Pet Sitters in Baxter, Grand-Rapids

Stephanie is the best! She’s been walking my dog daily while I’m at work. She’s responsible, trustworthy, and thoughtful. Not only does she walk my dog but she trains her as well. My dog is reactive on her leash and Stephanie handles her really well. Getting her daily notes and pictures of my pup make my day. I highly recommend this company and using Stephanie as your dog walker!

Doggie Latchkey Pet Sitting is by far the best dog sitting service I have ever had. I have been a long-term customer and have never had a more positive experience. It is such a relief that I can trust that my pups are well taken care of. It is nice to have peace of mind so that I can enjoy my travel. Professional, caring, and committed describes Doggie Latchkey best! I highly recommend them! You will need to look no further!

We’ve used doggie latchkey for many years after getting a referral from my parents. Our typical sitter, Rob, treats our dogs like his own and spoils them with treats, walks and snuggles when he visits. Latchkey has always met our needs for times and visits even when we didn’t have much lead time. I’m so thankful to have the option to keep our dogs at home where the are most comfortable.

Our dog walker Rob with Doggie Latchkey has been amazing! Our dogs warmed up to him right away at the meet and greet visit and now they look forward to seeing him every week for their walks! He is always timely, reliable, easy to reach, and sends the most adorable photos of our pups to make our day when we are at work. Thank you for being incredible Rob and Doggie Latchkey team!!!

So beyond happy and thankful to have found Doggie Latchkey. My husband and I rescued a socially anxious, dog-reactive border collie who always comes home from doggie boarding just stressed out and exhausted (even if it's only 1-2 nights). For our honeymoon, we felt bad putting him up in boarding for the week so we looked around for other options and found Doggie Latchkey. Communicating with them is a breeze. It is quick and efficient and personable. The meet and greet was easy. For our 5-night honeymoon, our dog sitter was Vanya and he was just truly wonderful. He was careful, communicative, helpful, and seriously put both my husband and I at ease while we were out of the country. Neither of us had had someone else stay in our home before, but any discomfort evaporated immediately as soon as the week started. We got tons of happy dog photos, clarifying questions about anything ambiguous, overall great and easy communication. When we got back the dishes were clean in the dishwasher, the trash (including bathrooms!) was taken out, the bed was stripped, and our happy little guy was his normal goofy and relaxed self (not at all stressed out like when we get him back from boarding). I seriously can't believe how incredible this service is. We got to have a relaxed happy dog, and we felt relaxed and reassured all vacation. Will OBVIOUSLY be using them again, probably sooner rather than later. Thank you Doggie Latchkey and Vanya!

We can't thank Gayle and Doggie Latchkey enough for helping us out with our vacation. Gayle stayed overnight with our dog for five nights and sent us updates everyday on how he was doing. He is a nervous little rescue puppy and he was in great hands. Thank you Gayle and the Doggie Latchkey team for everything!

Dog Latchkey has been a wonderful experience for me and my friendly, but dramatic 2 year old dog. After losing our long time dog Walker, we were so anxious about finding a new dog Walker because our dog can be very finicky and nervous at first. We were guided to an amazing dog Walker named Jess that was so patient with my pup’s needs. He warmed up to her immediately, and he now recognizes her name in excitement when she comes over. Denise is amazing at rescheduling visits and accommodating our often crazy schedules to ensure my dog always gets his walks. I can’t recommend Dog Latchkey enough!!!

Our experience with this pet sitting service has been wonderful. Denise was very friendly and helpful when I called for scheduling. We had the privilege of working with two different sitters in the last month. Both Nikki and Morgan were friendly, responsive, kept us updated with our pups activities and sent pictures. These sitters were very clean and courteous while in our home, followed instructions well, and our dogs were happy and healthy upon our return. We are quite attached to our dogs and having this amazing service gave us the peace of mind we needed to enjoy our trips.

This was a lucky find. We needed a service for cat litter maintenance for a family member and Doggie Latchkey has been a great partner in caring for a beloved pet. The staff are professional and friendly. Jessica has been terrific. The website is easy to navigate to add or make changes to the service schedule. Thank you so much!

They deserve a seven star review!! I have been associated with Doggie Latchkey since 2014 or so. I am able to rely on them for the care of my Roscoe while I take trips or if I need to work long hours. The texted reports and the pictures of my boy at each visit help to give me peace of mind. The team takes great care of him and are respectful of my home.

We are incredibly grateful we found Collin’s dog care service online. When we first met Collin and introduced our pups to him, I immediately felt a sense of relief. Colin bonded w our pups from the start - Collin is calm, grounded, and intuitive in his care and interactions with them. One of our pups is an older rescue and our second one is a puppy rescue. Each dog has their own personality and energy level and Collin cares for each one individually. Collin is a true gem and we are so lucky to work with him!

Collin is the best! He's reliable, trustworthy, kind, and our dog loves him. We love that he offers in-home boarding so our dog can stay in his own home while we're away. Highly recommend his services!!

My dogs wanted to write this review but couldn't figure out how to use the computer so I told them I'd write it instead. Collin is amazing. He's always quick to respond when we reach out and, when arrives, our dogs absolutely love him. He'll send pictures of the dogs on a walk or getting some treats and when we get home they're always tuckered out...which means we can rest assured we're not coming home to a house full of ripped up pillows. We're so happy to have found Collin and would strongly recommend giving him a call when you need someone to check in on your puppers.

Collin is very responsible and great with our two huskies! It is a relief to be able to leave the boys at home instead of taking them out of their comfort zone to be boarded, knowing that Collin is there giving them lots of love and attention. He sends picture updates and leaves the house so clean, you wouldn't know he was there. I believe the dogs get more walks and attention when Collin is there, they would probably prefer him over us these days HA! I am glad to have found Collin and impressed by his determination and entrepreneurship. I would highly recommend trusting your dog(s) with Collin.

Collin has been such a blessing to our family! He has allowed us to travel, and rest assured that while we vacation, our pups get a vacation, too. Collin is passionate about animals, and believes it is important to connect with each animal. He cares for and loves each animal uniquely. I feel fortunate to have found Collin and would recommend him to anyone who loves their pup!

Collin has been an amazing addition into my dog Bella’s life. I am so glad we found him to watch her and take care of her while I am working full time. He is always there and willing to watch her, takes amazing care of her, and she always seems very eager and excited to go to Collin’s house. I would recommend him to anyone looking for a responsible, caring, and energetic person to watch their dog!

We've used Collin several times now to take care of our 10 year old dog while we were away on vacations or just long weekends. Collin is great about sending multiple picture updates throughout the day, always replies quickly whenever I would text with a question and genuinely loves dogs. Our dog is always happy to see him and we have piece of mind knowing she is in great hands while we are away. I would highly recommend reaching out to Collin for your dog care needs.

My pups, Vivian (boxer) and Walter (weirdo) absolutely LOVED staying with Collin. When I came to pick them up, they were happy to see me, but honestly, I think they wanted to stay!! They had so much fun, they were wiped out sleeping the rest of the day. Collin is fun, attentive, professional and accommodating. We have had our dogs at various boarding facilities and Collins is by far the best experience we have encountered. He is the best!

Collin always makes you feel like he is "spending time" with your pet. Not making you feel like "its his job" or "a dog sitter" he has captured one of the ONLY photos of my dog smiling and on her very FIRST DAY! I highly recommend Collin Cares! He is the BEST!

Collin is great! My husband and I work long hours and we are so glad to be able to trust Collin with our fur baby. Our dog has learned to be more sociable since we started which is something we were struggling with. We are very grateful and I definitely recommend his services.

We used Creative Canine for the first time and had a great experience. Morgan was professional and took great care of our pups. We definitely plan to use them again.

Have brought our two dogs here 3 or 4 times now and have had the best experience l! Very easy to communicate with and she has sent pictures and given updates everyday while they’re there! And when we pull up the dogs yank us straight to her door so they must love it too! 100% recommend bringing your dogs to her !

Evvie was so, so wonderful and it's nice knowing that our pup is getting really great care when we have to leave town. 100% will recommend to everyone!

I highly recommend Creative Canine for their services! I have used them for boarding services and felt my dog was very well taken care of, just like he was going to a second home. The love and attention they paid to him was very much appreciated.

Evvia and her team do SUCH a great job of caring for our pupper. They know her inside and out and always go the extra mile to make sure that our dog has a great time at their place.

We were looking for boarding as we were passing through Grand Rapids. They took excellent care of our dog and if we ever come back we will use them again!

started using her woth rover and then in to her personal aite. Services were fine until they weren't. She lost my dog. He ended up at the animal shelter. Apparently I still owed her $40.00. I wasn't aware. I got an i voice but thought it was a receipt? She never texted me directly. Months later, like six, she kept running my card. 7 or 8 times untilnshe got something. I never authorized her to run my card and definitely not that many times. Just beware.

Evvia and Deshawn are 10 stars! Love leaving my pup with them. They make it a vacation for her too, and I always feel good knowing she's being loved and cared for while I'm away. Thank you!

Love love love Evvia! She has a genuine love for the dogs she cares for. She’s patient and kind with my dog Luna. I never have to worry about Luna when she’s with Evvia. Give me peace of mind when I’m away that Luna gets as much love from Evvia and she’d get from me.

Provided incredible care for my little guy when I took an out of town trip! Gave me plenty of check-ins and made sure I felt comfortable with the entire stay. She is so genuinely sweet and I'll certainly use her again in the future when I need a dogsitter.

AM and his team are excellent and very professional. I get updates and photos daily of my dog walks. At the start, they sat down with me and went over my dog's history and what the schedule would look like. They use an app and even have body cam footage of walks. I highly recommend this team for your dog walks!

If you are looking for some fun and excitement for your dog during the day, this is the dog walking service for you! Urban Trotters shows pups a good time and AM really knows dogs inside and out. This is a small business that makes sure not only that your dogs are taken care of, but also gives your dogs a new friend to look forward to seeing while you’re at work! Urban Trotters is the most trustworthy and dependable dog walking service I can vouch for in Grand Rapids.

I have used so many walking services for my large, elderly, anxious German Shepherd. When I moved to Grand Rapids, Urban Trotters was recommended to me by my previous dog walker. I was impressed with the objectives, business model, platform, and most of all, by A.M.'s character. A.M. has been so wonderful to work with: super professional, responsive, considerate, and down-to-earth. My dog's transition here has been made 100% better because of his time with A.M. The focus on gentle kindness, training, and mental stimulation has helped my old boy adjust and become more relaxed. All of this is made better by the automated scheduling / billing, body cam videos and photos uploaded to a customer's Google drive, and daily updates with observations about energy levels, possible health changes, etc. I simply cannot recommend Urban Trotters more highly!

I know my pup is in good hands with Urban Trotters. They go above and beyond to ensure my dog is provided with the individualized care and fun he needs while I'm at work. Urban Trotters has made a HUGE difference in my dog's behavior. Walks go so much smoother! He's more well behaved, and tugs less on the trail. Additionally, I appreciated the different packages offered. We worked out a weekday schedule that fits into my families' unique needs.

A.M. takes such good care of our two dogs! He is very knowledgeable about dogs and their behaviors. He is always on time, and I really enjoy his updates and photos. I would highly recommend Urban Trotters if you are looking for dog walking services.

We have been using AM (from Urban Trotters) for over 2 years! AM is reliable, dependable, and so good with our puppy. AM walked our elderly dog previously and was so patient and kind with him. We trust AM in our home and with our baby boy when we are not home. We love using Urban Trotters for regular walks and play time for our puppy.

A.M. was our first dog-walker, and he is a keeper. He was so patient with our dog as she adjusted to a new person. He is exceptional with his training and really individualizes the time based on what works best for the dog. On top of that, he is professional, responsive, and kind. I HIGHLY recommend him.

I have used several other dog walkers/services and A.M.’s is by far the best. A.M. came to meet my dog, Foss, and asked thorough questions about his habits, personality, interests, etc. I told A.M. that Foss isn’t the greatest on a leash, he pulls a lot and is easily distracted. After the first week of walking with A.M. Foss was rarely pulling and his overall behavior when walking had improved. I love that A.M. gives my dog what he needs. For example, some days Foss wants to just run around and play instead of walking. So, A.M. will put him on the long lead and play with him/let him get his zoomed out in our yard. Foss is also a beagle mix and LOVES smelling on walks, so A.M. does not deprive him of getting his sniffs in. A.M. is responsible, communicative, professional, and I would trust him with anything! It truly makes me feel at ease knowing Foss is in A.M.‘s care. Thank you so much for your incredible care and attention you give to Foss everyday!

A.M. and Emily are so knowledgeable and put so much care into the dog-walking and dog-care. Our pup loves her daily walks and playdates!

Urban Trotters is a great dog walking service! AM really knows his stuff and keeps doggos safe while taking them on their little adventures.

We recently switched over to Camp Bow Wow from another kennel. They offer so much for our four-legged furball to have fun with. We absolutely love the hours to be able to drop off and pick up. They are always willing to answer the phone and answer questions for you. We actually had him over there when We had to have our pup have a couple of meds, and they take very good care of them. They have a real nice area for them to stay in or those little raised bed. They have clipboards on the outside to let them know there's any instructions or any needs that you're for baby might need. We love the pet cams so we can check on our 75 lb Boomer. They also have what they call enrichment time. And we have pictures of him actually diving nose first into a foam party. They also have little pools for the dogs to be able to play in. Absolute love that we switched to Camp Bow Wow. If you want them to have a bath they do a really good job with that as well Just give them a heads up. They are conveniently located the one we go to not far from the Grand Rapids airport. Keep up the great work. Boomer actually cries when he gets dropped off and can't wait to get in the back.

Our dog Boomer stayed at the Camp Bow Wow by the Grand Rapids Airport. He boarded with them for week. During our car ride home we noticed multiple scabs on his head, snout and side of his face… Also, when we got home we noticed his neck area wasn’t drying at all. We did ask for him to get a bath his last day so that was expected so we took his collar off so he could dry. A few hours later we noticed it still hadn’t dried so we took a closer look at his neck. Sure enough he had a hot spot the size of my hand. I emailed and sent photos and was told the scabs we caused from a puppy (which if that really was the case that’s fine just tell us so I’m not thinking my dog got in a fight or something) and that even the person bathing him didn’t notice the hot spot and just noticed the mat in that area. To say that I was upset about the whole situation is an understatement. At least tell me those few “facts” when I picked him up so I’m not thinking the worst had happened. Back to the hot spot, this didn’t just happen because of a bath he took the same day we picked him up. He was apparently in water almost everyday and no one had the sense to recognize that he wasn’t drying under his collar and when you pet him your hands give off a weird smell?? Seriously this was a case of ignorance and neglect. I let them know I was taking him to an urgent care vet due to the severity of the location and size and asked to be compensated for the vet visit. They had to get back to me since the owners were out of town. I came out of this whole situation with paying for his entire boarding stay, his urgent care vet visit and getting “credit” to Camp Bow Wow for future visits as the best thing they could do… I doubt I will ever take him back EVER to this location if not the entire franchise. I expected them to take care of my family member while I was gone and I got him back in a terrible state (the hot spot was so much larger than we though, just look at the photos). Just in case you’re on the fence of sending your precious dog here, look at these photos and I hope it helps!

The team at Camp Bow Wow Grand Rapids are the best! They were attentive to our puppy’s first visit and made leaving him there a stress free experience for us. We could watch him throughout the day with the live cams and were both surprised and pleased to see the amount of interaction the staff had with the dogs. Furthermore, they were appropriately separated by size and temperament. When we went to pick up Gus, he happily followed the staff member and was almost sad as he was leaving. Bottom line: Camp BW exceeded our expectations, the facility was clean and pleasant, staff were professional and interested in your dog’s experience and our dog, Gus, couldn’t have had a better experience!. Thank you, Camp BW!!

Y'all are the best.. Thanks again for coming in clutch on short notice this morning to help me out with Emma for the day. Although I know she can sometimes exhibit signs of separation anxiety and so do I 😂 when I'm going to leave. I know once I'm gone, she is in good hands and she's safe. I really appreciate y'all ❤️🐾🤜🏻🤛🏻 …

My dog has pretty high separation anxiety, and the staff here is so kind and understanding of my dog's needs. Even after moving 30 minutes away from this location, I still go here for overnight stays because I know she'll be well taken care of. Thank you from me and Xenna!

They know our dog’s name and they treat her with so much love and care. They always tell us how her day was and they value her presence every time she comes for daycare or boarding.

The staff is very friendly and my dog Belle was happy to go back for her stay after her interview day. I like the option for enrichment sessions as she is an older dog and benefits with more one on one time. She also wore her festive bandana proudly even though she doesn't really care for baths. I also like how easy it is to schedule and that I can check the camera to see if my pup is having fun!

Wonderful staff that truly cares about about your dog's well-being. Facilities are clean and well kept. The high level of customer service makes you feel very confident in their ability to care for your dog when you're away. In fact, my otherwise shy lab has gained confidence after staying at Camp Bow Wow! You can even watch your dog on one of their webcams when they are out playing. Highly recommend!

My little Hazel had a blast during her first day at camp!! Everyone was super friendly and explained everything very well since it was our first time there.

I absolutely love Camp Bow Wow - Airport location! Our puppy Zoey has so much fun when she goes to daycare and has a few friends she loves to play with. Camp Bow Wow is great at communicating and will send pictures too. On days where I am extra busy, we love sending her there so she has playtime and can stay active and not alone at home. I would definitely recommend Camp Bow Wow.

Kim’s K-9 takes superb care of my bernedoodle. I started with Kim’s when he was just a puppy four years ago and we have been loyal ever since. He considers Kim’s his second home.

I used Kim’s K9 in the mid 90’s when we had a lab puppy. Used the boarding and training services. It was great. But we signed our new puppy up for puppy kindergarten and it didn’t go well. Our new puppy is 5 lbs and will be 8 lbs full grown. I didn’t think of it at the time but she was by far the smallest dog in class. I wish the staff would have discussed this with me when I signed up. Lucie was with me. We left the class after 10 minutes of free time. She was getting trampled on. Lesson learned. Everything else about my experience with Kim’s K9 is very positive.

The day training program with Sam transformed my dog in 3 weeks. My dog enjoyed the training and loves that our walks are more fun. I wish I would have done it sooner. I thought leash pulling was forever.

I've been to Kim's twice now for dog training. Everyone there does an amazing job and I'm always complimented on how well my dogs behave. It's also a great way to get your dogs socialized in a controlled environment. I can not recommend this place enough! 5/5 stars

I'm extremely happy after my dog completed day training at Kim's K-9! The commands I had been trying to teach her did not have the consistency that she needed. The daily reinforcement she received at training escalated her learning and everything seems to have stuck with her! I can take her more places now and I have more trust in sticky situations. As If I couldn't love my dog more!

We have been going to Kim’s K9 since 1998. Our dogs have gone through their puppy class, training, daycare, and boarding. We have always had a great experience. Our dogs get excited to be there. The staff is exceptional and very accommodating. I highly recommend their services!!

We have had such a great experience at Kim's! Sam is a great trainer of both our dog and our family :). He has helped us so much already, and we aren't even done with training yet. The rest of the staff loves on our pup too!

Kim's K9 is a great place with great people that care for your pup! I've worked with Kim and Martha professionally for a few years, so when I got a puppy, I knew Kim's K9 was the place to go for training. We loved the Puppy Kindergarten class, and had some additional 1 on 1 training after. I would highly recommend! Teddy loves everyone at Kim's K9!

The first day of puppy class was a success. We received beneficial advice on how to have a happy puppy and happy us. I recommend Kim’s K-9 totally. Staff is warm and so helpful and you can tell they love their job. Bootcamp for Lacey was great. The trainer Beck was great with Lacey and our training. We have a different dog than what we brought in that first day. Lacey is still spunky but we know how to work with her so that we can take her with us and enjoy her.

Kim’s K9 provides an excellent and caring training program geared towards your dog’s personality. We continue to bring our dog Riley there for daycare every week. The staff is wonderful and he loves playing with his dog friends!

Great first experience kenneling our puppy. I was very nervous leaving him since he’s usually with me all day long. The team at whiskers were great dealing with my questions and providing updates when I called. It would be great for nervous dog mommy’s like me if they added cameras for us to peek at them when they are there! 😊😊 …

I love Whiskers. The people are professional and friendly. My dog is happy when groomed. They have made accommedations for small touch ups too. Best of all, we can get regular appointments. That was not possible at the smaller dog salon I went to originally. Puppy looks so cute too.

Very positive experience. Our boy was happy and healthy. Best grooming he has ever had. Staff was super friendly

I had used Whiskers for boarding a pet several years ago when I lived in the area. We decided to use them again, even though we are now 45 minutes away. We just love it! Very clean property. Sooo many options for rooms and extras. The staff is incredibly friendly and helpful. Our girls got to share a room and they looked very happy there. You can get pupdates while you are traveling. Highly recommend!!

So happy with the individual training from Ally at Whiskers. My dog is calmer and more patient. And added bonus, he absolutely loved going!!

Incredibly clean and welcoming atmosphere! All of the staff were kind and knowledgeable every time I spoke to them, both over the phone and in person. It was very apparent that my dog’s well being and happiness are their first priority, and they really made me feel like she was just as special to them as she is to me. I’m actually looking forward to my vacation now, knowing that she is in such good hands! The report card they sent home for her initial play assessment was the cherry on top! It was very detailed and honest, so it really let me see how she behaved the whole day with each new stimulus. I have already started recommending them to everyone! Bertie came home relaxed and tired out, so I could tell that she had a great day!

We have a VERY anxious, and reactive dog who cannot handle even seeing other dogs. Whiskers was the first boarder that could handle his needs and get us through a successful stay!!! I'm beyond thrilled. Beautiful facilities, clean, and the staff was amazing with him. Whiskers has won themselves a returning customer!

We are so grateful to have whiskers as an option for our highly reactive pup. They are so accommodating and communication is top notch. We are able to leave and have full confidence our dog is safe and cared for. Would recommend to anyone in the area and especially for those pups who are reactive also!

This is the hack job they did on my long curly haired briard. They were told to shave her belly and inner pits. Instead, they whacked her hair off clear to her neck, down the inside of her legs, all the way to her feet. She looks so bad I cried. I had told the girl that came out to get her what I wanted done, and called on the way home to verify that they understood. I wanted her inner belly shaved. That was it. They clearly didn’t know what they were doing. The belly stops at the back of the front legs, NOT the neck. And the pit area does NOT run all the way down the inner leg. I am in shock. We make a huge effort to keep her in a full coat and she was completely combed out when we took her in. This is an all too common result of a groomers laziness. I hear it all of the time, “I dropped my dog off and they came out bald”I am livid. It takes 2 years to grow out a coat so this mess makes me sick to my stomach. And think, this could have been your dog. They called, apologized, and gave me a full refund, after I complained and showed them pictures of the mess they made of her. There wasn't much else they could do. But I’ll still never go back.

Whiskers offers great services and has a friendly, helpful staff. My dog really likes going there. They keep me up-to-date in line with my preferences and I recommend them for your pet!

I really cannot stress how wonderful of a daycare Paws & Unwind is. I’ve been bringing my dog, Bob, here for 2.5 years and have had the greatest experience. He’s loved by everyone, he loves everyone. I always get a kick out of how excited he is when he realizes this is where he’s going. It’s as if he’s been away for days! We’ll continue to use Paws as long as we need to.

Absolutely incredible experience! We were a last minute daycare booking during the Fourth of July week. Leah was so kind and accommodating, and helped us get reservations. When we arrived, she came out to help as our cat had gotten sick during the car ride. She checked availability with Melanie, the amazing groomer, who fit our guy in for a bath. I was called and told they had grooming openings, which we happily took. Look how great she did! Private room was clean and had a cat tree, big window, toys, and beds. We will happily stay again. Thank you Leah, Melanie, Becky, Olivia, and Ashley!!!

I had a bad experience with Paws & Unwind Pet Resort, and I wish I had trusted my instincts. My cat stayed here for five days, and the whole time I couldn’t shake the feeling that something wasn’t right. When I dropped her off, I was rushed through check-in and wasn’t allowed to see the facility inside. They promised to send pictures of her during her stay, but I never received any. When I asked about this at pickup, the lady smugly told me that I hadn’t chosen the "Feline Deluxe" package, just the "Normal Feline" package, so pictures weren’t included. What else wasn’t included? Was letting her out of the crate during her stay an extra charge too? The lack of transparency was appalling. When I returned from my trip, I put their address into my GPS, only to find out the place is closed at odd hours of the day. I called to pick her up and was told to come in later. When I arrived at the time they gave me, they charged me an extra $25 late fee! The staff acted annoyed, as if I was to blame for booking an "impossible" pickup time, one they themselves had set. The worst part was when they brought my cat out. She was crying nonstop, something she never does. When I got to my car, I noticed her crate was soaking wet and leaking a mysterious liquid. On closer inspection, the crate was in much worse condition than when I dropped her off, dirty, smelly, and clearly neglected. I went back inside to confront them and took a photo for proof. After reading other reviews, I found out this isn’t the first time someone has had a similar experience here. It’s clear there’s a pattern of neglect and poor treatment of pets. In total, I paid $145 ($20 per day + $25 late fee) for this awful experience. If you’re considering this place, think twice. I wouldn’t wish this on anyone or their pet.

We started taking our dog here for nail trims based on local facebook recommendations. We were not disappointed! Our dog is very anxious and they are happy to accommodate us to get the job done (includes letting us hold him and bribe him with peanut butter during the process). Staff is very friendly and efficient. Highly recommend for nail trims. We have not done any boarding or full grooming services.

The staff gets to know each dog and is very friendly and professional. I take my granddog there often and he is always happy to go.

I will not bring my dog back here. They have brought him out from boarding twice without a leash or harness. I told them the first time he is not good off leash and all it takes is for someone to open up the door to pick up their dog and my dog will run away. I brought him back in hopes they learned from that mistake, but they brought him out without a leash again. The worker said they “didn’t get the chance.” That is unacceptable. You are supposed to be professionals. I am entrusting you with my dogs safety and if this is how you guys act in front of me, then I don’t even want to know how lazy you are behind the scenes.

My two large dogs love it there. Very excited when we arrive.The team gives lots of love and ear scratches.

Leo had a great first stay and came home happy and clean! Paid extra for playtime and was excited to receive photos and video of him having fun with his new friends. Thank you! *it's been a few months now and he still loves it! Mel was a lifesaver with grooming him. He hadn't shed properly his whole life as he was stuck outside. With her help, he is more handsome than ever and is looking more and more like a Husky with each session.

Melanie did a fantastic job with my boy Lucky! She did an excellent job with his heart shaped butt and with his overall grooming service. He had a great time in daycare too. We will definitely be back!

My dog loves doggy daycare! Always so happy and excited as soon was we walk through the door. I also love that they send me pictures and videos of her during her stay!

This group is incredible. I am not able to do 30 minute walks right now and they have come in with lots of love for my Maisie and walked her. In an emergency they saved me by taking care of her. They are absolutely the best. I trust them completely. I’m so so so grateful for them. Diane and Jen are just awesome. They are caring and compassionate. Maisie loves them! I recommend this group!!!! Scheduling is a snap. Payment is a snap.

We have loved dog walking with Diane and her team!! They are friendly, accommodating, and most importantly focused on making sure your dog has a great time. Grateful we signed up and have the peace of mind that our pup is staying active while we’re away!

Cheyenne, and Diane were great with our pups! Both of our dogs have a lot of energy so we were worried how they would interact with the sitters, and they did great. Both dogs were very content throughout the visit. We got thorough updates and pictures at each visit. We will never use a kennel again, we highly recommend this crew.

I’ve used Pet-Agree and the team for years without any hesitation! They are my go-to pet sitting service that is reliable and willing to go above and beyond! A HUGE kudos to Diane and Jenn R that take care of my clan! From the ease of online scheduling with Matt to the awesome visits and reports from Jenn, I rest easily when I have a long day or need some time off! Thank you ALL for your great service and the love you give to my family! We are lucky to have you! I HIGHLY recommend this team to take care of your furry friends!!

Pet-Agree was fantastic checking in on our cat while we were away getting married! We loved the daily updates and pictures we received. We will definitely use them in the future!

The team at Pet-Agree is the best! We used them over Thanksgiving and had zero worry the whole time. Our lab adored them and you could see how happy he was in all the pics and videos they shared. Special shout out to Kristi for staying with him. We will absolutely use them again!

I have used this service for almost two years now. They are true life savers!! My current sitter, Jenn, is absolutely AMAZING!!!! She takes the best care of my babies and I can tell she loves them like she loves her own fur babies. She will always let me know if there is something going on with one of them, a limp, a sore, the runs... one time she even stayed after her scheduled time just to stay with one of them until I got home because she wasn't feeling well! Jenn always goes ABOVE AND BEYOND. She tells me of the funny antics they do as well. It gives me such peace of mind knowing that Jenn, and petagree, will always be there for my Lexie, Ziggy and Zora. Matt, who I believe is the office manager, is also a pleasure to deal with if I need to make any last minute changes. It definitely feels like a family when working with them. I can't say enough good things about them. If Jenn can't take care of my pups one day, I have confidence my babies will still get a great sitter! They also never send anyone in blind. The sitter will always meet your dogs with your normal sitter first. Lastly, I also love the updates I get on their portal after every visit which even tells me how many times they went potty during the visit. And Jenn takes the most incredible photos with very in depth updates. I highly recommend petagree!!!!!!! I can't thank Jenn, and the pet agree team, enough for taking such great care of me and my pups.

Can't say enough good things about PetAgree. Weekday lunch breaks, random date nights, recently a longer trip, they alwsys take excellent care of our babies. Easy to schedule, great communication, and of course, super cute pics of my kids.

Pet-Agree took care of my cat over the holiday weekend and I could not be happier with their service! Diane gave my cat food and water, scooped the litter, and played with him. I looked forward to the updates every morning with pictures! Payment and scheduling was so easy in the online portal. I will use their service next time I need a cat sitter!

I can’t say enough fantastic things about Pet Agree and all they do for my Pups and me. It’s a huge stress relief knowing that they take such amazing care of dogs. We think of Pet Agree as family.

Dogtopia employees treat Jerry, my pup, like their own. He loves to walk in and is always welcomed with hugs. He rolls over for belly rubs and love before he even leaves the lobby. It is such a joy to leave my furry family member where I know he will be cared for like he was “at home”. I’m not sure who spoils him with love more! Highly recommend all services, boarding, day care, and spa.

My dog absolutely loves it here! They have very good hours for drop off and pick up. The staff are always quick to assist you and I can tell that my dog feels safe and excited to be here. I love that you can watch the cameras to check in. One thing I would change about this place though is they should have someone on site for overnight boarding. It makes me feel uneasy that the dogs are left alone overnight.

I brought my puppy here on 08/03 and 08/06 for daycare. Both days I picked him up he smelled like stale urine. It was so bad we had to roll down the windows on the way home and give me a bath both times. I asked the staff about this on 08/08 when I went to drop him off for daycare and was told they are short staffed and having a hard time keeping up with the cleaning. This is unacceptable. If they can’t keep up with the cleaning then they should not be taking in as many dogs! I cancelled my membership immediately and did not drop him off. Do not send your dog to this company!! We have been to two other daycares in the area and did not have this problem. We switched to Dogtopia because they offer boarding and liked the idea of having him at daycare in a place he would feel comfortable if we had to board him. This is not worth risking his health by having him covered in urine for the 8 hours he is there.

This place DOES NOT require a negative fecal sample from dogs coming in there!!! That is not ok! Also, I know of a pet with a VERY ACTIVE flea infestation and was able to keep going to daycare. Way to spread the love!!! UNACCEPTABLE!!!

Hands down the best boarding experience. Dogtopia was more then willing to help accomodate our dog's boarding during a busy time for them and working around my due date. I went into labor before my induction date and they were more then willing to allow our dog to be dropped off very last minute close to there closing time. Our dog was treated very well during his entire stay.

There are so many things! Firstly, the individuals at the front desk are always warm and friendly (1st thing in the morning), ew! haha They remember Oberon and every time they see him, they treat him like he is their own pet. It feels great to know that I'm leaving my "fur child" in the hands of people who actually care! AND I can get work done in the office without worrying every minute of the day. (Plus, they have cameras so I can just check on my little bean while I'm taking a break or on lunch!) I'm grateful for the organization and planning Dogtopia takes for customers to book any service they have. I forgot Monday was a Holiday and it was so easy to cancel daycare over their app! Their services are endless as well, I'm still in "awe." All in all, I could NOT WAIT until Oberon turned old enough to attend, had his required vaccinations, and passed his assessment to be allowed to attend Dogtopia. This business is a life saver. Dogtopia - where your fur children are building a life in safe/loving hands, while you continue living and building your own. <3Thank you again.

They have very reasonable policies! They also have very attentive and knowledgeable staff. I stopped in randomly (before deciding on daycare) and staff members were very responsive to my several questions. Sawyer, my dog, loves going there! Introduction day is a great way to see if your pooch is compatible!

Our silver lab, Harbaugh, loves Dogtopia. In fact, it seems like all of his friends love going to “school” at Dogtopia. Like many busy families, we are on the go all week and it can be lonely for a stay-at-home dog who needs to run around and play regularly. Dogtopia is a great way to keep your best buddy healthy and happy, not to mention the value of having a pet who’s well socialized with other dogs. We love that he can be checked on via their WiFi cameras and he always comes home happy and tired out from a long day of fun with his buddies. The staff are all very nice and we love the little extras that they do for birthdays and holidays. Top notch franchise!

Very friendly service every time I come in for drop off or pick-up. Also receive quick and helpful responses via email as well! My dog LOVES going to daycare at Dogtopia and I love that he is in a safe place there and can he even get his nails trimmed while he's there if he needs it! We are very happy clients that would definitely recommend to anyone in the market for a doggie daycare!

I was able to get my naughty puppy in quickly for an emergency bath and picked her up two hours later- clean, happy and fluffy!

My pups and I absolutely love Nature of the Dog! Jackie, Luke and the entire are wonderful, friendly, attentive and clearly care very much for all the dogs. I love the small play groups with attention to most compatible groups. I cannot recommend Nature of the Dog for daycare & boarding.

We've sent our dog here for both overnight boarding and doggie daycare, they've been great! Really nice facility and the owner/staff are kind and friendly. Our dog seems to really enjoy his time there, too!

We have two Great Danes, who we board at Nature Of The Dog. We have boarded them at other places previously, and NOTD is by far the superior facility and staff. The staff is very kind and accommodating. Our dogs are excited to go to Nature Of The Dog and always come back in good condition and good spirits. They also have an excellent website, including dog friendly stores around Grand Rapids. HIGHLY recommend!

My dog Sadie loves Nature of the Dog for boarding and daycare. And she LOVES Mr Luke & Ms Jackie. Sadie has been going for visits since she was a puppy and she never loses her excitement for getting to see her pals! Thank you to the whole staff for taking care of my baby when we can't ourselves!!! We are so blessed to have you and Sadie says hello! :)

I send my dog there for day care daily and have used Nature of the Dog for boarding, and I cannot say enough great things about Jackie, Luke, their staff, and the facility! My dog is cared for and loved there, and I love that they get plenty of play time outside.

Puppies and not-so puppies love it. The way sessions are paid for you it’s have to plan well for your needs and make sure you understand conditions. At the GRR location is a little hectic right off M37 especially during drop off / pickup and rush hours.

Nature of the Dog is the best! Our very active and excitable golden needed a place that he could run and play under the supervision of experienced staff. Luke and Jackie take great care of him while boarding or durning the day for daycare. He always comes home tired and relaxed. I also really appreciate how they took the time to learn what kind of personality our dog has and how we have trained him. They work with him while he visits and make sure to reinforce positive behavior.

Well folks...we are happy to give this awesome, smaller boarding/doggie day care a "they've got it going on!" Nature of the Dog truly recognizes the nature if the dog. Boarding kennels are top notch and the owners know doggies (right down to keeping white noise going for dogs in their bedrooms waiting to rotate out into the play yard). Thumbs up to owner Luke. Relaxed, sweet atmosphere for visiting canine family members.

Great place to board your dog! My dog can sometimes struggle to get along with other dogs especially with toys nearby and they were very accommodating to this. They introduced him slowly and he felt comfortable enough to play with other pups! We hoped they would post more pictures of him while he was there but overall, a great experience!

We have loved Nature of the Dog!!! Our pup Remi loves going for daycare and boarding. He always comes home happy and tired. As first time dog owners we were nervous finding somewhere based off reviews. Nature of the Dog didn’t have a single bad review and you can tell why! Definitely check it out if have haven’t already.