Pet Sitters in Pine Swamp, PA

Bruno and his family always take great care of our dog. Not gonna lie, our girl is a bit difficult, but not for Bruno. Thanks Eagle Kennel!

I usually don’t write negative posts, but when my mom picked our husky up, he seemed weak and frail, smelled full of urine and lots of red marks all over his front and back paws as well as on his mouth. We’ve taken him to lots of different kennels It has also been a couple days and he is still not his full self. He barely walks and has a limp and he was completely healthy right before we dropped him off. I’m highly disappointed in the staff that they let their animals get treated this way especially when most of them are “animal lovers”. Please take care of your boarded animals because I know for a FACT we will not be returning.

I took my beloved dog Dozer to the doggy day care for years and Bruno took superb care of my boy every single day I worked.

We got our 13mth old Rottweiler from here. Bruno and his wife were very accommodating.

DO NOT GO HERE! Dropped our dog off for three days. When I returned to pick him up, the man states to the lady “are you going to tell him?” At this point the woman tells me our dog just started a cough right before we got him. I automatically thought it was kennel cough. Our dog was throwing up the next few days so we brought him to our vet. The vet stated to give it about a week. Waited a week and our dog lost alot of weight, had a temperature, and lost appetite. Took him to the vet again where they said our dog has some other illness and they began testing him. Meanwhile my vet bill is already close to $600. My vet stated they get so many clients who use this kennel and their dog is always not in the shape they dropped them off in. They also stated that this vet doesn’t follow cleaning protocol. It smells like piss just in the main entrance, I can’t imagine what it’s like in the back. Please use someone else that will care for your animal!! Will be reporting them

I want to thank the staff here for helping my baby Lilo. Lilo was found tied to a pole in Southwest Philly and brought to ACCT beginning of August. She was barely there for a month and was set for euthanizatiin the day my mom and I adopted her. We found out that Lilo was post partum a few weeks so whoever surrendered her stole her puppies. Lilo was very depressed but is the sweetest pit ever. Unfortunately she did not get along with our cats that are 8 and 13 years old that have health problems. We tried for months to get her acquainted with the cats but it did not work. We turned back to ACCT and when we went they said as soon as we surrender her, she will be put down immediately. Our hearts instantly broke and by the grace of God, ACCT called Eagle Kennel and Bruno and his wife welcomed lilo with open arms. ACCT covered the charges so we could handle our family issues. I returned for Lilo today to learn he found her a rescue in Delaware! As much as it hurt me to give up Lilo again, Bruno and his family moved mountains to get Lilo into a rescue so she can have the second chance that she deserves. Thank you so much!

DO NOT BRING YOUR DOG HERE! My dog was here for 4 days and when we picked him up he was clearly having problems breathing. The person that handed him over said, “he wasn’t like this last night” mind you my father picked our dog up at 3. Once we got him to the vet we found out he was in heart failure, with an enlarged heart surrounded by fluid. We were never notified that he was having a hard time breathing never called about any issues and they never contacted a vet to see if something was seriously wrong with our dog. We have called and left voicemails since and no one has contacted us back. If I could give 0 stars I would. Do not bring your dog here. Additionally, my dog came back with a strong stench. While my dog was 12 years old. I do not believe that his trouble in breathing began at 3pm the day my father picked him up after a 4 day stay. The comment of “he wasn’t like this last night” what about this morning? What about at 12? What about at 1? It’s hard to believe that heart failure started at 3 progressed to dead at 10pm after he was given a shot of lasik and the vet told us if he is still like this tom bring him back. My dog didn’t even live until the next day.

My dogs smelled of urine and were dirty on pick up. Not happy with this place

Owner (Bruno) and the staff truly care about all of their furry charges in every aspect! They meet their physical and mental needs, and really learn each animal's personality. The staff was busy washing the kennel stalls and giving prescribed medications to those pets under a vet's specialized care while we were meeting and greeting the cuties. Bruno matched us to the perfect dog for us. He took into account our needs and our dog's needs, setting us all up for a successful adoption and a happy furever home! Kora and her new family can't thank you enough!

Staff was great to work with. Dogs came back from a week-long stay happy and healthy. My one little guy was a bit homesick but we could tell that both of our dogs were well cared for. We will be back and thank you again for your hospitality!

Such a caring, professional and trustworthy team. I would recommend Buds to anyone with petsitting needs. I find it to be a much better option than boarding or your typical pet sitting app. Thank you, Buds!

Buds always takes excellent care of my pups! They are reliable, trustworthy, and they even message us with updates through the portal and leave us note cards about their visit. We will never use another dog walker!

Buds have gone way above and beyond my expectations. I couldn't walk my two husky/akita mixes by myself as they always competed with whose in front of the other. I can now walk both dogs with a loose leash and they are always looking at me for commands. When we first requested the service they worked with both dogs separately in order to get the dogs comfortable with them and get to know their good/bad habits. They asked us what we wanted out of their service and presented a plan on how they would go about it. This was not what I expected. My dogs are beyond excited when they go for their walks and have developed a true relationship with Tori. If your dogs are your family, you'll understand how important this is to us. I'd give them a 10 star if I could!!!

We could not be happier to have reconnected with Shauna and her team! Have never felt so at ease going away (even overseas with limited communication!). They have it all handled! Amazing support, communication, and attention to detail. We love the overnight stay options for our 4 legged family!!

I cannot say enough positive things about Shauna and her team at Buds. On the businesses side - I have never been met with a more professional and courteous team in my life. They will do everything to make sure their communication is top tier and 100% transparent. Everyone takes time to listen to your needs & concerns. On the dog side… wow. Just wow! We have rescues who are reactive and cautious. He is, as Shauna and her team have nicely put it, a “challenge dog.” I have searched high and low for a sitter who is as experienced and knowledgeable as Shauna, and I feel SO blessed to have her in my dog’s life. Her commitment and consistency to providing my dogs with the best care is unmatched. I reached out for a sitter, but the time and energy Shauna invests into my dog is more than any trainer has ever done, and is getting more results, too. We are Buds’ clients for life!!!

We love our Buds! Shaunna and her team are fantastic. They are all very responsive, loving to our dog and so caring. Love their easy to use portal to send a note, reschedule or add new details about your pet. We cannot recommend them enough!

We love Buds! They take such great care of our scallywag. He doesn't love going for walks and they have been huge on getting him better and better at them. I couldn't be happier.

I love Buds! The owner and staff are amazing! I have met many of them at various events as well as have had them caring for my fur crew for over a year now. I have 2 dogs and 3 cats and it is wonderful to go away and have no worries about their care. This has become especially important since my one cat recently developed diabetes. My husband loves Buds because when we are away I am not a nervous wreck! We also use them for mid day visits for the pups on long work days so there is no guilt about bored dogs doing a potty dance! The staff is extremely knowledgeable about pet behavior and can help curb bad habits while walking your pup. The owner is extremely involved In the local community and gives back by sponsoring events and raising money for local shelters and rescues. If you are looking for someone to care for your four legged family member(s) when you are not able, Buds should be your go to without a doubt!

Fantastic service! Shaunna and her team are amazing. I cannot say enough good things. We have used them for years and they are so great with our dogs. Their team is professional. My doggos LOVE THEM and are so excited when they come over. The team is even so flexible they can cover and come 3 times a day on fairly short notice (I don't recommend giving them very little notice, it's not nice, they totally saved me). 10 out of 5 stars. Highest of recommendations!

Shaunna and the Buds team are wonderful! We were worried about what we would do with our puppy while we were at work during the day. However, our initial meeting with Shaunna put our minds at ease. She answered all of our questions before we even asked them. Buds visits with our Mia several times a week. The service was great while we worked outside of the home, but it has been so helpful during this pandemic to give Mia walks during the day while my husband and I work at home. They are so sweet with Mia and very respectful of our home. They have an app that makes it super easy to communicate with them, and they are extremely responsive. They are also SO flexible! Due to changes in our schedule, we often have to cancel or reschedule a visit, and they couldn't be more accommodating, even when it's last-minute! Mia loves her Buds, and so do we!

Having traveled with our pets for many years we had the opportunity for a two week vacation, however no pets were allowed. We left our pups in the care of Pampered Paws Pet Care. The first day we were very happy with the care our girls received. The communication was first class. Pictures, text messages and an occasional story was welcome everyday. We highly recommend Pampered Paws Pet Care. Thank you Diane for the great care you gave our babies. ❤️💕. Mike and Trish. ❤️💕

Pampered Paws is wonderful! When my husband had to return to the office after working from home for two years, I was in a panic about my senior dog being home alone. Lisa and Diane quickly worked to set up a meet and greet, and get our pup on the schedule. Our walker Gina is gentle and kind with our dog. I can tell by her photos and sweet notes how much she cares. It has been so reassuring having this company to work with. Lisa and Diane are very accommodating to our changing needs and schedules. Highly recommend!

Diane and her team members have cared for our dogs for 8+ years. I trust every single team member and the care they provide. We have travelled abroad and at no time Have I ever worried about a thing. They take excellent care of our dogs and respect our home as we have them stay overnight. They communicate frequently and with lots of pictures. Our pack has some very specific quirks and they know how to deal with all of it. Any chance I get I recommend Pampered Paws and in fact know those referrals couldn’t be happier.

I highly recommend Pampered Paws Pet Care. The staff is always quick to respond and very attentive to the unique needs of each animal in their care. Our anxious dog always enjoys visits to the farm with Diane and all the other animals. We know that our dog feels safe and very well cared for either for a day, a long weekend or a weeklong vacation. The daily check-in texts and videos let us know our dog is completely comfortable and having fun at the farm. Safely meeting other dogs and enjoying the horses and chickens. That allows us relax on vacation, which is priceless. Lisa Z Chester Springs

The owner of pampered paws is an amazing human who absolutely adores all creatures. As a result she treats her business of caring for your pet with extreme attention to detail and love. She personally cared for our dog on multiple occasions and I could tell while we were away and when we returned home he was well cared for. Multiple pictures and reports while we were away allowed us to enjoy our vacation. When he would see her he got sooo excited. She has volunteered so much of her time to help animals in need and truly cares. Her farm is adorable and spotless if you would be interested in a slumber party. I would not hesitate if you are considering her services.

I have used Diane and her team for many years, and I can't say enough great things about them. They have taken care of my dogs wonderfully and with the utmost care. When my dog needed medication during the day they were excellent at providing the needed treatment with no hesitation. I would trust these fine folks with any of my pets at any time. They have truly helped us out with all of our pets needs. I would highly recommend this service above all others. GREAT TEAM!!!!

My experiences with Pampered Paws have been nothing but fabulous. The dog walkers clearly care about my dogs and send me the cutest pictures after walks! When we have traveled they take great care of the pets and have brought in the mail and watered the plants too. Everyone is very professional and caring and I highly recommend them!

In Diane’s first email, she tried to steer us toward boarding saying how clients send pets to her farm for “slumber parties”. If we wanted to board them, we wouldn’t be reaching out to a dog sitting service. At the intake meeting, she tried that approach again. We passed again for the same reason. Is she licensed to board? She eventually shared she's understaffed. Anyway, we went through all the things she wanted to know – locations of food, litter box, medicines, routines, etc. and she took notes. She made a big deal to her staff (that were also there) about not letting our mill rescue out without her collar. The first day of the actual gig Diane sent us a pic of the mill dog in the yard. You know who let the dog out without its collar? She did. Then blamed the dog for being “overstimulated”. Our passive, traumatized, ‘go to zero’ when anxious puppy mill mamma. The collar wasn’t a big deal, but her lack of accountability and blaming the dog, the crate, and everything else didn’t sit well. We had left a note on the counter explaining the things we’d discussed during the intake because people forget. She texted asking where the food was. I showed them where the food was during the intake and had written it in the note. Clearly she hadn’t taken the time to read it. She did, however, take the time to say something passive aggressive about how it would’ve been more helpful to have emailed her the note before the visit. If that’s your preference, say as much up front. So it was somehow our fault. The first overnight sitter wasn’t able to arrive at the contracted time. Life happens. Diane stepped up and made sure the dogs were let out and fed, then left. We contracted that the visits would be from dinner through to the morning so our mill mamma rescue wouldn’t be alone her first nights without us since having been rescued. That was the job. After Diane texted she was leaving, she sent no further updates. I texted her at one point to ask for a status (which she should’ve been pushing out to us), but she didn’t respond. We ended up asking our listed emergency contact (also a client of Pampered Paws) to come up and hang out until the pampered paws sitter arrived. When we still had heard nothing, we called Diane. She answered, I think because she knew the sitter was "on her way". Diane spun the whole thing into a joke, “Gracie is like a little celebrity tonight.” That’s not what that was. She never offered an apology for the interruption in service or for putting us in the position of chasing down coverage. She did take the time to text us that she hoped the key was back where her sitter expected it to be. It wasn’t. Unlike Diane, our neighbors waited until the overnight sitter arrived and handed her the key. From our point of view, it was something of a “cluster” (to use Diane’s vernacular). We chalked all the oddities and disconnects up to learning curves and unexpected life events and didn't want to have to expose our trauma dog to a new set of people, so we decided to book a second, longer gig. It took a week to settle on all the dates and people and Diane sent us the final confirmation. Then pulled out later that same day, and put it off on us. In her email she wrote, “I do not feel like you wanted us there in the first place.” I don’t know if that’s gaslighting or classic projection, but we wouldn’t have spent seven days ironing out a schedule if we didn’t want them here. If we didn’t want them here, we wouldn’t have reached out. She asked if she could drop the key off the next day, but didn't even honor that. Instead, we got an email late that night that she decided to drop it off in our mailbox 1/3 of a mile from the house. It was an unprofessional and passive aggressive way to end things. During this same week, Outlook (where my emails are sent from Gmail) went through a migration to the cloud. There must’ve been a glitch because I saw Diane had used a BCC on at least one email without telling us. Be aware you don’t know who Diane has on her email threads (which is both unprofessional and unethical).

I have been a lucky member of the Pampered Paws Team now for about 6 months. I cannot say enough positive things about Diane, Annaly and the rest of their team. When I first met with them, they were extremely cognizant and aware of my dog's needs. They also work with my schedule every week and are extremely reliable. I get a text update with every visit and it puts my mind at ease knowing my dog is in the best hands. They treat my dog like their own!! I am extremely lucky and grateful I found their service and I would not pick and/or trust any other business with my fur baby. Thank you Diane and Annaly!!

Pampered Paws is the absolute best! They have been caring for my dogs for nearly 2 years, providing weekly mid-day visits and overnight care on multiple occasions. They provide updates at each visit to let me know how things are going. They treat my dogs like they are their own and I never have to worry when I am away. I have recommended them to multiple family members and friends. Everyone loves them! If you are looking for reliable, caring, personalized care for your pets, Pampered Paws is the place to find it.