Create your free profile and find a trustworthy sitter near you today!
Add your pet care details and dates, then invite as many sitters as you’d like.
Pick a sitter and confirm the sit. Relax knowing your pets are at home instead of in a kennel.
Your sitter will send updates while you’re away. After the sit, write a review for your sitter.
What do most pet sitters charge per day in Wetherington, Ohio?
From $27/week to $75/week for the cat sitting and from 20$50 to 20$150 for the dog, additional rates include from 50% to 100% per additional pet, cheap rates are 20$40 for the cat sitting and 20$ for the dog sitting. On Sittsy you can find a pet sitter who will not charge you anything for keeping your pets at home.
Do pet sitters come to your house?
Yes, you can find a home pet sitter to stay in your house with your pet overnight and provide 24/7 care for your pets. You can include in your listing time the advisable timeframe that the pet sitter should adhere to and not leave your pet alone in the house. Usually, it's not to leave the pet alone for more than 4 hours.
How often should a pet sitter visit?
The pet sitter for the cat should visit at least once a day. For the dogs, the pet sitter should visit at least three times per day, the best solution is if the sitter stays overnight and watches your pets all the time.
How to find a trustworthy pet sitter in Wetherington, Ohio ?
Look at the pet sitter with a high rating, and many previous bookings with good reviews, ask the sitter to make a meet and meet before confirming the booking online or in-person, and reach out to the pet owners where the sitter stayed before asking about reference.
What are the red flags in a pet sitter?
Common red flags in pet sitters are bad reviews from previous pet owners, a high cancellation rate after approval, a sitter who doesn't have a background check, a sitter who refuses to meet and greet in person or online, and a sitter who wants to make bookings outside of the platform.
Is it safe to hire a pet sitter?
Yes, it is safe to hire a pet sitter it's still advisable to see if the sitter has a background check, good reviews, and past bookings and make a meet and greet before confirmation in this way you can reduce risk to the minimum.
Do pet sitters stay all day?
Yes, pet sitters stay all day in your house and also they stay overnight, the sitter can leave your home for up to 4 hours or for a different time that you can discuss during the meet and greet.
Fantastic staff that seem to genuinely love pets and love their jobs. Our two sausages love visiting their canine and human friends at PetSuites Sharonville for training, photo and event days, and pampered boarding and grooming. We love this place!
Sadie LOVES ❤️ going to Sharonville Pet Suites!!!! She plays and plays and plays until she comes home exhausted. For an apartment renter like me, it is worth every penny...
Hanna says, “Pick me, pick me”! Mom and Dad are fine, but represented by the second picture, they can be a little boring. I love going to PetSuites. I know we are close when we get to Reading and Hauk Rds. I get some one-on-one play time with the staff. They are my jam!! Sometimes I spend the night and sometimes I’m there just during the day, but either way I have my best time. I always go home totally exhausted!!💤🐶
I’ve taken my dog here twice and he is always so excited. This last boarding visit I decided to get him groomed upon leaving and it was the best decision. The groom was attentive an cut him exactly like the photo I gave her.
We have used PetSuites Sharonville specifically for many years because of the confidence we have in their staff to provide loving, patient care to our pets. The staff and offered services are amazing!! Our dogs are greeted by name and always welcomed warmly. They provide on-site training to reinforce what we do at home, which helps all of us! We get feedback about how our dogs do in playgroup and suggestions for making any stays easier for the dogs. When our boarding senior dog became ill (due to his genetic condition) they worked closely with us and our veterinarian to ensure our dog’s safe transport to the clinic and treatment. We HIGHLY recommend this site and LOVE the staff.
They BUTCHERED my dog. He literally winces when I’m touching him right now because the RAZOR burn on my DOUBLE COATED Aussie hurts so bad. If you look at the pictures, I only show one side of his head, behind his ear where they shaved him with clippers. That is because he is only shaved on one side. Do you go to a hair salon and only cut one side of your hair and leave it at two levels? NO. His stomach has a hole in it from where I assume the blade they were using was too short and left red patches on him. I don’t care if you’re a new groomer or have 30 years experience, EVERYONE knows not to shave an Aussie. I am now having anxiety that my poor 2 year old aussie will never get his soft baby hairs back. You can’t tell me you thought this was okay enough to send home. Shame on you.
I was nervous about leaving our anxious dog while we were on vacation for a week, but the staff at PetSuites were great. They answered my questions via text, and I was able to check in on Alani on the cameras when she was in group playtime. They even sent me a couple pictures so I could see that she was doing well. She came home happy and tired. She will definitely stay there for our next vacation or if we ever need doggy daycare. Thanks, PetSuites!
Sharonville Pet Suites is fantastic! My dog Lucky highly recommends this place. Lucky has liver cancer and the staff their gave him the extra care that he required. What a class A operation. I would give them ten stars if I could.
First grooming visit and very impressed with the facility but even more with the staff! outstanding and friendly service and demonstrated excellent care and concern for our elderly little Shi-Tzu. Thank you, we will be back.
This was the first time I have ever had to take my pup to daycare. They are amazing at PetSuites if I lived closer this would be where I would take him always. The staff is amazing here and very friendly. They treated my dog like he was thier own and loved on him just like I would. Thank you so much for taking great care of him!
I left my 2 pups at Liberty Bark Resort for 9 days. This is located behind the West Chester veterinary clinic just past Liberty Center. Upon making arrangements for them, I felt confident that they would get play time and be in caring hands. They assured me they would and that there were trainers always around from the Dog Wizard to help if needed. When I picked up my pups, one was good and happy to see us. The other could barely move. He looked like he hadn’t slept or eaten in a week. The girl told me he just woke up but was “fine” all week. I called mid week to check on them and was told they were “fine”, one was scared but they were fine. I took my pup to the vet the next day as he was not moving, or eating, and only slept and seemed very uncomfortable. The vet confirmed that he was very VERY sick. He had a fever and his lymph nodes were extremely swollen. His entire body was (and still is) in pain. He wasn’t eating because he couldn’t bend his head down to eat from the bowl. His collar and harness are very loose. It is clear he was not eating while in their care. He is now on heavy pain meds and antibiotics. I am disgusted to think how many days my dog was like this while in their care and they never thought to call me or seek a vet (located 10 footsteps away in the building next door). It is evident he got little care, they are under staffed, and apparently not qualified to do anything other then the bare minimum. I DO NOT recommend this place to anyone. 4/6/23
We scheduled to have our dogs boarded while we went on vacation. We have used this facility several times in the past and have never had an issue. Today, 3 days before we leave on a major trip, I called to ask a question about the time they would be spending there and was told "Oh we are only a training facility now, we don't board dogs anymore." I was told that someone was supposed to send an email and let me know, but it never happened. They offered to call the owner and see what could be done. When they called back they offered to keep my dogs in airline containers.....for 8 days!!!! Do NOT use this company for ANYTHING, they are unprofessional and the fact that they would think shipping containers were an okay solution for an extended stay shows that they have no concern for animals, their care or their well being. I am DISGUSTED, if I could leave a negative number I would.
Absolutely love Liberty Bark! I have sent all 3 of my German Shepard’s there and Liz is amazing with them! I couldn’t be any happier! She truly loves dogs, knows how to train them, and explains everything with care as well!
Lindsey did an amazing job with my dog that has extreme socialization issues. Hes a 4yr old German spitz that had never been to a groomers & she did wonders with him!!! She is patient with dogs that have trust issues, & does everything possible.to.make the experience enjoyable for your dog. Definitely goes above & beyond most groomers!!! I would absolutely recommend Liberty Central Bark for all grooming needs.
We just picked up our dog, Remi, after being out of town for four days. We have never boarded our dog before and were apprehensive, but Trey went out of his way to walk her three times a day and send us pictures throughout our trip. Trey and Ashley treated our dog like one of their own! We know she was in excellent hands and will definitely take Remi back to Liberty Bark! Thanks so much Trey and Ashley!
Every time we have used Liberty Bark, we have been so impressed. Our dog, Dude loves it there. He even races to get out of the car and into the office. He even runs down the hall to where he has stayed before. Everyone there is so kind and considerate. I always recommend Liberty Bark to our friends.
We boarded our Great Dane and Yorkie here in July of 2018. Both seemed to really enjoy it. We had our Yorkie groomed during that time and he came back looking like a million bucks! Hoping to board again this coming August.
We had our two dogs last minute right before Thanksgiving for 8 or 9 days and they squeezed us in no problem! Loved seeing my girls on Facebook while they were away and they gave them a bath before coming home! They didn’t want to leave!!!
My puppies were loved and cared for there when we started school this August. I dropped them off at daycare on many occasions. The team truely loves and cares for all animals! I would recommend to anyone!
Really good right place for long-term boarding had to go out of town for a week and took great care of my two fur babies definitely recommend this place. My babies came back clean Nails trimmed and very happy.
PetSmart West Chester took up to 4 hours to groom Raven and alleged every time they couldn’t finish and blamed her age, I think they just want to get pets in and out and didn’t have the expertise. Thankfully we took our business here, because Niles finished her groom in 2 hours and did well with my senior dog. Pet Palace had patience and doesn’t give up on seniors.
First time ever boarding my pets and the staff here really helped me feel at ease. Did a couple check ups and they were very accommodating. There was a list from the individual one on ones with notes about their time with my pets as well. Also the person who checked us out clearly knew our pets and their personalities when describing the time with each of them. As a loving pet owner Pet Palace really made me feel better about the situation and this was a very positive experience.
Our 14yo Morkie has stayed at Pet Palace multiple times. We usually get the web suite because we like seeing that she is okay. They never seem to mind when I call and her suite is clean at all times. The added piece of mind is well worth the cost.
We have been using Pet Palace for several years now and absolutely love them. They are so good to my boy Kylo and I swear, every time I drop him off, they always know who he is before I even say anything (and they have a lot of staff and dogs). I always know my baby is in good hands when he is there! Also, on Valentine's Day they took the most adorable pictures of him without me even asking, or paying. It made my day.
I took my cat for emergency bath today. The staff was very friendly, and accommodating!! They took great care of Luna girl! She was all clean and happy when she came home!!! Thank you, Pet Palace for taking good care of Luna🐈⬛😻 …
My wife and I LOVE this place. It’s new so it’s really nice and clean. We’ve only used PP for grooming and couldn’t be happier. Charlie is always happy to go here too. He looks and smells GREAT when we pick him up. Staff is friendly and welcoming. They were flexible when we weren’t able to get to our appointment on time.
I have been bringing Mr. Oscar here for day care and for boarding almost as long as they have been open, and the experience has always been fantastic. He pulls me to the door, excited to show up for fun with his pals, and he always hesitates to leave, which tells me he is a happy camper! Everyone knows him on sight and gives him a big greeting when he walks through the door--a bonus that makes it clear that the staff love to see him as much as he enjoys seeing them. And when things don't always go as planned (because dogs sometimes can do strange/unpredictable/goofy things) the staff--especially Taylin--always respond quickly and professionally to my concerns. This is why I keep bringing Mr. Oscar back, as I have full confidence that he is receiving topnotch care and attention.
We cannot say enough about this place and the humans that work here. They have fun events for the animals, like the Puppy Bowl! My pup ruined his toys on the way one morning and I didn’t have any to leave for him. They found him a toy for the day because they didn’t want him to be without. My pup looks forward to his drop offs when it’s that day of the week. I really can’t say enough good stuff about Pet Palace - we’re lifelong clients! Take your animal here, you definitely won’t regret it and you won’t feel guilty about leaving them either.
Such a great place ! They continue to out do themselves . If you need daycare or boarding this is the place to go . Their customer service is awesome .
We love pet palace West Chester! They take such good care of our girl Jenna. She is always exhausted when she comes home after a weekend. We keep bringing her back!
Loving Touch watched our cat Buffy for a week.We were very pleased and happy with the service. Being new to the area, we wanted to find someone who we felt we could trust to care for our kitty & keep her best interests at heart. Paula certainly did that & we were able to travel without worrying about Buffy. Paula even sent daily updates with pictures. Very kind, helpful and professional. Will definitely use in the future and would highly recommend to others.
Paula always does a great job and sends pictures throughout the process. She is very flexible with you and your pets schedule.
It was our dogs (2 labs-3 years old and 1 year old) first time coming here for daycare. My wife and I really liked the fact that we could live stream them from our phones whenever we wanted to check to see if they were doing okay. We watched introductions with the other dogs and checked on them periodically throughout the day. The staff was great with all of the dogs in daycare in addition to being friendly and professional with us. The establishment was very clean and knowing there was a vet on hand provided additional peace of mind. We highly recommend this place and our pups will be going back when we go to Kings Island again.
That was pretty cool. We use a pet daycare at home for when we're going to be away from the pups too long or for kenneling when we're out of town and can't take them. This was different. We're out of town camping and had a very full day planned where it would be inappropriate to keep the dogs in the car, too hot. So we found Red Dog as a near-by alternative. What I liked: 1. I liked setting up everything online vs. on the phone. I'm a big believer in the personal contact thing. But where records and requests are concerned, I like doing it myself. 2. I liked scheduling online. Nearly the same, but it's just faster to check availability rather than calling someone else to check for me. 3. The facility was big, clean, and efficient. What I loved... Our regular kennel has the option to watch the play time on web-cam. It includes a daily fee which I've never opted for. Access to Red Dog's web-cam is included. That was awesome. But the reason is not exactly what you may be thinking. We've gotten reports of how our pups did during daycare from our regular kennel. I generally take those comments as feel-good tactics to make sure I keep coming back. Seeing our dogs interact on camera at Red Dog gave us a sense for how our dogs behaved among their newly made friends. It was far more refreshing to actually see them having a good time. Just knowing that is a ginormous relief to over-protective dog parents. And, it meant the written review could be trusted to be an accurate reflection of their time there. As an aside, it was hysterical that later in the day, the group of previously active dogs were seen on camera all sprawled out on the floor resting from their very active day. It was also really interesting to see what other dogs they became closer with and how they regarded each other in the pack. Really interesting.
A screen shot of our dog at daycare. He is really excited to be there. Staff is very friendly. Place is clean. They are on top of making sure shots are kept up to date. We started taking our golden there for grooming. Good pricing compared to our old groomer and they do a good job
So there is nothing wrong with this daycare. They are friendly and they watch the animals in their care. My issue is they don’t interact with the animals from what I have seen. They allow you to have camera access to see your pet while they are there and they spend most of the time on their phone. So
We boarded our two cats for the first time. I was a little worried, but It was great that they had adjoining cages. We'll bring them back again with no worries.
We took Penny, our mini bernedoodle, for her doggy daycare evaluation today…we think it was the best day of her life! We watched her throughout the day on the camera and could tell she was having so much fun. We saw care takers with her at all times and she was surrounded by her new friends. She came home and took the biggest nap…I consider that a sign of a great day! We are excited to bring her back 1 or 2 days a week, knowing she’ll be taken care of!
Scheduling and account setup is very easy and straight forward. The facilities at the Mason location are clean and well maintained. The staff are all very accommodating and understand your concerns and will work with you to see that your pet has a good experience during their stay. Highly recommended.
Our pup had a fabulous 5 day stay at Red Dog. He was well cared for and returned healthy and happy to us. Would highly recommend this caring place!
This was our first time at this Red Dog (we live in NKY) and we could not be happier with everyone from the front desk making us feel so welcome to those who took care of our little Poppie. We are so grateful for your smiles and getting us in on short notice and making our baby feel at home. A truly wonderful group of extended family members. Thank you.
Our 3 dogs enjoyed their recent stay…always happy when we bring them and they take very go care of them. Additionally, I called every day to see how they were doing. Got a great report! Thanks❤️
We take our corgi Cash to daycare here for socialization with other dogs. They take amazing care of our boy. The place is clean, the animals are well supervised, and he always comes home worn out from a day of play! We also have him groomed here. He is a difficult guy to clip his nails (if you have a corgi, you know) and the groomers always do a fantastic job! When we went on our honeymoon, we boarded him for 8 days, and they took excellent care of him! They kept us constantly in the loop. When he did not want to eat, they tried different atmospheres until they found one that worked. Every single staff member is friendly, knowledgeable, and clearly loves dogs with a passion. We especially love the text communication and Webcams to watch him play! It eases my anxiety so much knowing he is safe and well loved and cared for when I am not with him.
Truth be told, they don’t really deserve a star but they make you give at least one so it is what it is. I’ve known people who work at dog town present day and in the past and have never heard good reviews of the place. I personally have a dog that has gone to dog town and have seen first hand the way the business is ran and it’s sad to see. The management is beyond horrid, areal managers don’t care about the way operations run and the way the staff is treated. Lower management such as site managers don’t care for their staff. Communication is horrible and things need to change but due to who’s in charge, nothing will change. But what can you do. Soon there will be better options than dogtown. Wouldn’t recommend.
Dogtown is a blessing for us! Our dog gets so excited to go when we take him. He absolutely loves it! We take him for a play date rather than a sitting! The staff is amazing and always very nice! I also love how she always gives a report on how our dogs day was! I love hearing about it! You can take your pet day or night in case of emergency and the cost is manageable for the great care! There is live feed to check in on your loved one as well! Like I said a blessing! Thank you Dogtown! I will update with photos.
We love Dogtown. The employees are super awesome, and they treat my guy Copper like a king. He really enjoys going there even if he's just getting his nails trimmed. Every time we pull up in the lot, he can't contain his excitement. Dogtown has a customer for life. Great place right here.
Our puppy always returns happy and tired. I love the camera access so that we can watch our girl play.
We went on a family vacation to Arizona to see the grand canyon and could not take our newly adopted family member with us. By word of mouth I had heard about Dogtown and how it was cage free. After calling and talking to a staff member I was made aware that there is also cameras that are online 24hrs a day that you can view your best friend with. We had him do the temperament test, which is required, and upon acceptance we dropped him off on our way to the airport. While we are gone we were able to check in on him daily. He made so many friends and one of the staff members actually lays with them in one of the sleeping rooms so they don't miss the human interaction. Overall it was a great experience for all of us.
Great!!! We have used them with Rudy. Great place. Not only you can you Check in on your dog day and night with with cam but you can see how much fun he is having. He always comes home to just relax from all the fun. The other thing that is just amazing. You can schedule is online and card on file. The Staff know each dog by name and the checkin and pickup is 5 mins so fast.
We love the kennel free boarding and staff being there 24/7. The employees are all so nice and my dog is excited to go there!
I have been using their day care services for about 3 months now and have used their boarding services. My pup absolutely loves going to day care. In fact, he loves it so much there he tries to run back in every time I go to pick him up! The staff is very friendly and always greets my pup by name. The facility is very clean and never smells bad. The staff is very good about making sure dogs with the same activity level and size are kept together. Also, every time I have gone they have someone on the floor monitoring the dogs to make sure there is no issues. The daycare and boarding prices are fair and I think you get good value for your money. I suggest buying the packages and they are the best value for your money. If you want a happy and tired dog take you pup here for fun!
I don't recommend dogtown west chester, first they lost my dogs leash which was very special to me. Then I had to take him on a week day thati had to work, they locked him in a room with 2 other dogs and no humans for 1 hour while other dogs that came after him went straight to the play room. That same day I was watching the camera and he was barking at another dog trying to get the dog to play with him and the employee standing next to him, smacked him in the face. Very upsetting! He was also nowhere to be found for about 20 minutes on camera so not sure what was going on there, then he was acting strange with us that night and acting strange with his food...
We just moved to the area and I needed a place to board my mini goldendoodle while we were on vacation. After researching and reading reviews, I decided to trust Holy Paws with my girl and they were amazing. They were happy to answer all of my questions and the two women that I met there were both so nice! Belinda, the owner, made me feel like my dog was in great hands. They sent me pictures multiple times of her playing ball (her favorite) and Raymie seemed happy and comfortable there when I went to pick her up. Pricing was fair as well! I will definitely continue to use Holy Paws for boarding!!
Belinda & her staff are wonderful! They truly made our fur baby comfortable & at ease during her stay. Including pics/ updates during our trip. We highly recommend Holy Paws. !!
The Team at Holy Paws did a fantastic job taking care of our fur babies. We went on an extended vacation and they treated our dogs like their own. They got a lot of attention spent time hanging out in the office, went outside several times a day got lots of loving in addition they sent us updates and pictures every couple of days. We cannot speak highly enough of their care and will definitely use them for all of our kenneling needs.
Our pups are over seven years old and never spent a night away from home. We eased them into it by spending one night, then two and by the time they spent three nights they were very comfortable with the stay. Belinda and her team are great people and they really take the time to make our pups feel at home. My wife and I, like most dog lovers, are very protective of our dogs and particular of who we would let care for them. Holy Paws is hands down the best decision we've made for our dogs care!! The only reason I rated them at a 5 is because there was nothing higher!!!!
We can't rave enough about Belinda and her staff. We boarded our furry family member Myles with Holy Paws for a week in July. This was the 1st time we left Myles for any length of time since we rescued him from a shelter in December. Belinda took wonderful care of him and sent us many pictures of Myles at play while he was on "vacation". Being that Myles can be a bit reactive to other dogs Belinda assured us that there would not be any "play time" with the other dogs being kenneled and that the safety and well being of all the dogs in her care is her number 1 priority. When we picked up Myles we could tell that he was well loved while were gone. We will definitely use Holy Paws again!
I can't even begin to say enough wonderful things about Belinda, Madison and Olivia. Talk about going above and beyond ... wow. I'm almost hesitant to exclaim too much because I want them all to myself! My husband and I have been "dog people" all of our lives and we are very particular about the care of our pups - we went away for a week during Christmas break and had Holy Paws extended day stays. I was nervous about leaving them but thought they'd be better off in our home vs. a boarding place. I think Holy Paws took even better care of our pups than we do - they got lots of love and attentions - posed for great photos and were their happy selves. To make things more complicated .. our 15yr old needed care for his 4 reptiles - 2 lizards, 2 frogs and a tortoise. They took care of them too and even went out to get additional food when it ran out in the snow storm. Our flight was canceled and we ended up getting home almost 48 hours than we had planned. Belinda and her gals didn't miss a beat. I don't know how they did it all my I truly thank God for them!
I can’t say enough good things about Holy Paws! I have two large dogs and in past experiences they have come home stressed and shaking. We knew we needed to find a new boarding facility, and after meeting Belinda we knew our pups would be in good hands. We just returned from a 5 day trip and both of my dogs are acting like their usual selfs. I received multiple updates with pictures while on my trip which put my mind at ease. I don’t think we will board anywhere else from here on out!
After a tough experience with a nearby Kennel, we found Belinda and Holy Paws. From reading reviews and seeing the website with Belinda's story we believed Holy Paws would be a great fit for Lira (our Lagotto Romagnolo) while on vacation. When we met Belinda you could immediate feel that caring for dogs was deep in Belinda's heart. They have a total service orientation and will also help at your home while caring for your dog if doing in home care. We are blessed to have found Belinda/Holy Paws and are now much more at ease when we need additional care for Lira. Also, Wendy who did much of our in-service was excellent and was a reflection of Belinda!
Holy Paws (Belinda, Madison, and Olivia) watched our 1 year old puppy, Apollo, for two weeks while we were in a family vacation to Greece. All of our family were extremely satisfied with the incredible service they provided. Their effort and dedication to providing Apollo with the best care possible ranged from purchasing him another ball when his broke and getting him a doggy swim pool to cool off during the hot days (which he loved)! They also made sure to provide us with videos and pictures of him every time they went to visit, so that we could stay calm knowing he was in good hands. I am very grateful for the decision we made choosing Holy Paws to take care of Apollo. Their dedication, attention, and love for what they do is unlike any other service around. We have already secured our spot for the winter! I cannot thank them enough! - Colalillo Family
Having just entered a non assisted living with my two dogs I found them unable to cope with all the different sights and sounds. I requested the help of Holy Paws. I was interviewed by Belinda who was totally atuned to their problems. She walked them and very soon they were calmer. After each outing I would get a bulletin of how they did, along with pictures. I am delighted with the service ¹
This is the best daycare and kennel in my experience. All of the staff members are friendly, efficient, and love animals! This is a family owned and run business and it is so different from our previous daycare facility which was part of a corporation.. My dog Oakley loves the people and the setup in the big dog yard. He adores going there and is quite tired out after his day at "work." He has boarded there too, and seems to enjoy it as a playcation. I am so thankful to my friend who referred me to this place. Hats off to all the wonderful people, from the owner to every single employee, who make this place a home away from home for my dog!
Office manager, Bobbi, is extremely unprofessional. Every single interaction I had with her has been negative over the last few years. I really tried to make this kennel work despite her rude interactions since my dogs love it, it is close to home, and the cost is reasonable but I have reached a point that I’m willing to pay more and drive further away than to continue dealing the nasty and unprofessional service I get every time I interact with Bobbi. Her negativity overshadows the welcoming nature of the rest of the staff and makes every trip to drop off and pick up my dogs unpleasant. Looks like there are many people who agree in the review.
I DO NOT recommend. Took our dog to get groomed (who is a groomer they have come once a week on the side - Sharon). This is now the second time our dog has come back with much shorter hair than asked for. Razor burn on her nose from getting too short and a “hot spot” on her elbow. 4 of her nipples looked like they were shaved off from the short cut and her nails were not grinded down. Sharon took it upon herself to give a poodle cut and thought “she left looking great”. I was also told she doesn’t grind nails unless asked which is what my husband specially asked for. My question was “how does my dog leave with a hot spot and a razor burned nose without anyone realizing it?” Response was that things can form after she leaves which I understand. She was very apologetic and much more professional but gave really no true answer. I was not happy with the small run around so I gave BOBBI a call on the phone number she specifically gave us for contact. She unfortunately was off for the day and it was her personal number. I apologized and stated I was so sorry and that I would be happy to call back on a day she was working. She stated it was fine, she was trying to watch a movie but would talk. Explained the situation and expressed I was unhappy, she asked for more detail and as I was giving more detail, she continued to cut me off and talk over me. I work in customer service and grew up not talking over anyone so I continued to stop talking to hear her excuses. Eventually she would not let me get a word in so I started to talk and got “can you please stop talking.” I kindly said, absolutely and listened quietly again. When she was done, I passively stated that now that she has finished, am I allowed to talk? She said yes so I continued to speak and was again cut off and was told “I’m not sure what you want me to do because at this point you keep bringing up her hot spot and we are going to continue to go in circles.” I told her the customer service is lacking, we have not once been told we can be refunded or get a discount or really anything.” Only thing I was finally offered was that my dog could go in the following Saturday to have her nails grinded down “because that is not something Sharon does.” I let her know Sharon does offer it, we paid for it and did not receive. She got rude with me again and before I got even more upset, I stated I need to speak with my husband and we would be in contact. I got a short “bye” and was hung up on before even getting a chance to say bye in return. We were also told that the front desk person who took the original complaint stated that our dog had a rash on her back leg elbow. Dogs do not have elbows on their back legs which Bobbi admitted so communication is not the best. So when I stated this was the second bad experience, I was told this was her first time hearing about it and was not her fault. End of story, Bobbi is extremely rude and unprofessional. I can see in other reviews that I am not the only one. I am yelled at daily by others in my line of work and never have I told a paying customer to stop talking after asking them for their feedback. I immediately called my husband and told him we would not be returning for daycare or grooming. So dog with a razor burned nose, messed up elbow to where we had to put a cone on her for 2 days so that she wouldn’t lick it, and 4 shaved off nipples later, Bobbi got to go back to her movie and lost a customer.
Updated 2024: I have three cats that I board here. Each time has been as satisfactory as the first. Highly recommend! 2022: I have been boarding my cats here for four years, and have always felt relieved to have a place that takes such good care of them! The cat room is kept apart from the dogs with a windowed closed door. Each kitty condo has room for a litter box, a cozy pillow, and tiered shelves for the cats to climb and perch within it. They have big windows to look out of and can watch the dogs play outside without fear. Rob and the staff come across as happy to provide this service, and always ask for updates on feeding, medication needs, and if my cats need anything special.
Love the staff and everyone there. My dogs love going there ! So glad I have found such a great place and a ton of new friends. You are family with everyone there.
I do not recommend this place whatsoever. We brought our dog last summer while we were on vacation and he came home limping with a swollen paw. No one said anything or called. And had no explanation when we asked. We had to take him to the vet for antibiotics. Fast forward to this summer, we made last minute plans for another vacation and tried the place again. Figured the first time was a coincidence or a fluke. Wrong. We go to pick him up and they tell us he “came in with a paw pad falling off” and was kept from the doggie daycare/play area the ENTIRE week. Kept in his crate except for “private bathroom walks” with one employee. He had a full vet check up 4 days before being dropped off and a full grooming session the day before drop off and was fully healthy with normal/healthy paw pads. We have the vet records and grooming notes to prove that. We had dropped him off on a Friday and called on Tuesday to check on him. The gentleman on the phone said “oh he’s doing great, running around and playing!” Even though the woman employee at pick up says they noticed this issue the first day he was there. When I asked the woman employee why that gentleman didn’t tell us, she said “well that was probably Rob, the owner, and I can’t fire the owner unfortunately.” So basically calling to check on your dog is pointless. And the employees don’t even respect the owner, who obviously is oblivious to all that goes on. I also asked for pics while on vacation, and got zero. To top all of this off, they didn’t call me all week to tell me, and proceeded to give him some medicine, without asking, to “fix the paw pad”. The woman swore he “came in to their daycare with this issue”, which is a lie. Also, she seemed completely indifferent and not apologetic whatsoever. I have a feeling most 5 star reviews are from relatives or friends. Don’t bring personal items for your dog from home; we sent a blanket with him and they said “they lost it”. We will be finding a new place to board our dog. Edited to add, after being home, I see three of his paws have cuts on the paw pads; he’s bleeding, crying, and actually lost his voice and can’t bark, because he must’ve been going crazy there when in pain. They did eventually say sorry and offered us “three free days of doggie daycare”, but no thank you.
I boarded my baby Marlo while I went on vacation. I am a first time dog mom and I was nervous but the staff made me feel so comfortable. They sent me pictures and kept me updated on how she was doing! She looked like she was having so much fun. I now take her for doggy daycare. I would highly recommend four paws for not only boarding but doggy day care as well.
I have been boarding my Great Dane Bodhi at Four Paws for about a year and it has been a fantastic experience. Most recently while I was out of town, Bodhi required medical attention. The staff at Four Paws notified me and they took him to the vet and then picked him up and continued to care for him until I arrived home 2 days later. They kept in contact with me with frequent updates and administered his medications ( at no additional charge). Bodhi gets so excited to "go play" and drags me into the facility every time we go, sometimes even carrying his own leash in his mouth. Often his excitement is a spectacle and kind of embarrassing, haha! He has had a couple of incidents of "misbehaving" and they handled him appropriately and with Love and understanding. Big Bodhi loves all of his friends at Four Paws. We can't recommend them enough.
I think my dog loves Four Paws more than he loves me. He cries to go to daycare daily. He is greeted by name from so many staff members. He runs to the yard without looking back. When I pick him up, he is all wiggles and always gets a treat from the office staff. He is dead asleep about 90seconds into the drive home. My dog’s behaviors tell me he is treated well and loves this place. I’d absolutely recommend 100%
My dog almost didn't want to go home. That's how much fun he had with his stay. The staff was friendly and very helpful.