Pet Sitters in Black Diamond

Shelley and Shannon were incredible and took great care of my two cats. One of them is very skittish and likes to hide when afraid. They gave him two units so he can have a hidey spot to make him feel more safe. They truly love and adore cats and it made it so much easier to leave them for a few days as I knew they were in great hands. First time using Kits and Kats and definitely not the last. Thank you Shelley and Shannon for taking such great care of my babies!

Shannon and Shelley took absolutely great care of our cat while we were away on holidays. They were always quick to reply to e-mails, and gave us updates on our little guy, giving us peace of mind during our trip. The live stream camera footage is a great feature when you're missing your furry friend and want to check in. Lots of spacious kennel room and plenty of toys. You can really tell how much love they put into their work. We will definitely be using Kits & Kats Sitting Service in the future!

Shannon and Shelly have worked caring for two of my babies each with very specific needs. They work with you and your cat to make it the best experience possible for all. Their prices are more than fair for what they offer. You can't fake being a cat person and these two people love your pets like fheir, if you want peace of kind while you're away; book a spot for your kitty with them.

You can tell they are cat lovers. Very clean and modern place. Very loving people. We were nervous leaving our kitten figgy (she’s our first cat) and they made us feel very comfortable. When we came to pick her up she was sitting in their laps and could tell she felt comfortable as well. Thank you so much, will be our choice for cat sitting in the future ❤️

We were very pleased with Kits and Kats. They made special efforts to make our senior cat "Blues" ultra comfortable. I recommend them. They are cat lovers and understand the sitting service profession.

They took amazing care of my cat! I would highly suggest to go with them if you ever need to board a cat!

Shannon and Shelley are two very easy going people and are excellent cat sitters. I am at ease when using their services.

Always very friendly and welcoming to our two kitties. Have used multiple times and they have been great and affordable

I have been using them regularly for close to two years. Excellent service.

Only boarding facility I trust with my Belgium Malinois. They are very attentive, kind and professional. Great staff.

Used to love bringing our dogs here - they had so much fun running and playing with a big group of other social dogs under the trusted supervision of the staff. Megan was the best at looking after our pups and they loved going to visit her! Sadly she is no longer there and although we’ve tried visiting since then, we find that we don’t feel that same level of trust with the new owners. They don’t share the same philosophy as the previous owners, and so the dogs are no longer socialized in big groups, they don’t get much time to go out and exercise (not like before) and we don’t feel that the new staff is as experienced. Even when we drive by the property now, we no longer see dogs out playing in the fields like we used to. Such a shame as we always felt good taking our pups to Hy Country in the past.

Found them last minute and they fit us in for the long weekend! beautiful real grass fields for dogs to play on. each dog has its own secure room to sleep in that is quite large for a kennel. was impressed to see the dog runs are all individually attached to the outdoors by way of separate entrance!!! rate was lower than others which made them my last call as I kind of thought the old "you get what you pay for" but I will always go here from now on!!!!!!! thank you Hy Country!!!

Great experience with our 2 young Boxers. We found them after their first kennel experience to be happy and relaxed. They ate well, and played outside lots. The facility is clean, well set up, and very organized. Staff are friendly and seem to really enjoy their job.

I used to board my dog here while I was away at work. I felt comfortable and safe leaving him there. That is until the new owners took over. They are inexperienced and just plain bad at their jobs. They isolated my dog the last time saying that other dogs are afraid of him because of his size. However, no dogs have ever been afraid of him before or since. They were projecting their own nonsense. Why would I want my dog to be isolated for two weeks and I only found out when I picked him up. They also had been using my leash on other dogs. They don't know how to handle dogs. They repeat phony pleasantries over and over and don't actually know the first thing about what they are doing. Whatever they did to lose Megan was a huge mistake. I'll go wherever Megan ends up. They also went out and bought food and added it to my bill without asking for permission first. There are so many other kennels in town I don't recommend going to this one anymore. It's unfortunate they are ruining a good community legacy for hy country.

We love Hy Country Kennels! Our girl Baia is always super excited to go for a sleepover and loves the friends she makes there! Megan is great with the dogs and is always able to accommodate our last minute plans. I would highly recommend Hy Country to anyone needing a kennel!

Terrible experience dropping off my dog to a large, industrial, dark, cement, feces smelling room that had 15+ loud barking dogs. My dog didn't want to go in, he was scared. The worker tried using his foot to convince my dog to go into his cage... Not appropriate. I had to leave my dog with someone who can't even try and make my dog feel comfortable!? The cages were a fair size, joined immediately to the neighbors cages. They had doors to go outside, however all were boarded shut. The procedure for dropping and collecting your furball was very stressful, both for pet and owner. My dog was stressed when collected, out of sorts and scared. Now is fighting kennel cough that he picked up there. never again!

We normally try to find a way to leave our dog at home with friends or family but when it just doesn't work out, Hy country has been great to our dog. Friendly happy service. :)

The owner and staff alike are very friendly and professional. The animals appeared very cared for. Not just their basic needs but affection too.

Great people and atmosphere. My dog was happy and they took great care of her.

Kim is amazing! She absolutely loves animals and takes great care of them. She is super flexible and always willing to work around our schedules as much as possible. She goes out of her way to make for the best experience possible for her clients and their animals. Our dog has been going to Kim’s for about 7 months and loves it every time. She feels right at home in Kim’s house and is well cared for and loved. We can’t recommend Kim enough!

Kim is a trustworthy person. She loves taking care of dogs and when our family go on a vacation trip we all know that our pet Rico is in good hands with her. We highly recommend Kim!

Kim is amazing, she has gone above and beyond for us in caring for our two dogs. Our youngest had a UTI and bladder stones while we were away. Kim drove her to the vet and took care of her for us. She also sends updates, videos and pictures of our dogs.

I was fortunate to find Kim at Pet Pleasers in early 2020. I have a little Boston Terrier named Ariel that is always with me. When I had to leave for a location that I could not bring her, I considered cancelling my trip. Since Kim had gone to my school years ago and I knew who she was, I contacted her and had a few discussions over FB and eventually went to her house to check it out. She has such a dog friendly home. A safe fenced back yard, double gated front entrance and she treats the dogs just like her own. I was very impressed that she also wanted to have Ariel spend a few hours at her house to make sure she got along with everyone and that she wouldn’t pose problems for other dogs. That’s so important to me that she doesn’t simply accept any dog. She makes sure that she reduces the chance of problems that can occur due to animals that may be too aggressive or cause problems for other animals. She truly does everything she can to provide a safe and fun environment for every animal she cares for. I left Ariel for a few hours to see how she did and she did great, playing with other dogs and running around freely. After that I left her for a week and was pleasantly surprised to get the occasional picture and video from Kim showing me how Ariel was doing. Although I bring Ariel’s crate along, Ariel has free roam of the house and yard all day long and most of the time she jumps on Kim’s bed at night and sleeps on the bed…just as she does at home. I can’t say enough good things about Kim and Pet Pleasers. I no longer have to worry about Ariel being constantly locked in a cage, or deal with the scams that so many other kennels have where they want to charge you $5 for a daily hug, or $10 for 5 minutes of one-on-one time, etc. Kim is open and honest and provides a friendly, loving home-like environment for the dogs she cares for. Her pricing is very reasonable with no extra charges for paying attention to your dog. She clearly loves animals and you can be sure she will treat your dogs like her own. I will never go anywhere else and I’m so glad to have found Kim at Pet Pleasers. I may miss my dog when I have to go away but I know she’s in good hands and don’t have to worry about her. You can’t go wrong with Kim of Pet Pleasers and I believe that once you try her, you will never go anywhere else either.

Kim is amazing with our dog! We always love having Kim watch our Daisy because we know she will be able to run and play and not be stuck in a kennel all day. Communication is great and Kim is very easy to work with. Thanks Kim!

Our senior bichon, Louie gets stressed at traditional boarding kennels. Kim from Pet Pleasers treated him like part of the family. It is a relief to have someone so great with dogs taking care of him in a home setting. Will continue to book here and recommend!

Pet Pleasers is truly like sleepover camp for our doggo! Kim’s care and consideration for the animals in her care is evident from the happy barks that greet you upon arrival. There is plenty of safe space for them to roam and play, and when it’s time for rest, they have their choice of several warm and comfortable beds. We’ve never boarded our dog before we met Kim, and it’s a relief to find someone who loves him as much as we do. Pet Pleasers for the win!

Kim has been great with my great dane Jaxi! She can be a nervous Nellie and Kim understand her needs and always makes sure she is comfortable. I have left her there for longer vacations and overnight stays. Jaxi is always glad to see me come back but Kim always sends me pictures and messages while I’m gone letting me know Jaxi is having a great time. Wouldn’t take her anywhere else!!

Don't like leaving our Pomeranian, Bija with anyone, but he's treated like family at Kim's place. Just like at home he's able to sleep on the bed and watch TV. By request she will send pictures and a report of how he's doing. We have total confidence that Bija gets the attention he deserves.

I am not comfortable leaving my husky just anywhere or with anyone! Kim is the only person I have ever left her with when I leave town that I feel good about. Taken care of, safe, not in a kennel or crate with small bits of "play" time. Its a healthy environment that i have no concerns for dog illness such as parvo or kennel cough. I drive 45 min to leave my girl with Kim.

Walks&Fun was great! They were able to help me in a pinch when we realized dogs were not able to go up past the 12k mark on Meadows Parkway. She sent several photos and incorporated my pup into a pack walk and gave her a comfy place to chill while we explored the National Park. The nicest people!

Inga was amazing with Jinger. She brought her into her home and treated my girl like her own. I appreciate her genuine nature and I trusted her 100%. She was flexible with my timetable and I loved that she sent me an update, as I don't leave my girl very often. I will most definitely use her services again.

Inga was Amazing! She came to our house twice a day to feed and spend time with our 1 year old rabbit while we were away. Inga was very responsive to our texts and made us feel very comfortable leaving our bunny in her (and her daughters!) care. Highly recommended!

Inga was very easy to communicate with, reliable, and accommodating. She watched our pup at her home for the day and was very attentive to our training concerns with our pup. We felt very confident that he was in good hands! When we picked him up he was happy and tired, showing us he had a great day and was in great hands. We will definitely use Inga again for pet sitting if we visit the Revelstoke area again.

I had a last minute need for dog care and Inga was incredibly helpful and responsive. She connected me with Janine, who did a great job of watching my dog over the weekend. I was nervous leaving my pup, so Janine sent me photos of him playing in the snow. They went above and beyond to accommodate us, communication was great, prices are reasonable and I would use this service again in a heartbeat.

We brought our small dog to Inga July 19 to watch over while we went golfing at the stellar local golf course along the river in town. Inga is very polite and professional. Very detailed information and easy method of payment. The location is very easy to find and convenient if touring the town of Revelstoke or golfing like we did. It would also be a great idea to utilize dog sitting if visiting the "Meadows to the Sky", as no dogs are allowed at the summit due to regulations set. I can't say enough how great it was to find Walks&Fun and the excellent dog sitting service that is provided. Thank you so much Inga !

Inga and Bryanna took care of our two bernese mountain dogs for a doggy sleep over when we had to leave town for a night. They had such a great time given how tired and loved they were. I have no hesitation recommending and using them now for our two pups!

My Family and I came to Revelstoke to Ski over new years. We brought the family dog and need a day sitter for him as he has a little anxiety! I contacted Inga from there on in they made my life easy with Janine picking up Sedrick from the resort in the A.M and on the Snow day Janine was snowed in so Inga came to pick up Sedrick. They treated Seddy like one of there own He got to play with other dogs hang out in the house and go for long walks. Fantastic job thank you for everything we will definitely will use Inga and here services in the future!

Cricket had a great time at Walks & Fun! I'm so glad she got to have some fun while my partner and I were at the resort. If we're every in town again, I would not hesitate to leave my dog in Inga's care.

Inga and her family we’re awesome to leave our dog with while we skied. She’s got options for walks or she can dog-sit for the day. We did a bit of both. Our dog Fozzie came home happy and tired each day. We left our dog with her three times on our ski trip and would do it again. Don’t look any further for your dog while in Revelstoke!

Tania is simply the best, and took care of our fur baby like her own!!

Absolutely incredible service and care of our two dogs by the owner Tania. She went above and beyond for us when we had an opportunity to extend our ski trip in Sun Peaks for an extra two nights, and didn't hesitate to accommodate our request. She even provided the extra dog food we needed to allow us to stay. There's good service and then there is exceptional service, which is what Tania provided. Thank you so much again for caring for our fur babies.

Tania's kennel is a good one. There is indoor/outdoor accommodation for all weather conditions, a good play area, and great care provided. Our Alaskan Malamute, Ruby, had stayed at Two Paws Up several times for 2 or 3 days at a time over a recent span of two years. Then we went to Europe for 18 nights away. Ruby didn't agree to an extended stay and chewed through the chain-link fencing on her run only to find she had "escaped" to the run next door! In a different run with heavier chain-link, she figured out how to get under the heavier fencing! Tania brought Ruby into her home for the remaining 15 nights of our absence. She and her Staff looked after Ruby with the professional diligence that prevented any further difficulties. I trust Tania and the Staff she works with. You can too! Aleta Wallace 16oct23

We've been boarding our poodles here for well over a decade (after a horrible experience at another local kennel where my standard poodle was traumatized). He LOVED 2 Paws Up!) On the drives to Tappen the dogs figure out where they were going and get so excited! At pick-up time, they greet me happily, but are in no hurry at all to leave all their new canine friends and the fun at Tania's. They give her goodbye kisses. That is the best sign to me that this is the best boarding kennel around! We travel several times a year, and are thankful our baby(ies) are cared for, and enjoying their vacation, too.

Tania was amazing. We dropped our 3 pugs off several times during our vacation for some sleep overs - they loved their play dates!! Highly recommended!!

Can always depend on having dogs boarded with no worries. Very accommodating. The kennel is clean and dogs well taken care of.

The best place 😍 Our puppy is at home there each time he stays. We love Tania and the service she provides us. 🐶😁 …

Tania is great highly recommend her kennel.

decent

A really great place to kennel your dog 👍😊 …

Really unfortunate set of experiences with this company. We were genuinely excited to bring our dog to daycare here but the extremely poor communication motivated us to find an alternative. Lots of punitive language throughout the application process and generally just a negative experience. After a very curt response when we were missing some info during the application process, we resubmitted and never heard another word. At the least, if anything was incorrect or still required, a reputable business would take the time to inform or attempt to correct. Not this one! Boarders beware.

First brief encounter so can't offer detailed review, but very good first impression. Friendly welcome, our puppy was greeted and introduced in a very professional manner to the other dogs on site, and had a great time. Although the place is just getting organized, it looks well laid out and welcoming. The young couple who are owner managers seem very skilled with dogs, and their business plan seems to make sense.

We used to love we love dogs when the previous owners James and Emily were running it. Since new ownership, every visit we had troubles with miscommunication. My dogs would only go when we went out of town, I went to book them in and was told that one of my dogs had been ‘destructive’ in a previous visit, so they would book them in this time and monitor his behaviour. Being a diligent dog owner, I wanted to know what kind of destructive things my dog did during his last boarding, to which I was given no details, there were no notes on his file other than ‘was destructive’, and the staff member who made the note was no longer working there. Additionally, I wasn’t told about this until the next visit which I find unacceptable, if my dog is being destructive I should be notified upon pickup. So we boarded them for the weekend and I was told that he was good and there were no issues. Fast forward to booking them in a few months later, I run into the same problem where they were reluctant to book him again because of this ONE note a former employee made, even though he had a successful visit since. Also, I had made two bookings for back to back weekends, ended up cancelling one because we no longer needed it, and then when I went to confirm drop off times for the booking I kept, they said they had no record of the dogs coming these days. So they cancelled the wrong dates, I was able to confirm this by checking previous messages. This was all back in 2020, so maybe it has improved since then, but we have not gone back because of recurrent miscommunication problems.

We have now taken our puppy to We Love Dogs several times a weeks for a few months, and I have to say, they are amazing! They really DO love dogs, and it shows! They treat Poppy with love and respect, and understand her energy. We can run errands or get some work done, knowing that Poppy is safe, learning to play nicely with others, and having a wonderful time. She is a happy and contented (and tired) puppy when we pick her up. Thank you, We Love Dogs!

I've been going to We Love Dogs now for about 8 months for my chihuahua/pomeranian Roxy's grooming. They ALWAYS do it the way I ask them to and she looks perfect every time. Although they are busy and sometimes you have to wait a few days to get an appointment, it is well worth it! They also treat Roxy very well in my absence. My little dog is terrified of being apart from me and when she returns from grooming she is calm and balanced (although incredibly happy to be clean and back with me). I've left my dog with other groomers and Roxy comes back traumatized. They have a very nice environment for dogs there. They also have the "Dog Taxi" which I utilize. When I am not up to driving, I just ask them to pick her up or drop her off and it only costs me $5 (but I live downtown). I love the staff and the place is clean. I highly recommend We Love Dogs.

Back in March I contacted We Love Dogs about getting my two pups in for a trail day - we had just moved to Kamloops and this dog daycare facility looked most similar to the one we went to in Calgary. My dogs love daycare and I work long hours so I was excited that We Love Dogs opened early and I could still get there after work They got me to fill out the paper work and send in my dogs vaccine records which I did. After that they let me know they were renovating, so any trial days would have to wait for a couple weeks to a month and they would be in touch with me. Sure - no problem! A month or so goes by and I email just checking up. Their renovations are taking longer, you know how renos go. Of course! No worries. Let me know when they are done. Last week I see on their Facebook they have a new pup at daycare in a picture they post. So I send a email asking if I can now have my trial day for my dogs? No response. What a waste of time and what horrible customer service. If they give you this much of a run around for months I wouldn’t even feel comfortable leaving my dogs here. Bring to TLC where you can get a response.

My dog attends daycare at this facility regularly. She is insanely rambunctious but the staff at WLD is always happy to see her. I rarely have any issue getting in for daycare or overnight, even if I book last minute (although I know that may not be the case for large dogs as those spots are in higher demand). I wish that the dogs had more space both inside and outside to play, but I think that WLD provides quite a bit for being in the middle of the city. Conveniently located and excellent hours. Gill at the front desk is amazing and always answers any questions I have.

This is a wonderful place to take your dog. The owners and staff are so loving towards the animals and I feel like they are treated like they are part of their big family. My puppy comes home tired which is fantastic on busy days. Would highly recommend We Love Dogs.

Well staffed. Clean. Safe. Multiple areas where big dogs, small dogs, old dogs and energetic dogs can be separated. Space for doggy time outside. Outdoor spaces are fenced, shaded and with turf. Play equipment inside. Overnight boarding available and open early in the morning to 7pm for regular daycare. Our dog loves it and we feel she is well loved there. Open weekends and holidays too.

We Love Dogs is the best place to bring our 'less than sociable' pup. The staff at WLD always make her feel welcome. She returns home happy. The facility is well laid out offering dogs a pleasant experience. The service is friendly, couldn't ask for more - good work WLD!!

I cannot recommend Alyssa enough! Professional, very educated in animal behaviour, easy to communicate with and, most importantly, she truly loves the animals. My big boy loved her, would race to the door when he heard her car and whine at her voice when I played videos of their daily adventures. Pictures from their adventures would always brighten my day at work, and I always knew he was in great hands with her and would come home happy and tired. They don't come any better than Alyssa!

Wandering Paws is amazing group of people that take such wonderful care of your Dogs. The hikes are very well-thought-of for your dog's ability. With the pictures that they take you know that you have been a part of their experience.

Kamloops, you don’t know how lucky you are! Alyssa has been walking our little Beagle weekly and boarding her occasionally for 3+ years. We would recommend her without hesitation. She treats every dog (from well behaved to misunderstood) as if they were her own. She absolutely loves her job and you can tell by how she gives each dog her warmth and attention. Our Beagle can be stubborn and has had a slew of health issues, but Alyssa has always been supportive, understanding and helpful in managing each issue as it comes. If you’re looking for someone reliable, experienced, professional, and passionate to walk your dog - look no further! Boarding with Alyssa will also give you peace of mind while you’re away. Your dog will be part of her family!

Alyssa has cared for our fur babies for a long time and they love her! It's a good feeling when you leave your dog with someone and they don't even look back because they're so excited to be with her. She's reliable, trustworthy and most importantly, she will care for your pets like they are her own. We had Alyssa do house visits when we were away for the cat and fish while boarding our dog with her. When we were home, she took our dog for potty breaks, group walks and around the block walks. I would recommend Alyssa/Petplayland Pet Care for all your pet care needs. Truly awesome service.

Alyssa is an angel ! Showers my dog with affection and has worked with him from private walks as a slightly reactive dog to being on group walks with numerous dogs. 11/10 would recommend.

Alyssa is just the best. Excellent communication and great service. Our pup definitely looks forward to her walks and always comes home exhausted.You know what they say: a tired dog is a happy dog! I can't recommend Petplayland enough!

We all love Alyssa, dogs, kids and adults alike. Didn't want to entrust my fur babies to anyone, but met Alyssa and Lisa in a dog park and could see that they obviously knew what they were doing, with positive reinforcement and amazing attention to the individual dogs' needs, wants, fears. Very happy with the services provided, would recommend 100%.

Alyssa is a fantastic beauty who knows her stuff when it comes to dogs. Her warm energy, good vibes and compassion make trusting her with your best friend a easy choice! My dog loves her! 10/10.

Petplayland is the best thing that has happened to our puppy. They are efficient, reliable, trustworthy and love our dog! I know when they pick him up he has a great time bc when he gets home he’s exhausted.. a tired puppy is a happy puppy. I highly recommend them for all dogs 🐶 …

My dog is so excited and happy every time wandering paws come for his weekly hike. An amazing service

Got in touch with Maureen about our dog staying with her while we left town for a wedding. Communication was good, website clear, and she gave me a tour of the facility before I dropped my dog off. There's a big field (fenced) for dogs to run and play in, with a pool and shade and many toys. There are some smaller outdoor runs as well. Inside, there is a large, air conditioned room that is partitioned into individual stalls. We were a little nervous about boarding our dog because a) he's our baby and b) he's a dog-reactive GSD. Because of his social issues, we asked that he be kept separate from other dogs. When I came to drop off our dog, I was met by Lisa, one of the employees. She was great and immediately put me at ease, as she has experience with reactive dogs, and immediately interacted well with him. Throughout his stay, Lisa kept us updated with photos and comments that reassured us that all was well. We picked up our dog tired and happy. He hadn't lost weight, wasn't frantic to leave, and hadn't been a nuisance to his caretakers or other dogs. Overall, we would highly recommend Absolute Kennels to anyone in the Kamloops area looking to board their dog. They are accommodating with temperaments and other individual needs. Thanks to Maureen and Lisa and we'll definitely be back next time!

We took our pup for a week while we were away and we really appreciated multiple updates with photos of Luna playing and having a great time. Thank you for taking great care of our fur baby

The crew at Absolute Kennels is amazing. Between our family, we have 4 large breed dogs, and they normally stay together, which was accommodated at Absolute. A few of meds, 1 has high fear/anxiety, and we came home to 4 happy, healthy, and well cared for dogs at an extremely reasonable rate. Plus, there was absolutely NO KENNEL smell on any of them or their beds. Cannot thank them enough for caring for our fur babies! Ginger, Tank, Leo, and Pepper

Great people who love animals. Our dog is happy when we drop him off here. Very organized and clean. Good staff, nothing negative to say. I suggest using this kennel for your furry family members. Our dog is 120 lbs large. They have no issues with size.

We were a little nervous about using a kennel for our 5 yr old Frenchie and 11 yr old Bugg. They had never been to a kennel and haven't been in contact with other dogs as they are not too friendly. We were put at ease with Lisa explaining that she would have them separated and kept safe. She sent us photos of rhem playing and outside. We are extremely happy with the service, care and love they gave our pups. Our dogs came home tired but happy and actually somehow better behaved. Lol. We all look forward to our next visit soon. Thank you so much Lisa and staff at Absolute Kennels. 💯

We just picked up our Chihuahua after boarding her for 8 days. We have nothing but the best to say about how she was handled. Our instructions on how to look after her were followed and her stay went very well. Pictures were texted to us part way through the stay which showed us how well she was doing...We are very happy and recommend this k Kennel!

My dog didn't want to go home! Great place, great value, clean, and organized. Lots of space for the pups to run around. They also keep the aggressive dogs in thier own areas. I will be using them again and again!

We have taken our dog to Maureen and her team many times. We always feel comfortable knowing that our dog is having fun and being well taken care of. Maureen's knowledge of dog behaviours has been very valuable and she doesn't hesitate to share suggestions to assist us. Frankie loves going to see Maureen!

I have waited over two months to leave this review as I was so upset by my dogs stay that I wanted to process my experience before I left this review. To begin I called months before and discussed boarding my dogs and decided to bring them in for doggie daycare several times before leaving for our trip. The reason I chose this kennel is because they have the home program and I didn’t want my dogs to stay in a kennel for 16 days. I was assured that they would stay in Maureen’s house not the kennel. They both went to daycare twice and seemed ok with their stays, so on the day we were leaving we dropped our two dogs, their leashes, food and beds. I texted Maureen who assured me a couple of days later that they were doing just fine and Lisa sent us pictures again telling us at day 6 that they were good. On the day we picked them up we were handed their beds in pieces with the covers ripped off and in pieces, the bedding was filthy, their leashes could not be found and when I express my concern at this Maureen indicated that perhaps I should not have boarded them for so long…as if it were my fault somehow. She then mentioned that they had a very nice kennel. I was stunned. I didn’t mention anything as I was so upset. We specifically paid for the home program so they would not be stressed in a kennel. I texted Maureen later that night expressing my concern. She said because my dog had just finished her cycle (she is spayed by removing her uterus but her ovaries are intact) she was upsetting the male dogs so she kennelled her with her sister. Never was that mentioned in any communication while we were texting during their stay. I expressed my concern to which Maureen replied back that it was because my dog was so smelly and sleezy. Seriously? Sleezy? I was stunned by that text. The aftermath of a nearly 2k stay was hotspots on my puppy from chewing her tail so much from a nervous reaction post kennel stay and permanent damage of her vocal cords which our vet felt was due to excessive strain likely caused by ongoing barking, which is likely as she has never been in a cage for 16 days straight. This kennel was the simply the worst experience we have had with a kennel and I would ask anyone that loves your pet to reconsider before you bring your pet here

Our dog spent three nights here on two separate occasions, resulting in a chewed up harness, lost food scoop, lost brand new toy, and the requirement to ask for them to search for his bag, leash, and other items before leaving. Better organization and respect for our items would go a long way. The location and setup for the dogs is very nice and I would consider returning if these items were addressed.