Pet Sitters in Victor Crossing, MT

The groomers are so wonderful! My sweet dog has severe anxiety and the first time there she destroyed a drying kennel and tried to tear the tub from the wall. I felt so bad but those ladies were so kind about it. We paid for the damage of course and I was so surprised that they had no hesitation having her back. They accommodate her personality and she still goes every 10 weeks with no further issues. They are so friendly there and I understand why they are always so busy, definitely the best groomers I've met.

I was nervous to board my German Shepherd while I went on vacation because I was afraid his separation anxiety would flare up again. He seemed very content and well taken care of when I picked him up. The Pet Palace also accommodated my GSD with moving him to a indoor/outdoor run as soon as one became available. I was pleased with the service and care, as well as the price. Will definitely be returning in the future.

My husband and I brought our dogs here to be boarded while we lived in the area and it has been by far the best dog boarding experience we’ve had. We had a bad experience with a previous boarder and the staff at Bitterroot Pet Palace did everything they could to ease our worries. They took incredible care of our babies and one of the staff even sent me near daily picture updates of them while there. If we still lived in the area, this would be the only boarder we’d use! Highly highly recommend!

I have only utilized the dog grooming services and the groomers here rock! They take such good care of my reluctant dog. Their facility is clean. And their prices are reasonable. They are so friendly and truly love the animals. Must book far, far in advance because they are always full!

I dropped my 2 dogs off and they've never been boarded before. It broke my heart off to leave them for the weekend but as soon as I saw the personalized service I was instantly relieved. Niki was there to greet us and then I was shown where they would be. When I arrived to pick them up they were in great shape. All in all it was great for them and me to get away for awhile. I will use them again and I recommend them highly. One thing I noticed is that it doesn't smell like a kennel. It was super clean and highly Pythagoras. A+

It's always hard to leave your pets, but I never feel anxious when I drop them off at Bitterroot Pet Palace! The owners are amazing and the employees are simply just delightful people. They always remember my pups and go out of their way to make sure I'm feeling good about their visit. So glad to have found them!!

Our dogs all love the groomers here, and they do fantastic work. A year ago, our dogs caught the business end of a skunk and needed a major bath. They got me in that same morning and did a great job getting rid of the skunk odor. We rescued a dog from a neglectful home and he came to us covered in mats and in desperate need of a haircut and bath. Even though they were booked up, they made an exception worked him into their schedule because of his situation. They truly care about the animals that come to them, and they take excellent care of them. We've boarded our dogs here, and with our past experiences with the people at the Pet Palace, we knew our dogs were in good hands.

We love these folks. And our 2 big (78 and 65 pounds) puppies (8 months), love this place. Always excited when they arrive. And a great value for the price. And the ladies who run the place are great. Friendly, professional, sweet and obviously love animals. Our new favorite "dog hotel" when needed.

Our dogs, Cassie and Lily, stayed here for the first time for about 9 days last month and we’re very happy about how things went. Sarah called us several days in to let us know she had a coughing dog in the kennel and she was working with the owners to remove it in the event the dog was contagious (kennel cough or another virus). She let us know our dogs were doing fine but she would get in touch if anything changed, and she provided a brief update on our dogs. She could have simply flown under the radar on this and called us only if our dogs had symptoms, but she did the best/right thing and gave us a heads up. She nailed it. Sarah and another staff member made a point to tell us how sweet and polite our dogs were. I thought maybe they had our dogs confused with someone else’s. It’s always great to get compliments on your kids’ behavior from strangers. What a relief to know they are only Little Monsters at home. 😆

I was a customer of Bitterroot pet palace when the old owner owned the company. My experience with him was NOT great. Each time we'd pick out dogs up, they smelled like urine. My dogs also contracted kennel cough while he owned the facility, and were treated without our knowledge with an over the counter cough suppressant. He also often would tell us that our dogs didn't get to access the large yard because they wouldn't listen to him when he wanted to come inside, and that was THEIR problem, not his. He "doesn't play that game". When we found out the Pet Palace sold, we were VERY excited, and thrilled to meet the new owner. Right away, Sarah was AMAZING. We often traveled on the weekends, returning on Sundays. If we were every running a couple minutes behind, or cutting it close to closing time, Sarah ALWAYS offered to stay so we could still pick our dogs up. They no longer smell like urine when we pick them up after being boarded, nor have they had another issue with Kennel Cough. Furthermore, one of our dogs was recently diagnosed with epilepsy. Sarah and her ENTIRE team has been AMAZING at going above and beyond for us. She accommodates our schedule, when she doesn't have to, AT ALL, which is a HUGE help. We have been dropping our dog off with her at day care for the team, while he gets used to his seizure meds, which can take a little while. Whenever I call, whoever answers give me updates, and makes sure they answers all of my questions regarding his status. Tracy, Sarah, Julie, they're all AMAZING, and do a WONDERFUL job at monitoring our dog giving me updates regarding his status. They also let both of our dogs out into the big yard, so they can run off some of their energy and have said they don't have any issues, that dogs will be dogs and it's OK. I seriously cannot say enough how happy we are with her being the new owner, and we will continue to take our dogs to her for any needs that we have. From daycare, to boarding, I trust them ALL with our dogs, no matter what.

Daly Dog Care is quite simply the best care available. Our beloved pup-pup became ill while there, and the care and effort that they demonstrated was above and beyond reasonable expectations. They truly love 💕 the creatures in their care as much as their owners. Love all around! …

We are so grateful for Daly Dog Care! Melissa and her team are so positive and kind. Our dog a Willow has stayed at Daly Dog Care several times and our other dog, Sunny, stayed there recently for the first time. The individual attention and understanding they have for each animal is so comforting. We appreciate all of you so much!

Daly Dog Care is a 5 star accommodation my dog loves to play in and stay in! The owners are devoted dog lovers who treat your pet as if it were their own. My puppy cannot wait to jump out of the car to join her pals and see Melissa and Delilah .

5 STARS ACROSS THE BOARD!!! I wouldn't take my dog anywhere else! My pup screams with excitement as we pull into the parking lot of doggy day care because he knows he's in for a great day of fun and play. He comes home happy and exhausted. The staff here is incredible. They are attentive, and accomadating, and truly care for all the animals lucky enough to be a part of this awesome place. Whether it's for a day of play, or boarding for an extended period of time, I know and trust Daly Dog Care to watch after my pup. And having that peace of mind is priceless. Simply the best!

Daly Dog Care is the BEST! Melissa, Edward, Delilah, and crew are so wonderful. They took the absolute best care of our senior dog, Jessie; and I always felt so comfortable leaving her in their care. They always went above and beyond, especially with the extra care required of a senior pup, and Jessie always came home happy and content with a belly full of treats :) I always loved getting to pick her up and hearing all the stories of doggie shenanigans from her day. I can't recommend them enough!

We have been taking our dog to daycare for about a year now. With new owners we were initially hesitant as we have had a great experience... but I must say they are awesome! They have made the transition very easy for us humans and our four legged child. They have plans to improve the facility and to make picking up and dropping off easier. The place is clean. They are attentive to each dogs needs and we know our dog is safe and has fun while we’re at work. We love Daly Dog Daycare!

I've only taken my dog here a couple of times, both were to kennel him, and they have been absolutely fantastic to deal with. Most importantly my dog seems okay with the idea of being left here and hasn't shown any inhibitions to give concern.

My dog had really knotted up hair and Daly Dog care, took wonderful care of my baby and she came out looking like a brand new dog! So happy to have a business like this here in the Bitterroot. 5 STARS!

Melissa and Edward are the best! When I drop my dogs off there I feel like I’m just dropping them off to stay with friends. They are very thorough in their care and go out of their way to give each dog individual attention. Other doggy daycare providers charge extra $$ for things like playing fetch with your dog one on one 😳. You won’t have to worry about that here! The last time I picked up one of my dogs from an overnight stay Edward had already washed and dried his bedding! That’s the kind of service that keeps us coming back every week. The new owners that took over last year, (Josh and Daniel & their family) have made a lot of small changes that add up and make a big difference in the overall experience, one of those being something as small as providing toys for the dogs to play with and providing them with a kiddie pool to play in the water on hot days, which my big doggo LOVES! He comes home and sleeps for two days after each visit from all the playing he gets to do 😂. It’s more of a puppy playground now and less like just a concrete kennel. We can’t wait to see what else they do next with it. Keep up the awesome work!

Great staff that truly cares about the well being of your dogs. They have a great online presence with both their website and social media! The place is kept very clean and they have tons of toys and treats for the dogs! Great place to have your dog get used to other dogs and gives you some time to relax or get things done at home! Would highly recommend for anyone needing daycare or boarding services!

Always happy to see my dog at the end of a trip, knowing she’s been well cared for and safe!

My pup Finn loves to stay! He romps like crazy in the big play yard and the kennels are clean and warm.

my dogs loved it there!

Hannah is amazing!!! When you make your appointment time and drop your dog off Hannah starts right away! She doesn’t leave your dog sit for hours before like a lot of these places! She’s very accommodating to your concerns and your pet . I’m a very picky person and I highly recommend Hannah!!!

We have been traveling for the summer and brought our dog with us. She was in dire need of a groom and decided to try our luck while in Hamilton. We left a message with Hannah and luckily someone canceled and she called us the next day to tell us we can have that appointment. Our dog now has a great and cute summer cut suitable for travel. Hannah did a great job with our Havanese and we were so grateful that she could fit us in.

Great job grooming!

FYI I have never left a negative review in my entire life. We have a 1 year old yorkie/toy aussie with very difficult fur and after finding Mats in her fur close to her skin I called Hannah and she was 2 weeks out. I made the appointment but also saw that my dog was not comfortable so I ended up shaving the majority of her body by myself and she was instantly happier. She didn't look super great and I accidentally nicked her and felt awful and Hannah made it that much worse as if I did it on purpose. Today when I brought her in i was looked at and talked to like I was the worst pet owner ever.. Macy was wet and dirty from being outside in the morning because my husband forgot that today was her appointment. Hannah's condescending tone and judgy attitude was not appreciated as if I didn't already feel bad. When I returned to pick Macy up she looks at me and says "I really hope you don't try and do that yourself again." Again very passive aggressive. I clean houses for a living and I would never make someone feel bad for letting their home get away from them and instead try to help them and let them know that life happens. Not happy with how I was treated and will not be returning.

I love this place! It is the only place I will take my dog. The ladies are very kind and know their stuff. They make your dog comfortable and they leave beautiful. I have a border collie who goes in for seasonal deshedding and I love it. I get fir help and he gets spa time. Bonus: their prices are unbeatable!!

Max was welcomed with open arms. Couldn't ask for a greater groomer. Great experience.

Love "Shear Delight" Owner is great. 22 years with dogs I have had.

Very nice people. Did a great job with my dogs.

Best place anywhere

Does a great job with or dogs

UPDATE TO RESPONSE:It's alarming that not once did you apologize, show compassion or take responsibility for anything we experienced.You've just denied and disputed everything which says it all.My review was 100% honest whether you like it or not. You did not verify his rabies.Below is a text from Richard about Aggy's demeanor I felt important to share.You also told me he was welcome back Anytime when I picked him up and asked about a 10+ day stay in November.You've really twisted things and that's not ok. ___ I have contemplated whether to leave a review or not and have decided it’s important to share my first and last experience at this boarding facility. My dog Aggy stayed for 4 nights/5 days from September 30-October 4, 2024. I was hopeful reading all the 5 star reviews that my experience would be the same but it was far from that. I told them I was nervous it was Aggy's first time there and was greatly looking forward to updates and photos and was told they would send photos and updates and not to worry. I heard absolutely nothing and I finally reached out at the end of the second day asking if everything was ok.After he responded I was told that I would definitely get photos and an update the next day. Again the time came and went and I heard nothing and finally had to call to get an update. When I picked him up things seemed ok except there was more than a days worth of food left.I had measured out the exact amount for him and when I questioned it I was told he was fed correctly and the left over food was dismissed. They also told me "was eating well" during his stay. I took him straight for a bath and as I washed him I found 4 huge cuts on his body that had scabbed over.These cuts were deep and were either from aggressive dogs or unsafe fencing/sharp objects. When I took him for his evening walk that day his ENTIRE poop was PURE wood. I gasped because I was so confused and concerned.The amount of time it must have taken him to eat an entire stomach full of wood was alarming. Then, two days after bringing him home he started to be sick with diarrhea and not feeling well. This ended with a $300 emergency vet visit where the vet said he got an infection from another dog.He got antibiotics and it took him about a week to be back to normal. Also I feel it is important to note that at the initial meet and greet they did not actually check any vaccination records. Richard just asked me and took my word that everything is up to date.My dog is up to date but when there are 20-30 dogs flowing through this place daily and they are not actually checking rabies dates and records and verifying it’s not good, safe, or professional. From lack of properly checking vaccination records, to coming home with extra food, to him being left unattended to for long enough to eat an entire stomach’s worth of wood (which I now believe he was hungry from not getting enough food) , to cuts on his body and then being sick from another dogs illness leaving me with a $300 vet bill, and then not getting any updates or photos from his entire stay unless I contacted them was all just really upsetting and I feel terrible Aggy had to go through all that. I also find it interesting that you can only see 5 star reviews. And the most recent review is from a year ago and longer for others. It looks like there are other 1 star reviews but I cannot find them to read.I could be wrong but I find it very interesting that the low reviews are hidden. I have taken my dog to many MANY different boarding facilities and day cares and he has NEVER come home with cuts on his body, illness from another dog, a full stomach of wood or left over food. For one of these to happen I can be understanding but for ALL of this in a matter of 4 nights and 5 days is completely unacceptable in my opinion. I am glad this place works for others but it is not somewhere I will ever use again and I have also shared my experience with others in the area. Had I known I was going to leave a review I would have taken photos of the cuts on his body and wood in his stool.

Can't recommend this place enough! So easy to work with and obviously take such good care of our dogs- one being an anxious guy who needs near constant attention. We just had to go out of town last minute for a funeral and they were able to get our dogs in right away, and I was able to get all of my business taken care of without having one worry about the dogs. I just am so appreciative of this business and family!

Pet Pals Bed and Biscuit has become our first choice for boarding our dogs. Richard and Alice are fellow dog lovers and their house offers a home like atmosphere rather than dogs being placed in a kennels. They are attentive to our dogs needs and take very good care of them. Thank you very much.!!

The owners are so accommodating, friendly, and knowledgeable. I feel at ease when my dog is staying with them. It's also a great way for my dog to socialize when I have events where I can't take him with me. I love how they let the dogs have various indoor and outdoor spaces to play so they aren't confined in one area the whole time. This is the only place I recommend to others for boarding.

Pet Pals Bed & Biscuit is the only place I would trust to board my dogs! The owners are great about scheduling and sending me udpates when I am gone. They are super accommodating even with my fearful border collie, 2 small dogs, and my large senior dog. They always tell me who my dogs are playing with and how they are spending their days; i can totally relax knowing my dogs are happy and safe!

Richard and Alice make such a huge impact in what they do, and truly care for each animal as if it was their own. Our dog is very odd, putting it lightly. We never worry having him stay with Pet Pals because from the first meeting it was clear he was in no better hands. I could not recommend a boarding service for your furry family members with any higher regard.

We've been using Pet Pals for a few years now, and have turned a couple friends onto it as well. Nothing but absolute satisfaction. Our dogs love it there, always come back tuckered out and tired from being able to play and run around with other dogs. The owners have always responded quick and been happy to send videos and pictures on request when we're missing our dogs while away on trips. They've been quick to let us know if any issues arose with our dogs (our skiddish one just tweaked his back with a minor playing/moving injury which went away in days. But they let us know right away and what happened). Can't recommend Pet Pals enough for dog lovers who don't like kenneling and just in general as well.

We have left our two dogs here many times and each time has been great. They take such great personalized care of each of our pups and are amazing communicators. Their prices are fair and we love supporting this local business.

Alice and Richard at Pet Pals are my "life line" for excellent care for my high energy dog Oakley. Oakley looks forward to his routine of day care and overnighting at Pet Pals every week. He is completely happy to be with Alice and Richard, and under their great care, so much so that I can travel out of town without any stress at all. Pet Pals even provides safe pick-up and delivery to Missoula when I can't transport Oakley there myself. Excellent service! Thank you, Thank you, Thank you, Alice and Richard!

We had a wonderful experience for our dog Brody! Richard & Alice treated our dog as their own! He even slept with them at times! We strongly recommend this place to leave your dog! It is the best!