Pet Sitters in Yoman, WA

If you are in need of a doggy day care, then this is the place for you!! We had a week long family vacation planned and this was going to be the first time that we would be away from our girl, Summer. I was overly anxious about leaving her at a boarding facility because that's just not an environment she's used to being in. But thankfully, we found Jordan at Connie's Cottage! Jordan ensured a wonderful experience right from the beginning! We scheduled a meet & greet so Summer could get familiar with him and the area before we dropped her off. He listened to our concerns about our first time being away from her and had no problem staying consistent with her food additions and allergy medication! Immediately after dropping her off, we started receiving pictures and updates of their adventures! Jordan would consistently send pictures throughout the day of her on their multiple walls, local dog park visits, and even when they were just hanging out at home. It was such a relief to know that Summer was with someone who genuinely cared for her and had her in an environment that was more like home! Jordan even offered to check our mail for us while we were gone! I just absolutely love that this is a local, family owned business. I highly, highly recommend Jordan and his family if you are in need of doggy day care! We will absolutely be lifelong customers and will go back for all of our doggy daycare needs! 🐾🤎

Leaving my dog with a boarding facility/pet sitter has always been very difficult for me because I get super anxious being away from him especially with him being a rescue and he hasn’t had the best past experiences. But let me tell you, Connie’s Cottage is AMAZING. Jordan is so welcoming and does what he can to make sure that every dog is comfortable and happy and feels as much at home as possible with an open concept where they have free roam but are also NEVER left alone by themselves. You also can expect MULTIPLE pictures throughout the day while on vacation to show the little adventures or walks they are taking or just updates in general which eased my mind so much. My Brody can be quite the stubborn dude but has the biggest heart. I wouldn’t trust taking my dog anywhere else in the future. Brody had a blast and met so many new friends and explored all kinds of environments during his stay. I HIGHLY recommend using Connie’s Cottage Dog Services to anyone, whether you’re an anxious pet parent like me, or just in general for boarding services and other services they offer. I will always be taking Brody and other future pets here in the future!🩷 Thank you so much Jordan and Cottie’s Cottage for making this vacation so much less stressful and for caring for my best friend🩵

I can't say enough good things about Jordan and his family. They took amazing care of our two pugs while we were out of town for a week. Jordan was super communicative, sending daily photo updates via text (sometimes more than once a day). I enjoyed seeing my derpy dogs having fun exploring new dog parks and becoming temporary members of the "pack." Jordan had no issues with one of my dogs needing a pill with each meal--I appreciated that it wasn't a hassle. Towards the end of our trip the dogs had minor ear issues which Jordan immediately alerted me to so that we could address it when we got back and in the meantime he was proactive with ear cleaner. I highly recommend Connie's Cottage. The 100% 5-star reviews are well deserved. Good vibes all around. Thank you Jordan for taking such good care of our pups!

Jordan and Donna were prompt, professional, and flexible with scheduling. In particular, Jordan was incredibly generous in our first meeting to see if my dog would be a good fit. His attention to detail, knowledge of dogs and social interactions exuded confidence and showed that he was above all dedicated to the well-being of the dogs. I could see this was a labor of love, and not just a business interest. Our dog was initially very scared, but by the end of the day he was very happy and I could tell he was comfortable with Jordan and had a wonderful time with the other dogs. I highly recommend Connie's and I will be back the next time I need doggy day care. Thank you!🐕

My experience with Jordan has been nothing but the best! I’ve been through a couple of day care facilities and dog sitters with my dog. More often than not, he comes back smelling like urine or not getting enough exercise. With Jordan, he comes back smelling like he did when we went and his exercise has been off the charts. I have a fitness tracker on my dog and his average daily activity when being with Jordan is 5 hours! My dog went on multiple walks and park time during the day. If you’ve ever seen Jordan out at Ft. Steilacoom Dog Park, you can tell that he knows what he’s doing. He knows how to get all the dogs to listen and follow him while still paying attention to every single one. Jordan’s communication with me has been wonderful! I’ve gotten multiple photos every time my dog goes out and the photos are of great quality. Jordan is really great at giving updates. I will continue to use Jordan’s services for my dog!

Jordan is excellent. Great with my pup and consistently very professional. Runs on time. His service is different from standard dog daycare. How he does it is so much more on the relationship with the dog. With walking… lots of walking, park time, sitting, training, and love all kind of rolled in. I have been very impressed. My dog loves being around him and his pack so much that it is even a bit of a challenge to get him back in my truck (in a good way). I trust this guy very much with by dog and will not hesitate to take him here again anytime I am working in the area.

Jordan is the best! My husband found Jordan over a year ago on Rover. We were looking for someone to walk them daily while my husband and kid’s were out of town and I had a long work week. Here we are a year later and he still comes three times per week. My dogs wait on the couch looking out the window…we call it Jordan watch. We have boarded with him a couple of times. We always joke that our dogs prefer him to us. Needless to say you won’t regret using Jordan for dog care! And he takes the best pictures!

Took the pups for an overnight at Connie's cottage before we go on our vacation in a month. I have checked out probably 100 places and visited a dozen or more. I'm super cautious about where I board them and do not want to worry about my fur babies when I'm gone. Jordan sent many pictures of their walks and updates. I feel very comfortable that they will be well taken care of with plenty of exercise and not just put in a kennel. When they came home they were exhausted. I also love he has dog CPR training and plans in place if anything may happen. Glad to have found a place my 2 pups can go and feel at home, cuddle on a couch and have plenty of exercise. ❤️❤️❤️

Jordan is amazing! He does it all, walking, sitting, boarding…. I think my dogs would choose him over me. Bella and Cubby are better behaved because of his care. 5 stars isn’t enough.

Jordan has been an absolute asset to our family! He took wonderful care of our elderly pup Daisy, providing peace of mind to us while we were working. Now he helps with our new pup Kevin, giving him much needed exercise and love when we're at work! Jordan has a special way with dogs, and I trust him completely. You can tell he really has a unique love and way with our canine family members!

We absolutely love Emily’s Wood Pack for our two dogs. Our dogs needed some socializing after the pandemic and they were nervous, but they made sure to communicate what days had calmer dogs, and always update with pictures. I would say they are even more affordable with boarding than other locations in the area considering how much love, attention, and space they are given. I wish I could give more than 5 stars. You can tell all the employees love the pets. Honestly amazing!

We are so happy with the care our puppy gets at Emily’s Woof Pack! It’s affordable, high-quality dog care that our pup absolutely loves. He always comes home happily exhausted after his visits, and now he even cries with excitement whenever we drive by the Walgreens nearby. The staff is incredibly professional and friendly, and I love how dog-centric the check-in and check-out process is—it makes everything easy and stress-free. Plus, the location is super convenient for anyone near JBLM, Lakewood, or Steilacoom. Highly recommend Emily’s Woof Pack for your furry family members!

Emily has always been professional, prompt and friendly. She is incredibly knowledgeable about dogs and supportive of her pet sitting community, providing resources and referrals if she isn’t available or the right fit for your pet. She gives her heart to each dog in her care and will love them like her own while they’re in her home. She is the ONLY person we trust to care for our cats, in our home, when we travel. She sends video updates and pictures so you know your babies are happy. Bring your dogs to Emily, you won’t regret it! Oct 2021: Editing to add that we now have a very shy doodle boy who was exceptionally well cared for during his daycare visit. Emily went above and beyond answering all of my nervous dog mom questions before booking. Upon arrival, Alex and Sierra were patient with Sunny while he got accustomed and they sent several photo pupdates throughout the day. Best of all, Sunny is less nervous with new dogs and people after his ONE day running with the pack. Seriously, bring your dog to Emily’s Woof Pack.

Our Doggo loves her time at Emily’s! She made it super easy to find a day that we could come out and do a trial for a new daycare. Our dog had a great time! And Emily sent us an update on her first day to let us know she’s doing ok. Love that they have outdoor space for the doggos. Will definitely be back!

Emily has been amazing with our fur baby, Diesel. She has sat for him dozens of times over the last few years and he always comes home happy. She is great with text updates when we are out of town. We trust her with the most important thing in our lives. I cannot say enough about how much she cares about dogs and their well being. She is the best!!! Diesel loves his aunt Emily! Thanks so much...

Emily Wolf Pack has been the best decision we ever made for our dog. Our dog went to day care once a week for a few months and he was the happiest. He was always excited they day he was picked up and came home happy and tired. We never had any trouble with the team working there or with our dog while he was taken care. They are very attentive, Professional, flexible and have great communication. I will for sure recommend this place!!

You will not find a better Doggy Day Care experience than EWP. The Pack Leaders engage with the pups continuously during the day and my two come home happy and tired. This team cares about each dog individually - they are a joy to leave my fur kids with.

I am so greatful for my coworker and fellow nurse telling me about Emily's. She brings her Pups and Cat here and she could not have been more spot on for a great daycare for my Archie. He will be 5 this year and we have had our share of not good experiences at 2 other places and then we found Emily's. Professoinal, carring, kind, just the best people. You will have no worries. Just wonderful. Right acroos the street from Key Bank on Steilacoom.

I would definitely recommend Emily's Woof Pack to anyone looking for a daycare or boarding for their pups! We adopted our dog about a year-and-a-half ago and he was quite the handful. He didn't do well at a large daycare facility, and I was nervous to try again and leave him with anybody. Emily was willing to work with him and now he loves going over to her house! I love that she does overnight trials and a thorough screening process to make sure all of the dogs will get along before their first day of daycare. 10/10 would recommend 🥰🐾

Emily is a wonderful pet sitter (and human being!) and I trust her to the moon and back to give my pup excellent care. We had a lovely conversation before giving my dog a trial run at her house to figure out if my rescue dog's personality would fit in with the other dogs in the Pack. With my initial concerns about my dog's nervous and anxious behavior put to rest, I was able to leave her with Emily for 24 hours to test the waters. Emily sent photos and gave updates and determined that my dog was ready for a longer stay. Now, I'll leave my dog for her "vacation" with Emily this Christmas while I travel to visit family. <3 Emily came on high recommendation from my rescue, and I'm so glad I heard about her!

We absolutely love the Muttro Pups! We have been using them for all our boarding needs for our three Italian greyhounds! They get to board in the same room and not in a cramped cage. I have such peace of mind that my dogs will be taken care of and happy! We have been repeat customers for 4 years!

They take great care of my crazy Shiba/husky mix! I also love that they are super responsive to their text check-ins, and send me cute pictures!

The Muttropolitan is an amazing doggy day care. They have boarding options and will come to your house. They have taken great care of my dogs and cats throughout the years.

10/10 would recommend them! First time boarding with them and I have nothing but positive things to say. Being gone for over a week, I was so grateful for the quick replies with updates and pictures of my dogs! The staff are so nice and helpful. They helped me bring my dogs out to my car when I picked them up, and having one small dog and one large old dog it’s a hassle by myself. Great place, great staff who communicate well! Thank you!!

Love this place! My nala is so happy here! Kirsten is amazing with my pup! She takes very good care of her! I have worked with her at previous places and will follow her on whatever adventure she takes on! 💗💗 Send your doggie here!

We boarded our 4 year old dog for the first time over the holidays after an unexpected change in our care plans. The staff was incredibly helpful in getting us the boarding help we needed with only a couple weeks’ notice at such a busy time of the year. I applaud their good communication (including updates and photos during her stay!), deep care for all animals they take in, and the willingness to help us out when we were in a major bind. We will definitely be boarding our dog here again! Highly recommend.

My two dogs, Lemon and Raspberry, have always had someone home to watch them while I go on work trips, and that changed this year after our relocation to Washington. I travel for work 3-8 times a year and I was worried about being able to find a suitable place for them since they have separation anxiety, are on the barkier side, and need prescription food. Muttropolitan found a place for my pups after a last minute Rover cancellation in October, and I took them back for a longer visit this month. These people go above and beyond for my dogs -- even sitting with them while they eat (this is the only way they actually eat when they're stressed). In addition to being reasonably priced, their facility accommodates them being boarded in the same kennel area, walks them multiple times a day, and is extremely punctual with sending updates and pictures upon request. My dogs are their normal silly selves when we get home, which shows me they are getting proper attention and they are minimally stressed while boarded. I am so glad that I found a place for my two babies. I highly recommend the Muttropolitan.

Our sweet Sunny girl has always gone to Leash the Muttro Pups anytime we needed boarding when we have to go out of town. We always come back to a very happy bean! It’s like a mini vacation for her, and we feel better knowing she’s really well cared for. What we appreciate the most is the photo text updates we get on how she’s doing, as well as the accommodations they had for her when she was still a pup and not spayed yet. 5/5 recommend! Also the sweetest people you will meet. Photos of her from her morning walks with Leash the Muttro Pups🥰

We've boarded our dog here a couple of times now for extended vacations, and he is always so happy and well cared for. Our dog is somewhat aggressive with other dogs, and we love that the Muttropolitan staff have experience with dogs with behavior issues and know how to handle and care for all the pets staying with them at any given time. It's a lot of extra work, and we appreciate the care and love that goes into his stay.

I have been bringing my dog here for over a year. I highly recommend them. They are so kind and loving to my dog. He can be a bit hyper and other dog daycare places have suggested I give him CBD before bringing him because he’s just “too much“ so I love that leash. The Metro pups takes him as he is. He’s always well cared for and now that they have a bigger space. I’m sure it will be even better.

Our boy Rico attended Brittney’s pack for a while. He loved it, he’d come home tired and happy. We always felt like he was well taken care of. He is a puppy and Brittney definitely tried her best to accommodate to his puppy needs. He even injured his tail because he was too happy, got “happy tail” one day. He is a little menace and tried to jump over the fence a couple times which caused him to injure his leg but Brittney was always very transparent and informed my husband and I. If your dog isn’t a little menace like ours you should totally go with Brittney’s outstanding business, the puppies have plenty of room to play and they will be loved and cared for. We will miss Brittney’s dog house very much.

If anyone out there is looking for a place that will love your four-legged fur baby like it was their own. Brittany‘s dog house is the place to go not only do they do doggy daycare. They have boarding and they do grooming. I have done all three and you will be incredibly happy with either service you choose to use

Brittney is spectacular! I brought my puppy to her daycare over a year ago and just recently used her for boarding with my 2 dogs who are 1 and 3. My younger girl was a rescue from Mexico and she is very cautious around everyone but she loves dogs, I told Brittney my fears as we would be over 5 hours away with no cell service and she took excellent care of my babies. She helped me out when I didn't bring enough food and she kept me updated with pictures as a bonus! Great prices and always a great experience. so grateful to have a place i trust my dogs to go.

Brittney is amazing! She’s been watching our 3 dogs for 3 years now. We have her drop in on our pups on days my husband and I both work, we also have her help out when we go on vacation. She’s also dropped everything to take one of our dogs to the vet when my husband and I couldn’t make it. I couldn’t recommend her more. Our dogs love her. She’s super communicative and sends us lots of pictures when we are on vacation. We know our dogs are in good hands with her.

Brittney is literally the sweetest person! I searched high and low for a place to let my baby boy Boston have someplace to hang out at during the day while his Dad & I have to work. He is a 7 month old rottweiler that isnt neutered, so not a single place would even bother to acknowledge him or agree to meet him because he didnt meet their "requirements." Well Brittney didnt even hesitate to invite him over for a meet and greet with her pack of pups to see if Boston would fit in with her crew. You can tell she is passionate about what she does and how much she cares for her pack. My boy has been going to her place for daycare for about 2 weeks now and I cannot be happier about how excited he gets as soon as we turn into her lane. He sees her and he goes nuts, that's how I know she is amazing. Because dogs know when they are loved and cared for, and will show it ❤ She sends me updates (because I'm one of those hover moms that worries about everything) and even sent me pic updates to put my mind at ease. if you are looking for a place to bring your pup to burn off some energy, look no further. You will not regret trusting Brittney with the care of your pets.

We LOVE Brittney’s dog house! My dogs get so excited to stay with her, and she takes such good care of them! I would recommend her to anyone!

The best daycare and boarding for your dogs in Pierce County!

This is my niece & she is fantastic with animals. I highly recommend her. She and her soon to be husband have customized their home to accommodate a great pet facility. You won’t be disappointed.

Hi Vivian! I noticed you rated my business a 4 out of 5 stars and I was wondering if you could comment on this? I don't believe I've had the pleasure of caring for your pets. Please let me know if there's something I can do to improve your rating to a full five stars. Thank you!

We have been taking our pups to Shaggy Shack for years! We absolutely love the staff and the extra care that they take with our animals. This family owned and operated business exceeds expectations every single time. They take extraordinary care with dog behaviors and are experienced dealing with multiple dogs and multiple behaviors. The owners have set their dog yards up so all dogs are cared for and protected. We cannot say enough good things! We have used boarding, daycare and grooming and highly recommend Shaggy Shack Pet Resort and Spa. The Candiliere Family

Staff is great, service was great; drop-off and pick-up was quick and easy. Would recommend and will be returning.

Went to check it out for our dog, welcoming, friendly, cared, clean, they have dog or cat daycare or over night and grooming!!!

They take care of Koa like he is their own. He's been boarded here twice and have never been disappointed. Whenever we are on vacation and ask how he is doing we get an immediate response with pictures and video clips of him. He loves it here... He is always so calm when we pick him up.

Desiree at Shaggy Shack took great care of our Labradoodle when he went in for grooming, and he came back looking great. This is definitely where we're taking him.

Kicker has been attending daycare here for over 4 years now. We love it. He is such a happy boy when he knows we are doing down the long driveway to the daycare. Thank you for always tiring my puppers out. He sleeps well after daycare.

My husband and I dropped off our dog for 4 nights. She was well taken care of and we got a full report from the staff on her stay when we picked her up. She's so tired from all the playing, she had a blast! She's usually a timid dog but at the Shaggy Shack she felt right at home! Thank you guys for taking such great care of her! We will definitely be bringing her back!

The Shaggy Shack Pet Resort and the staff are amazing and provided such a great experience for my dog, Eliza. This was a new experience for Eliza and she gets nervous, however, Eliza stayed there multiple days and was so well taken care!! The staff obviously not only love dogs but are amazing at interacting with the dogs and making sure my slightly anxious dog was grouped with calmer dogs her size. I was so pleased she was able to enjoy some socialization without feeling overwhelmed. I think she had fun with the other dogs and the great staff! Charles was fabulous at keeping me apprised of her experience and I feel completely comfortable with leaving Eliza in such great hands. The staff and owner care about these dogs as individuals with their unique needs and seem to have an instinct with helping each animal to ensure they have the best experience possible. I highly recommend this well run and caring environment for anyone's pets

Justynes dog grooming is here.. my dog loves going here to her

Shaggy Shack has been great for our puppy since day 1. He's an ACD and has a ton of energy. We use Shaggy for daycare to help him get the exercise he needs during the work week. They love him like their own and he comes home exhausted. The staff is great and friendly and we've had great boarding experiences there as well when we've needed. It's like a second home for our pups!

We used Linn to watch our two cats while we away, and she did an amazing job. It was so nice to get to have them stay at home versus being separated for boarding. She administered medicine for one of our cats, tended to the litter box, made sure they got water/food, and played with them! Tremendous value for the price. She even got our mail for us. Would highly recommend!

The business owner is wonderful with pets. If you need to travel away from your feline fur babies for a short time, you can safely leave them in their comfortable home environment and Linn will come visit and feed them so they don't have to stay in a kennel. This service is super valuable to us.

This is the best place for day care and boarding! Linn is flexible to changing schedules, and quick to respond. She monitors the group closely, and makes sure all the dogs get along. Her yard is great for the dogs to run around, and the indoor space is great to keep them dry in the winter. I really like that when our dog boards here, that he is not in a kennel, and treated like family. Couldn't ask for a better place to send our dog to!

Linn is amazing!! She was a life saver! My husband and I have to travel a lot for work, and a lot of the travel is last minute. We gave Linn a set of our house keys, and we were able to call at the last minute and ask her to cat sit for us. When I travelled, I never worried about my little cats, I knew they were in good hands. I like Linn because she is a professional, she is licensed, and knows pet CPR! My cats are very shy, and don't always like strangers, but they loved Linn! I really felt that Linn genuinely cared for my cats. It was also nice to get pictures of my cats while I was on the road. I only wish that we still lived in Tacoma! **UPDATED: My husband and I had to travel for 3 weeks in a row. We didn't know what we should do with our cats. We don't live in Tacoma any more, and we didn't want to try a new cat sitter for that long. So Linn offered to board our cats! I can enjoy my vacation knowing that my cats are being looked after and cared for at Linn's place!

Linn is amazing with our dogs and has been extremely welcoming every time. She's also very accommodating with our needs. We moved further away but will continue to use her.

We take our two germans shepherds to Personal Pet Concierge and have loved them. We love that we get several updates from Linn several times while we are away, and we know that our dogs are being cared for throughout the day, not just left alone in a crate. We love that the dogs are not being kenneled and are in a home environment and aren't surrounded by a large number of other animals during their stay. Carter P.

We have taken our Mini Aussie Roo to stay with Pet Concierge a couple of times and she LOVES it. Lynn takes great care of her for a reasonable price as well. I appreciate that she sends updates with pictures of how Roo was doing while we were out of town which helped us relax knowing she was in great care. Roo always has a comfortable stay with dog beds, room to run and enjoys playing with the other animals that are staying with Lynn. Lynn even went the extra mile and bought us another bag of dog food when we ran out on the last day. Saved us a trip to the store on the way home when we picked up Roo. Highly recommend them for pet sitting.

Personal & Pet Concierge takes awesome care of my kitties. Even my shy - special needs kitty gets the care she needs. I get regular updates and I have peace of mind while I travel for work or fun. Linn and her team take awesome care of my fur babies! Thank you Linn and team!!

I love Personal and Pet Concierge. Linn and her team make traveling for work easy and stress free. I never worry about my cat anymore because I know he's in really good hands. While their services are 100% great, I want to highlight a couple areas in which I think P&PC excel. The first is communication. This is an important area for me (I'm a writing teacher) and I find that many petsitting agencies and individuals struggle to maintain adequate communication before an after my travels. P&PC have been wonderful communicators. They reply quickly to my efforts to schedule care for my pet. They send me updates (including images) while I'm away. And they are always clear about billing, visit schedules, etc. I couldn't ask for more. The second area is care. In the past, when I would return from a long trip my cat would be all out of sorts from a lack of TLC. Since I've been working with P&PC, he seems to barely notice that I've been away. This is because they visit him often and they treat him like he matters (like he's their own pet). It's not just about keeping food in his bowl. In sum, I can't recommend these folks any higher. I don't think you'll find better pet care in the area.

AMAZING! Our rescue Border Collie, Quinn, had always been a little apprehensive around other dogs, especially males. He spent a week with Linn & Mark and their bevy of guests. Quinn had the time of his life! He was exhausted and content when he got home. It has now been several months since his stay, and we continue to see the positive after-effects of his visit. He remains confident and more social. As a matter of fact, we had a true test shopping at the hardware store yesterday. Quinn was relaxed and social with a male dog, even sharing a treat! Thanks, Linn & Mark! Quinn loves you guys, too!

We took our dog, Tilly, to Happy Dog and she absolutely loved it. The staff is very kind but firm with her puppy energy, they go the extra mile to get her enough exercise, greet her with hugs and kisses, and were able to bring her out curbside when we had our kiddos in the car at pickup. Highly recommend this place!

Just want to say that this day care is an awesome place and the staff is amazing, but in the other hand, the Owner is a tyrant and power hungry control freak. My dog was removed from her day care because of a post I made about the lack of care all the dogs received on June 19th, from 11a.m. until right around 4:30 p.m. all the dogs were left unattended. Left a review on Paw partner,and she didn't care for it at all. Her and I had a text thread today and she was rather insulting was called crazy, an idiot. Told me my pup could stay if I removed my face from the profile picture on Paw Partner. I refused and she told I was no longer welcome. I've noticed a pattern with this person. If you say or do something she doesn't like she'll be rude and disrespectful to her customers. If there was a way to post our text conversation it would support how this owner is with people who defy her authority. On a good note just want to give a shout out to all the young ladies that have put up with her and her tyrannical attitude. You ladies be safe and watch you backs. Thanks care. You mad about a review grow up You do know I'm going to leave this text thread on Paw partner. Your blocked you idiot Keep it up we're loving this I swear we are You're going to super suffer for this in the courts You making this so easy Your ego is going to be your downfall I promise you that you got the right one call me idiot certifiable all you want to but I know it's right and I know what's wrong and you're mad about the review I left about a honest review I left and you're mad 5:59 PM SMS. This message is from the owner. There are several other messages in this text thread, just don't know how to upload them.

My puppy and I had a horrible experience here consistently for over a year before giving up. There were multiple issues including my dog being attacked and sent home with wounds requiring stitches down his stomach with no notification. When I questioned why it occurred, they told me someone just didn’t see it. But my dog came home whimpering in pain. There were also multiple occasions I heard staff screaming at the dogs. The staff was also unreasonably rude. They changed the terms and conditions of the package I purchased (against the law) and then told me they couldn’t confirm my purchase because they threw out the records. When I pressed, they called me hostile and scary when I told them calmly that I was upset there was no record, they changed the policy after my purchase, and expected an explanation. If not, I would report to the proper agencies because it felt dishonest as it was hundreds of dollars lost. In response, the staff told me they weren’t surprised because the old manager lied a lot but since they threw away my records they wouldn’t do anything to fix the situation. Obviously, that was upsetting as a customer. Sheri, the owner, yelled at me in response because her staff didn’t like that I stated their response was not okay. At the end of an angry call, she offered only partial services back. At the end of all of this, I can’t in good conscience have my family member in her care. Her temper was abnormal given that a customer lost hundreds of dollars because her old manager apparently lied to customers. Changing terms and conditions of packages following purchase should not be occurring. Sending dogs home injured is negligent. I have since tried two other places close by who have gone above and beyond and my puppy comes home much happier and not bitten or screamed at. ***Thanks so much for the response Sheri, demonstrating your poor customer service. I didn’t threaten to sue, I said I would make a report to the BBB. I did say I was an attorney and stated that changing the terms and conditions from expiring at a year to 3 months was not appropriate, that is not berating. I’m sorry your staff (the same age as me) is not trained to handle an upset customer who was speaking to them calmly and explaining their fair concern. I had purchased my package in August and you expired it and threw away proof of purchase by December, despite being told that it expired at a year (like my previous other packages). I hope you invest in better training for yourself and your staff on best practices.

Happy Dog South Sound is amazing! Our Aussie/border collie mix loves going to daycare and playing with all his buds. He goes almost every weekday from 7-3:30 and couldn’t be happier. He comes home smiling and exhausted, and in the morning couldn’t be happier to do it all over again :)

I have had nothing but a great experience with Happy Dog South Sound… Everything about this business is just impeccable!!! In my life, my dogs are my family and priority and I give my full trust to the staff at Happy Dog South Sound to take care of my buddy. Between the great prices, intensive care, and great facility… I highly recommend if you would like your pet in great loving hands.

FANTASTIC doggie day care!!! My experiences i have had there are nothing but great. My dogs absolutely love going there and they always have such a good time; they come back well played, well rested, and always come home in such a happy mood. I always feel so good with leaving my dogs here because the owner and staff truly show you that they care about your dogs well being, safety, and making sure they have a good time while they are there! I will be coming back for sure and i’ve already recommended this place to many friends and will continue too!

I have had a constantly amazing experience trusting my dog with happy dog south sound! They have always been the most generous, trusting, and caring people to look after my best friend for me! I have had the pleasure of meeting the owner myself and all I have to say is that you can really tell how much she loves her job and and how much she will do to ensure the quality care for your dog! Would definitely recommend!

I can’t express my love for this place enough! I have been sending my two fur babies here for years and they have always come home happy and healthy. The owner is amazing and by simply talking to her you can understand how much she cares about her business and the dogs she cares for. I have recommended this day care to so many friends and they all have said the same things I have!!! I can’t rave about this place enough!!!

Great boarding and daycare facility with attentive and caring staff! Our dog loves coming to play with his friends and he always comes home with a huge smile on his face, exhausted and happy :)

I’ve taken both my dogs here many times and they LOVE it! The workers take great care of my dogs. They come back happy and well fed. They have made so many friends. The overall environment of the business is extremely positive.

My golden girls love spending the day at daycare while we are at work. The Staff is excellent and you can tell they care. I love the grooming. 5 stars!!

Fort Fido has been awesome for our dog. We started taking him there as a puppy to get socialized and here we are a year later and he still loves going! As soon as we say, “want to go to daycare?” Our dog goes straight to the door and is so happy to go! Thanks Fort Fido! Franklin loves it there 💚 …

Our dog Shadow loves it here! They always tell you how your dog did, like who they played with or if they noticed particular behavior for you to watch out for. For instance we took him there as a puppy and as he was nearing the age to consider neutering they let us know he was starting to attempt mounting other dogs. Or other times when by the end of a long day he barked a lot and seemed ready to go home. You can tell that they are very attentive. I fully trust them to watch our dog and have boarded him here as well with no issues.

I’ve been taking my dogs here for over ten years. Fort Fido has consistently been a 5 star experience! I appreciate that they do a free doggy assessment to make sure your dog will fit in with the other dogs. They do have some requirements like vaccinations and spay or neuter, which I appreciate. When my senior dog needed to be boarded a few days, they agreed to give her the medication’s and rest that she needed. I recently enrolled my puppy and it was so nice to have a safe place for my pup when I needed a few hours to run errands. Puppy is now 10 months old and completely socialized with other dogs. I like that they offer grooming services when your dog is there for daycare or boarding. I’ve gotten great advice from David the owner, in regard to food and training. They now have a new location in Puyallup as well as the Tacoma location. Online enrollment is easy. Fort Fido is the best!

We love the Fort! Our beagle, Levi, is 12 years old. When we moved to Washington last year, I was stressed out about finding a new place to board him during those rare trips for which he cannot join us, such as when we're out of the country or traveling for business. I am so thankful that we found Fort Fido. Whenever we drop him off, it's clear that Levi is happy to be there. He greets the staff and trots off to the play area without so much as a backward glance at dear old mom—which would break my heart if I didn't recognize it as a sure sign that he is comfortable there. When I pick him up, he greets me enthusiastically, but he is never stressed out, whiney, or overtired, as he has been after staying at some other boarding facilities in the past. This indicates to me that the staff are tailoring our little older gentleman's experience to meet his needs, that he's sleeping well while he's there, and that he feels secure and cared for until we pick him up. That, in turn, puts my mind at ease while I'm traveling. The facility is clean and well maintained, and the staff are some of the kindest, friendliest, most professional people you could hope to encounter. It's clear that they LOVE dogs. We're happy to give them a chance to love our Levi anytime he can't be with us. Thank you, Fort Fido!

Love Fort Fido! We have a senior black lab (Maverick) and a pup (Jester) who couldn’t be more different. Fort Fido allows them each to do their own thing during the day, but also share the same space at night like they do at home. It’s very comforting to know they’re in such good hands. The owners and staff are also very understanding and accommodating. We love and trust that when we travel we know our fur babies are in a safe and happy place which makes our time away from them a little less difficult. ❤️

My dogs Misty and Ralphie have been going to Fido since they were puppies! The staff is so friendly and take amazing care of my pups. This is the best facility for boarding/daycare in the area.

We have been bringing our eskipoo pups here for years! Fort Fido is the ONLY place I would trust with our dogs. The staff is always so kind and caring, they truly offer the best service for any boarding needs. I love that it is next door to their vet as well, in case anything happens they are right next door!

Love Ft. Fido, they are wonderful with our 2 yr old lab. I feel confident in his safety and he always comes home worn out from playing! He is so happy every time we take him in. Great staff, great hours, and great facility.

Great staff, great hours, competitive pricing. I always feel good leaving my dog at Fort Fido for daycare and for boarding. Staff is always there to answer any questions or concerns.