Dog Sitters in Kahaluu Keauhou, HI

My dog had an awful experience here. I have never experienced such negligence leaving her anywhere. One of their excuses was that she is old but she lost 15 pounds over about five days and had poop on her butt when she was picked up. Never did I receive a phone call or text about her having diarrhea or not eating. She was shaking the whole way home when my sister picked her up and when I got her from my sister she wasn’t excited to see me. She was scared and thought she was in trouble which is very out of character and has never happened before with my high-energy and happy pup. Although I did get several follow-calls, their good standing doesn’t matter to me when the care could have been there all along. I’m very disappointed and she’s still recovering a few weeks later to gain her weight back. Do not bring your dog here or especially an older dog that cannot afford to have these experiences! They are not attuned to animals even though they’re probably nice people.

My dog's were full of life when I picked them up. Communication with the owners were easy and the area for them to run was awesome. Mahalo to Jim, and his team.

How do I know it’s a great place? My dogs jump out of the car immediately and then sleep for days after. And for a few days after if they are outside and we open the truck doors? They jump in

This is Buddy and Bailey third time to stay at Lucky D kennels. I am grateful there is such a place here in Kona to take your dogs. They don't have to be with a bunch of other dogs they have their own huge fence area to be with each other. My dog buddy isn't the most social dog so it is great that he doesn't have to be put with lots of other dogs. Jim, Megan and Dawn are great with my family - they are open to anything you might ask. I microwave chicken to add to the dog food and so does lucky D - if you ask them too...

My dogs LOVE Lucky D! All I have to say is "Wanna go to Lucky D?" and they get all excited! The private yards are plenty of space for them to run around and cruise. They have the company of other dogs, without the chance encounter of an agressive dog. Jim and Marie are the BEST! Your animals are your family, so when I'm away I know they are safe and having a ball! Mahalo for taking such great care of the Ladies!

They were a life saver when we needed a place for our dogs to stay in October 2022. I initially talked to the owner and he was very professional and friendly. I felt comfortable leaving my dogs in his care. Check in was good (rest of staff was just as friendly) and the facilities clean. When I picked my dogs up, they seemed well cared for. Thanks Lucky D!

My puppies 🐶 were well taken care of. Zippy the blk one. Izzy has Grey on her face Dozer is the big boy Or I also call them the Rat Pack

My poor puppy stayed for one night. I got a call an hour before pick up time asking if she came with a limp and when I said no the owner had lots of excuses as to why she was limping but no actual explanation. 7/27 update still no contact with owner

So happy to have found this place. My dog had never been boarded before, but she seemed to really like it here. Spotless facility. We’ll be back!

I've taken my dogs to Lucky D Kennels for years now. It's the only boarding facility I trust with my dogs while I'm away. The property and kennels are pristine. The experienced staff are absolutely wonderful and very friendly. They treat my dogs like family. My dogs recognize the staff and get excited to see them every time! I couldn't be any happier with their care and customer service. I highly recommend them!

Amazing business, it's clear everyone goes through extensive training. You get to meet the owner before your pet is approved to come here to make sure it's a good fit. We are so pleased to see how happy our gal is when we drop her off. Professional and polite service, and very well kept facilities. Their system is so organized as everyone else mentions. We are completely at ease having our dog at Paws whether it's a day or weeks!

I am a registered nurse and this facility is super friendly helpful and extremely patient as my client was disabled and had service dog beyond just training classes they do boarding day care I know from picking up the owners dog their outdoor setting is cooler than most ideal close to airport convenient and most importantly fun ! it just takes a moment to be kind.

New customer of Paws University. My pup seems to enjoy her time there but I am dissatisfied with a charge they added to my bill. It's not about the $35. It is the principal. A boarding pick up at 12pm (for those who are new) will be charged an extra $35. When I reserved the boarding in person, I informed the person that I'll be dropping off my pup at 3pm and picking her up next day at 3pm. I was not informed that there's an extra charge of $35 for post 12pm pick up. There wasn't an email reminder regarding pick up and drop off time. It's not stated clearly on their FAQ or website. But, when called, the manager said that it is on the boarding contract and on their site, way at the bottom of the page. While I do not mind the $35, this in principal is uncool.

I haven't boarded my dogs here yet but I will say, 5 stars all around for communication. I had filled out the application in 1 day and they got back to me instantly as well as setting up an eval quickly. Because of unforseen circumstances, I ended up having to cancel and AGAIN, they got back to me the same day. I appreciate this as communication is important so people can work other things out. Looking forward to doing business with PAWS in the future.

The Paws team and facility are exceptional! My work requires travel to the mainland monthly and our GS, Kila, always looks forward to seeing the employees and other dogs each time we arrive. I couldn't do my job without Paws and the terrific staff. Brett K

Great tech.She clipped my cats nails in a flash. My cat usually is really very hard to trim. Very good experience, great team of Pros. I highly recommend them to all.

Wonderful well-trained staff, great system and organization, grooming and facilities top notch. They also send video/photos and updates when our dogs are kennelled. Thank you

Recently moved to island and needed groomer who not only does good work but is good with my older (age 14) dogs. Really happy with Nancy who has years of experience. The setting is great and my dogs seemed really happy. It's great to have found a really good groomer!

I’ve taken my dachshund to several different groomers here in Kona and Paws University is by far the best. They have many different services. We’ve never done the day care but the two groomers Colleen & Nancy are amazing.They obviously care a great deal about their job and adore all the pups that come in to be serviced. It’s a wonderful establishment!

Our Shepinois pup Koda loves going to Paws! He has enjoyed daycare and boarding. The staff are super friendly as well.

The owner is so kind and does her best to accommodate our erratic schedule. I love it! I wish we could plan further ahead as we’d come here all the time! If you get a spot here, STAY as a regular customer as she is amazing and my dog is always happy after being here. You can also wash your dog on your own you don’t need grooming, with all the supplies there. It’s great!

We took our senior Shiba to Ocean Paws for a nail trim and were so pleasantly surprised how great it was! We always dread these trips to our vet because our pup gets so scared. He did great with Teresa! She is so kind and did a fabulous job on his trim! I don’t think anyone has ever trimmed him so well. You can tell she loves dogs! We have our other 2 Shibas scheduled for a trim too! We would recommend this salon to everyone!

Just wow. nicest groomers at great prices! Self service wash is also fantastic.

Ocean paws will take care of your pets as if they are their own, both Teresa and Amanda are both passionate and love what they do and it shows in their work, I would recommend Booking ahead of time because they do stay busy hence because they are that good! The best part is our dog loves going there, and she always comes out so Cute!!!!

Last week we took our Aussie in to be trimmed. Since we live close to the ocean he runs hot with his full coat of hair plus he is in the pool a lot. Anyway, Ocean Paws trimmed him beautifully the best hair cut he has had in a long time. He gave them lots of licks so he must have been pleased as well. I highly recommend them their services.

My husband brought our dog back for a third time and could not have been happier. Ease of appointment, friendly, and she likes my dog

The owners are very attentive to the dogs and their pet parents. They genuinely appreciate your business and work hard to accommodate your needs. I feel very comfortable leaving my fur baby with them.

They trimmed Buddy3's toenails better than I could ever do. Nice folks meet you outside because of covid and are very kind. I love animal people. Will use them again and again.

Wonderful caring place to pamper your fur babies! Amanda was simply amazing with my terrified chihuahua Koko Beans

She did a great job with Baloo, who hates it when we touch his paws.