Pet Sitters in Orange Lake, NY

Shelley and Mark
-38% off
0.8 miles away
Limited time deal
4.73
• 15 reviews
/night 49.00
Owner Image

Shelley is a dangerous and incompetent housesitter. She should never be entrusted with anything more valuable than a houseplant. Her pet care was terrible. On the 2nd day she left our 2 dogs outside in the backyard, unattended on a 83-degree hot, humid summer day with no water for 90 minutes while she left our home to go out for a walk. We saw this on our Ring camera and immediately reported this to zeewoi (full complaint currently under investigation) and let her know directly how concerning this was for us. Not only was it unsafe to leave the dogs outside while she left the home, but it also went against clear instructions that were communicated to her in person during the handover and in writing about what to do with the dogs anytime she left our home. She repeatedly had trouble following basic instructions that were communicated verbally, in writing and in text reminders. She was incapable of following basic pet care requirements. We asked that only one of our 2 dogs be walked once a day (I did not want her walking the other stronger dog, because during the handover we went on a walk together and Shelley DROPPED our dog's leash). We use Fi collars, so we know that over the course of 11 days, Shelley brought our dog for only 4 walks. We did a phone interview with Shelley and never did she inform us that our medium sized, 40 pound dogs would be too much for her to walk. Additionally, Shelley traveled with her sister who clearly is unwell (likely dementia or some sort of developmental disability) and also was afraid and nervous around dogs. She never informed us of this, and it was clearly a huge safety issue. Shelley's sister let our INDOOR cat out multiple times (at least 4 times are seen on outside cameras). Sometimes our cat was left outside for 20+ minutes without Shelley or her sister realizing. This is so, so dangerous- we are on a main street with a lot of traffic. We are lucky our cat didn't get lost or killed under her "care." Shelley and her sister left our home in a terrible, and honestly gross and unsanitary, condition. A paper bag with human feces was found in our bathroom and made the entire 2nd floor of the house stink for days. The rug in my office was covered with urine- which makes me wonder if she locked my dogs in this room for extended periods of time. Our dogs are fully house trained and have never had any potty accidents. The kitchen was filled with flies, milk had been spilled in the refrigerator and never cleaned up (a gross film had formed by the time we got home). The blender was put away in the cabinet unclean. The recycle bin was filled with dirty trash- so much so that we got a notice from the city. She carelessly used metal utensils and scratched our Le Creuset dutch oven (which will now void its lifetime guarantee). Three brand new bars of soap were taken from our home, like they were some sort of hotel amenity. Shelley went into our basement storage freezer (which she had NO need to access) and took home 3 gallon bags (about 20lbs) of frozen tomatoes I had harvested before our trip from our garden. When I addressed this with her, she claimed her sister packed them by accident (which, if true, & your sister is so unwell that she's packing things from someone's home that are NOT HERS, she should not be allowed to travel with you). However, I don't believe that's the case- 20 pounds of tomatoes aren't really something that just sneaks by your consciousness- it's A LOT of tomatoes. Shelley was offended I accused her of stealing, but that's what she did. She ultimately returned them, knowing full well she was in the wrong. I'm not sure what else she might have taken from our home, as I didn't think I needed to take an inventory of our belongings and supplies before we left. Ultimately the sit ended when our one of our dogs ate some of a marijuana plant in the backyard (she had never shown interest before and we did not know the plant- with no flowers on it- was dangerous). We do not blame Shelley for that (even though it was probably from a time the dogs were not adequately supervised in the backyard); having the plant where dogs could access was our mistake, and one that will never be made again. The part that is extremely concerning is that it took Shelley nearly 2 hours to get our dog to the emergency vet from discovering the first symptoms (she first texted me at 6:26pm that our dog was unwell and "having seizures" and did not leave for the hospital until 8:12pm). And I am certain she never called the zeewoi vet emergency line. She eventually reached out to my mother (our emergency contact while we were in Europe) and my mom told her to go to the vet ER immediately. Afterwards Shelley stated via message, "I cried, prayed & hugged her throughout the incident." So, instead of getting prompt medical care for our dog (emergency vet was clearly listed in our printed out home instructions), she prayed for her. Unhelpful, incompetent and incredibly dangerous. I'm not sure how she has previous good reviews. We were shocked by the incompetency and complete inability to understand and follow simple, clear directions- there are, sadly, many more examples I could include here. We are grateful our girls survived having her stay in our home. I would hope no one else ever has to deal with such a horror. To finish things off, disapproving of the legal marijuana plant in the backyard and probably of our rainbow flag displayed on the front of the house, Shelley texted "You need prayers. Find a Bible based church to go to and get healed. I pray for your soul."

Sitter available from Oct 1
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Reviews from Pet Owners

4.93
4.93
4.96 Organised 4.96 Reliable 4.95 Clean and tidy 4.97 Self-sufficient 4.91 Pet care
User
Lakshmi Priya
Communication with Priya was fluid and clear. 
They prepared a room for me and gave me clear instructions. 
I arrived the night before and she explained where I could take Lucky for a walk. 
Lucky is a sweet dog that still requires training. But you may fall in love with his huge puppy eyes. 
Charm is a beautiful and easy cat to look after. It's the ideal place for someone doing WFH. The house is a bit far from the main attractions of Stockholm but you can get to the center via bus and then, train. There are two bus lines 300 and 600 meters from the house.
I had a nice time with their pets.
User
Jason
Jason and Jen were incredibly generous and thoughtful hosts, whose little touches made for an extra wonderful stay. Their home is very cosy and within walking distance to off leash dog parks. 

Harley was a joyful dog to mind, full of energy, love and cuddles, will miss her lots! Wouldn't hesitate to sit here again.
User
Marion
Marion was really easy to communicate with both before and during the sit. From our initial video call I was looking forward to this one.

Ben and Blossom were both so sweet but very independent cats so easy to care for and look after. I found they weren't really lap cats or looking for attention during the day but liked my company at night which was nice.

Her house is immaculate, so clean, easy to maintain yet very relaxing and welcoming. It was also a great location to explore the Cotswolds and a walk away from the town centre.

Marion was kind enough to let me stay an extra night as I had a sit starting further on the next day and we had a lovely meal and evening together.

Would highly recommend this sit and would be very happy to come back again. Thanks for allowing me the opportunity :-)
User
David
From the very start, David and Kay were kindness itself as well as being very organised, wonderfully clear in all communications and so very welcoming. I especially appreciated being allowed to use the study as a space where I could work on my book. 

Their Labrador, Bosun, is the handsomest, most charming dog you could wish to meet and an absolute joy to spend time with - and, whilst being impeccably behaved at home, lives for his long walks in the very beautiful surrounding countryside. There is a choice of several beautiful walks direct from the house, through woods, fields and green lanes. 

David and Kay's home is a very special place to stay, with stunning lofty spaces and a great deal of character. It is set in a hamlet of houses very much in the countryside yet only a few minutes away from Petersfield (and the best little pub in the world, at Steep).

It was such a privilege to meet these amazing people and to be entrusted with the home and that wonderful Labrador - it broke my heart to leave him.
User
Reigen
Enrico was very professional and straightforward with the rules of the home and the boys daily routine. Both Giuseppe and Luigi are beautiful with coats so smooth and luxe, holding them was always nice but they dont stay put for long lol. The boys are taken care of very well and live their own lives mainly outdoors, so when we saw them it was a special moment. The home is perfect, it's inconspicuous yet spacious, comfy and organic. The neighborhood is friendly and quiet and if your like us homebodies you can forget you're even in Brooklyn, NYC. We were honored to stay here and would love to return and hang out with the boys. Thank you again, Enrico!
User
Chloe
I had a very happy time at Chloe’s lovely home, great location in northern Berkeley, close to everything, and quiet. Chloe and her husband are kind, generous and trusting, I felt like meeting with good old friends! The kitty - Pinto Beans is very sweet and playful, he added fun and good energy for my stay! I hope to return to this lovely space and I highly recommend this house sit ! Thank you so much for a great experience.

Pet Sitting FAQs

From $30/week to $122/week for the cat sitting and from 29.9950 to 29.99150 for the dog, additional rates include from 50% to 100% per additional pet, cheap rates are 29.9940 for the cat sitting and 29.99 for the dog sitting. On Sittsy you can find a pet sitter who will not charge you anything for keeping your pets at home.

Yes, you can find a home pet sitter to stay in your house with your pet overnight and provide 24/7 care for your pets. You can include in your listing time the advisable timeframe that the pet sitter should adhere to and not leave your pet alone in the house. Usually, it's not to leave the pet alone for more than 4 hours.

The pet sitter for the cat should visit at least once a day. For the dogs, the pet sitter should visit at least three times per day, the best solution is if the sitter stays overnight and watches your pets all the time.

Look at the pet sitter with a high rating, and many previous bookings with good reviews, ask the sitter to make a meet and meet before confirming the booking online or in-person, and reach out to the pet owners where the sitter stayed before asking about reference.

Common red flags in pet sitters are bad reviews from previous pet owners, a high cancellation rate after approval, a sitter who doesn't have a background check, a sitter who refuses to meet and greet in person or online, and a sitter who wants to make bookings outside of the platform.

Yes, it is safe to hire a pet sitter it's still advisable to see if the sitter has a background check, good reviews, and past bookings and make a meet and greet before confirmation in this way you can reduce risk to the minimum.

Yes, pet sitters stay all day in your house and also they stay overnight, the sitter can leave your home for up to 4 hours or for a different time that you can discuss during the meet and greet.

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