Pet Sitters in Winter, WV

My girl, Abby, is 16 years old. We have taken her to Tails R Us for grooming for several years. In the last year, grooming wears her out but the staff take such great care of my girl. They are patient and allow her to take breaks. I wouldn’t trust anyone else with my girl’s care.

Our dog is very very anxious. Hates car rides, hard floors, new places, etc. It took her a couple days to warm up to being there but we loved watching her on video the whole time we were on vacation! They were so sweet with her and she didn't want to leave when it was time to come home.

I've had my Bella there 3 times, two for grooming and once for a nail trim. I live this place. They are so kind to the animals. In Aug we will be taking Bella there for doggie day care and I trust them completely to take great care of her. Thank you all for what you do!

Super cute environment with amazingly helpful staff. Gave my 2 cats a place to stay in a pinch before the holidays. They do have cameras with an app you can log into and look at your babies ANYTIME, which is super nice considering I am a super hands on cat mom. My cats stayed here half day and they abided by all special instructions because one of these guys is special needs. The reason for 4/5 stars is because for the half day, I never once saw my cats on the cameras unfortunately. I will definitely give it another try though and possibly change my rating, just because these guys know what they're doing. Thanks Tails R Us.

Took my poodle there and because they could not finish her ears I was not charged. That kind of honesty and professionalism is refreshing. My dog loved the staff. I will never take my dog anywhere else but here. 10/10.

Tails R Us is an outstanding dog daycare, grooming, and boarding facility, owned by two of the most caring and loving friends and pet owners I know - Maricris and Scott Miller. Their genuine love for animals is evident in every aspect of their business, from the warm and welcoming staff to the comfortable and clean accommodations. The spacious daycare area has separate dog playgrounds for small and large dogs to keep them entertained, while the grooming services left them looking and smelling fabulous. As for boarding, I had complete peace of mind knowing my dog was treated like family and in the best hands. My dog Cosmo loves this place, and I highly recommend this establishment to anyone looking for exceptional care for their beloved pets. I can't thank the owners and staff enough for their dedication and commitment to providing top-notch service.

Was a little leery taking our dogs for grooming since they had never been before. They did great with our girls! Am so excited to have a nice clean place close to home to take them. Many thanks for all the TLC you gave♥️

Just got my Oliver groomed today for the first time, they did a lovely job. Staff was amazingly nice. He can be a difficult pup but they did well with him. Well worth the $90.

We just went in for a nail trim this visit, but we were very impressed. The staff was very friendly and efficient. We had a lot of questions about daycare and boarding, and they were very easy to talk to and professional. I will definitely be back.

Amazing job every time with my golden doodle. I know he’s a handful

Just like home! We had never boarded our dogs prior to this year. We have used CCC twice in the last three months. Both with the prior owner and the new owners. They are excellent and attentive caregivers of our pack. For a fee they offer departure baths and nail trims so your pooch is returned smelling fresh. Book really early as they fill up.

We love Camp Critter Creek! My dog enjoys his time there and is always excited when we pull in. They are busy so book in advance, it took a while to get in but I'm so glad I kept calling and found a time that worked with our schedules!

We have been using Camp Critter Creek for 9 years and they never disappoint. Our pet is well cared for and actually enjoys visiting there. Patty and her staff are excellent!!

They are absolutely the best. Highly recommended. Will only trust our pets with them from now on. Great place. Our dog loves these guys. They care and it shows.

These folks were kind enough to take my German Shepherd in at no cost while my husband was hospitalized. Awesome place!! Highly recommended!!!

Wonderful people who do a fabulous job of taking care of my animals moochie loved it ❤️

I highly recommend Camp Critter Creek. The staff are all amazing! You can tell they really care about your animal and take the time necessary to make them as well as you feel comfortable.

Our three big dogs are always happy to go to Critter Creek. We feel that they receive great care at Critter Creek. I feel that the dogs are well cared for and a home away from home.

I love this boarding kennel, and my dogs do too. They are very professional and care about their clients. A+

Staff cared for our cats as much as we do. You can’t ask for more than that.

This is a fantastic place to take your dog for boarding or grooming. I’ve taken all my dogs here for MANY years and trust the staff to always take good care of my babies!

Our silver lab Macy goes to HOH of Charleston and they are fabulous. We had a trip planned and needed boarding services. She was 7 months old before we finally stopped cancelling trips that we couldn’t take her on. We decided to try the boarding services offered in Nitro location. Talk about a great experience! They have completely set our minds to ease. They sent us updates and pictures. They were patient, professional, and just all around top notch. Anyone needing daycare or boarding services for your fur baby, look no further! You can’t go wrong with either location of House of Hounds!

I always have a good experience when taking my Great Pyrenees to get his nails cut there. He's always anxious about having anything with his paws done, but they're really nice and make it as easy for him as possible.

We went out of town for an early birthday celebration and left our Beyla behind at HOH. This girl had us so worried when we got the call that she was being rushed to the Emergency Vet because they thought she had bloat. They took all the proper precautions when feeding her, but sometimes this can still happen. We suspect it was the anxiety from being away from home and her excitement from being in a place that she loves that caused it. We can't thank House of Hounds enough for keeping an eye on our girl and catching it so quickly. If this would have went unseen we would have lost our girl because it can be fatal in a short amount of time... Timing is everything with bloat. Thankfully knowledge and a watchful eye coupled with an amazing reaction time from the House of Hounds staff save Beyla's life. Doctors told us we were so lucky she was in excellent care from them because this would have been devastating. This is a big shout out to House of Hounds in Nitro and the South Charleston Emergency Vet for saving our girl's life! We cannot thank them enough for saving our girl's life!

We love House of Hounds and so does our pup! It’s a great place to take him when my fiancé and I both have long work days. He goes there for the day and he’s tired for the next two days. They do overnight boarding too, which we have not taken advantage of yet, but we plan to during our honeymoon after our wedding!

A little pricey but excellent service! I am picky where my little buddy stays, house of Hounds has not disappointed.

My dog is a drama queen and doesn’t like many places. She loved going to house of hounds to get groomed. But every time I make an appt which I wait months in advance for they cancel. They’re also a little bit more pricey than other groomers. Will not be returning.

I’ll start off by saying they do a great job but this year alone the price has went from $50 to $60 then $70 and now it’s $85 I lived with the first price increase and I mean what are you doing to justify that outrageous of a price when other groomers in the area are doing them for $48-$65 . I just paid $90 with a tip for an 18 pound dog and most groomers charge that for large dogs . I had her adjust my appt frequency due to the outrageous price . I don’t see how they can justify charging $85 for a groom for a small well behaved dog . Dunbar grooming told me $60 so I think I’ll be canceling all future appts . What upset me the most was being told after the fact of the price increase. I’d recommend telling consumers before hand or post a sign . I hate leaving this because they do a great job . This is just greed plain and simple and you can’t use the economy or supply excuse because I mean how much does shampoo really cost to charge your loyal customers $85 . The owner really needs to rethink this because it’s gonna cost her a lot of loyal customers -edit. I decided to update this from one to 3 stars to be fair because nothing was wrong with the service just the outrageous price

I LOVE THEM! My 2 dogs look adorable and s.ell so good!

I have been a loyal customer for about 6 or 7 years now. I take my 10lb shih tzu every 2 months. For the last 6 years or so it has always been about $50 to get him groomed. That was a bit on the high end, but they were always so good with my dog that I felt like the services were worth the money. The last 3 or 4 times they have increased rhe price every time. First it was $60. Then it was 70$. Then today I took him to be groomed and asked how much it would be and was told they had another price increase and it would be $85! When I asked why the price has been increased I was told it was because of the price of the shampoo. Exactly how much shampoo are you using for a 10lb dog?!?! I find this price increase outrageous. In the last 4 to 6 months your price had increased $35! The time before last, they sliced my babies paw open. The owner came out and talked to me and was very apologetic about the situation and said he'd call and check on my dog the next day, but he never called. Despite this situation I continued to take my dog there. Stuff happens I understand, but a 70% increase in price over the last 6 months is absolutely ridiculous. I'm sorry to say they have lost a loyal customer today.