺), with fresh sheets on the bed, and a happy dog. Five-star sitters for sure!
Tom and Diana were perfect house sitters and guests. Great company, our dog immediately made herself at home with Tom. Animals loved and cleaned. House spotless, great communication and even left a thank you card and gift when they left. I couldn’t recommend highly enough.
Ranji was a wonderful pet sitter for my dog Zoe and was very easy to communicate with and kept me informed. She took wonderful care of our condo and wouldn’t hesitate to have her in my new home in NJ if she wants to check out a new area.
How much does it cost to hire a pet sitter in New Plymouth, New Zealand?
Pet sitters on Sittsy offer pet sitting free of charge.
Why someone want to do dog sitting overnight?
The main reasons dog sitters join Sittsy are:
- They can't have their own dog right now but want to share their love for animals by helping out locally.
- They are work from home professionalist and want to pet sit in different cities.
- Many retired teachers, nurses, firefighters, and others enjoy traveling and caring for dog on Sittsy.
How many dog sitters are in New Plymouth, New Zealand?
As of Aug 2024, there are 1136 dog sitters
in New Plymouth, New Zealand
.
You can filter, sort, expand your radius to find the perfect pet sitter near me.
As a reminder, pet sitters joining Sittsy must pass a background check for you and your dog safety.
How long will it take for me to find a dog sitter in New Plymouth, New Zealand?
Sittsy makes it easy to reach out to multiple dog sitters about your booking.
Typically, 94%
of New Plymouth, New Zealand
dog sitters respond within 24 hours.
Once you create your profile, dog sitters can apply to care for your pets, and you can also invite them!
Do dog sitters in New Plymouth, New Zealand pass a background check?
Yes! dog sitters joining Sittsy must pass a background check before offering their services.
My dog loves his visits, getting excited as soon as we turn down the road towards it, and comes home nice and exhausted. Definitely recommend for our four legged friends, they have so much fun and this is great value for a day worth of fun!
So far so good. Bella seems super excited to go in. It's a shame we don't get more pics though. Would love to see what she's up too😊 …
The Ultimate Place for your furry friend. They're with their mates and love it! 👍 …
Elliott has a super time and come home so tired . He loves it Staff are amazing . Great place
Speedy reply to email and friendly reception. Went over and above to ensure our doggo was ok and even phoned next day to check she was good with the shampoo etc. A+++
Such a brilliant place, the people are friendly and love what they do. Our dog has the best time every week!
Awesome team with top notch service to our fur babies 😍 …
Amazing staff and great atmosphere. I genuinely feel safe leaving my pup with them :)
Our dog loves it here!
Awesome staff, very friendly and so great with the dogs.
Great service here, and have provided care many times to my dad’s dog primrose. I would recommend this accomodation.
Amazing couple run these kennels. They looked after our Springer Spaniel so well. Were very welcoming and showed us in where he was staying.Very spacious and clean. Any concerns at leaving Tikka were quickly squashed. Thank you Merle and Grant for looking after our special boy so well. Highly recommend these kennels to all. 👍🌟 …
This is our favoured dog hotel whenever we're out of town. Longest stay has been two weeks. Dog always seems happy and usually comes home freshly washed and sweet smelling. Grant & Merle also accommodate cats
My dog is happy and healthy. The owners are lovely people. It's always a hassle free experience. 5 stars!
Lovely couple run this kennel. They are happy for you to collect your pet outside of collection times without charging you for another full day (unlike Paws n Claws) and also pleasant (unlike Paws n Claws staff). Would highly recommend.
Grant and Merle have looked after my girl Sal since she was a pup. They love her like their own. I wouldnt take her anywhere else. She goes to them excited to see them and always comes home happy.
We have have used Burgess Hill over the years and always found our Dogs and Cats have enjoyed there visits host Merl and Grant are marvelous with all of there visiting Dogs 🐕 and Cats 🐈 🐈⬛️ …
Very good place, recommended !
Best place to board your dogs and cats. They will be looked after and cared for like you do. Lovely kind owners. Highly recommended. A+++
Lovely people and our blue merle border collie was so well looked after. Very clean. Highly recommended
Feel very comfortable leaving my fur babies with Mandy and her team
The absolute best place for your little furbabies! Mandy is amazing..very responsive and lovely to deal with! You can rest assured that your furbaby will be very well looked after! ☺️❤️
My babies absolutely love this place. The owners pour so much love into taking care of the dogs. Anytime I drop them off, I know they are safe and loved
Little Legs Lodge caters for the needs of little ones. They can mix with other friends inside or outside in the grounds. There are comfy couches and beds. Their food needs are catered too and they get lots of love and attention from caring staff.
Just the best place in the Naki to leave our 2 little boys 🐶🐶 …
What an amazing facility. Amanda & Maddie are just brilliant and give the best possible care for your fur babies.
Thanks very much for Poppy’s brief stay and recommending a nice, sensible vet!
Maddie was so well looked after, we both loved it
Great kennels! My pup had a great time!
Thanks for looking after Stanley, great place and service
Andrea and her team have an amazing set up close to home, and we felt very comfortable and reassured knowing our Sebastian was in good hands. It was his first time in a cattery and we anticipated he may be a bit shy and scared, but upon collection we were very comforted knowing that even though he was shy, the Belt Road Cattery team went out of their way to make Sebastian as comfortable as possible during his stay. We look forward to dealing with them again in the new year. Beautiful set up, clean and tidy - we will be recommending to our friends and family. Thanks again! :-)
Looked after my cat Azreal for me when I went away. He can be a little shy and likes company and they did great. He's happy and healthy and I will go back for certain if I go away again
Thank you for looking after our little Nonnie, she's loving been home with her toys.
This place is like a luxury getaway for our cat; she loves it! There's so much for her to explore and she's so well looked after. Ignore the only 1 star review, that person probably doesn't even own a cat.
Andrea is incredible, caring, compassionate - and clearly an animal lover in her own right. I received top quality and very caring service. She went above and beyond my expectations! Every time I walked in there I knew my cats (who are my angels) were loved and treated with the respect they deserve. As a Veterinarian myself I appreciate Andreas thoroughness and efficiency, I knew they were in good hands. Very clean, professional and pro-active regarding your cats needs and communication with you as the client. I trust Andrea and appreciate her care. Highly recommend!
This is an amazing place, we feel so reassured that our fur baby will be very well cared for. the place is so clean and well kept, the staff really care. I'm completely shocked that there is a 1 star review with no justification, I can't see that this can be a genuine review. We dropped by to see out little fluster and she is doing so well, Andrea has worked so hard to make sure that the cats are comfortable and feel secure.
A top class cattery with friendly supportive, staff and where nothing is too much trouble to help your kitty 🐈⬛ feel safe and comfortable. …
Absolutley cannot recommend Belt Road Cattery enough! Andrea has taken care of our cat, Ollie, for the 3rd time this year and we couldn’t be happier with the high standard of care he has received. Andrea‘s 16 year experience as RSPCA inspector and manager really show in the attention of detail she has put into her cattery. The rooms are clean and even feature an outdoor area! Ollie had a great time and he‘ll be back for another visit soon.
Looked after our big boy reaily well. Recommend Andera and her team.
I had been looking for a cattery when I saw Belt Road Cattery on Facebook, and thought I would ring and enquire. Andrea had all the answers and was so pleasant to deal with. I booked in Nala the same day and I’m so happy I made that choice. Andrea was so easy to deal with regarding bringing in Nala’s special diet, and made me feel so at ease knowing she was in a safe environment. Nala can be quite the drama queen and our first visit would have been the first time she had been left anywhere, and Andrea made us feel at home before we left, showing us all the rooms and telling us all about the different cats she had staying with her at the time. Andrea knows all the cats so well and when we got in the car to leave we knew Nala was in a loving environment. It’s so clean and really homely with lots of fun toys and outside areas. We often refer to it as Nala’s Cat Hotel! We would never take Nala anywhere else now!
We absolutely love Beks and everything that Dogs by Beks stands for. Luna, our nearly 4 year old (mixed bully) has gone from strength to strength under Beks’ amazing guidance. Luna looks forward to her walk with Beks and her pack every week. We have noticed a huge change in her confidence, calmness and her ability to regulate herself in different environments. Beks is a wealth of knowledge, which she generously shares with us. She has an amazing way with dogs and humans, and treats Luna as an extension of her family. Beks takes them to various locations which has been great for Luna and continues to foster and work on the basics with her (when needed) to ensure Luna is checked in and understands what is expected of her. We have never felt so safe with someone looking after Luna and can’t recommend Beks highly enough!
We have been so fortunate to have our Sproodle Hazel with Dogs by Beks for the last couple of years. Since she has been with Beks on weekly adventures, we have noticed a massive difference in Hazel’s manners and her confidence. We also have benefited so much by Beks sharing her knowledge of dog behaviour and training to help navigate tricky behaviours. Beks is amazing, and gives helpful, practical, non-judgmental advice on management tips we can practice at home to help Hazel grow in confidence and meet expectations. Hazel absolutely loves her weekly adventures and we love helping her live her best life. She comes home happy and tired after a day playing with her pack mates and spending time with her bestie Beks. She treats all the dogs like part of her family. It’s clear she not only loves her role, she excels in it too. You won’t find a nicer, kinder or more skilled professional dog walker/trainer. Highly recommended!
Beks takes my girl Bowie on her adventure walks and she is just so good with her! It can take a while for Bowie to warm up to people but she has definitely come to love Beks and going on her weekly trips. I can’t believe she can get so many dogs to sit still for such cute pics either!!. Appreciate you and your skills Beks! If you need an excellent dog walker or some training for your dog Beks is it!
Beks is SO good at what she does, we feel like we’ve made so much progress with our labradoodle Raffy over the last year. Raffy now walks loose leash as a default and we have much more confidence and control taking her out and about off leash. Beks has helped us with tips to regulate Raffy’s full on energy which has been especially important with a little one joining our fam! Highly recommend Beks, she is super professional, friendly and genuinely cares. Raffy comes home exhausted after her weekly adventure and we love seeing the daily updates of what the pups got up too!
We were so lucky to have an online session with Beks after we got our new border collie cross puppy Bowie. Her depth of understanding meant she could help us navigate some of the trickier parts of puppy ownership with clear advice and practical tips, and her knowledge has given us the confidence to be able to support Bowie’s natural BC instincts. We feel better equipped to set up a really strong relationship with Bowie and a solid foundation for ongoing training. Although we’ve had dogs before we knew with a new breed we’d be keen to get the help of an expert and we were so pleased we did. Thank you so much Beks your help was invaluable and it’s all going super well!
So many of my colleagues recommended Dogs By Beks that I contacted her to get my puppy on the waiting list before he even arrived. I love the one-on-one training sessions that Barlow started with before he joined the pack walks. Each week, he builds on his essential social skills with other dogs, thanks to Beks' experience and coaching. He's becoming a better listener, more focused, and growing in confidence. Thanks for all your support and guidance, Beks!
Beks has done wonderful things for my border collie (Poppy). She builds the pack up slowly and has great control over the dogs. Her professionalism is outstanding! Always communicates well, including if she was running a bit late. The time my dog has spent with Beks she has become more calm and more responsive to my commands. I especially liked the dog-dog interaction that she promotes too. Sadly she is no longer in my region, so a loss for us but a gain for you! Highly recommended!!!!
Bella loved her weekly adventures and always came back tired and happy. Beks is very professional, she spends a lot of time and effort making sure the dogs are well suited to their packs. I would highly recommend Beks to anyone wanting to give their dog pack walking and adventuring experience.
Beks spent time with us workng with our 6 month old miniature schnauzer to teach good methods for walking, listening and being calm. This was an amazing time and so incredibly important to get the basics right. Beks is warm, friendly and our dog loved her within 2 minutes of meeting her. I would 100% recommend anyone wanting help with their dog to get in touch with Beks
Beks is amazing, we call her the dog whisperer! We had Beks come to our home when our pup was only about 12 weeks old to teach us how to train her. It was so helpful! When Marley was old enough she went on weekly adventures with Beks and our new boy Ted joined the pack while Marley was unwell. Our dogs are so respectful and calm thanks to Beks’ training. Vets and groomers can’t believe they’re still only pups because they’re so well behaved! We can’t thanks Beks enough, our labradoodles miss her! ❤️
Wonderful couple own this cattery. They truly care about the cats they look after. Our elderly cat, normally quite nervous, was relaxed and happy when we picked her up. I would definitely recommend Puss 'N' Boots
Our beautiful cat Chewy stayed at Puss 'N' Boots in February of this year. The place in spotlessly clean and they have a large caged outdoor area for the cats to play and get to know each other. David and Raema are very kind and biddable and the price is very affordable. The cats are fed whatever they would normally eat at home so no stress having to get used to different food. Chewy was very relaxed when we picked him up and we will certainly be using Puss 'N' Boots again. :)
We hav found puss n boots cattery excellent, its very clean and tidy, the owners are wonderful
Excellent service, my cat is always well looked after & happy. Would recommend them to anyone.
Abbe and staff are so incredibly lovely! They always take great care of all their visitors and cater to all of their needs, even if they need special care. I never take my boy anywhere else :)
Abbe is a sweetheart. She loves all our Fur Babies and takes special care of them all, especially if they're a bit under the weather. My Kershey loves going to see Abbe and friends at Smart Rd Cattery! 😻😻😻💐💐 …
Highly recommended! We picked up Jaffa after a month-long stay. So thrilled he had a very pleasant stay and was very well looked after. Thank you to Abbe and staff for the service and we will definitely use again when the need arises.
We would highly recommended the Smart Road Cattery to anyone. Excellent with first timers like us. Abbe made us feel very comfortable about our cats stay. Happy to show us around the cattery and reassured us about any concerns we had. Extremely clean, happy and caring environment for our muched loved kitty. Fantastic! Thank you so much Abbe. We rebooked immediately for our next trip away. AAA+++
Such a beautiful please to send my cat every time I go away . Abbe the owner always has a smile on and goes the extra mile . Would highly recommend Smart Road Cattery as a safe , spotless and welcoming place to send your loved furry member of the family . 💕 …
Our cat Saffy is very well taken care of here. She loves Abbie, and the whole place is beautifully clean, and kept nice and warm. As an old lady, Saffy gets a cosy blanket. I can highly recommend this cattery to all.
Abbe is warm & friendly & loves cats. The accommodation is clean & tidy. The resident animals all look very happy & at home. Definitely would recommend the facilities
Abi runs a lovely place where we feel assured our fur baby is safe and in caring hands.
Great place to bring your loved cats when your not going to be home. There is no other place I trust with my cat. Thanks so much
100% trust that these guys are the best to leave my kitty with while we go away. Clean and comfy for my Furbaby 👍 …
It's always a good indicator when the doggos WANT to go visit the kennels. They know that "going on a trip" means going to Paws & Claws... While cleaning the car the other day (doors open) "you're going on a 'trip' soon" - so they hopped into the car and would not get out until we'd been for a "trip" up the drive and back. They never have any hesitation hopping out when we get to the site. They love it and my wife and I always know they are in good hands. Thanks Tracey and Billy. Bronwyn & Vince.
We have three dogs that need a place to stay whenever we head away to see family and we are so happy we found Paws & Claws Kennels and Cattery. The team are absolutely amazing with our dogs and the dogs love going. Could not recommend highly enough!
The best of the best, so much care given to your pets. Dogs spend plenty of time outside with other dogs of a similar temperament and size and cats have a state of the art facility to spend a relaxing stay in. Highly recommend this awesome kennel and cattery ran by amazing people!
I was BLOCKED by Paws and Claws before I could post a review on their Facebook which is extremely telling. If they don't believe they're wrong they wouldn't have tried to prevent this feedback. I hate having to do this. If you know me, you know I'm a small business owner (also in the dog industry) and a dog lover and I would never leave a negative review for a small business if I didn't feel it was necessary. My dogs Harley and Dent and cat Castle stayed at Paws and Claws Kennels and Cattery over labour weekend for four days. When my husband picked them up, he was met with Dent having a swollen eye. This was apparently noticed and treated by the owners of the kennel around breakfast time. My husband picked up our pets at 9:30am. We had not been notified of an injury to Dents eye prior to pick up. Having had experience with an eye injury caused by a grass seed in the past - we know how dangerous this could have been. To not call us immediately so we could take immediate action was unacceptable. We took Dent to the vet immediately and she was diagnosed with injury to the eye, caused by trauma. This resulted in swelling of the conjunctival tissue which caused green pus. She needed steroids, drops and thorough examination. The kennel owner has indicated she believes the conjunctivitis is a recurring problem for dent - she has had conjunctivitis in the past absolutely - but not for years. This green pus was caused by the injury. Happening along side this, our other dog Harley was stiff and sore in her back end. I believed she was lame in one leg. I contacted Paws and Claws to question both their lack of communication about Dents injury and the potential injury to Harley. After that email was sent Wednesday evening, Harley started having explosive diarrhoea. She has been diagnosed as contracting a gastro bug. She has needed antibiotics, and gut binding medication. I sent another email to Paws and Claws, after they responded taking zero responsibility for their lack of communication around dents injury. I clarified in this email that Harley was not lame like I originally thought, she was sick. This next email included the vet invoices and the clinician notes. We have paid $564 dollars in the 4 days since picking our dogs up from the care of Paws and Claws. We believe we are due compensation, however they have refused to refund our kenneling fees. I did not ask them to pay the full vet bills - I am aware there are risks associated with kenneling services, but this situation has far exceeded that. I have come home from the one single trip we take each year, to one sick dog and one injured dog. I trusted that this business would take care of our dogs - and I believe my dogs were fed (our own food we provided), watered and exercised - but they have received an injury and picked up a gatsro bug in the care of this business. I would never expect to come home to this. My dogs have been kenneled for years and have never had a problem anywhere else. I'm sharing this information, because this situation calls into question the kennels hygiene practices, and policies on injuries and immediate contact to owners if your dog is injured. I'm aware the kennels take no responsibility for any of this and unfortunately that means I have to place the appropriate feedback which in this case is a negative review. Thanks for reading.
Love this place, great people and take very good care of my fur babies
We sent our dog Rosie here for the first time because we have other family that use this kennel. She is a nervous dog who can struggle with new places and people which I explained. I was not happy at all with the drop off. While I was filling out the paperwork she was leashed up and taken away, we never got a chance to give her some love before we left. We were also not allowed to go out the back to see where she would be housed or the facility's. When I picked her up they told me she had a sore foot which they had only noticed that morning but had other wise been happy. I'm not convinced this is true as when she seen me she started whimpering which she has never done and was in such a state. Her foot was much worse then they had let on and she has come home very unsettled. I wont be using this kennel again.
Best Kennels & Cattery in Taranaki, awesome staff lovely to deal with. They also offer pet cremation too which was amazing when my dog passed. Happy to always support this local business.
100% recommend. My dog was a first timer at paws and claws for a full groom. Jack on arrival was anxious as he usually is with a groom. When I picked him up, not only was he relaxed and happy, he had the best haircut he has ever had (hes 5 and gets a groom every 6-10 weeks). A big thank you! He will be coming back 😁🐶❤ …
Really lovely owners, my dog loves it, she always comes back home happy, that didn't happen in another kennel that we took her, so that means a lot for us, thank you!
Very professional and trust worthy! My dog loved her 6 days at paws and claws and came back very happy! :) will definitely be back!
Our dog absolutely loves Smart Rd Retreat. He’s had many stays varying from one night to nearly three weeks. When we drop him off he squeals with excitement like a piglet and runs in without looking back! This is a photo from one of his stays with Diane, Chris and the team. They are caring and professional - especially considering our dog’s food comes frozen. They always make sure he’s got some defrosted and ready for the next meal. We never have to worry when he’s there, unlike previously when we took him elsewhere.
Lovely owners, very popular
Fantastic dog care!