Pet Sitters in Balsam, NC

Diana was very accommodating and easy to work with while caring for our pets while away. She gave daily updates and went above and beyond in her time and work. We are so lucky to have her close by for the next time we need a petsitter!

If you're looking for a reliable, loving person to care for your furbabies....she's it! We've used her several times over the last few years and never been disappointed! Goes above and beyond to ensure your pets are happy and well taken care of. You won't be disappointed in hiring her!

Was able to come sit last minute for my pitbull Charlie did a fantastic job, felt like she genuinely cares and enjoys being around animals. I highly recommend!

Amara is wonderful! She has watched my pets for several years and is always communicative and reliable. My animals love her too! She sends pictures and updates, doesn't shy away from senior pets with more needs, even made a paw print ornament of my beloved dog's paw when she was getting very poor and Amara knew it might be the last time she watched her. I would absolutely recommend her to anyone. I have gone out of the country with limited phone access and never once worried about my fur babies. 10 out of 10!

This is the first time I have ever posted a review but Amara is absolutely wonderful. She has been taking care of puppy since he was 2 months old. We were not expecting to need her services but we are so grateful to have found her. She is incredibly caring and kind to our rambunctious golden retriever. She is always professional and, she sends us pictures of her time with our puppy which brings me such joy when we can't be with h. I would strongly recommend Amara to anyone! I'm more happy to share our experiences!

I haven't left my dog Caroline with someone I don't know before, so I was nervous about leaving her with a Pet Sitter. When Amara came to our house for the meet and greet, Caroline warmed right up to her and I knew we were leaving her in good hands. Amara did a wonderful job taking care of Caroline. She sent messages and pictures with updates on how Caroline was doing. Amara and her son even played fetch with Caroline in our backyard. My husband and I were very impressed with how well Amara took care of Caroline. We highly recommend her as a Pet Sitter and will definitely have her take care of Caroline in the future.

Amara is naturally so good with animals! My husband and I are newer to the area and were looking for a place to take care of our cat while we left on vacation for two weeks. We found Amara, and I’m so glad we did! She took such wonderful care of our cat while we were away, and her previous experience as a vet tech made me feel so much better about if there were any complications with our cat (she’s a bit on the old side) Anyway, I highly recommend Amara’s pet care for anyone looking for a caring, knowledgeable, experienced sitter for their pet.

Amara has been my Petsitter for close to 9 years and I couldn’t be happier with her services. Any time I’ve had to be out of town, I never worry about my senior dogs or my cats because I know they’re in good hands. She provides updates and pictures, which is a nice touch. I’ve always been able to count on Amara and don’t know what I’d do without her!

Amara is a great with our fur babies and treats them with love and tender care. Her professionalism in pet care is evident if you watch her with your pets, see her at ease with them and listen to her talk. She asks all the right questions & when asked a question, has the right answer. She will give meds, even injections if needed & prescribed by a vet. I can tell my dogs love when Amara comes to care for them. When she texts me while I’m away & she is visiting my babies, their tails are always wagging. You don’t trust just any one with your beloved family, but I trust Amara with ours.

Excellent dog daycare and boarding experience! Sky, my Siberian Husky went to Happy Tails West for 2 years and was always happy to go, stay and play. Friendly, attentive and caring staff. Overall great experience and would recommend. Thank you Happy Tails!

The only place I’d consider for boarding my beloved Husky. I think they love him as much as I do!

Happy Tails has been the saving grace for me and my pups for years now (I was a previous customer of their Fairview location but now go to HTCC West) . The staff are friendly and knowledgable, their facility is clean, and my dogs get to run around and play like crazy with their other pup friends. And when I pick them up at the end of the day or after days of boarding, I know that my dogs were taken care of. I tell anyone who is asking about dog day care to check out Happy Tails.

We love Happy Tails! We’ve been taking our dogs Titan and Treya here for a few years now ever since we moved to Asheville. None of the other boarding/day care places in Asheville were as good as Happy Tails. Our dogs are always excited to go. We’ve boarded them multiple times for long stays and there has never been any issues. Very grateful for the staff there!!

Our family absolutely loves Happy Tails. Our dogs have had nothing but wonderful experiences.

They have a seasonal pool for the dogs to swim in. It's not a golf course. It looks like a great place to bring your pets. Grooming is available as well as boarding. No naked swimming with your pets. Even if the temperature drops below 20 degrees.

My girl Gabby gets so excited when she knows we are heading for Happy Tails! They have such a wonderful crew, all so caring, and we know that she is well taken care of.

My two dogs, 5yr old Husky and 9yr old Collie/Shepard mix, absolutely love staying here. They would spend every Saturday and would board here. The staff are incredible and extremely accommodating when they can be. I cannot say enough good things about them. The only reason we stopped coming is because we moved to Colorado. Absolutely amazing 2 years here.

Our dog loves Happy Tails! She regularly goes to daycare here and always comes back appropriately tired and content, and she’s always excited to go. Staff is friendly and helpful.

My dog had his interview today with Happy Tails West and I couldn’t have been happier with the experience. The staff was incredibly friendly and attentive. And they even sent him home with a photo and report card of how he did. Looking forward to working with them more for my daycare and boarding needs.

We have used Paw Pleasers for many years. This is the first time with our new puppy Shelby. She stayed with Paw Pleasers for 5 days. She was well taken care of and enjoyed a new friend or two. They are still as good as when we used them with our other dog.

We have been so blessed to find Paw Pleasers. They have been so accommodating to our schedule. The dogs absolutely love going there. My wife and I feel like they get first class treatment. Unfortunately having a few health issues I’ve had to leave them several times on very short notice. Ever time we needed to leave Patrick was there and adjusted his schedule so we could drop off or picked up the dogs as needed. Constantly kept in contact with us. Updating us on their conditions along with pictures. I would absolutely give Paul pleasers five stars. Thank you, Patrick! Bill and Beverly.

First time for 6 month old mini Schnauzer and it was a great experience all around. Thanks. Abby will be back. Abby just enjoyed a week with you and falling asleep on her couch as I am on mine. Now Abby is 18 months old and still enjoying her time at your beautiful Paw Pleasers resort 🐶.

Of course we were concerned that our Pepper would be unhappy being away from home and we did not need to worry. She enjoyed her stay and is fine now being home with us. We are so grateful and we would look forward to another visit next year.

We have boarded our beloved peanut butter twice now at Paw Pleasers and both times have been absolutely phenomenal. Booking is as easy as pie, they are professional and live on site so you never have to worry about your pup, and the facilities and accommodations are beyond perfect. As dog lovers it’s important to us that our fuzzy kid has the most comfortable and easy transition and stay. At Paw Pleasers I never worry about Peanut Butters well being as I know he is deeply cared for. We are forever customers at Paw Pleasers and look forward to booking again soon in the near future. No other place does it better!

Our sweet Lady was well taken care of during a long stay. We will be forever grateful for the care and love they gave her. Thank you.

Paw Pleasers is our only go to kennel. They take great care of our dogs as if they were their own. Always friendly and responsive. We never worry while our dogs are at Paw Pleasers!!! Lady says she loves it!!!

We love Paw Pleasers! Always kind and personable. Our dogs are well taken care of.

They have cared for my pups since they opened for business. Patrick and Becky are caring sitters. The BEST!

Wonderful site! My dogs seemed happy and healthy after their 13 day stay. They were excited to see me, but seemed to enjoy their stay. We will definitely use Paw Pleasers Pet Resort for future needs.

I highly recommend WNC Pet Care! We were out of town for just two days but every detail of our instructions were followed by this incredible staff. Comments were made on each visit along with amazing photos of our girl Lilly in action on their walks and running in the dog park on the property. These folks are experienced professionals and they knew exactly how to warm up to our dog. Thank you WNC Pet Care and we are planning our next trips and will book dates in the future. Ray, Peggy, and Lilly

Simply Amazing. I might be bias because I work with this fabulous company. But I will say I fell in love with what we do on a whole different level. Being the client and not having to worry about our babies at all was stress free. Both of us Pawrents really appreciated all our wonderful sitters who gave our fur family all of the love and treated them as their own. In all the reports they all looked so happy and carefree not worrying about anything. They all seemed grateful to not have to go anywhere and have special visitors just for them throughout the day. I sincerely love making our reports when I am caring for others pet families myself. I must say I see why these reports are quite the rave, with the details and GPS map of any walks taken. We were able to see our nuggets taking their favorite routes and showing their Professional Pet Sitters around. I’m more than happy to say, that we LOVE WNC PET CARE and so do our babies. -From Boomer, Pepper, Shovel, KitKat, and two grateful hoomans. Thank you! 💖🐾✨

WNC Pet Care takes excellent care of my cat when I'm traveling. She's very high energy and loves people and they take the time to play with her and spend time with her each visit. Plus they'll take care of bringing in the mail, watering plants and bringing trash bins in/out. Full-service pet care!

WNC pet care is an amazing company and has wonderful sitters! Caroline and the team were superb. New to the area, we had a ten day trip scheduled and no one to watch our pets (one of which is special needs). They provided timely services and went above and beyond to keep our dogs happy and healthy and house clean despite multiple accidents. The constant updates and photos offered reassurance from across the country knowing they were cared for and received love and pets from people who understand and care about animals and their nuances. Recommend to anyone who needs daily walks to overnights for their fur babies!

WNC Pet Care goes above and beyond the call of duty. They're all so kind with my pets and keep me updated with lots of photos and sweet updates on how they're doing. I am always nervous to leave my little ones with anyone new, but they set my mind at ease with how organized and thoughtful they are. Can't recommend them enough!

We are so grateful to Caroline and her team for taking such good care of our cat. They sent daily updates with pictures so we knew everyone was taken care of, and reached out quickly if any issues arose. It was very reassuring to know all was well at home, and it allowed us to have peace of mind while away. The services are also very flexible and reasonably priced. I would not hesitate to recommend them and will absolutely be booking again when we need a pet sitter. Thank you so much to Caroline and everyone who came to tend to our animal family while we were gone!

Caroline and her employees are the most caring, friendly, and trustworthy people! My dog loves them all so much and they love him too! The thorough reports accompanied by photos every time they drop in to take care of my Corgi, Higgins make me so happy! I hate leaving him to go out of town but I can always rest assured he will be more than taken care of with WNC Pet Care. I like to have him stay home while the staff comes to check on him and walk & feed him a few times a day/night, but they have many options to meet your needs! I can’t recommend them enough.

The wonderful pet sitters at WNC Pet Care truly care for your pets! We absolutely trust them with feeding and medication schedules, and we know our cats are always happy to see them. Receiving updates and photos of our pets from every visit also puts us at ease when we are away. Great service - I highly recommend them!

When I moved her I interviewed 5 different overnight and dog walking service. They guys were the best and they’ve proven it for 2 years now. Run by former vet tech, all overnight sitters and walkers are educated, trained. I can trust the ladies that stay overnight (at my house) with my pups, they are amazing. They love my girl 🐾 and she loves them. Such piece of mind honestly. I don’t normally leave reviews I’m a hard critic, but when I do it means they are good! And for any Pete to e dog mom, you know what I mean. ❤️🐾

Excellent pet care and phenomenal customer care! This was my first time requesting services from WNC Pet Care during the busiest time of year, less than a WEEK before the holiday AND even though I had a complicated apartment to enter, Caroline and team exceeded my expectations. They genuinely care about pets and their customers. I cannot recommend WNC Pet Care highly enough.

Had boarded my 2 dogs previously with good experience. The 2nd boarding was a nightmare! My dogs are obedient and calm. Got a call after being out of state that they needed to be picked up after 1 st night. One of my dogs tried chewing through the wall to get out. I had My sister go get them and they both had to potty both urine and stool. It appears they hadn’t been out to potty. Which explains why they tried chewing through the pathetic walls they had between kennels. I will NEVER again use them after this horrific experience for me and my babies. Not equipped to handle the care for your fur babies. I highly recommend using another place to care for your babies if need be. The stress was unbearable for me and of course my babies. Terrible experience with this place. NEVER AGAIN WILL THEY CARE FOR MY DOGS!!!!! Yes, I did want them there because of previous experience. However, if you did not have a kennel big enough for them both, you honestly shouldn’t have taken them. That was the problem! My sister went to the back where they were kept snd both dogs in a small kennel. NEVER AGAIN!

My boy loves Paula’s Pet Paradise! Zippy was a fearful boy who has blossomed and absolutely loves all of the girls at Paula’s! He is 70 lbs with a bad back end, and everyone at Paula’s takes such good care of him and ensures that he is in a kennel that is best for him. Although Zippy is getting better with other dogs, I love that Paula’s keeps the other dog guests separate, and Zippy loves his time in the play yard. Paula’s keeps their kennels clean and the kennel doors are very secure.

Fantastic service, and very nice people! We were in town due to a family emergency, and our pup was past due for grooming. Katrina was able to work us in, and she and the staff gave our boy a wonderful day at the spa with a full grooming. When we arrived, he was nervous to be in a new place, but when we picked him up, his coat felt soft and wonderful, he smelled great, was no longer shedding, and his nails were neatly groomed, and he was his normal sassy and confident self, having clearly made new friends. I was honestly surprised by how reasonable the fee was, given the quality of service. I would confidently recommend Paula’s Pet Paradise and Katrina to anyone. Highly, highly recommended, and thanks so much for getting our good boy in. Also, I love the neck tie as an extra finishing touch!

We left our cat Molly for almost two weeks while out of the country on vacation. The staff was so good about keeping us updated, along with posting photos, which made us feel a lot better about leaving her. Molly has stayed at Paula’s a couple of times previously, along with our other cat who has since passed away, and they were both well cared for and happy. We feel confident in recommending boarding here. Molly will be back. Thanks to all the staff. John and Sandi Hawk

Our labs Winter and Lilly love staying at Paula's Pet Paradise. They can be together in one large kennel, and have cots and a play area. The facility is very clean and staff are nice and professional.

I would love to give rave reviews to Paula's Pet Paradise here in Franklin, NC. They were extremely nice and professional. Our babies were well cared for while we were out of town.👍👍 …

"Our Goldendoodle "Buddy" had a great first visit with Katrina the groomer." She showed us around the facility, which was clean and organized. She interacted with Buddy while she explained her process and listened to our requests. She didn't mind that we stayed a little while, we wanted to make sure Buddy was comfortable with her, her associate, and the place before we left. When we came back to pick him up at the scheduled time, he looked amazing, including face, ears, paws, body and he was ready to go. Thanks so much for an all around pleasant experience, Katrina, we'll see you again in 6 weeks!

We have been using Paula’s Pet Paradise for 10 years on and off we moved away from Franklin and we are now back living here.We knew The former Manager who was wonderful.Paige who is now the manager is always so caring and friendly.She Loves all the animals along with all her staff.I would give Paula’s a 10 with a high recommendation for anyone looking to board their animals.Thank-you

We took our Missy😽 there for her first boarding couple mos ago. They said she was a sweetheart and she got lots of loves❣️ We are so grateful to find them and that boarding Missy does work, when out of town. Mostly board dogs so Missy was the only kitty. She loved it! She’s quite timid😻 …

SO ACCOMMODATING! They helped us so much and loved our babies like they were our own. Buttercup & Willow are our Houdini dogs and manage to figure their way out of one of the basic Kennels and Paula's Pet Paradise employees were able to accommodate by moving them to a more heavy duty kennel where there was no way that my two Houdini dogs would be able to squeeze their way out of that. They ended up staying a couple days longer and Paula's Pet Paradise was happy to accommodate the longer stay because thankfully they weren't at 100% capacity. Thank you everyone!! 🫶 🙌

I cannot say enough positive things about Romeo's Doghouse. The owner and staff is always professional and friendly and you can tell they love and adore the pets that are entrusted to their care. I had a situation where my sweet dog had an injury and had to wear a cone and was put on medications. She allowed my pup to stay with her even with the extra needs so that I could go to my daughter's wedding out of state. She did not hesitate at all and I will always be grateful to her for that. The setup they have for the dogs in their care and the environment they have is safe, fun and very well managed. She does an excellent job of keeping us posted on how our little boy is doing and she sends updates of pictures to show all of the fun activities that our pup gets to enjoy. She and the staff truly go above and beyond all expectations. I trust the staff of Romeo's Doghouse and I highly recommend them! Thank you!

It has been. while since I wrote my last review. I took an 8 day vacation leaving my son Travis (Golden Retriever) and daughter Daphne (mix) with Tracy the best person in world to take care of your four legged family, along with her crew. I have known Tracy since approx. 2015 when I first started bringing Travis and Daphne there when I lived in Hendersonville. I now live in Rutherfordton and I still bring them up to Tracy. I wouldn't leave them with anyone else. Her setup of open playground for all of the dogs and what a playground it is and, If it is bad weather, then their playground is in her double car garage. My little Daphne when we pull up she starts barking in my vehicle trying to get out.Travis he is my old man, he knows we are there as soon as I pull into the driveway and wants the window down to put his head out to smell the smells.. There is no other puppy dog day care or doggy vacation for your four legged family to stay or for however long you need to be away, they will happy to see you, but they will always be happy to go back to Romeo's Doghouse!!

Tracy is amazing. I knew there had to be an alternative to dog boarding. I wanted my dog to be on vacation too and live in someone’s home. Kevin, our dog, LOVES coming to visit Tracy. She keeps the pups in her home and has an amazing fenced in area. The dogs play together, supervised at all times, for much of the day. Tracy send dozens of pictures everyday as well, so you get to see the fun they are having. She even kept our pup when he was injured and having to take it easy. She just kept him on the play schedule with the older, less active dogs. She willingly gave him his medicine as well. I am so happy I found Tracy. I can now go on trips with no worry for my pup. Our dog gets more excited to go on vacation than we do!

My dogs love coming to stay at Tracy's house when we go out of town. She has been great to work with and very accommodating even when we've had to schedule boarding last minute. Tracy sends us tons of photos at the end of everyday, which is our favorite thing. It's great to see that our dogs are having so much fun playing all day, and it makes leaving them much easier!

Can’t recommend Romeos DogHouse enough. Tracy and her team are awesome! It’s so nice to be able to leave town and know that your dogs are well cared for. I highly recommend daily play dates and boarding. Carolyne

My spaniel has been going to stay at Romeo’s for almost 4 years now! It feels like I am leaving him with family. And I know he gets treated as such. Great options for play no matter the weather. Impeccable communication regarding updates on your dog. You get to see your dog having fun in images! He’s probably stayed 10-15 times and we have had zero issues.

Tracy is AWESOME with our fur baby! We have been taking her for play days since we adopted her. On our first visit Tracy had us do a meet and greet which was perfect. We weren’t sure how our dog would do and she had a blast! The play yard is AMAZING! Romeo’s Doghouse is the only place we would trust to care for our dog.

Romeo’s Dog House is awesome! My Hershey can’t wait to go and hates to leave!!! Tracy, Stacy and Mary are so good with the dogs. I never have to worry about him when I leave him there. I know he is well taken care of! The place is clean, staff is very friendly, and lots of stuff for the dogs to play with. They all have a love for animals and it shows! Thank you for all you do for our fur babies!!

Our pup loves going to Romeo's and we feel very safe leaving her there. She has had quite a few week long stays with Tracy as well as going for a play day in doggie day care every other week. Tracy is wonderful! We wouldn't leave our little girl anywhere else.

When we got our new little puppy Sofie two and a half years ago we were looking for somewhere to take her during the day while we worked and a friend had recommended Romeos Dog House so we gave Tracy a call! I can tell you one thing she and Stacy are amazing! Our girl jumps herself out of the truck every morning ready to go play! I would recommend 100% to anyone looking for someone to love their babies as much as you do!! They are truly amazing!

I can't say enough good things about Paws in Motion! Our three dogs, Tobias, Darla, and Finn, absolutely love spending time there. Tina and Matt do a fabulous job ensuring that each furry guest feels right at home. The atmosphere is warm and welcoming, and it's clear that Tina and Matt genuinely care about the well-being of every pet. Whenever we pick up our fur babies, they are relaxed, content, and delightfully exhausted from a day full of fun activities and socializing. It's such a relief knowing that Tobias, Darla, and Finn are in good hands when they're at Paws in Motion. I highly recommend this place to anyone looking for a safe and loving environment for their pets. Thank you, Tina and Matt, for providing such outstanding care!

Our dog Charlie seems to really love his time at Paws in Motion! We've been taking him there for a few years now. I know he is very well cared-for and loved while with Tina and Matt. It makes us so happy to know he's hanging with them and a few other dogs during his stay. During one stay Charlie was continually biting himself in one area and Tina and Matt did a great job of keeping us in the loop on how he was doing and checking in re: medicine or treatment options. They are really on top of it!

This is far and away the best and only boarder that we use when traveling. Our extra-large dog has the best time and always returns content and exhausted!

I was going out of town for a little over a week and chose PIM to board my pup. I only ever spoke with Tina, but she was super friendly and I felt very comfortable letting my pup stay with them while I was away. They showed me where he would be sleeping and the backyard where he would be enjoying his outside time with the other dogs. For essentially the same price as a big boarding kennel, I felt like he would get a little more love and affection here and I definitely think he did during his stay. I will definitely be in touch with them for future stays if I need boarding!

My husband and I finally moved to Brevard full-time in May 2016. As we both love to travel, we were concerned about finding a reliable and responsible boarding situation for our high-energy Parson Russell terrier, Boo. We were so pleased and relieved when a neighbor highly recommended Paws in Motion. Boo has spent both extended (3-weeks+) and short weekend stays with Tina and Matt, who love and care for Boo like one of their own. We are so lucky to have found such an ideal "home away from home" for him, and Boo gives Paws in Motion a big 4 paws up! Thanks, Tina and Matt for taking such loving care of our active boy.

Paws in Motion is the best daycare for your pups. Our dog Hobie wags his tail everytime we mention Tina's name!! We can always trust that our dog will be well cared for and he comes back behaving better than when we left him. I definitly recommend you check them out if your looking for a great place for your dog to hangout. Ericka

I have known Matthew and Tina for almost 3 years now and know they are excellent at what they do. They truly care about the animals. My 3 labs have stayed with them several times, the longest being almost 10 days and I have no worries while I am gone. And Tina and Matt came to my house and showed me some training "tips". The "fellas" are happy to play and be with Tina and Matt. I would recommend Paws In Motion for all their services.

Paws in Motion is THE place to bring your dog for daycare and overnight boarding in Transylvania and Henderson County!! You can rest easy that Tina and Matt will treat your dogs like their own! They will work with/train/play with your dog, all in the comfort of their home. If you are looking for a home away from home, Paws in Motion is it.

I feel blessed that I found Paws in Motion! Matt & Tina are both so sweet and take such awesome care of my boy, Romeo! He loves it there and I love it because I know he is in such capable loving hands! Matt & Tina also do training which I hope that Romeo & I will participate in soon! If you ever are in need of doggie daycare or boarding, you won't go wrong with Paws in Motion!!!

We moved to Hendersonville about a year ago, and wanted to find someone reliable to care for our two small dogs while we travel. When we found Paws in Motion, we knew we had found the right place. Our dogs are members of our family, and PIM has become their "extended family." They love Matt and Tina, and have a great time with their new furry cousins while we're gone. Never a moment's worry about them. I recommend Paws in Motion to anyone who has ever been anxious about putting their dogs in a kennel, or anyone who has ever had a bad experience with a petsitter. Paws in Motion will renew your faith in humanity.

Even though the place is a little threadbare, the time the folks there spent with me and my dog to determine his temperament was 5 star customer service! Every time I’ve picked up my dog there he leaves the place calm, cool and happy. They also tell me in detail, who he spent his time with! What a gem! I’ve taken my dog to other places where I think he was just thrown in with a bunch of dogs - not so here! I will always bring my dog back here! They also offer 6 hour half days at a fair price which is generous of them.

My dog Adelaide gets SO excited when we pull into their parking lot. Been using them for the past few months and have had no issues. Friendly, down-to-earth place. I only wish they had more of a social media presence so owners get a better understand of what it is their dogs do all day and what kind of back end facilities there are.

We were from out of town on a family trip and needed a doggie day care for our dog. We had no reservation. They took us in with open arms and took good care of our dog two days in a row. They were very friendly and welcoming, unlike another doggy daycare we tried to go to. They asked questions to get to know him and how to best serve him. Hands down, best place to go.

I have two male standard poodles, who require calming meds for their grooming visits. Christina, and the rest of the staff, always make their visits less stressful and they love going there. Thank you all for the superb work you always do!

This doggy day care is absolutely amazing! They take such great care of our Raven, who always comes home happy and exhausted from a day of play. Even when she’s not feeling well, they provide updates and extra care. We’re so thankful for their dedication and love for our fur baby. Highly recommend!

We were in from out of town and needed a few hours of care for our 12-week-old puppy (our first time leaving him alone in this sort of setting!) The Pampered Pets team were so warm and friendly, and our puppy came home exhausted and happy. We visit Asheville regularly, and will absolutely bring our pup here again if we’re in need of pet care!

My two dogs 3.5 yrs old and 4 months old are on the mix of personalities. My oldest being a service dog. .... I’m contracted with mission hospital for an extended period of time . My dogs have been going there for 11 days non stop as I have been working continuously. Pampered pets has been a huge asset to know my dogs are exercising , pottying , and being feed in the almost 14 hours I’m away from them a day . My oldest doesn’t take commands well from others as a part of his training . However , the staff really takes notes when I have showed them how to launch commands , feed , etc with him and my youngest. They listen well when it comes to what the dogs need and how to care for them . They also put up with my antics of my one (sometimes two ) calls to check in and answer all my questions in their busy schedules. The staff is also extra patient with staying after a few extra minutes past closing to allow me to pick them up after getting off work . I will continue to use them in helping with care for my dogs . Thanks ! -Kya :)

The Pampered Pets Inn & Spa was almost able to accommodate our dog with the day care while on the vacation in Asheville. Since our dog is a new rescue and can have anxiety at first, we requested for her to be placed with calm and low key dogs. Our request was granted and morning staff took what we said into consideration. June seemed to have great time during her day stay. She looked tired and was quietly laying in the enclose with few other dogs when we arrived in the evening to pick her up. We were excited to bring her back the next day again. Unfortunately, what we witnessed next has changed our mind. The gentleman who greeted us informed the other guy by the radio that we are picking her up. The dark hair guy with a pony tail went into the enclosure to put a leash on our dog. Right then we noticed that she was afraid of him and shied away from him immediately. He had hard time approaching her because of that. Getting more frustrated, he started chasing her in the enclosure. It lasted for about 10 min and he was getting more and more aggravated that he couldn’t catch her. Then the guy that greeted us joined him in the chase. They had no game plan whatsoever and kept on chasing our poor dog that was running big circles full speed. Finally, they came up with “brilliant” idea to lasso our dog with their slip knot leash while she was running full speed by throwing the leash on her neck. Her neck bounced backwards in a whiplash mode after they stepped on the leash while she was still running. It was a sad and tormented sight to see since we could not get inside and they could not hear us when we tried to scream and get them to stop. We confronted the red hair guy who brought her to us that this was manhandling, unsafe, and traumatizing way of catching a dog. He dismissed what we had to say and said it was a common practice. We were so disappointed at what happened that we decided not to bring her in anymore and contacted the manager the next day. On the phone the lady ensured us that that behavior was unacceptable and wrong, and pleaded for us to bring the dog back. Additionally, she said that it will be addressed the day we called. At that time we made a decision not to bring her back regardless of the outcome or resolution of the situation.

Amazing place. Always takes great care of my animals for over 6 years now

Helpful staff, affordable pricing, and a convenient location for us. My wife works from home and not having a dog barking during meetings was great. Having only one dog that needs exercise that place is great. Looking forward to many more visits.

Never again! I’m finding a new dog hotel. The last few times I have boarded my dog here, they have ignored feeding instructions. This weekend, they lost my dog’s blanket and didn’t give her the squeaky toy we specifically asked them to put in her kennel. The people that work here are nice, but they are a disorganized mess, and too busy to properly care for animals.

My dog attended daycare here weekly for about 10 months. We have since switched due to multiple concerns including reviews from past employees, but originally chose this daycare due to the convenient hours, proximity to our home, and decent reviews. I noticed a few red flags throughout my dog’s time here, which looking back I should have paid more attention to: - Constant barking can be heard from the back room (maybe some dogs weren’t happy about being away from play time, but it concerned me that during peak hours there were dogs stuck inside where there is allegedly no AC). - My dog would always be thirsty and have to pee when we left (maybe she was out playing and tired or maybe she was stuck inside the hot back room) - My dog got sick during the recent round of upper respiratory illnesses (she was in a high risk environment with other dogs at daycare, but maybe it could have been prevented with better cleaning procedures). - Staff was almost all teenagers without social or customer service skills, and many times there would be 2-3 sitting in the waiting room chatting when I arrived instead of out with the dogs. The age is fine with me, but I was concerned about the potential lack of training (mentioned by a past employee) and professionalism. - My final straw: upon picking up my dog one day, the window behind the desk was open, and I could see what looked like tons of poop all over the back yard (a ~75x75ft yard COMPLETELY covered in poop). I saw one employee take two dogs out (I guess this is the bathroom yard although advertised as a space for the dogs to play). When we left, I took a peek through the fence to confirm it was actually poop. Seeing the yard like this confirmed to me that sanitation was not taken seriously. Ultimately, we decided to switch to a more expensive daycare where I feel more comfortable taking my dog. The staff at her new location have been fantastic along with being trained in CPR. I can also watch her on cameras to see that staff is constantly providing fresh water, cleaning, and watching over the dogs.

We just picked up our pups from a week stay. They were cared for so well and had a blast! It is very reasonably priced.

Great, caring staff, big yard with various play structures. No AC though staff maintains area no hotter than 80 degrees Fahrenheit.

This is my 4th visit. Can't wait to go back for number 5!

I was in town and dropped off my pup while I went to an appointment. They were great, these are dog people!

We have had to take several trips lately that we couldn't take our dog with us. Aside from us walking out the door without him, he seems to really enjoy his stays here. Their prices are reasonable and they really seem to enjoy the furry family members that stay with them. Buddy is now recognized when he arrives and gets friendly greetings. He is always in good spirits when we pick him up.

Great doggy playcare place. Prices are reasonable, they are able to go outside and play with toys. Staff is friendly. There is no designated parking area, so you can either park in front of the doors or to the side of the building on the gravel, if there is a spot available. Not the gravel space for the pottery place, the one in between that and the building.

Worst place you could possibly ever take your dog. The yard has not been sanitized in over 5+ years. The employees that work there do not have any type of dog training they do not even have the understanding of how to break up a dogfight. . I personally worked here and if I wouldn’t have had previous dog experiences, I would’ve had so many accidents with the dogs. I was given no type of training of any kind. . The employees that are in the yard with the dogs are usually teenagers or incapable adults that are under heavy drug use on top of that water bowls do not get sanitize properly and we talked off with water that has been sitting in the bottom for months at a time. I’m really surprised a dog has not died ! There is also no air condition for the dogs in the summer. Dogs get left in kennels for more than three hours at a time due to not properly training employees ohhh and for dogs that are new, they do not listen to the people in the yard. If the dog is bad behaved or not, they just approve them without understanding the risk of putting other dogs in danger because they’re aggressive Or being extremely anxious, which will most of the time lead to aggression

We called for a last minute accommodation but the staff member we spoke with was able to make our experience smooth and easy. We emailed our dog's vet records over and gave them a heads up on the time we were expecting to arrive. The staff did a great job acclimating our dog to the daycare space once we got there. Upon walking in, another dog acted as a "guide" to introduce our dog to the play area. When we picked our dog up after about 5 hours, we could tell he was happy from socializing with other dogs and he slept well that night. This business offers a great service at an affordable price. We will definitely use At Play with Sparky the next time we're in Asheville and we need a "babysitter!"