Pet Sitters in Norden, CA

My dog likes staying here. I feel they are kind to animals. The issue I have and the reason we won't be coming back is that I travel frequently for work and my dates often change. They require a night deposit and you do not get that back should your travel plans change. I have offered a week in advance notice to cancel booking, but they insist on keeping my money. I have lost $200 or so and I'm just not willing to lose more money. We will be staying at All About Dogs in Penn Valley as they don't require a deposit.

I worked here as a teen. Years later when I needed to board my new puppy for 3 days I knew exactly where to go. Service was excellent. I even treated my girl to a spa day on her last day and couldn't be more satisfied. This is my go-to kennel for life.

My dogs have always been family members, so I've relied on trusted friends or relatives to care for them when I travel without them. Unusual circumstances led to putting our dog in a kennel for the first time. All indications are that Empire Kennels took excellent care of our beloved pooch.

Wonderful kennel...wonderful people. They have taken excellent care of my dogs and cats for 23 years now. I can't imagine leaving my dog any place else.

This was our pup's first time at a kennel but he LOVED it! Such nice staff who left me feeling very comfortable leaving our little guy there; he got a good mix of activity and looked almost disappointed when we picked him up. I'd definitely recommend Empire for your go-to dog/cat kennel.

Employees are super friendly. They Listened to my needs of my pets. Very informative. Kennels were clean and every animal seemed happy and well cared for. Day care was a great experience and cost friendly. They have over night care as well.

I have been using Empire Kennels for several years and they have been great! It is the only kennel that my dog has been happy to go to. Very friendly, great with the dogs, and reasonable rates. I highly recommend them. The other review appears to be a personal issue and bears no reflection on the business.

Clean facility, professional and very helpful staff. I love getting the video updates of my pup while I’m away! Only place in town I trust for overnight care aside from family. The grooming is great too :)

I have been a kennel tech my entire working life, after touring every kennel in the local vicinity this was the one and only that I feel comfortable with. Sure enough we had an amazing experience here, I highly recommend it for cats and dogs, wonderful staff, wonderful service, Happy pets!!!!!!!

This past year we boarded our dogs over 4th of July, incredible care. They’ve been unhappy in the past, this time came home happy and excited. Plan to be there for upcoming travel.

We have been boarding our dog Moose for several years at Camp Lisa. Lisa has given us great advice about his food and has improved his overall health. Our dog has a great time at the facility and always looks healthy and happy when I pick him up. I recommend Camp Lisa wholeheartedly. John Davis

Someone said this place is first rate. I suggest you go there between 11pm and 2am. The dogs bark just about all night long, which indicate to me (a nearby neighbor) that something wrong is going on. I could see it if it happened occasionally, but almost every night is ridiculous. Those dogs are being neglected because she doesn't even try to quiet them down.

This is the exact kind of place I feel comfortable leaving my dog. I've brought my GSD here twice, both great experiences. We've tried the sitters that come and let your dog out at your house, but it's just not the same. Bring more dog food than you expect, the dogs play all day and eat way more. Just made reservations to use Camp Lisa for a 3rd time. Highly recommend and cool piece of property the dogs get to enjoy.

Camp Lisa cares about the safety of the dogs in their care. They wanted to meet us first. They checked immunization records and made sure our pup was a good fit for a group. While our dog is submissive, they wanted to make sure that the other dogs in the shared space were going to be respectful, which they were. The dogs have access to both indoor and out door space at all times. I love this place and will bring my dog back.

This was the first time we boarded our dog at Camp Lisa. This boarding facility is great. Our dog was very happy when we picked her up after her five day stay because she wasn't confined to a cage at all. She was able to play freely with other dogs and she really enjoyed it. Lisa takes very good care of the dogs and it is a very clean, safe environment. We will definitely be boarding our dog again at Camp Lisa.

Camp Lisa is the BEST and our young Golden loves it there. The facilities are clean, the staff friendly, and they all truly care about all of the dogs. There's both indoor and outdoor areas where dogs are well taken care of. The main indoor area is temperature controlled for both summer and winter. We've used them for day and overnight boarding and never worry about our dog being treated anything but wonderfully. This will be our dog's second home every time we are unable to take him with us!

We love how happy our dogs are when they return from Camp Lisa! The place is always clean, the staff are friendly, and the cage-free policy cannot be beat. The prices are very fair for what they offer. We have 3 dogs (2 big mixes, 1 small) and would highly recommend this place to anyone

I have taken my dog to Camp Lisa several times now. If you are wondering whether you should take your dog here, you definitely should! Camp Lisa is clean, peaceful, and you can tell that they really love the dogs that are here. Every time I pick up my boy he is so happy!!!!! What a wonderful place!

Camp Lisa is a wonderful place if you want your dog to be on vacation while you're on vacation! We happened to find Camp Lisa from a sign off of I-80 while driving to Reno. Cageless boarding! We were excited as we had recently lost our dog of 17 years and we're in the process of adopting a German Shepherd. We decided we wanted to find Cageless boarding for Sedona. Camp Lisa is a wonderful property set up for your dogs comfort. Large inside room where dogs are separated by size age and temperament. They freely run in and outside and play. Sedona gets great exercise there! I never have anxiety about dropping her off there. It's her vacation spot! We highly recommend Camp Lisa!

We have used Camp Lisa about a half dozen times over the last several years, and the dogs there are always happy and well-behaved. We wanted a place where our big dog wasn't confined to a small run, and Camp Lisa turned out to be a great fit. Lisa always takes good care of the dogs here, and when we pick ours up, has stories to tell about his stay.

Cindy is taking care of our 2 cats now for quite some time now. They love her and she sends us pictures and short videos every day. She’s taking great care of the cats and our house too. She is very thoughtful and thorough and trustworthy.

Our kitty knew Cindy when they first met; don't know how, but it was comforting from a pet mom/dad point of view. Previous care was reliance on friends/neighbors/family. Trust of your home and your pet to a sitter was very important in selecting the right person. We have used Cindy many times and are so grateful to have her as trusted sitter.

We had a great first experience with Cindy watching our big goofball dogs. Cindy took notes at our meet and greet. Plus her forms ask all the important questions to make sure your pets get the best care. Pics and videos showed how much our boys enjoyed Cindy's visits! We already have her booked for our next getaway.

Cindy did an amazing job taking care of my dogs. She’s professional and reliable. I loved getting the daily pictures. I was able to enjoy my vacations knowing my dogs were in such good hands. I’m so happy to have found her.

Cindy was just great looking after my 3 kitties! She was thorough, very responsive, and my cats loved her. Would definitely use Cindy's services again and recommend to friends and family.

Cindy is the BEST! She is very professional and takes great care of our two cats. She sends videos of the house and the one cat who usually won't come out for stranger's. She actually gets her to come out and play. She also brings in packages and mail. We love Cindy!

Cindy is the best! Our dog, cat, and lizards love when she cares for them. She keeps them so busy and happy that they don't even notice we are gone. We will use Cindy to love and care for our animals every time we need the extra help.

We had Cindy for our first time and it was a great experience. She met us and our dog ahead of time and made sure we were all comfortable and she knew all his routines. We could tell she really cared about our dog. Once we were away, she checked in often with updates and texts and photos. This gave us a sense of ease to know that our dog was being well cared for while we were away. Cindy was perfect for our anxious/protective dog and we would highly recommend her to anyone. We know we can rely on Cindy for our next getaway!

Cindy has been walking our dog at least 3 days a week for the last year and a half. Our dog loves her! She is so happy to see her. My husband and I highly recommend Cindy. She is trustworthy and reliable, but most importantly, she loves animals and takes great care of them.

Cindy is very reliable and trustworthy. She is efficient and punctual. It is such a great feeling knowing our pets are well taken care of when we are away. Cindy sent us videos of them and we were able to see how happy our dogs were with her.

Ashleys is excellent. All three cats receive individual attention and any accidents or medications are professionally and politely dealt with. The on-line appointment and payment system is convenient and easy to use. Out pets are very well cared for while we are away!

I'm a veterinarian who has been using Ashley's pet sitting services consistently for at least five years. She and her team are so reliable! Once when I was traveling in 2018, my house was broken into, and thankfully the dogs were not let out by the burglars. Ashley and her team handled communication beautifully, as well as coordinating with my landlord and the police. I could not have felt more assured from afar that my pets (and my house) were being looked after appropriately. I trust Ashley's Pawsome Pet sitting and am so grateful for their attentive care to my beloved dogs Cali and Bijou. I still travel several times a year and use their services every time.

Amazing service! We were traveling for a week, and Ashleys Pawsome Pet Sitting took great care of our 2 cats. Cassidy was great, we received daily pictures of our kitties, and we could tell they really liked her. I’m definitely using them again!

My husband booked a second honeymoon in Cancun and I was anxious. I didn't know what we were going to do about care for our baby, Scarlett. A coworker recommended Ashley's Pawsome Pets and we are so thankful. They are bonded and they are background checked. We had a meet and greet with our sitter. Which I appreciated so much. Our sitter, Amanda, was absolutely wonderful. She came twice a day and was so attentive to Scarlett. I couldn't have asked for better! She is amazing! My favorite thing is they have a journal with pictures so you know everything that happens with your fur baby. My only con would be the extra fees that aren't 100% transparent. The service is pricey, (but worth it), however, when I went to pay the bill, there was an added fee for administration and then again for credit cards (which I use for security.,) I'm willing to pay whatever is needed for the care of my pet, but it was a tad surprising. Thar said, they are amazing snd we love Amsnda! We will be using them again in the future! The service is outstanding!! The attached pictures are from Amanda's very detailed journals!

We have used Ashley's Pawsome Pet sitting for every single vacation we've taken the past year and greatly appreciate the services of her staff. As someone prone to worrying, the pet journals and photos her sitters take and send daily are wonderful. While I have only had two different sitters, they are always kind, professional, and follow instructions well. I feel like my cat is in good hands when I hire a pet sitter through her.

We have left two different dogs in Ashley's care. Each time, we had so much confidence about how they were faring while we were traveling (in large part because Ashley sends pictures showing how comfortable and happy they are in her home; she sends sweet messages, too). Every aspect of the visit went exactly as planned; her website is easy to use and very informative. All in all, a very professional transaction with a very loving caregiver.

Our 2 black kitties are our pride and joy and we hate to leave them but now, in our retirement years, we are finally able to travel. After asking neighbors to feed our kitties, we tried Ashleys Pawsome and are VERY happy! We can schedule half-hour or longer sessions which include feeding, catbox cleaning and playing with our furry kids. Maybe better are the timely and thorough 'journal reports' we receive after each visit! We're told hew our pets are, and what services were rendered. Let the vacations continue!

Ashley was wonderful with our 3 dogs and cat for the two days we were away. She sent me pics of all of them each time she visited them during the day and I can say, they looked really happy! We've never left them before, so this was a fantastic experience for us, but mainly our dogs enjoyed her so much as well! Will for sure use your services in the future.

Ashley is so friendly and sweet! Her family is so welcoming and loving. She took excellent care of our pups while we got married on the coast. I loved the pictures of cuddles and the daily updates. I highly recommend her, it's a wonderful alternative to boarding.

Ashley's Pawsome Pet Sitting is the best! Ashley and each of her sitters is smart, kind, and really great with our beloved, quirky, doggie family members. We always hate to be away from our fur family but we always know they will be well cared for and safe. One of my favorite memories about leaving our first dog with Ashley: Emma would run up the walk to Ashley's house, so happy and excited to see her, reminding me of my 3 year old going to preschool and NOT caring that I was leaving him. Thanks Ashley! Christine and David

Took our Golden to the splash pad night. They had the nicest facility!! So much room for the dogs to run around in, very clean and no broken toys/furniture. My golden had so much fun and I will definitely be signing her up for a day care session.

Great place to take your dog for day care or swim fun. I've taken my bullmastiff to day care and open swim. She lived both and came home tired and happy. Bit expensive buy you're paying for good care of your dog. I really appreciate that they screen your pet and have separation of different temperaments. Open swim in wknds is great and pretty cheap at $10 per dog. I highly recommend and will be back often. They have boarding service too, but I've never used it.

We rented the pool with some dog park friends and had a blast. The staff are very friendly and the pool was ready to have our pack of dogs rage. Some seating provided, bring a towel for yourself and wear clothes you don't mind getting soaked because the dogs will shake all over you!

Our baby loves her stays here and comes home happy having played with dogs for a week while we go on vacation.. take your baby here and see how great this place is!! 💙🙏🤙 See healthy happy tired.. good girl. …

We love taking our fur baby here! Bailey the front desk gal is so professional and sweet!

The staff here is great! Our pup had an amazing day swimming here, we are planning on coming back for daycare :) (And I must say... It's so refreshing to find a place where pitbulls are treated equally!)

I took my dog, Huffy, to the Animal Den for their open swim. She had a blast! All the doggies loved the pool and I got to enjoy some wine while she played. It was a win all around! My only gripe is the admission fee is $10. The fee is reasonable but it does keep us from going as frequently as we would like!

My dog has been going here for daycare 4 days a week for the last year and is so happy and excited whenever we arrive. Previous places we went for daycare I could see him on camera just sitting by the gate wanting to leave, and he was never eager to walk through the door. I think the staff here have gotten to know him and what makes him happy to be there so he feels much more comfortable. They also do cute holiday activities and dogs of the week which are adorable extra touches. Overall it’s been a great experience!

Such nice and caring individuals! They can accommodate almost anything! Very patient and compassionate for not only the fur babies but the fur parents as well! As for my Meeko he is having the time of his life for his first time. He is literally smiling. Great decision to board him here. I would high recommend this place!

They have been taking care of my loved ones for nearly 40 years. I've never boarded my dogs anywhere else and hope I never have to. They give great care and love and my dogs have fun there. And I have peace of mind.

River dogs resort is absolutely amazing! I am a bit overly protective of my dog and I never hesitate to leave him at River dogs resort. He can tell when we’re pulling into their driveway and is immediately excited. He gets to play with lots of friendly dogs all day and I never have to worry about how he is doing. The owner, Dina, is a true dog lover and treats all the dogs as if they are her own. She is flexible and always looking out for what will be best for your dog. My dog is an 85 pound German shepherd mix who has lots of energy and he always comes home happy and tired. You should look no further if you want a place your doggo will love.

Our dogs love Dina and being at River Dogs. She treats them like family. She has been flexible with us, and we trust her to care for our dogs

River Dogs is a home-away-from-home for our 2-year-old Golden Retriever, Emma. She is always in a good mood after we pick her up. The owner, Dina, is very good at communication and sends photos during Emma’s stays, which are always appreciated. I would recommend highly recommend boarding your dog here.

River Dogs is considered a second home for my dogs. I have been a faithful client for over two years (2-3 days a week) and have only great things to say. The owner Dina, and all of the other staff at River Dogs ensure that my dogs are safe and looked after, that they have fun and come home tired, and that I have complete peace of mind when they are under their care. The Resort is well maintained, and the location is very convenient. My dogs love Dina, they are always so excited to see her, and I love Dina for always working with me and taking great care of my babies. Consistent, reliable, caring, willing, and professional.

River Dogs is the best! our dog loves it there and the owner is so nice and helpful and loves dogs! our flight was canceled at Christmas and rescheduled for days later after we had already dropped our dog off. River Dogs extended our kennel time so we could spend longer with family and took such good care of her. so helpful and understanding!!!!! will always go there!!!

We’ve been bringing our dog here for the past five years and it’s so nice to have a dependable spot when heading out of town. Our dog loves staying at River Dogs and each time I feel confident that he is well cared for and having fun. He always comes back tired and happy!

Yep, a 5 star review for Dina and River Dog Resort! We needed a last minute fun and safe spot for our 12 yo American Foxhound and were so happy Dina had an opening for Chuck. Shortly after arriving, Chuck was adventurous and tried to escape by scaling a fence but Dina did not let that affect her ability to provide safe and loving care for his stay. Upon our return she told us what happened and figured out solutions for his next stay communicating in a professional, caring and understanding way. We are impressed and highly recommend RDR!

Our boxer Abbey LOVES going to see Miss Dina every week! Abbey always has such a fun time playing with her dog buddies. We also board our dog here a few times a year and always know she will be very well taken care of. River Dogs Resort is such a great location and we will never go anywhere else!

Dina and her staff have been taking care of our two large dogs for about 5 years now! They were always responsive and easy to do pick ups and drop offs. The pups were always well cared for, happy to go(could not wait to get taken back to play!!), and exhausted when we picked them up! We were very sad to move away because it was such a wonderful gift to have found such a caring place for our fur-babies! I recommend them without any hesitation!!!

We have always been a let's-find-a-house-sitter type family. We were in a pinch and River Dogs came to the rescue! We have ditched a house sitter completely now, as our rambunctious golden puppy loves to wrestle and play in their large yard while our small dog hangs out, snuggles and shares kisses with Dina. We highly recommend giving River Dogs a whirl!

Customer service

I had a great experience with Dena and Liz. I booked my appointment one month early before my trip, Dena called me and explained their process and logistics over the phone and sent me a confirmation after our chat. 1 day before my trip, Dena emailed me to confirm our appointment and called again the next day to make sure I understand how my dog will get picked up. Liz was our dog Walker for the day, she met with us on time to pick up my dog and took care of her for a day. She sent me texts, pictures and a video for status update throughout the day. At the end of the day, my dog returned to us on time as a happy and tired pup. I would definitely use this service again next time when we are in Truckee.

I have been a client of Dena / Got Dogs? for over six years. She and her team have been punctual, trustworthy, and friendly. In addition, Dena has been a great resource for me when it comes to discussing my dogs' behavior and needs. I highly recommend her services.

Just a warning to those folks who might use this service. Her 2yr old male pit-mix slipped his collar and attacked my 10 yr old female coonhound in a public place after we introduced them on leash. This dog apparently has attacked other dogs. Fair warning because she said she sometimes brings this dog to customer's houses (others that have used her service also said that Dena said she was going to bring the pit-mix on walks with their dogs). The pit-mix is at least a 60lb+ dog and luckily we were able to separate them within 30 seconds of the attack. My dog was really shaken up and has a large hematoma on her throat that still hasn't gone down even several days after the incident with medication. My dog is 55lbs, but if she was a small dog she would have sustained more serious injuries or could have died. Not sure if Dena got rid of that dog (Shiva), so make sure if you want to use this service to tell her that you do not want her dog at your house or around your dogs.

Really rude phone call. I wanted some information and a possible dog sitter and I was treated very rudely. edit: lol, over and beyond to meet our needs? A simple we don't have space to dog sit today would suffice. I don't need attitude about it being last minute. I understood it was a last minute request, I was simply calling to see if they had any space. It also wasn't all day, it was for a couple hours, I thought this was a professional dog sitting business, not some person sitting dogs in her backyard.

All I want is just an apology, but the woman over the phone is so rude and kept insulting me and refused to apologize. It’s a scam company. They asked me to pre-pay 2 days before the dog sitting service, and they disappeared on the day they are supposed to provide the service. The service I reserved should start at 10am today, I called them 4 times during 9am to 11am , no one picked up the phone, no response for my text. They just disappeared. They ruined my vacation and we have to cancel the following schedule of the day. They responded me finally at 11:30am, refused to apologize, and said the sitter don’t have my phone number so it’s all my fault, how is possible you guys don’t have my phone number despite the fact that I am was texting them and calling them a lot. And when you go over the registration process online, there is no steps to put in the phone number at all, so how dare you kept blaming me and said it’s all my fault?? The woman over the phone is extremely rude, she spend her whole afternoon blaming me and finding excuses for herself,” even after I begged her to stop texting me anymore, but she just refused to stop annoying me(please check our conversation) , this is the worst experience I have ever had in my whole life.

Dina's communication is excellent and she is 100% reliable. She has been taking care of my animals for last three years. Highly recommend.

I love got dogs 🐶. They always have last minute room for my dog when we go up to Tahoe. Weekends too! It takes away the stress when we go skiing or to a beach all day. My dog is always pleasantly tired when we return. …

Dena is wonderful. My dog absolutely loves her. She is reliable, kind and excellent with dogs.

We were in town for our daughter’s wedding and had a last minute emergency need for pet sitting services for 4 dogs. Dena jumped on it and found people to help us out. We were very grateful.

Dancer is in love with Dena and Liz, can't wait for them to come every week day. Such a great, fun service!

Was assured by owner that staff would respect and secure my home and they did not. Front door was left unlocked while walker was out with my dog and back door left unlocked and open when they left. Staff also forced my fearful dog into a harness before earning their trust, sent me a report photo of her looking extremely uncomfortable in my kitchen. I let them go after four days and would not recommend them to anyone

I have trusted the care of my furry friends to Janet and her team for 16 years now. They have been through a lot with me and my cat crew - saying hello to new furry faces and some goodbyes too. I realize as I begin to think about traveling again, that using Janet and Lucky Buddy to take care of Finn while I am away is critical to me feeling comfortable. When it comes to the pets who depend on me, I have a hard time assuming that "no news is good news", so I really love the daily photos and updates. The staff is really proactive about the pet's comfort, and I know I could count on Janet to do anything needed. That's really important to me when I am out of town and sometimes very far away.

I’ve been having Janet and her team care for my sweet dog Diamond for years. I enjoy the updates they give me via email each time they visit her and I’m away, along with a sweet photo of my dog. I can tell they are people who truly care for animals and I like when they bring attention to any concerns they’ve noticed with her. They have always been accommodating to the schedule that I have and I truly appreciate them.

In a word, amazing! I had a serious medical emergency and was hospitalized with no notice. Janet and the team stepped in the same day and took care of my pup for days until I was able to return home. Thank you Lucky Buddy Petcare!

Janet and her team are really in love with animals. I’ve petsat for friends and colleagues and the overall vibe from this small group of dedicated part-timers is an appreciation of your home and your animals’ comfort in it. They also are mindful of bro gong in packages/mail and watering plants, so bonus. Also, they include pictures and little fun reports on the pets’ “state of mind” Worth it every time.

Janet is awesome and we love being able to rely on her and her team to take care of our fur babe. Thank you for loving him as much as we do!

Daily updates with amazing service.

Ignacio, we appreciate your removing this review from 2018. We haven't taken care of you and I believe you intended this review for another company? Thank you for removing it. Kindly, Janet

Button's loves Marsha and everything about Bow Wow B&B!!

We have left our dogs while on vacation here 10 times over the last 3 years and they all have loved being there. The best part is they come home tired meaning they are loving it there and playing a lot!

This kennal is located in a private residence. The dogs stay in the persons home, garage and yard. Our dogs seemed to have liked it.

Best Place Ever!! :D Its like a close family for your dog(s)!

Good place to bring our doggie when we go on vacation... definitely recommend.

Pretty litty tbh. Dogs are all nice and fluff.

Unreliable

Wonderful place to leave your pet in the Truckee area! Everyone at the Truckee-Tahoe Pet Lodge is so caring, loving and friendly towards the doggies! My dog always comes home happy and exhausted from playing and having a wonderful time! They also have social media and post pictures and videos of the great pet play time!!

Well staffed, clean and flexible hours. First time for my puppers being boarded. Very positive experience, would definitely board her here again.

We called ahead to try and get day accommodations for our two small dogs. No one answered so we left a message inquiring about their services and costs. Amber called us back and left a message, but failed to specify that we NEEDED to fill out an online form as that was the ONLY way to get accommodations. She only mentioned that filling out a form online would help “streamline everything”, not that it was a requirement. We drove 3.5 hours and showed up only to be told it was a requirement and turned us away. She was very unprofessional and refused to talk to us when we explained that she never told us it was a requirement. She took a very defensive posture and began to shoo us away instead of engaging in a conversation about the issue. Very disappointed in her communication skills as a front desk/employee. She only knew how to say “bye!” While we attempted to communicate where the ball was dropped. We just wanted an apology, which was never given…. We travel to truckee several times a year for snow sports and hiking and will not be contacting them for our pet lodging needs. I still have the recorded voicemail where she clearly does not state the mandatory online process for acceptance.

It was the first time we boarded our little chihuahua Wendy at Truckee-Tahoe Pet Lodge and it won't be our last! The staff was wonderful and Wendy was well taken care of. Wendy can be a handful but she got the attention she needed and when we picked her up she was relaxed and happy! We have boarded her at several places in the past and the experience was not nearly as good. Definitely two paws up from Wendy!!

We had to leave town last minute for a funeral and this boarding facility welcomed us with open arms. Their customer service is very friendly and accommodating. Our dog boarded there for about a week. Seemed all well and good til we picked up our pup. 3 concerning things happened during pick-up, 1. Our dog appears to have lost weight during the stay (looks like she lost maybe 5lbs, she is a ~55lb dog) 2. We called to check in on her half way through the stay and were given some reassuring comments about how she was doing. We asked to buy one of the bully sticks from the lobby and give it to her, adding it to our tab - however when we checked out there was no record of this. 3. We left her with a toy, bed, and blanket for her stay - They returned the toy and found the bed after a second look. They could not find the blanket. They called us back after we left and told us she destroyed the blanket during her stay. It seems odd to me that this was not in the notes at the time that we checked out. What additionally is strange is that destroying a blanket is very out of character for our dog - she is only interested in toys that have a squeaker. The blanket was a $100 Pendleton all wool blanket which adds a bit to the suspicion as it would be difficult to destroy and they have no pictures of the destroyed blanket. Might use them again for day care but with regards to boarding we’ll be going back to Rover.

They do a wonderful job of taking care of your pet. We feel confident knowing that our dog will be treated with love and care.

Wonderful Team at this place! Professional and very friendly It was an extraordinary day care for Figaro.our Jack Russel❤️🐶 Definitely another day care or boarding here if we are in this area. Do not hesitate to put your love one here 🙏❤️

I’ve read many good reviews and personally visited the lodge and decided this is a good place to board Koda.. I was gone for a month and wanted to find the best place to board him, on Facebook constantly looking for his pics and emailing staff asking how he is doing. They all said good things and staffs were wonderful when I met them. However, I picked up Koda today, he looked like he lost a huge chunk of weight (6-9 lbs) within a month, I can see his ribs walking and he feels so boney. I was heart broken and when we got home, he was glued to me and would not let me out of his sights. I was charged about $2.4 k for a month and for a good package with 3 playtimes. I really don’t understand why he is so skinny and malnourished…. When I asked the staff why he got so skinny, she just told me that because he has a lot of playtime… I don’t think so.. that makes me uncomfortable. Koda is my baby, it hurts me so much to see him so malnourished, and he would always eat anything and non stop. This is not our first boarding. He has never came home like this. I hope this place would give me a better answer and improve the system. UPDATED 03/28/2023 Cassidy (from the pet lodge) has reached out a day after I posted the review and was willing to pay for Koda’s vet fee and check if he is unwell. Koda’s exam came back perfect other than being underweight (lost 8 lbs in total after the stay) After a lengthy discussion with Cassidy, she was concerned and changed the pet lodge policy for every pet that stays longer than 7 days needs to get a weight check to prevent the same thing from happening again, and afterward I requested some compensation for Koda’s stay and we agreed on refunding $400 out of $2.4K. I’m glad to have talked to Cassidy and she was proactive to make changes to better observation on these long term pet’s nutrition level. I’ve changed my review from one star to four star!

This place was great when I went with my last dog, but now I can’t even get pricing. It’s not on the website, the phone went to voicemail, and my e-mail was responded with my account is not up to date for this dog (the other one died) so I can’t get pricing until I fill out some form and back and forth. Too hard, simple question.

This place is pretty pricey, but I feel so comfortable leaving my pet here. It's worth the money to know she is being cared for. She has stayed here twice and was remembered from the first visit. Staff is very friendly and the facility is clean. Much happier having her close to home rather than having to take her to Reno. Easy pick up and drop off.